26 to 50 of 75 Microsoft 365 Jobs in the West Midlands

primarily first-line support to users submitting IT Helpdesk tickets, and being a crucial resource in completing IT-related projects. The role will involve face to face, telephone, and Microsoft Teams communication with end users to confirm and troubleshoot problems they are facing. As training in organisational software and systems progresses, the successful candidate will work towards providing elements … Respond to and escalate IT Helpdesk tickets as appropriate. Set up and manage user accounts and company devices per IT procedures. Maintain and update software systems including Sage 200, Microsoft 365, and others. Ensure timely updates and security compliance across all devices. Manage IT inventory and maintain accurate documentation. Operate with integrity and assess cross-departmental impact … of IT changes. Required skills: Strong interest in technology and ability to self-manage tasks. Familiarity with Windows 10/11 and Microsoft Office applications. Willingness to learn business processes and systems. Team-oriented with effective communication and support skills. High integrity, ownership and problem-solving mindset. Patient and clear communicator with colleagues and customers. Additionally, the following experience More ❯

of IT infrastructure. You will work on projects, day-to-day support, and optimisation initiatives, helping the business leverage technology effectively and securely. Key Responsibilities Manage, maintain, and support Microsoft 365, Windows Server, Active Directory, and related infrastructure. Administer and troubleshoot networking equipment, including switches, routers, firewalls, and VPNs. Implement and support virtualisation platforms (VMware, Hyper-V … technical issues. Collaborate with colleagues to plan and implement infrastructure improvements. Skills and Experience Required Proven experience in an infrastructure or senior IT support role . Strong knowledge of Microsoft technologies, networking fundamentals, and cloud platforms. Experience with virtualisation (VMware or Hyper-V). Solid troubleshooting and problem-solving skills. Excellent communication skills, able to explain technical concepts to More ❯

such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line More ❯

technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line More ❯

networking equipment, cloud services, and business applications. Work with clients to understand requirements, plan timelines, and manage expectations. Coordinate internal teams, vendors, and contractors to execute projects efficiently. Support Microsoft 365, Azure, Windows Server, and networking solutions. Maintain comprehensive project documentation, including plans, configurations, and post-project reports. Provide escalation support for complex technical issues when required. … Skills and Experience Proven experience in IT project delivery or engineering, preferably within an MSP environment. Strong technical knowledge of Microsoft technologies, networking, and cloud platforms. Experience managing IT projects and coordinating multiple stakeholders. Excellent problem-solving and troubleshooting skills. Strong verbal and written communication skills, able to translate technical issues to non-technical stakeholders. Ability to work independently More ❯

vulnerability assessments, compliance checks, and audits. Experienced in penetration testing and remediation. Knowledge of business continuity, disaster recovery, and incident response. Hands-on with hybrid cloud security tools (e.g. M365, IAM, threat protection). Able to assess and respond to evolving security threats. Experience migrating from on-prem to cloud solutions. Strong analytical skills for complex technical issues. Proven ability More ❯

vulnerability assessments, compliance checks, and audits. Experienced in penetration testing and remediation. Knowledge of business continuity, disaster recovery, and incident response. Hands-on with hybrid cloud security tools (e.g. M365, IAM, threat protection). Able to assess and respond to evolving security threats. Experience migrating from on-prem to cloud solutions. Strong analytical skills for complex technical issues. Proven ability More ❯

Service Design methodologies, and project frameworks. Excellent stakeholder management, communication, and organisational skills. ITIL Foundation certification (v3 or above). Experience in financial services, Data Governance, or cloud (Azure, M365, SaaS) would be an advantage. If you’re passionate about shaping reliable, future-fit IT services and driving operational excellence, please apply with an up to date tailored CV. More ❯

skills in IT Support and troubleshooting. Benefits Include: Salary up to £30,000 Generous Holiday Standard Pension Scheme Free parking onsite Essential Skills IT Support and Troubleshooting experience Office 365 Azure Hardware installs Windows Dealing with ticketing systems Remote support On-boarding and Off-boarding Documentation Hardware repair and troubleshooting Workspace iOS/macOS Android Managing Accounts Apply More ❯

Troubleshooting: identify and resolve any issues or discrepancies within the model promptly. Skills: Strong expertise in Anaplan model building including model design, module creation and formula writing Microsoft O365 - advanced Excel Data Visualisation tools (e.g. UX, PowerBI) Strong analytical and problem-solving skills with the ability to translate complex business requirements into an efficient model Attention to detail to More ❯

Cherwell, Bomgar, RMM, Citrix. Assist with roll out and build of laptops and surfaces pro. - upgrade hard disk, replace screens, upgrade memory and battery replacements. Installing and configuring Office 365 for new users - installing soft phone systems - configuring servers on virtual machines Exposed to platforms such as (i.e: Batch, Powershell) - powershell utilisation for troubleshooting. Salary, Hours & Benefits More ❯

Cherwell, Bomgar, RMM, Citrix. Assist with roll out and build of laptops and surfaces pro. - upgrade hard disk, replace screens, upgrade memory and battery replacements. Installing and configuring Office 365 for new users - installing soft phone systems - configuring servers on virtual machines Exposed to platforms such as (i.e: Batch, Powershell) - powershell utilisation for troubleshooting. Salary, Hours & Benefits More ❯

base. Your responsibilities will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot … in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows 10/11 Windows Server Active Directory Office 365/EntraID Virtualisation - VMWare/Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi-Fi, DNS, DHCP Job Offer A salary range of 35,000 - 40,000 per More ❯

base. Your responsibilities will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot … in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows 10/11 Windows Server Active Directory Office 365/EntraID Virtualisation - VMWare/Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi-Fi, DNS, DHCP Job Offer A salary range of £35,000 - £40,000 per More ❯

IT Systems Engineer - Onsite - Tamworth 60/40 Project work Microsoft, Azure Active Directory, M365 - Intune, Defender, We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, M365 configuration & troubleshooting (Intune, Defender, Purview). In this role, you will be responsible for day-to-day administration, support, and troubleshooting … Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. Diagnose and troubleshoot problems with the virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other … development personnel. Design and implement secure systems, network policies and procedures, and provide technical guidance to the team. Knowledge and Skills Required: Significant experience in designing, implementing, and managing Microsoft Windows and Hyper-V environments. IT Security Protocols , expert in deploying IT security protocols, managing cybersecurity measures, and ensuring robust network defence strategies. Security Compliance Acumen, proficient in IT More ❯

qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) · Minimum 3 years' experience in a similar role · Knowledge and experience of Microsoft operating systems, Active Directory and O365 · Experience of working in an ITIL environment · Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM · Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite More ❯

infrastructure, and application support, ideally within a multi-site environment. Experience of team leadership and vendor management within a dynamic enterprise environment. Technical knowledge and experience with ITSM tools, Microsoft 365, Intune, and Endpoint management. Experience with NIST and/or ITIL is beneficial. Please apply via the link or contact (url removed) for more information. Modis More ❯

Service Desk Engineer: Proven experience in an MSP environment is essential. Strong technical troubleshooting skills. Experience in networking and infrastructure support. Proficiency with Windows Server, Active Directory, Office 365, and Microsoft Exchange. Experience with virtualisation technologies such as VMware or Hyper-V. Knowledge of firewalls, routers, and switches. Experience with remote monitoring and management (RMM) tools. Familiarity More ❯

of the wider Service Delivery team. Key Requirements: 5+ years experience in IT support, network management, or technical project delivery (2nd/3rd line level). Strong knowledge of Microsoft 365, Google Workspace, and MDM platforms. Proven experience managing school or multi-site networks (highly desirable) Excellent communication and stakeholder management skills - confident, vibrant, and people-focused. More ❯

and back-up schedule. What you'll need to succeedYou will have proven experience in IT support, ideally within an educational setting with strong knowledge of Windows OS, Office 365, networking, and cloud services. You will have excellent problem-solving skills and a proactive mindset with the ability to communicate clearly with both technical and non-technical users. More ❯

sites will be required, so must have a driving licence. What you'll need to succeed Experience supporting and maintaining IT infrastructure, networks and cloud-based systems (eg Office 365 & Azure AD) and setup of computers, mobile devices and other peripherals. Experience setting up remote user PC requirements, including VPN connection, encryption, email, antivirus and server access. Experience … building and deploying laptops Experience setting up user accounts/active directory/azure entra ID Windows Server (desirable) Windows 10 and above Microsoft Office and other software products Mobile Device Management (Tablets, Mobile Phones) Understanding Security principles This role is customer-focussed, so a strong background/focus on customer service will be key to this opportunity. What More ❯

be to: Manage, maintain, and troubleshoot Windows Server environments (Windows Server 2019 and newer) on HPE and Dell Azure Stack HCI Hardware Deploy, support, and optimize cloud infrastructure on Microsoft Azure Perform regular system updates, backups and restores, and security audits to maintain data integrity and compliance Manage and support our Citrix environment Collaborate with other … teams to design and implement scalable server solutions Create clear and comprehensive technical documentation You should have in depth experience of Microsoft Windows Server, Active Directory, Entra ID, Office365, Hyper-V virtualisation, Failover Clustering, Citrix Virtual Apps and desktops and Dell and HP server hardware. You should also have knowledge of SQL, IIS, DNS, DHCP and a sound knowledge … Essential In-depth knowledge of Microsoft on premise and cloud-based server infrastructure Azure SaS and PaAS. In-depth knowledge of Microsoft cloud based single tenanted office 365 infrastructure. In depth Knowledge of Windows Server 2019 and above Group Policy. SCCM SCOM InTune Entra Hybrid management. Knowledge of HP and Dell Hyper Converged Infrastructure Knowledge of More ❯

or Sales Support background. Enthusiastic and willing to learn new skills and work within a small, fast paced company. Excellent written and verbal communication skills required. Proficient in Office 365/Excel. Confident communicator both internally with the team and externally with your managed accounts. Proactive, organized, great time and work-load management to prioritize tasks and actions. More ❯

industry accounts and contacts. Enthusiastic and willing to learn new skills and work within a small, fast paced company. Excellent written and verbal communication skills required. Proficient in Office 365/Excel. Good Understanding of technology. Confident communicator both internally with the team and externally with your managed accounts. Proactive, organized, great time and work-load management to More ❯

within other sectors. A good general understanding of or an interest in IT and technology is essential, as is the experience of using tools such as CRM s, LinkedIn, Office365 etc. Sales Executive role responsibilities: Lead generation opportunity identification through proactive sales, including calls, LinkedIn, networking, email marketing, trade shows/events. Account Management: build long term relationships with customers More ❯