friendly environment. If you’ve previously worked with payroll or HR software, that’s a huge bonus! 💻 What you’ll be working with: Microsoft 365 (Exchange, Teams, SharePoint) Windows10/11 Active Directory Azure AD Intune Networking fundamentals (DNS, DHCP, TCP/IP) Troubleshooting hardware, printers, and mobile devices Supporting their inhouse HR software ✅ What More ❯
/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. MicrosoftWindows10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP More ❯
and demonstrable experience of supporting teaching and learning Project team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows10 Active Directory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS More ❯
St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom
Excelerate Technology Ltd
requirements. What You Bring We’re looking for a candidate with proven experience in IT support, who brings the following expertise and skills: Essential Experience: Proven experience with Windows operating systems (Windows10, 11 Pro, and Server) Hands-on expertise in Microsoft 365 and Teams, with the ability to troubleshoot and optimise Experience with More ❯
Bishop's Stortford, Hertfordshire, England, United Kingdom
Circle Recruitment
support , including Exchange Online, Teams, SharePoint, OneDrive Hands-on experience with M365 deployment and configuration across user devices and environments Solid 1st and 2nd line support background in Windows10/11 , Azure AD , and Active Directory Experience with user account management , permissions , and group policies Familiarity with basic networking (DNS, DHCP, patching) Confident in supporting More ❯
Bishop's Stortford, Hertfordshire, South East, United Kingdom
Circle Group
support , including Exchange Online, Teams, SharePoint, OneDrive Hands-on experience with M365 deployment and configuration across user devices and environments Solid 1st and 2nd line support background in Windows10/11 , Azure AD , and Active Directory Experience with user account management , permissions , and group policies Familiarity with basic networking (DNS, DHCP, patching) Confident in supporting More ❯
to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may … also support the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security What skills and experience you will bring Strong communication and customer service skills Solid knowledge of Windows10/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Reed Technology
to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may … also support the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security What skills and experience you will bring Strong communication and customer service skills Solid knowledge of Windows10/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and More ❯
Service Desk Engineer to join their growing technical team. This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure, virtualization, networking, and Windows Environments. You'll be responsible for managing escalated incidents, delivering some projects, and maintaining the IT estate of Clients throughout the UK. This is a key technical role requiring … support various infrastructure-related projects. Independently manage and deliver small-scale projects. Monitor, maintain, and enhance the infrastructure environments of multiple clients (300+ networks). Essential Technical Skills MicrosoftWindows Server (2008-2022/2025) Microsoft Exchange Active Directory Services Microsoft Office 365 (including SharePoint, Intune, and Entra) Microsoft Desktop OS (Windows10/ More ❯
and hands-on role with real room to grow. Provide 1st/2nd line IT support to external clients Manage PC/Mac builds, installations, and configurations Troubleshoot Windows10 & 11 and Microsoft Office applications Administer Windows Server (2012+) - AD, DHCP, DNS, Group Policy Perform basic Microsoft 365 admin tasks - user setup, licensing, and … with attention to detail What We're Looking For: 12+ months experience in a helpdesk or support role, ideally within an MSP or IT consultancy Strong knowledge of Windows desktop and server environments Proficiency in Microsoft 365 and general user support Excellent communication and client-facing skills A self-starter with strong troubleshooting and time-management skills Eligibility … progression opportunities Exposure to the latest tools and technologies Work for a Microsoft Gold Partner with a strong culture of internal development Keywords: IT Support, Helpdesk, Service Desk, Windows Server, Microsoft 365, Active Directory, Networking, TCP/IP, Citrix, VMware, Group Policy, DHCP, DNS, Cloud, Hosting, MSP Oscar Associates (UK) Limited is acting as an Employment Agency in More ❯
Mansfield, Nottinghamshire, East Midlands, United Kingdom
In Technology Group Limited
administration, networking, and project delivery. Key Responsibilities: Provide exceptional 1st and 2nd line support for internal users. Act as escalation point for complex technical issues. Administer Microsoft 365, Windows environments, AD, VMware, and more. Support network infrastructure (e.g. SDWAN, DNS/DHCP, VPN, VLANs). Assist with IT projects and planned infrastructure improvements. Maintain ITSM ticket logs and … practices in IT security, availability, and system performance. What We're Looking For: Proven IT support experience (1st and 2nd line). Good working knowledge of Microsoft 365, Windows10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification … UK driving licence and access to a vehicle (occasional site visits). Working Hours: 35 hours per week, Monday to Friday (shifts between 8:00-16:00 and 10:00-18:00). Includes a Saturday support rota paid at 1.5x and monthly weekend patching paid at 2x. What's On Offer: Competitive salary and generous pension (up More ❯
line support for a diverse client base, handling escalated technical issues via phone, email, remote tools, and occasionally on-site. Troubleshoot and resolve problems related to Microsoft 365, Windows Server, Azure, Active Directory, networking, and end-user systems . Support desktop environments (Windows10/11), laptops, printers, and mobile devices, including MDM (e.g. … and best practice standards. What We're Looking For Proven experience in a 2nd line IT support role , ideally within an MSP environment. Strong knowledge of Microsoft 365, Windows Server, Active Directory, Azure, Intune , and desktop support. Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, firewalls, switches). Experience with remote support tools and ticketing systems. More ❯
multiple stakeholders to ensure efficient support to business without impacting business. The role will require hands-on experience of support. Responsibilities Experience with Microsoft desktop operating system and Windows application deployment, configuration, and management. Windows Client Administration. Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones … with technologies from Microsoft Intune (Autopilot), SCCM, VMWare Horizon, Intune etc. Proactive and passionate of EUC, with strong interpersonal skills and excellent time management skills Strong capabilities in Windows10/Windows 11 support, migration & Deployment. If necessary, liaise with third-party support and PC equipment vendors. Perform related duties consistent with the scope … skills-preferred). Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience on below technologies: Microsoft Client OS (Win 10, 11) Active Directory & it's services, DHCP, DNS Print and File share services Hardware Break-fix Patch Management More ❯
multiple stakeholders to ensure efficient support to business without impacting business. The role will require hands-on experience of support. Responsibilities Experience with Microsoft desktop operating system and Windows application deployment, configuration, and management. Windows Client Administration. Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones … with technologies from Microsoft Intune (Autopilot), SCCM, VMWare Horizon, Intune etc. Proactive and passionate of EUC, with strong interpersonal skills and excellent time management skills Strong capabilities in Windows10/Windows 11 support, migration & Deployment. If necessary, liaise with third-party support and PC equipment vendors. Perform related duties consistent with the scope … skills-preferred). Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience on below technologies: Microsoft Client OS (Win 10, 11) Active Directory & it's services, DHCP, DNS Print and File share services Hardware Break-fix Patch Management More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
IT service delivery. What Youll Need: Previous experience in IT support, end-user computing, or similar technical roles. Solid knowledge of Microsoft 365 and Active Directory. Experience with Windows10/11, endpoint management tools (e.g., Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and access management (Azure AD … click "Apply Now" or give Lisa a call on 07464 606390 for a confidential chat. Keywords: IT Technical Specialist, Intune, SCCM, JAMF, Microsoft 365, Azure AD, Active Directory, Windows Server, Hybrid IT Support, End User Computing More ❯
South East London, London, England, United Kingdom
Oscar Technology
printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure new user accounts, hardware, and software. Troubleshoot issues with Windows OS, Microsoft 365, and standard business applications. Assist with on-site hardware installation and maintenance. Liaise with 3rd party vendors where needed for issue resolution. Maintain IT documentation and … remote desktop, and in person. Key Skills & Experience: Previous experience in a 1st or 2nd line IT support role (minimum 1 year preferred). Strong working knowledge of: Windows10/11 Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and basic Group Policy tasks Basic networking knowledge (IP, DNS, DHCP, VPN). Experience with remote More ❯
Microsoft 365 administration and support. Experience with Microsoft Azure/Entra ID (formerly Azure AD). Hands-on knowledge of Microsoft Intune for device management. Strong experience supporting Windows10 and Windows 11 operating systems. A good telephone manner and excellent verbal and written communication skills. Proven customer service experience, ideally in an IT More ❯
Carlton-in-Lindrick, Worksop, Nottinghamshire, England, United Kingdom
QA
and email, ensuring timely resolution of incidents and service requests. Incident management & troubleshooting: Take ownership of user incidents, track progress, and resolve issues related to Microsoft technologies, including Windows10/11, Microsoft 365, Teams, SharePoint, and Intune. System administration & user management: Assist with Active Directory, Azure AD, user onboarding/offboarding, and IT system housekeeping … verbal and written). Excellent customer service and interpersonal skills. Problem-solving and analytical thinking. Ability to follow procedures and meet deadlines. Basic understanding of Microsoft 365 and Windows environments. Team player with a collaborative mindset. Positive and professional attitude. Willingness to learn and grow. Attention to detail. Self-motivated and proactive. Entry requirements: 3 GCSEs (or equivalent More ❯
is a Site vehicle available onsite which will be provided to technician to use and travel within the required location. Key Skills & Experience: * Experience to troubleshoot issues on Windows10 Operating systems. * Knowledge in Installing configuring Starlink satellite network devices * Experience in configuring iPhone/iPad * Creating or deleting ID's for Joiner/Leaver/… the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as More ❯
Previous Experience: You have experience within a 1st line IT service desk or a similar technical role. You have prior experience in troubleshooting and supporting technologies such as Windows10, Office 365, Exchange 2010+, Active Directory, Windows Server, and Enterprise Networking. You are willing to undertake government security clearance and counter-terrorism checks. You More ❯
digital user experience. 2. Architecture & Solution Design Architect end-user computing solutions with a focus on performance, scalability, security, and cost-efficiency. Design and maintain EUC platforms including Windows, macOS, VDI, and mobile endpoints. Ensure alignment with enterprise architecture and cloud strategies. 3. Technology Implementation Oversee deployment and lifecycle management of EUC technologies including: Microsoft 365, Windows10/11 Citrix/VMware VDI Endpoint management (Intune, SCCM) Application packaging and virtualization Drive automation and standardization across the EUC estate. 4. Security & Compliance Ensure EUC solutions adhere to Barclays' security policies and regulatory requirements. Implement zero-trust principles, identity and access management, and data protection strategies. 5. Collaboration & Stakeholder Engagement Partner with infrastructure … pilot emerging technologies to enhance user experience and productivity. Drive continuous improvement through analytics, user feedback, and service optimization. Skills & Experience Required: Deep knowledge of EUC technologies including: Windows/macOS, Microsoft 365, Azure AD Citrix/VMware Horizon, VDI Intune, SCCM, Autopilot Scripting (PowerShell, Bash) Strong understanding of cloud platforms (Azure, AWS, GCP) and hybrid environments. Security More ❯
Brierley Hill, Brettell Lane, West Midlands (County), United Kingdom
Interaction Recruitment
ID (Azure AD) for identity and access management. · Hands-on experience with Intune and Samsung Knox for MDM. · Familiarity with Cambium wireless/networking hardware. · Strong understanding of Windows10/11, Windows Server (Apply online only)), and Active Directory. · Knowledge of cloud security and endpoint protection practices. · Experience with service desk operations and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity MicrosoftWindows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows10, 11 Operating System Support Apple OS and More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Birketts LLP
such as support portal, telephone and email. Issue Resolution: Diagnose and resolve hardware and software issues on endpoint devices. Investigate and resolve complex support incidents involving technologies like Windows10/11, MS 365 suite, iManage, iOS and more Escalation Point: Act as the escalation point for inbound calls from the triage 1st line service desk … Support role. Experienced with using ITSM tools preferred Excellent troubleshooting, problem-solving and analytical skills. Proficiency in endpoint management tools (e.g. Microsoft Intune, Autopilot). Microsoft Technologies e.g. Windows OS, Active Directory, Entra ID, Office 365 Experience with supporting end-user hardware including Laptops, Mobile Phones, Printers and other Peripherals Knowledge of Legal Software would be beneficial e.g. … Alongside a flexible and inclusive work environment, we offer the following core benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer/5% Employee) Staff Profit Share and Individual Performance Bonus Scheme More ❯
Heage, Belper, Derbyshire, England, United Kingdom
Elevate Technology Group Ltd
accurate records using the IT ticketing system• Escalate complex issues to the infrastructure team as needed• Support the IT team in ensuring secure and efficient operations Technical Skillset: • Windows10/11, Microsoft Office 365 Suite• Active Directory - password resets, user management• Basic networking - DNS, DHCP, TCP/IP• Office 365 - Teams, Exchange, SharePoint• Printer and … global business where your contribution matters and your career can move forward. Keywords: IT Support, 1st Line Support, 2nd Line Support, Helpdesk Engineer, Service Desk Technician, IT Technician, Windows Support, Office 365, Active Directory, Derbyshire IT Jobs More ❯