Customer Experience Jobs in Wales

1 to 25 of 45 Customer Experience Jobs in Wales

Customer Service Delivery Driver (Queensferry)

Queensferry, Flintshire, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Customer Care Driver (Gwersyllt)

Gwersyllt, Wrexham, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Customer Service Van Operator (Cwmbran)

Cwmbran, Torfaen, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Customer Service Fleet Driver (Mold)

Buckley, Flintshire, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Home Delivery Driver (Gwersyllt)

Gwersyllt, Wrexham, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Home Delivery Driver (Queensferry)

Queensferry, Flintshire, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Grocery Delivery Specialist (Cwmbran)

Cwmbran, Torfaen, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Grocery Delivery Specialist (Queensferry)

Queensferry, Flintshire, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Home Delivery Driver (Mold)

Buckley, Flintshire, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Grocery Delivery Associate (Gwersyllt)

Gwersyllt, Wrexham, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Grocery Delivery Specialist (Mold)

Buckley, Flintshire, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Home Delivery Driver - Engage with customers daily while enjoying independent road time. (Cwmbran)

Cwmbran, Torfaen, UK
Hybrid / WFH Options
Iceland
Job title: Home Delivery DriverInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Hourly rate: 13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one … can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days More ❯
Employment Type: Full-time
Posted:

Home Delivery Driver - Flexible Work Schedule (Queensferry)

Queensferry, Flintshire, UK
Hybrid / WFH Options
Iceland
can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯
Employment Type: Full-time
Posted:

Home Delivery Driver (Queensferry)

Queensferry, Scotland, United Kingdom
Hybrid / WFH Options
Iceland
can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯
Posted:

Home Delivery Driver (Cwmbran)

Cwmbran, Wales, United Kingdom
Hybrid / WFH Options
Iceland
can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯
Posted:

Home Delivery Driver (Gwersyllt)

Brymbo, Wales, United Kingdom
Hybrid / WFH Options
Iceland
can expect to: Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯
Posted:

Home Delivery Driver (Mold)

Mold, Clwyd, United Kingdom
Hybrid / WFH Options
Iceland
can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Home Delivery Driver (Cwmbran)

Croesyceiliog, Gwent, United Kingdom
Hybrid / WFH Options
Iceland
can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Home Delivery Driver (Mold)

CH7 1BL, Mold, Clwyd, United Kingdom
Hybrid / WFH Options
Iceland
can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯
Employment Type: Part Time
Posted:

Home Delivery Driver (Cwmbran)

NP44 3EW, Cwmbran, Gwent, United Kingdom
Hybrid / WFH Options
Iceland
can expect to : Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days … holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support This position may be a hybrid or fully remote position, as decided by your manager. More ❯
Employment Type: Part Time
Posted:

Customer Success Executive

Cardiff, South Glamorgan, Wales, United Kingdom
Red Rhino Solutions
Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £36k Basic £50k - £60k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very strong career prospects and great benefits. The Role Customer … Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage the end-to-end process for complex deals. In this role you will: Support the Sales Managers and teams in achieving all business … and follow through to completion. Ensure the highest standard of professional conduct and service to both customers and colleagues. A background in telecoms would be extremely advantageous. The Candidate - Customer Success Manager - Account Manager To be successful in the role you will have the following experience: Experience in a customer service/Sales/Project Management More ❯
Employment Type: Full-Time
Salary: £28,000 - £36,000 per annum
Posted:

Solutions Architect

Cardiff, South Glamorgan, United Kingdom
Hybrid / WFH Options
Teleperformance
Job Title: Solutions Architect Department: Public Sector Services Management Responsibility for: No Travel Required : Yes Salary: £60,000 - £80,000 depending on experience Reports to : SVP Business Development Location: Home Based/On-site as required Contract Type: Permanent Job Summary/Overview Working as part of the Public Sector Business Development Team, the role is to be a … response to identified client requirements. You will identify and quantify the transformational outcomes that our solutions can deliver to clients through the integration of technology, analytics, processes, people and customer experiences. You will be regularly engaging with the wider TP Transformation and Innovation (T&I) team, partners and third-party supplier base, as well as drawing on our relevant … requirements and specifications for the purposes of pricing and delivery planning aligned to client requirements and evaluation criterion Demonstrable knowledge and success of how to structure a solution for customer management services and operations Demonstrable knowledge of formal bid procurement processes and vendor responses e.g. RFI/ITT/ITN/RFP/BAFO Understanding of how AI can More ❯
Employment Type: Full Time
Posted:

Systems Engineer - Grade B2

Newport, Gwent, United Kingdom
Teleperformance
with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You’ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. … from, consolidation of and/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team/3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communication skills both verbal and written Be able to think ‘out … of the box’, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking/(un)racking Microsoft Azure Services Conditional More ❯
Employment Type: Full Time
Posted:

Content Writer

Mid Glamorgan, Wales, United Kingdom
Pearson Whiffin Recruitment Ltd
days per week, with occasional travel to events/exhibitions when required, so please do not apply if you cannot commit to this c.£30,000 (negotiable, dependent on experience and skill set) Are you a HubSpot specialist with a passion for data, automation and optimising the customer journey? This is a fantastic opportunity to join a forward … thinking business nestled in the heart of Kent, taking ownership of their HubSpot platform to ensure every stage of the customer lifecycle — from first interaction to repeat business — is seamless, efficient, and commercially effective. This isn’t a creative or design-led marketing role — it’s a technical and analytical position focused on improving how the business engages with … when required, so an all-round interest in marketing and good grasp of English, both written and verbal, is essential! The Role Manage and maintain the HubSpot CRM, ensuring customer data is accurate, segmented and optimised for effective targeting Map and enhance the end-to-end customer journey, ensuring smooth handoffs between marketing, sales and customer success More ❯
Employment Type: Full-Time
Salary: £29,000 - £34,000 per annum
Posted:

Service Desk Administrator

Llanelli, Dyfed, United Kingdom
HAYS
and highly organised Service Desk Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions, ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the … growth of the department.If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment. Key Responsibilities Customer Service Champion: Act as the primary point of contact for clients, managing queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and … invoicing. Service Growth & Sales: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth. What you'll need to succeed Proven experience in customer-facing administration and operations Excellent communication skills - verbal, written, and interpersonal. IT proficiency, especially in service tracking, reporting, and administration systems. What you'll get in More ❯
Employment Type: Temporary
Salary: GBP 13 - 15 Hourly
Posted:
Customer Experience
Wales
10th Percentile
£32,000
25th Percentile
£32,851
Median
£32,951
75th Percentile
£35,000