Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
2nd/3rd Line Support Engineer | Stoke-on-Trent | £35,000 Oscar Technology are working with a leading MSP focused on delivering highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of their niche and have been going from … or be able to obtain SC and/or DV Clearence. They will put you through the process but you most be eligible for it to be considered for the role. As a 2nd/3rd Line Support Engineer, you will play a crucial role in the company … s effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/ More ❯
Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Were recruiting Technical Support Analyst Mller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we … and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme. We are currently recruiting for a Technical Support Analyst to be based at our Market Drayton offices. We are looking for an experienced individual to support all company employees with problems … relating to the IT technical environment. You will log and manage the lifecycle of Incidents and Service Requests whilst ensuring customer satisfaction through proactive updates and escalation where a first line fix is not possible. You will provide field-based support at remote sites. Technical Support Analyst More ❯
Job Title – 2nd Line Support Engineer Location – West Midlands Onsite Contract Inside IR35 Rolling Monthly contract The ideal candidate will have extensive experience with the Microsoft 365 (M365) stack and a strong understanding of Salesforce support. This role is crucial in ensuring the smooth operation and support of … our IT infrastructure and applications. Key Responsibilities: • Provide 2nd line support for all IT-related issues, ensuring timely resolution and minimal disruption to business operations. • Manage and support the M365 stack, including Exchange Online, SharePoint, Teams, and OneDrive. • Offer support and troubleshooting for Salesforce, assisting … users with any issues and ensuring optimal performance. • Collaborate with 1st line support to escalate and resolve complex issues. • Maintain and update documentation related to IT processes and procedures. • Participate in the deployment and configuration of new systems and applications. • Ensure compliance with IT policies and procedures More ❯
Technical Application Support Engineer Warwick, Warwickshire, United Kingdom (Hybrid) Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product roadmaps. … technical incident resolution for Telent’s Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to support data changes Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk More ❯
Job Description: Maintaining a strong focus on customer service is paramount for addressing all support inquiries while adhering to service management principles. We are looking for an entry-level employee to join our team. If you are willing to learn and develop, this position is ideal for you. Requirements … are desirable. Responsibilities: Assist with administrative and operational tasks. Answer calls and manage correspondence. Organize and maintain files and documents. Participate in projects and support daily activities. Benefits: Transportation allowance. Meal allowance. Medical assistance. Training and professional development opportunities. More ❯