2nd Line IT Engineer
- Hiring Organisation
- Context Recruitment Limited
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £38,000 per annum
scale. Key Responsibilities Provide high-quality 2nd line support across a broad customer base Troubleshoot and resolve issues within Microsoft 365, Azure, and Windows Server environments Handle escalations from the 1st Line team and take ownership of more complex incidents Support project delivery, migrations, and infrastructure improvements Maintain accurate … occasional on-site support when required Required experience: Strong experience with the Microsoft ecosystem, including: Microsoft 365 administration Azure AD/Entra ID Windows Server (2016/2019/2022) Exchange Online, SharePoint Online, Teams Good understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Experience working within ...