Service Desk Engineer JBLE1 NI
- Hiring Organisation
- MCS Group
- Location
- Belfast, UK
broad client base. Key responsibilities include: Microsoft 365 support (Exchange Online, Teams, SharePoint) User account creation and permissions management (AD & M365) Windows 10/11 support Remote desktop support for PCs, laptops, and mobile devices Troubleshooting email and mail filtering issues Anti-virus and anti-malware … What We're Looking For 2+ years' experience in a Service Desk/IT Support role Strong Microsoft 365 support experience Experience troubleshooting Windows OS and Active Directory Background working in a fast-paced MSP environment Comfortable managing high ticket volumes (60-80 per week) Strong communication ...