The Technology Process Engineer ITSM is responsible for overseeing the design, implementation, and optimisation of IT processes that support the organisation's technology systems and services. This role focuses on improving the efficiency, effectiveness, and quality of IT operations through process innovation, standardisation, and continuous improvement. ITSM Process Engineer We have an incredible opportunity to join us here at Phoenix Group as a Technology Process Engineer ITSM to join our Technology Resilience & Control team in Technical Service Operations. Job Type: Permanent Location: This role could be based in either our Wythall, Telford, London or Edinburgh offices … is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet. The role The Technology Process Engineer ITSM is responsible for overseeing the design, implementation, and optimisation of IT processes that support the organisation's technology systems and services. This More ❯
play a pivotal role in bridging our business objectives with cutting-edge IT solutions. Your responsibilities will encompass aligning strategic goals, identifying opportunities for processimprovement, and seamlessly integrating technology to propel our organization's success. How you will do it Collaborate with senior stakeholders to align IT … test, and implement solutions that meet business capability needs, ensuring successful outcomes in terms of scope, cost, schedule, quality, adoption, and value. Develop comprehensive process and technology roadmaps and contribute to the creation of compelling business cases. Translate business capabilities and process designs into functional requirements or user … stories. Provide strategic support for business risk management, compliance, and security efforts. Identify areas for processimprovement and implement enhancements to drive efficiency and effectiveness. Facilitate workshops and User-Acceptance Testing to ensure seamless integration of solutions. What we look for Required Excellent verbal and written communication skills More ❯
play a pivotal role in bridging our business objectives with cutting-edge IT solutions. Your responsibilities will encompass aligning strategic goals, identifying opportunities for processimprovement, and seamlessly integrating technology to propel our organization's success. How you will do it: Collaborate with senior stakeholders to align IT … test, and implement solutions that meet business capability needs, ensuring successful outcomes in terms of scope, cost, schedule, quality, adoption, and value. Develop comprehensive process and technology roadmaps and contribute to the creation of compelling business cases. Translate business capabilities and process designs into functional requirements or user … stories. Provide strategic support for business risk management, compliance, and security efforts. Identify areas for processimprovement and implement enhancements to drive efficiency and effectiveness. Facilitate workshops and User-Acceptance Testing to ensure seamless integration of solutions. What we look for: Required Excellent verbal and written communication skills More ❯
Leamington Spa, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
SAP Focus) Location: Warwick/Hybrid minimum two days a week Full-Time | Permanent Salary: £45,000 - £50,000 Are you passionate about technology, processimprovement, and delivering meaningful change in a dynamic business environment? We are looking for a Systems Analyst to join our Operational Applications team … particular focus on SAP applications. This is an exciting opportunity to play a key role in supporting both day-to-day service and continuous improvement across a range of applications including SAP S/4HANA, SAP FSM, Ariba, Ortec, and Paragon. Employment type: Permanent Location: Warwick Systems Analyst - Operational … SAP Focus) Location: Warwick/Hybrid minimum two days a week Full-Time | Permanent Salary: £45,000 - £50,000 Are you passionate about technology, processimprovement, and delivering meaningful change in a dynamic business environment? We are looking for a Systems Analyst to join our Operational Applications team More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
Hays
focused on delivering high-quality, data-driven insights to support strategic decision-making. This role combines advanced reporting and dashboard development with stakeholder collaboration, processimprovement, and team leadership. It's ideal for a data-savvy professional with strong analytical skills, experience in tools like Power BI and … and continuous improvement. Stakeholder Engagement: Confident in collaborating with finance teams, business leaders, and data teams to understand needs and deliver tailored reporting solutions. ProcessImprovement Focus: Proactive in identifying opportunities to streamline reporting processes and automate manual tasks. Technical Proficiency: Skilled in tools such as Power BI … multiple priorities, and meeting deadlines in a fast-paced environment. Adaptability and Resilience: Positive, self-motivated, and able to thrive through change and continuous improvement initiatives. What you'll get in return Annual salary of £42k 27 days annual leave + bank holidays Hybrid working What you need to More ❯
focused on delivering high-quality, data-driven insights to support strategic decision-making. This role combines advanced reporting and dashboard development with stakeholder collaboration, processimprovement, and team leadership. It's ideal for a data-savvy professional with strong analytical skills, experience in tools like Power BI and … and continuous improvement. Stakeholder Engagement: Confident in collaborating with finance teams, business leaders, and data teams to understand needs and deliver tailored reporting solutions. ProcessImprovement Focus:... More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
responsible for delivering customer work across the Managed Services customer base. This dynamic role involves a variety of tasks, including ad-hoc configuration changes, processimprovement recommendations, support for annual payroll patching in the UK and Ireland, and engaging in mini projects. You will be a team player … processes with specific knowledge of Public Sector solution Knowledge of SAP HCM modules Personnel Administration and Time Management (negative and positive) Able to recommend processimprovement options with confidence and expertise Experience of working in a SAP support background Excellent communications skills at all levels User support, problem More ❯
play a pivotal role in bridging our business objectives with cutting-edge IT solutions. Your responsibilities will encompass aligning strategic goals, identifying opportunities for processimprovement, and seamlessly integrating technology to propel our organization's success. How you will do it: Collaborate with senior stakeholders to align IT … test, and implement solutions that meet business capability needs, ensuring successful outcomes in terms of scope, cost, schedule, quality, adoption, and value. Develop comprehensive process and technology roadmaps and contribute to the creation of compelling business cases. Translate business capabilities and process designs into functional requirements or user … stories. Provide strategic support for business risk management, compliance, and security efforts. Identify areas for processimprovement and implement enhancements to drive efficiency and effectiveness. Facilitate workshops and User-Acceptance Testing to ensure seamless integration of solutions. What we look for: Requir... More ❯
Royal Leamington Spa, England, United Kingdom Hybrid / WFH Options
Searchability Ltd
SAP Focus) Location: Warwick/Hybrid minimum two days a week Full-Time | Permanent Salary: £45,000 - £50,000 Are you passionate about technology, processimprovement, and delivering meaningful change in a dynamic business environment? We are looking for a Systems Analyst to join our Operational Applications team … particular focus on SAP applications. This is an exciting opportunity to play a key role in supporting both day-to-day service and continuous improvement across a range of applications including SAP S/4HANA, SAP FSM, Ariba, Ortec, and Paragon. Employment type: Permanent Location: Warwick Systems Analyst - Operational … SAP Focus) Location: Warwick/Hybrid minimum two days a week Full-Time | Permanent Salary: £45,000 - £50,000 Are you passionate about technology, processimprovement, and delivering meaningful change in a dynamic business environment? We are looking for a Systems Analyst to join our Operational Applications team More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Pertemps Birmingham Industrial
of Business Systems to lead system improvements across a multi-entity group. Acting as the bridge between technical teams and departments, you'll drive process optimisation, support project delivery, and ensure business systems-particularly Sage across multiple modules-meet the needs of both large divisions and smaller business units. … work into the MIS/Business Systems function. Gather requirements, define scope, and shape deliverables aligned with wider business strategy. Champion Sage usage and improvement across multiple departments and business areas. Liaise with Sage providers and internal teams to enhance functionality and reporting. Build strong relationships with department heads … and CAPEX submissions, including ROI evaluation. Present system updates and proposals to senior leadership and steering groups. Promote user engagement, training support, and continuous improvement across the group. What We're Looking For: Strong experience in a Business Systems, Process Development, or Continuous Improvement role. Proven experience More ❯
issues to the People Systems Manager when necessary. Provide training and guidance to core users on best practices for using the HRIS effectively. Continuous Improvement & Documentation Contribute to the ongoing improvement of the People Systems by testing new features and upgrades. Assist in developing and maintaining Standard Operating … collaborate with stakeholders and end users at all levels. Problem-Solving : Strong analytical skills with a proactive approach to identifying and solving system issues. ProcessImprovement : A continuous improvement mindset, always looking for ways to enhance system performance and user experience. Requirements: Proven experience with iTrent and More ❯
Acquisition teams to ensure their system needs are met. Provide hands-on support for system-related queries and issues from the HR admin inbox. ProcessImprovement: Identify process enhancements and advocate best practices within the HR Systems function. Assist in developing system processes and standard operating procedures More ❯
and manage customer demand and operational data. * Support outbound logistics and supply chain activities. * Collaborate with cross-functional teams to enhance data accuracy and process efficiency. * Drive continuous improvement through data insights and reporting. Skills & Experience Required: - * Advanced Excel skills and VBA proficiency. * Experience in supply chain operations … and outbound logistics. * Strong business acumen and self-motivation. * Creative problem-solving and processimprovement mindset. * Familiarity with SAP, Tableau, and ARIS process mapping. Education & Knowledge: - * Understanding of logistics, warehouse, and export processes. * Awareness of global business conditions in the automotive sector. * Knowledge of LEAN and Continuous … Improvement methodologies. At Expleo, we empower professionals to thrive in innovative environments. This is your chance to contribute to a global transformation in the automotive industry and make a real difference. More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Akkodis
knowledge. You will be able to translate business requirements into functional specifications and effective, efficient and compliant business solutions. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. The Responsibilities Work … incidents and identify and mobilise resources required to aid resolution and escalate SLA breaches Act as a Subject Matter Expert in the Change Management process Work on vendor liaison to support service delivery to agreed SLAs Support the incident root cause analysis process and initiate problem management Support … continuous processimprovement The Requirements Excellent knowledge of SAP SuccessFactors Be an effective communicator in both technical and non-technical terms Adept at defining and building system solutions from business requirements Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Akkodis
knowledge. You will be able to translate business requirements into functional specifications and effective, efficient and compliant business solutions. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. The Responsibilities Work … incidents and identify and mobilise resources required to aid resolution and escalate SLA breaches Act as a Subject Matter Expert in the Change Management process Work on vendor liaison to support service delivery to agreed SLAs Support the incident root cause analysis process and initiate problem management Support … continuous processimprovement The Requirements Excellent knowledge of SAP SuccessFactors Be an effective communicator in both technical and non-technical terms Adept at defining and building system solutions from business requirements Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of More ❯
efficient and compliant business solutions. This role will be working on a business change project for our HR system. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. Role Responsibility In … incidents and identifying and mobilising resources required to aid resolution and escalating SLA breaches Acting as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident root cause analysis process and initiating problem management Supports … continuous processimprovement The Ideal Candidate Essential Skills Be an effective communicator in both technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation ProcessMore ❯
efficient and compliant business solutions. This role will be working on a business change project for our HR system. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate. Role Responsibility In … incidents and identifying and mobilising resources required to aid resolution and escalating SLA breaches Acting as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident root cause analysis process and initiating problem management Supports … continuous processimprovement The Ideal Candidate Essential Skills Be an effective communicator in both technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation ProcessMore ❯
and Analytics: Develop and maintain reporting tools and dashboards to track Master Data performance metrics and inform decision-making. System Optimisation: Identify opportunities for process improvements within the CargoWise platform to enhance Master Data management efficiencies. Cross-Functional Collaboration: Work closely with freight operations, finance, and compliance teams to More ❯
Walsall, West Midlands, United Kingdom Hybrid / WFH Options
HomeServe
RPA Developer/Manager Hybrid Role Join our dynamic Business Improvement and Assurance team as a Robotics Process Automation (RPA) Developer/Manager. Were seeking an experienced professional with a strong background in Microsoft Power Automate (or other RPA platforms) to drive automation and processimprovement … the organization. Key Responsibilities: Lead the design and implementation of automation processes that improve business efficiency and output consistency, in collaboration with business and process owners. Develop and maintain RPA workflows, scripts, and bots using Power Automate, UiPath, Blue Prism, and other automation tools. Monitor live automations, ensuring they … cases for automation initiatives. Desirable Skills: Knowledge of AI and machine learning concepts. Proficiency in coding and developing more complex automation scripts. Experience with process testing, debugging, and optimization. If you are passionate about leveraging technology to drive business transformation and continuous improvement, wed love to hear from More ❯
planning teams in delivering virtual manufacturing feasibility assessments. This role involves the preparation and integration of 3D CAD data, virtual build event support, and process validation across multiple vehicle programs. Key Responsibilities: Prepare and synchronize product and process data from multiple sources (3DX, GSPAS, APT, Excel) into the … Conduct root cause analysis and error resolution for data issues in source systems. Import and position 3D plant facilities and equipment data to create Process Oriented Resource Structures (PORS). Support migration of Manufacturing 3D Resource Libraries from Teamcenter (TCe) to 3DX, including cleanup and optimization. Plan and execute … industry experience, and cross-functional collaboration skills. They will thrive in a technical environment focused on 3D data preparation, virtual build event execution, and processimprovement across global vehicle programs. Core Technical Experience 2+ years' experience in digital manufacturing, CAD integration, or virtual build support roles. Proven experience More ❯
Solihull, West Midlands, United Kingdom, Cheswick Green, West Midlands (County) Hybrid / WFH Options
The Convergence Group
As we continue to grow in a sector that’s primed for transformation, we’re looking for a Senior Business Analyst to join our Process & Systems team, driving smarter workflows, better systems, and real business transformation. As we scale, our internal processes must scale with us - and that’s … Communication - Turn business requirements into clear specs. You’ll lead workshops, align stakeholders, and bridge the gap between teams to drive smart, strategic outcomes. ProcessImprovement & Quality: Streamline workflows, automate smartly, and eliminate inefficiencies. Lead UAT and change adoption while keeping everything ISO-aligned. Business Transformation & Strategy - Shape … and resource allocation, and roll out a business-wide, practical change management process. What You Bring to the Table: 5+ years in business analysis, process mapping, and system workflow design. Skilled in Lean Six Sigma, Agile & MoSCoW methodologies. Proven ability to gather, analyse, and translate requirements into clear, actionable More ❯
Employment Type: Permanent
Salary: £55000 - £70000/annum plus additional benefits
week (working Monday - Friday 6pm - 6am ) Working as part of the Advanced Manufacturing Engineer team you will be responsible for supporting current automated manufacturing process and equipment, leading continuous improvement projects and take a leading role in the specification of new automated production lines or assembly cells across … the facility. Duties: o Develop cutting-edge controls improvements to enhance overall process efficiencies. o Diagnose and deliver hands-on solutions to complex automation (PLC, HMI, robotic, MES) challenges, ensuring sustainable and efficient performance. o Work with the Manufacturing Engineering and NPI teams to define and implement automated solutions … that drive processimprovement strategies, focusing on uptime, quality improvements, and cycle time reduction. o Lead Continuous Improvement activities, leveraging your expertise to drive department-wide enhancements. o Support and provide expertise to plant maintenance team investigating, troubleshooting and resolving complex automation failures. Experience: Applications are sought More ❯
at one of our sites, focusing on owning and driving a culture of safety and upholding quality and shift performance standards. You'll oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to processimprovement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information. More ❯
Newcastle, Staffordshire, United Kingdom Hybrid / WFH Options
Publicis Groupe
contractual obligations, safeguarding revenue, and streamlining our reporting processes. If you have a sharp eye for detail, strong analytical skills, and a passion for processimprovement, this is your chance to be part of a high-performing, collaborative team. Responsibilities Reporting & Compliance Prepare and deliver Excel-based reports … Audit Support Assist in multi-market compliance audits by consolidating data and preparing necessary documentation. Review audit findings to spot common trends and suggest process improvements. Qualifications 3+ years' experience in reporting, analytics, finance, or compliance within media or a related industry. Advanced proficiency in Microsoft Excel (pivot tables More ❯
RPA Developer/Manager Hybrid Role Join our dynamic Business Improvement and Assurance team as a Robotics Process Automation (RPA) Developer/Manager. Were seeking an experienced professional with a strong background in Microsoft Power Automate (or other RPA platforms) to drive automation and processimprovement … the organization. Key Responsibilities: Lead the design and implementation of automation processes that improve business efficiency and output consistency, in collaboration with business and process owners. Develop and maintain RPA workflows, scripts, and bots using Power Automate, UiPath, Blue Prism, and other automation tools. Monitor live automations, ensuring they More ❯