Support Engineer Jobs in the West Midlands

16 to 40 of 54 Support Engineer Jobs in the West Midlands

IT Service Desk, 2nd / 3rd line Support Engineer

Staffordshire, United Kingdom
OCC Computer Personnel
IT Service Desk 2nd/3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a crucial role … and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to more »
Employment Type: Permanent
Posted:

SCADA System Support Engineer

Warwick, Warwickshire, Hampton Magna, United Kingdom
Telent Technology Services Limited
SCADA Systems Support Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help … and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Applications Team Leader, you will provide technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs … reports. Understanding and adhering to all system and service policies, procedures and processes. Proactively engaging with all members of the System Management Team to support a continuous improvement program for the SCADA system and the service provided with the customer. Maintaining application security by deployment of system patches. Diagnosing more »
Employment Type: Permanent
Posted:

Technical Support Engineer

Stratford-Upon-Avon, England, United Kingdom
Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has … brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring more »
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Desktop Support Engineer

Birmingham, Warwickshire, United Kingdom
Confidential
Desktop Support Engineer £25,000 - £30,000 Company Benefits Hybrid Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies? We … are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your technical … skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for immediate more »
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Network Support Engineer

Solihull, England, United Kingdom
Infoplus Technologies UK Limited
Role : Network Support engineer Location : LOC and Mercia Park, Solihull, UK Shift : 8 Hours ( Business Hour Rotational Shifts ) Duration : 3+ Months Inside IR35 Job Description Desired Competencies (Technical/Behavioral Competency) Must-Have • Candidate must be CCNA certified. • Excellent in Cisco Routing and Switching environment LAN & WAN • Troubleshooting … Ethernet and Fiber) • Excellent Communication skill Good-to-Have • ITIL certification and CCNP certification SN Responsibility of/Expectations from the Role 1 Network support from on-site, rotational shifts to support 24x5 2 Provide support on day-to-day network incidents and issues. 3 Monitor the … network and work with Network tools team for addition/deletion of the devices. 4 Support day to day incident, changes, problem and configurations in network infrastructure. 5 Manage and maintain the On-site spares availability for network infrastructure. 6 Coordinates with Network Delivery team for ongoing projects and more »
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Design Support Engineer

Tamworth, Staffordshire, West Midlands, United Kingdom
Proftech Talent
Job Description Job Title: Design Support Engineer About the role: The main purpose of the job is to provide design and technical support as part of the Product Design team and provide external support to the sales teams and that of our customers Since our incorporation … Location/Branch: Tamworth (Head Office) Position reports to: Product Design Manager Length of contract: Permanent Full Time Salary: Competitive Main duties Design To support the design department in the creation of specification documentation and materials. To project manage OEM and Sourcing projects from concept to completion. To produce … and product markings using adobe software. To produce exploded drawings/BOMs for technical documentation using Solidworks. Participate in brainstorms and gather research to support new product concepts. Maintain all supporting design documentation to ensure accurate hand over either to other teams within the UK or Far East. Prepare more »
Employment Type: Permanent
Salary: £30,000
Posted:

IT Project Engineer, IT Support (MSP)

Henley-In-Arden, West Midlands, Henley in Arden, Warwickshire, United Kingdom
Ernest Gordon Recruitment Limited
IT Project Engineer, IT Support ( MSP ) Henley-in-Arden, Monday/Wednesday/Friday £35,000 - £45,000 + Training + Progression + Benefit Are you an IT Project Engineer looking to join a local, stable and well organised IT Solutions company, having built a fantastic reputation … to work with a skilled team of likeminded professionals working across a range of industries. On offer is an exciting opportunity for an IT Support Technician to work with their cutting edge technologies with top level training, in a business going from strength to strength over the last few … years. In this role, the successful IT Support Technician will be managing devices, dealing with tickets, working on maintaining office systems and general helpdesk work and troubleshooting a range of IT issues for various customers and businesses. The ideal IT Support Technician will have an interest in working more »
Employment Type: Permanent
Salary: £35000 - £45000/annum Company Benefits
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3rd Line Support Engineer

Worcestershire, West Midlands, United Kingdom
Reed Technology
3rd Line Support Engineer Location: Worcester Job Type: Full-time Starting Salary: £42,005 (includes a 5% market supplement, reviewed annually) Salary Range: £42,005 - £47,823 (most candidates start at the bottom of the pay scale) We are seeking a 3rd Line Specialist Technical Support Engineer. … This role involves providing high-level technical support, supervising local team members, and contributing to an efficient and effective customer service. The successful candidate will ensure the best level of service in terms of ICT services, specialist applications, and equipment. Day-to-day of the role: Provide level … and 3 technical support, problem-solving, and customer service. Manage and collaborate with suppliers/partners to deliver seamless service provision. Create and maintain documentation and knowledge base articles for service teams and customers. Diagnose faults with technical systems, escalate as necessary, and ensure effective resolution. Stay informed of more »
Employment Type: Permanent
Salary: £40,000
Posted:

Trainee IT Support Engineer

Wolverhampton, West Midlands (County), United Kingdom
ITonlinelearning
IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »
Employment Type: Permanent
Posted:

Trainee IT Support Engineer

Walsall, West Midlands (County), United Kingdom
ITonlinelearning
IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »
Employment Type: Permanent
Posted:

Trainee IT Support Engineer

Dudley, West Midlands (County), United Kingdom
ITonlinelearning
IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »
Employment Type: Permanent
Posted:

Trainee IT Support Engineer

B3, Birmingham, West Midlands (County), United Kingdom
ITonlinelearning
IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »
Employment Type: Permanent
Posted:

Trainee IT Support Engineer

CV1, Coventry, West Midlands (County), United Kingdom
ITonlinelearning
IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »
Employment Type: Permanent
Posted:

Trainee IT Support Engineer

ST4, Stoke-on-Trent, Staffordshire, United Kingdom
ITonlinelearning
IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »
Employment Type: Permanent
Posted:

Field Support Engineer

Birmingham, England, United Kingdom
Hybrid / WFH Options
Sii Poland
in IT, engineering, and consultancy services hiring over 7500 IT experts in Poland with more than 200 prestigious customers. Join us as a Field Support Engineer! We are seeking highly skilled Field Engineers to support our clients across the United Kingdom (London, Bristol, Birmingham, Liverpool, Manchester, Edinburgh … who are willing to travel daily to support our client offices. The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage devices, and large … scale payment products. This role may require functioning as a desk-side support specialist during engagements and can involve leading a team or site when necessary. Your role: Provide technical suport Perform server and storage break and fix operations Act as a desk-side support specialist for enterprise more »
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1st Line Support Engineer

Birmingham, England, United Kingdom
Ultima
First Line IT Support Engineer 3 Month FTC Hybrid - Customer site - Birmingham - 2 days onsite Monday to Friday - 40 hours per week To provide a friendly, professional and efficient service to our customer in line with policies and procedures, ensuring that the customer’s needs are being responded … to and escalated in a timely manner. To deliver first class technical support using all tools available to resolve at first point of contact, striving to improve the team’s knowledge and service levels. Main Duties and Responsibilities: To achieve and maintain personal KPIs and contribute to team SLAs … all deadlines are met. Possess excellent problem-solving skills Must have good computer hardware and software knowledge Previous experience in a service desk/support role supporting multiple location/customers Ability to work under pressure and to tight deadlines Proven ability to build effective relationships with colleagues and more »
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IT Support Engineer

Birmingham, England, United Kingdom
Intellect Group
MSP EXPERIENCE REQUIRED I’m recruiting on behalf of my client, an MSP/IT Solutions firm based in Birmingham for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop … and server environments, Office 365 administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide second-line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy and manage … Azure cloud services, assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of technical configurations more »
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Product Support Engineer

Droitwich, Worcestershire, West Midlands, United Kingdom
Hybrid / WFH Options
ETS Technical Selection
This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel (5/6 days … within the role is to train you to become a SPECIALIST in at least one of their major products. If you are a resourceful engineer who enjoys working in a customer facing role please apply. more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

2nd Line Support Engineer

Warwick, Warwickshire, West Midlands, United Kingdom
WarwickIndependent Schools Foundation
We are seeking a 2nd Line Support Engineer for our Foundation IT team. The Digitally Enabled Learning Strategy will require high-quality, effective support for students and staff within each school. Students and staff need to be confident that when an issue arises it can be addressed … they are kept fully informed about the progress of any resolution when an issue cannot be resolved immediately. The Foundation IT Team provides IT support for all staff, students and parents across the Foundation, working under the leadership of the Foundation IT Team Manager and the direction of the … Director of Digitally Enabled Learning. Working as part of the Foundation IT Team, you will provide the following: support for the delivery of the Foundation-wide SLA across all schools and departments; an initial point of contact for staff and students requiring help with IT issues and queries. proactive more »
Employment Type: Permanent
Salary: £30,000
Posted:

Product Support Engineer

Droitwich, Worcestershire, United Kingdom
Confidential
This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel (5/6 days more »
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3rd Line Network Support Engineer - LAN, WAN, DC, Meraki, Fortinet

Birmingham, England, United Kingdom
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Do you want to join a thriving team at a business that will support your professional growth? Be in involved in some of the most exciting Networking services that are available in the market currently? A fantastic opportunity to join one of Europe’s leading providers of IT services … Managed services continues to grow both from existing and new customers. As a result, there is a need for an experienced 3rd Line Network Support Engineer to join the team with advanced technical knowledge. Required Cisco (core focus) LAN DC – router and switches WAN (BGP, EIRP) Firewall experience … process. This is an amazing opportunity to join a great business and take your career to the next level in a company that will support you by providing financial support to allow you to gain certifications and additional knowledge as well as give you the foundation to continue more »
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Gas Turbine Regional Technical Support Engineer - Mechanical

Warwick, Warwickshire, West Midlands, United Kingdom
SIEMENS ENERGY LIMITED
Siemens Energy AGT (Aeroderivative Gas Turbines) are excited to be hiring for a Regional Technical Supports Engineer to join our friendly and knowledgeable team. A Snaspshot of Your Day Working with Siemens Energy aero-derivative gas turbines (AGT) based at our facility in Warwick,as a technical support engineer you will take ownership for the investigation and resolution of emergent customer issues, as well as supporting the development and implementation of longer term solutions alongside your engineering colleagues. How Youll Make an Impact Take ownership for the technical matters relating to the support of the … yet safe manner, supporting the return to service of critical infrastructure equipment. Engage with a range of functions across the business to deliver excellent support to your customers. Identify opportunities for business development with customers, and provide technical leadership on such matters. Demonstrate flexibility and willingness to support more »
Employment Type: Permanent
Posted:

Design Support Engineer

Tamworth, Staffordshire, West Midlands, United Kingdom
Oakley Recruitment
Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Design Support Engineer on a full-time, permanent basis. Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by … extra days per year Free parking Competitive contributory pension scheme Health cash plan Share save scheme Discounts on products and services Job Role Support the design department in creating specification documentation and materials Managing OEM and sourcing projects Designing and producing product literature Creating exploded drawings and BOMs using … SolidWorks Conducting research to support new product concepts Preparing for and participating in design reviews Ensuring products are tested and meet market demands and compliance requirements Coordinating with test houses and laboratories to ensure product compliance with standards Communicate with all teams in the technical/quality department to more »
Employment Type: Permanent
Salary: £35,000
Posted:

Gas Turbine Regional Technical Support Engineer - Mechanical

Warwick, Warwickshire, United Kingdom
Confidential
Siemens Energy AGT (Aeroderivative Gas Turbines) are excited to be hiring for a Regional Technical Supports Engineer to join our friendly and knowledgeable team. A Snaspshot of Your Day Working with Siemens Energy aero-derivative gas turbines (AGT) based at our facility in Warwick,as a technical support engineer you will take ownership for the investigation and resolution of emergent customer issues... more »
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SCADA System Support Engineer

Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Applications Team Leader, you will provide technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs … reports. Understanding and adhering to all system and service policies, procedures and processes. Proactively engaging with all members of the System Management Team to support a continuous improvement program for the SCADA system and the service provided with the customer. Maintaining application security by deployment of system patches. Diagnosing … complex issues. Performing new configuration deployments into the test and live environments. Who you are: This role would be well suited to a proficient Support Engineer with experience of SCADA technologies, such as Codra - Panorama. An individual who is able to work under pressure, excels at problem solving more »
Employment Type: Permanent
Posted:
Support Engineer
the West Midlands
10th Percentile
£25,000
25th Percentile
£26,750
Median
£30,500
75th Percentile
£38,750
90th Percentile
£44,415