CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,000 We're supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global … sales, marketing, onboarding, and customer engagement. The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world. The … ll be working on meaningful innovation in a high-impact, ethical industry - if that sounds of interest to you then please apply, or reach out to for more information. CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,000 RSG Plc is acting as an Employment Agency in relation More ❯
HEAD OF CRM Based in North-East of Wales Salary - £75k+ DOE Strong background in CRM & implementation 4 days onsite Great company culture & benefits! ABOUT THE CLIENT A respected name in UK retail, this organisation is dedicated to delivering excellent value and a consistently strong customer experience. With a broad national presence, they foster a supportive team environment and actively … company that truly values its people, this could be the perfect fit. BENEFITS Flexible working Staff discounts on products Pension Access to savings, discounts and cashback THE HEAD OF CRM ROLE: Lead and mentor a high-performing CRM team. Develop and execute scalable, automated lifecycle CRM strategies. Lead creative strategies for customer engagement and retention. Own and execute personalised email … optimised conversion and retention funnels. Optimise lifecycle campaigns to meet business objectives. Partner with vendors and analytics teams to deliver insights and strategic improvements. Analyse campaign performance to refine CRM strategies and boost ROI. Build customer journey frameworks to inform strategy and ensure alignment. THE HEAD OF CRM ESSENTIAL SKILLS: Strong leadership skills with experience managing and developing successful teams More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
SCG Connected
Location: Cardiff, Basingstoke or Hemel Hempstead - Hybrid Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertise—including hands-on configuration, role management, plugin oversight, and solution optimisation … across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap, prioritising features and enhancements in line with business goals. Work closely … understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end changes within Dynamics 365 using no-code/low-code tools (e.g. form More ❯
Elevate 215 is a catalyst for preparing students for the world of tomorrow by modernizing the learning experience in Philadelphia schools today. We do this by investing in schools and talent, collaborating with our partners, expanding access and resources for More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Marco's Franchising, LLC
Position: Manager of CRM Analytics (Hybrid-Chicago, IL) Location: Chicago, IL Job Id: 1907 # of Openings: 1 Marco's Pizza is a dynamic, fast-growing brand in the QSR space, known for serving high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a … Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the data, but also excited to build something from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well … Has a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization strategy More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Marco's Franchising, LLC
serving high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the … Has a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization strategy … bringing structure, insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python or R. More ❯
automation, process improvement, or AI-based solutions. Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics). Excellent communication and stakeholder management skills. Solid grasp of CRM systems (Microsoft CRM preferred). Skilled in Microsoft 365 and middleware technologies (e.g., BizTalk). Degree in IT, Computer Science or related discipline. The Nice To Haves Exposure to platforms More ❯
CF37, Pontypridd, Rhondda Cynon Taf, Mid Glamorgan, United Kingdom
Artis Recruitment
automation, process improvement, or AI-based solutions. Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics). Excellent communication and stakeholder management skills. Solid grasp of CRM systems (Microsoft CRM preferred). Skilled in Microsoft 365 and middleware technologies (e.g., BizTalk). Degree in IT, Computer Science or related discipline. The Nice To Haves Exposure to platforms More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software, Export Trade. As a Customer Service/Sales Support Exec, you will be the first point of contact for our customers and a vital part of our fantastic Customer … of what they need from our business • Communicating with our customers mainly on the telephone, but through a variety of different channels; via phone or email and using our CRM tools • Processing orders, organising returns, identifying where we can improve our processes or can offer alternative products to satisfy their needs • Understanding, prioritising and escalating our customers' issues and following … the first port of call for our customers ensuring their issues are resolved quickly and efficiently About you: • You are very comfortable using a PC, Microsoft Office and CustomerRelationshipManagement software, ideally SAP. • A basic understanding of Export Trade would be an advantage. • You delight in investigating customer problems, getting to the root cause and putting them right. • You More ❯
BRAND NEW CRM SOLUTIONS ARCHITECT OPPORTUNITY IN CHESTER - HYBRID WORKING Salary up to £70,000 p/a plus great benefits Work with cutting-edge CRM technologies and complex integration project We're looking for true CRM experience with Salesforce, Hubspot and others, working in a client facing position Hybrid working - 2 days in the office 4 day working week … ABOUT THE CLIENT: Our client is a fast-growing digital transformation consultancy, trusted by mid-market and enterprise businesses to lead some of the most complex CRM and commercial change programmes in the UK. They specialise in replacing fragmented, legacy systems with scalable, integrated platforms that deliver operational clarity and real commercial outcomes. As they expand to support increasingly technical … projects, they're now looking for a Solutions Architect to lead the design and architecture of integrated systems across CRM and broader technology stacks. A GLIMPSE AT THE BENEFITS/CULTURE: Private medical plans and dedicated wellbeing services Hybrid working model (2 days in office) with flexible hours Class-leading parental benefits for maternity, paternity, and adoption Ongoing learning and More ❯
calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. About you: Qualifications: Proven experience … sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Competitive salary of 30,000 with performance-based OTE of 39,600 Uncapped Commission Opportunities for professional growth and development Collaborative and innovative work More ❯
calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. About you: Qualifications: Proven experience … sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Competitive salary of £30,000 with performance-based OTE of £39,600 Uncapped Commission Opportunities for professional growth and development Collaborative and innovative work More ❯
far beyond this. Extensive customisation options, both clicks and code, allow for the creation of advanced, branded, consumer-facing web applications. In short, it is an ideal platform for CRM-connected websites, portals, communities, self-service applications, and much more. How to be successful with Salesforce Experience Cloud Carefully evaluate your use case Experience Cloud is powerful and feature rich … result in those external users gaining unauthorised access to sensitive data. Again, this should be done before starting work on a Salesforce Experience Cloud application. Think user experience, not CRM Salesforce Experience Cloud is a platform for building rich, consumer-facing digital experiences. They will most likely be used by your customers and, as a result, they should be designed More ❯
Ads, Meta, and programmatic platforms to maximise ROI. Leading eCommerce strategies, including managing Shopify stores, product feeds, and dynamic marketing campaigns. Creating and optimising automated marketing workflows using HubSpot CRM to nurture leads and increase retention. Managing client relationships end-to-end, presenting results and insights with clarity and confidence. Collaborating with designers, developers, and strategists to drive conversion rate … paid social campaigns, with strong ROI and CPA outcomes. Hands-on experience with eCommerce platforms such as Shopify (Magento or WooCommerce a plus). Strong working knowledge of HubSpot CRM, including segmentation, workflows, and reporting. Proficiency in Google Analytics (Enhanced eCommerce preferred) and Excel for data analysis. And this is what you'll get in return: A competitive salary of More ❯
Ads, Meta, and programmatic platforms to maximise ROI. Leading eCommerce strategies, including managing Shopify stores, product feeds, and dynamic marketing campaigns. Creating and optimising automated marketing workflows using HubSpot CRM to nurture leads and increase retention. Managing client relationships end-to-end, presenting results and insights with clarity and confidence. Collaborating with designers, developers, and strategists to drive conversion rate … paid social campaigns, with strong ROI and CPA outcomes. Hands-on experience with eCommerce platforms such as Shopify (Magento or WooCommerce a plus). Strong working knowledge of HubSpot CRM, including segmentation, workflows, and reporting. Proficiency in Google Analytics (Enhanced eCommerce preferred) and Excel for data analysis. And this is what you'll get in return: A competitive salary of More ❯
and regions. Initiate contact with prospects through outbound calls, emails, and digital research. Qualify inbound leads and evaluate their potential for business engagement. Ensure accurate and up-to-date CRM records, including contact and company details. Develop strong client connections by understanding their specific business and equipment needs. Support proposal creation and arrange client meetings in collaboration with internal teams. … functional global team meetings. Requirements 3 years' experience in business development. Hitting sales targets. Driven by opportunity and skilled in cold outreach and lead generation. Comfortable using digital tools, CRM systems, and online research platforms. Strong written and verbal communicator with persuasive presentation skills. Well-organizsd and adept at prioritising multiple tasks. Naturally builds and maintains business relationships. Enthusiasm for More ❯