26 to 36 of 36 IT Support Jobs in the West Midlands

RT Recruitment is working with a fast-growing business in Birmingham that is on the lookout for a talented and hands-on IT Support Specialist to join their internal tech team. If you thrive on solving problems and enjoy working with users to keep systems running smoothly, this could be your next move. About the Role: You’ll … be providing essential first and second-line technical support across the business, helping employees resolve a range of IT issues—from setting up equipment to troubleshooting network problems. What You’ll Be Doing: Responding to support requests via the internal ticketing system Diagnosing and resolving software, hardware, and connectivity issues Installing and configuring laptops, desktops, printers, and … phones Managing user accounts and permissions using Active Directory Supporting the onboarding of new staff with equipment and system access Keeping records up to date and contributing to IT documentation Escalating issues to senior technicians when necessary What We’re Looking For: 1 year of experience in a similar IT support role Good knowledge of Windows More ❯

IT Technical Support Advisor required in Bidford-On-Avon Reputable Automotive Specialist Basic Salary circa £32,000 Opportunity for progression 40 hours Monday to Friday Including remote working at weekends, once successful completed probation Fantastic opportunity for someone who's got a passion for high performance cars and loves all things tech! This is an exciting opportunity for … an IT enthusiast to join an innovative and dynamic Car Software Company, where the successful IT Technical Support Advisor will become an integral part of the company’s future success and expansion plans. Based from their high-spec headquarters in the West Midlands! This is a fantastic opportunity to join a highly experienced Technical support team … where you will provide exemplary customer service and support to customers, confidently assisting and resolving their technical queries. Your Duties Will Include: Custom file writing (ECU enhancement programmes) Customer services and product delivery Dealer support and training Training material enhancement and development Act database maintenance and reporting File key reporting and management Setting file management/monitoring Dyno More ❯

water solutions from 1000ltr waste and water storage tanks up to 30.000ltr storage tanks. Currently members of FORS and hold Gold accreditation. We are currently looking to recruit Operational IT Support based at our Telford Depot Hours: Monday to Friday - 8am to 5pm Salary: £35,000 per annum Purpose: As operational IT support, you will not … only assist with the day-to-day IT requirements of the business but also be leading the way in innovative system changes to improve the overall functionality of the business in order to streamline processes and improve functionality across the board. Reporting directly to the Managing Director, you will also be expected to assist other members of the Tardis … the active directory Configuration of Network, Routers, IPs Server Maintenance Network Patching Configuring hardware and software Setting up peripherals such as printers or routers, Repairing equipment, and providing daily support for computer network users Assist and implement new systems where required Point of contact for external IT, Phones and other companies to manage expectations and ensure implementation of More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our … clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to escalate … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯

The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services … company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming … as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties … such as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o More ❯

Employer description: Kickstart Your Career in IT with Whale Tankers! Are you passionate about technology and eager to start your career in IT? Whale Tankers is looking for a motivated IT Support Technician Apprentice to join our dynamic Information Technology team. This is a fantastic opportunity to gain hands-on experience, work on exciting infrastructure projects … and grow your skills in a supportive environment. Overview: Why Join Whale Tankers? Gain real-world experience in a busy IT department Work on meaningful projects that impact the business Learn from experienced professionals Build a strong foundation for a career in IT Responsibilities: Delivering first-line technical support to internal users Managing helpdesk tickets: logging, updating … and closing tasks Handling user accounts for new starters and leavers via Active Directory Assisting with hardware/software installations, configurations, and troubleshooting Supporting the IT team with day-to-day operations and infrastructure projects Maintaining stock levels for IT consumables (e.g., printer supplies, cables) Ensuring minimal downtime by resolving issues efficiently and professionally Upholding the reputation of More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯

Excellent basic salary and benefits package available for this role, reflecting it's importance to the organisation recruiting. We are looking for a 'hands-on' Cyber Security specialist to continuously monitor networks & systems for security breaches or intrusions. We are looking for a 'fixer', a Cyber Security specialist capable of resolving issues, rather than just noting them and passing … them on. You will be responsible for identifying threats via penetration testing and threat modelling, working with DevOps, IT and compliance teams to enforce policies, respond to risks and improve defences. To apply for this fantastic role you will be able to demonstrate a successful track record as a 'fixer' of Cyber Security issues. Send your CV via this More ❯

Excellent basic salary and benefits package available for this role, reflecting it's importance to the organisation recruiting. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. We are looking for a 'hands-on' Cyber Security specialist to continuously monitor networks & systems for security breaches or intrusions. We are looking for a 'fixer', a Cyber … capable of resolving issues, rather than just noting them and passing them on. You will be responsible for identifying threats via penetration testing and threat modelling, working with DevOps, IT and compliance teams to enforce policies, respond to risks and improve defences. To apply for this fantastic role you will be able to demonstrate a successful track record as More ❯