76 to 84 of 84 Service Design Jobs in the West Midlands

research storage. The post-holder will shape next-generation networking and large-scale systems underpinning nationally significant programmes. Responsibilities include managing engineering staff, assuring service reliability, and guiding adoption of emerging technologies. Candidates need substantial experience in research computing infrastructure, plus leadership skills and knowledge of modern cloud … organisation's senior technical authorities for research infrastructure, combining strategic leadership, technical expertise, and team management responsibilities. You will lead the design, evolution, and operation of critical research computing platforms, including High Performance Computing (HPC), High Throughput Computing (HTC), storage, cloud, and networking services, ensuring they remain reliable, scalable ...

programmes, ensuring products and services are shaped by genuine user insight. You'll work closely with multidisciplinary teams and senior stakeholders, championing user-centred design from discovery through to delivery. Responsibilities Plan and lead qualitative and quantitative user research across the full product lifecycle. Turn research findings into clear … actionable recommendations for product and design teams. Work closely with designers, developers and Product Managers to shape user-centred digital services. Facilitate workshops and present research findings to stakeholders at all levels. Champion inclusive research practices and accessibility throughout delivery. Mentor and support junior researchers, helping develop research capability ...

experience work, we'd love you on the team. Visit www.the company.com to learn more. Business Automation Engineer As part of the Customer Care Service Design team, a Business Automation Engineer is responsible for identifying operational inefficiencies and transforming manual processes into scalable, automated solutions that improve … tooling ecosystem and delivering roadmap initiatives that improve operational efficiency, automation maturity, and user experience. What You’ll Do Build and maintain automation solutions Design, develop, test, and deploy automations that eliminate manual work and improve operational efficiency. Maintain and enhance existing automations, integrations, and workflows to ensure reliability ...

people experience work, we'd love you on the team. Visit www.perk.com to learn more. Business Automation Engineer As part of the Customer Care Service Design team, a Business Automation Engineer is responsible for identifying operational inefficiencies and transforming manual processes into scalable, automated solutions that improve … tooling ecosystem and delivering roadmap initiatives that improve operational efficiency, automation maturity, and user experience. What You'll Do Build and maintain automation solutions Design, develop, test, and deploy automations that eliminate manual work and improve operational efficiency. Maintain and enhance existing automations, integrations, and workflows to ensure reliability ...

/3/2031. What you will do You will lead a small team of Research Infrastructure Engineers and be responsible for the design, configuration, security, uptime and availability of several large-scale research computing services, most notably the Baskerville NCR supercomputer. You will take a DevOps-based approach … service design, using a range of automation, observability and configuration management tools. You will collaborate with researchers, security teams and external vendors to ensure our services are robust, secure and responsive to the needs of the research community. Your skills and experience Deep experience in Linux system administration. ...

company is seeking a Business Automation Engineer to join the Customer Care Service Design team. You will transform manual processes into scalable automation using Make.com, Airtable, AWS, Zendesk and AI-powered tools. You’ll work with stakeholders across Customer Care, Product, Engineering and other functions to translate operational ...

multiple workstreams, from Discovery through to implementation and benefits realisation. Translate strategic objectives relating to online learning into clearly defined business and functional requirements. Design and support the implementation of change, including new operating models, processes, systems, and capabilities that underpin online programme delivery. Facilitate workshops and engagement activities … diverse stakeholder groups to elicit, challenge, and prioritise requirements in a complex and evolving environment. Develop current and future state models, process maps, and service designs to support the transition to scalable and sustainable online education delivery. Provide structured analysis and insight to inform key decisions, including options appraisals ...

Service Transition Designer/Architect Location - Midlands - Hybrid Duration: 6 months Start - ASAP We are looking for a Service Designer/Architect to build a Service transistion framework for a Client, with the following experience: Someone to build a repeatable Service Transition framework and the supporting … capability. Experience of delivering framework that can be developed, applied and refined, Experience of developing and defining a formal Service Transition framework, supporting processes or complete documentation. The framework must therefore give a consistent way to determine what should enter IT ownership, in what order, and through what controls. ...

capability and make a visible impact – an opportunity to influence how these capabilities develop, create reusable solutions and help shape the future of service delivery within Atos.Key Responsibilities• Build and configure agents, workflows, and integrations• Utilize AI-assisted coding tools to accelerate development• Implement agent logic, prompts, and decision … flows• Integrate with enterprise systems (ITSM, APIs, data sources)• Test and validate agent behavior and outputs• Collaborate with architects and service designers on implementation• Contribute to reusable components and templatesRequired Skills• Strong software development skills (Python, APIs, scripting)• Experience with automation and workflow platforms• Familiarity with LLMs, prompt engineering ...