IT Support Jobs in the West Midlands

26 to 44 of 44 IT Support Jobs in the West Midlands

1st Line IT Systems & Business Support

Coventry, West Midlands, United Kingdom
Manpower
1st Line IT Systems & Business Support Location: Coventry Salary: £12.50 - 13.45ph, DOE Contract type: Temp, maternity cover, potentially until April 2026. Working hours: 40 hours, Mon - Fri, 8:30am to 5pm About the role We are seeking a proactive and customer-focused 1st Line IT & Business Systems Support to join our team. The ideal candidate will … be the first point of contact for business support activities for a wide range of tasks; general support & liaising with line managers & 3rd Party vendors will encompass 40% of the role and technical IT services, the other 60%. This role is well-suited for individuals who can hit the ground running and eager to gain exposure … to a broad range of teams and technologies in a dynamic environment. Requirements Degrees in Networking and IT Security, Software Engineering or Business Information Systems would be highly advantageous - open to graduates who are looking to gain experience within a busy IT Support team. Proven experience using & guiding users through Office 365 and providing Cloud Support. Hands More ❯
Employment Type: Temporary
Salary: £12.50 - £13.45 per hour
Posted:

IT Support Apprentice

Hereford, Herefordshire, England, United Kingdom
Hybrid / WFH Options
QA
SPS: Special Projects and Services Limited (SPS) is a UK-based security and risk management company founded in 1991. Operating globally, SPS provides crisis response, risk assessment, medical operations support, and project management in high-risk or complex environments. Known for its expertise in global assistance and specialist security operations, SPS was acquired by Concentric in 2025, strengthening its … position as a trusted provider of integrated risk and crisis management solutions. Overview: You will support the delivery of IT services across the UK business, assisting with technical support, device management, and ongoing tech ops projects. This role provides structured, hands-on training in IT systems administration, cyber security, and compliance, contributing to the smooth operation … core professional and technical skills. The apprentice will work closely with the Tech Ops Manager and the global Tech Ops team to provide effective first-line and second-line support, develop an understanding of company systems, and contribute to the continual improvement of IT services. Responsibilities: Provide Tier 1 and supervised Tier 2 IT systems support More ❯
Employment Type: Full-Time
Salary: £16,000 per annum
Posted:

IT Support Engineer

Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Major Recruitment
Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients … core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve … and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

IT Technical Support Officer

Birmingham, United Kingdom
Hybrid / WFH Options
Diagnostic World
Job summary About the role: Were looking for an IT Technical Support Officer to join our IT Team at Diagnostic World. This is a full-time, permanent position, working remotely, with some national travel as required. Main duties of the job You will prioritise and respond to helpdesk calls, providing 1st and 2nd line support for … all business IT systems. There will be the requirement to support off-site locations as required, but all travel costs will be covered by Diagnostic World. About us Diagnostic World are a leading provider of NHS and Private healthcare with services delivered from Community Diagnostic Centres, Community Health Centres and within our fleet of mobile and relocatable units. … external agencies for the installation, configuration and maintenance of new and current systems. To assist in developing and delivering specific training plans and system guidance documentation. Manage and maintain IT asset register which would include hardware and software. Manage the antivirus updates across the estate. Administer internal IT services (such as our Devices, M365 tenant, Azure, and business More ❯
Employment Type: Bank
Salary: £12.21 an hour
Posted:

IT Support Engineer - 1st and 2nd Line - Tech Bar - Birmingham - Part Time

Birmingham, West Midlands, England, United Kingdom
The Huntsmith Limited
My client based in Birmingham has an urgent requirement for an IT Support Engineer to join on a 12 month rolling contract working on a part time basis - one or two days per week. You will be working on the client tech bar, meeting internal staff face-to-face resolving software and hardware issues. This is a fantastic …/motorbike is essential. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Employment Type: Contractor
Rate: £120 per day
Posted:

1st Line Support Analyst (IT Helpdesk)

West Midlands, United Kingdom
Hybrid / WFH Options
TXP
1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site … in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical infrastructure Logging … connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk More ❯
Employment Type: Contract, Temporary
Salary: £150 - £172/day Hybrid Working
Posted:

1st Line Support Analyst (IT Helpdesk)

Warwickshire, United Kingdom
Hybrid / WFH Options
TXP
1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You will … home/remotely, you will have a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision … of 1st line support for all applications and technical infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Ownership of tickets Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and More ❯
Employment Type: Contract, Temporary
Salary: £150 - £160/day Hybrid Working
Posted:

1st Line Support Analyst IT Helpdesk

Warwickshire, England, United Kingdom
Hybrid / WFH Options
TXP Technology x People
1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You will … home/remotely, you will have a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision … of 1st line support for all applications and technical infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Ownership of tickets Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and More ❯
Employment Type: Contractor
Rate: £150 - £160 per day
Posted:

IT Support & File Writer ? Automotive Remapping

Alcester, Warwickshire, United Kingdom
Corus Consultancy
Role Overview We are seeking two motivated individuals to join our team in a hybrid IT and automotive support role. This position is ideal for candidates with strong IT skills and an interest in the automotive sector. Prior experience in car remapping is not required - full training will be provided. Key Responsibilities Provide technical support related … remapping files for various vehicle models Assist customers and internal teams with troubleshooting and file delivery Participate in training and assessments to ensure quality and compliance Collaborate with the support and file writing teams to maintain service standards Requirements Strong IT skills, particularly in support and file handling Automotive knowledge is preferred but not essential Willingness to … late shifts Good communication and problem-solving skills Work Schedule Includes weekend shifts Late shifts required Flexible scheduling may be available Training & Development Comprehensive training provided Ongoing assessments to support skill development and quality assurance Work Split 50% Technical Support 50% File Writing and Management More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:

IT Support & File Writer Automotive Remapping

Alcester, Warwickshire, England, United Kingdom
Corus Consultancy
Role Overview We are seeking two motivated individuals to join our team in a hybrid IT and automotive support role. This position is ideal for candidates with strong IT skills and an interest in the automotive sector. Prior experience in car remapping is not required - full training will be provided. Key Responsibilities Provide technical support related … remapping files for various vehicle models Assist customers and internal teams with troubleshooting and file delivery Participate in training and assessments to ensure quality and compliance Collaborate with the support and file writing teams to maintain service standards Requirements Strong IT skills, particularly in support and file handling Automotive knowledge is preferred but not essential Willingness to … late shifts Good communication and problem-solving skills Work Schedule Includes weekend shifts Late shifts required Flexible scheduling may be available Training & Development Comprehensive training provided Ongoing assessments to support skill development and quality assurance Work Split 50% Technical Support 50% File Writing and Management More ❯
Employment Type: Contractor
Rate: £30,000 per annum
Posted:

IT Support Apprenticeship

Telford, Shropshire, West Midlands, United Kingdom
Baltic Apprenticeships
Kickstart Your Career as an IT Apprentice with Epwin! Are you curious, motivated, and ready to take your first big step into the world of IT? Join Epwin Group one of the UKs leading names in modern building products and start learning, earning, and growing your skills from day one! At Epwin, were all about innovation, teamwork, and … helping our people shine. From smart digital systems to supporting sustainable building solutions, we use technology every day to make a real difference. As an IT Apprentice, youll be part of a friendly, supportive team where no two days are the same. You will be solving problems, learning from experts, and gaining hands-on experience that sets you up … Print queue administration and user access. New equipment ordering and installation. Phone Systems administration and support. Management of ICT Storage room and consumables inventory levels. Escalation to 3rd party support and ensuring the request is resolved within agreed service levels. Creation of any documentation required to support the ICT change control process and internal procedures. Ensuring that all More ❯
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:

Information Technology Support Engineer

West Midlands, England, United Kingdom
Harvey Nash
experience in a Managed Service Provider (MSP) environment is essential. Overview We are seeking a skilled and motivated Senior 2nd Line Engineer to join a well-established and growing IT services business based in the West Midlands. This is an exciting opportunity for an experienced IT support professional looking to take the next step in their career … within a dynamic and customer-focused environment. Key Responsibilities You’ll be responsible for providing high-level 2nd line support, assisting with troubleshooting, administration, and project-based tasks across a variety of client environments. Core Skills & Experience Active Directory – User account creation, management, and permissions. Group Policy (GPO) – Creation, management, and enforcement of policies. Microsoft Exchange – Basic support … common backup technologies and storage management. Networking Fundamentals – Understanding of LAN/WAN technologies including TCP/IP, DHCP, DNS, IP addressing, VPN, switching, routing, and wireless access. Application Support – Ability to troubleshoot and support third-party and bespoke applications. Please apply More ❯
Posted:

IT Support Engineer

Burton-on-trent, Staffordshire, United Kingdom
Major Recruitment
Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients More ❯
Employment Type: Permanent
Salary: GBP 28,000 Annual
Posted:

1st Line IT Systems & Business Support

Coventry, Warwickshire, United Kingdom
Manpower
1st Line IT Systems & Business Support Location: Coventry Salary: £12.50 - 13.45ph, DOE Contract type: Temp, maternity cover, potentially until April 2026. Working hours: 40 hours, Mon - Fri, 8:30am to 5pm About the role We are seeking a proactive and customer-focused 1st Line IT & Business Systems Support to join our team click apply for full More ❯
Employment Type: Temporary
Salary: GBP 13 - 13 Hourly
Posted:

Trainee IT Support Engineer

Birmingham, West Midlands, England, United Kingdom
Newto Training
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Trainee IT Support Engineer

Wolverhampton, West Midlands, England, United Kingdom
Newto Training
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Senior IT Support - Cyber Security

Halesowen, West Midlands, United Kingdom
Swindale Parks (Sales & Marketing) Recruitment
looking for a hands-on Cyber Security specialist to continuously monitor networks & systems for security breaches or intrusions. Identify threats via penetration testing and threat modelling, working with DevOps, IT and compliance teams to enforce policies, respond to risks and improve defences. Be a fixer of Cyber Security issues, capable of resolving issues rather than just noting them and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Trainee IT Helpdesk Technician / 1st Line Support

Birmingham, West Midlands, England, United Kingdom
Newto Training
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Trainee IT Helpdesk Technician / 1st Line Support

Wolverhampton, West Midlands, England, United Kingdom
Newto Training
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:
IT Support
the West Midlands
10th Percentile
£19,750
25th Percentile
£24,500
Median
£30,000
75th Percentile
£33,625
90th Percentile
£38,750