1 to 25 of 34 Customer Service Jobs in West Sussex

Job Title: Customer Service Admin Location: Billingshurst RH14 9SJ, on-site Salary: £26,000 £29,000 per annum, dependent on experience. Hours: Monday to Friday 8am to 5pm with 1 hour lunch Job Type: Permanent, Full Time Clarion Communication Systems is a rapidly growing Technology company based in … such as processing sales orders and preparing invoices Arranging couriers, sending tracking numbers, dealing with courier mix-ups, sending invoices After sales ad hoc customer calls After sales service - responding to customer non-technical enquiries and complaints Maintaining supplies of stationery and equipment Ad hoc data entry … Handling customer service on ecommerce platforms (messages, calls, invoices, returns) Skills/Experience required: Excellent administration, organisation and time management skills Excellent communication and interpersonal skills within a team Strong IT skills and knowledge of Microsoft Office (Excel, Outlook) Proactive and confident in communicating with customers, suppliers, and More ❯

is beneficial. Familiarity with iOS devices (iPhone, iPad, Mac), Windows hardware, and meeting room technology is advantageous. Previous experience in a face-to-face customer service environment, providing reactive and proactive maintenance support, is desirable. In this role you will be working in and amongst various areas of … the business, using your excellent customer service skills and IT knowledge to identify and address technical issues and challenges. Your work will be vital to ensure the smooth operation of IT systems within the company. You will also be responsible for: Provide proactive, customer-focused, face-to … face onsite support to over 2,000 end users. Use problem-solving and interpersonal skills to swiftly resolve IT queries or problems, delivering excellent customer service with a calm, assured, and empathetic approach. Log and track end users' incidents using ITSM systems, adhering to SLAs. Identify recurring issues More ❯

is beneficial. Familiarity with iOS devices (iPhone, iPad, Mac), Windows hardware, and meeting room technology is advantageous. Previous experience in a face-to-face customer service environment, providing reactive and proactive maintenance support, is desirable. In this role you will be working in and amongst various areas of … the business, using your excellent customer service skills and IT knowledge to identify and address technical issues and challenges. Your work will be vital to ensure the smooth operation of IT systems within the company. You will also be responsible for: Provide proactive, customer-focused, face-to … face onsite support to over 2,000 end users. Use problem-solving and interpersonal skills to swiftly resolve IT queries or problems, delivering excellent customer service with a calm, assured, and empathetic approach. Log and track end users' incidents using ITSM systems, adhering to SLAs. Identify recurring issues More ❯

Dynamic central city practice requiring a Customer Service/Patient Apprentice. Four days in practice/one day at college. Role Dealing with Patients & Staff: Processing patient registrations – when required Observing patient confidentiality Prioritising problems to ensure staff are able to maintain continuity of work Responsibility for allocating … all tasks Attention to personal detail and presentation Ability to make decisions within defined procedures Training Adminstration Assistant Care Navigator Workflow Administrator Apprenticeship Standard Customer service practitioner (level 2) Training Provider AGINCARE GROUP LIMITED Working Week Monday - Friday, including one day at college. Expected Duration 1 Year Positions … Closing Date Tuesday, 1st July 2025 Start Date Thursday, 31st July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer CATHEDRAL MEDICAL More ❯

Job Title: 1st Line Service Desk Support Location: Burgess Hill (Fully On-Site) Contract: 3 Months Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can solve problems and make a difference? If so, we have an exciting … opportunity for you to join our dynamic team as a 1st Line Service Desk Support! What You'll Do: As a 1st Line Service Support, you'll be the friendly face that supports over 2,000 end users with their IT queries. Your role is crucial in ensuring … that every user receives swift resolutions to their issues. Here's what you can expect: Provide proactive, customer-focused support in a face-to-face setting. Utilise your problem-solving and people skills to assist users efficiently. Log and track incidents using ITSM systems while adhering to service More ❯

Job Title: 1st Line Service Desk Support Location: Burgess Hill (Fully On-Site) Contract: 3 Months Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can solve problems and make a difference? If so, we have an exciting … opportunity for you to join our dynamic team as a 1st Line Service Desk Support! What You'll Do: As a 1st Line Service Support, you'll be the friendly face that supports over 2,000 end users with their IT queries. Your role is crucial in ensuring … that every user receives swift resolutions to their issues. Here's what you can expect: Provide proactive, customer-focused support in a face-to-face setting. Utilise your problem-solving and people skills to assist users efficiently. Log and track incidents using ITSM systems while adhering to service More ❯

with the Global Workday Solution Managers as well as the country HR and Operations teams. The Workday Analysts are responsible for providing a responsive service supporting the adoption, development, and continued deployment of Workday. This opportunity provides technical and functional administration of Workday, including day-to-day support and … user adoption. Reporting and Analytics: Develop and enhance reporting capabilities, maintain a reporting catalog, and build custom reports and dashboards. User Training and Support: Customer Service: Provide excellent global customer service to all Workday users. Training and Documentation: Deliver Workday training and develop knowledge articles and … Stay Informed: Keep up-to-date with Workday updates, releases, and best practices. Experience: At least 1 year HRIS Support experience with Workday, managing service requests via a ticketing system, developing dashboards, reports, and experience with Workday integrations. Knowledge of mass transactions and data uploads is also preferred. Skills More ❯

business locations. The ideal candidate will have a proven track record of delivering enterprise-level Dynamics 365 solutions, including Finance & Operations (F&O), Sales, Customer Service, and/or Supply Chain modules. This role requires strong functional and technical knowledge, cross-functional collaboration skills, and the ability to … solutions. Proven experience delivering multi-site or multi-country D365 deployments. Strong knowledge of at least two of the following modules: Finance & Operations, Sales, Customer Service, Supply Chain Management. Solid understanding of ERP/CRM business processes and integration points. Experience with data migration, system integration (e.g., Azure More ❯

and optimise product listings and digital content Develop and implement strategies to increase online visibility and revenue Monitor website and platform performance and analyse customer data Collaborate with marketing and sales teams to drive site traffic and conversions Set and manage pricing structures across platforms Conduct regular competitor and … market analysis Stay updated on E-Commerce trends and best practices Handle customer service enquiries through online platforms Solid understanding of SEO and content management Proven experience in E-Commerce and online platform optimisation Strong project management abilities Excellent written and verbal communication skills Attention to detail and … the ability to multitask effectively Previous experience in customer service Why Join? Competitive salary with a monthly performance-related bonus Supportive team environment and friendly working culture Pension contributions Exciting opportunity to lead and shape E-Commerce growth strategy How to Apply If you're interested in this More ❯

leader with a passion for driving strategic innovation and operational performance? Do you thrive in environments where you can make a significant impact on customer satisfaction and team development? If so, we have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and … inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in the personal and professional growth of your team. Strategic Leadership & Continuous Improvement … Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. Foster the exchange of best practices and leverage synergies across More ❯

Due to growth in business, a new permanent opportunity for an experienced 1st/2nd Line Service Desk/Cloud Systems Engineer to join an expanding MSP based organisation in West Sussex. The role is to provide a high level of remote and some on-site problem solving across … fixes and to build the relationship with the customer. There is plenty of opportunity for you to develop your skills further and progress your Service Desk Career. The working hours for this particular role is Monday to Friday, 9am-6pm with an hour for lunch. There is an opportunity … and the opportunity to attend lots of company and charity lead events. Experience/skills/attributes: Minimum two years’ experience working on a Service Desk Experience of working in an MSP environment is preferable Strong experience of working with Azure Cloud – including virtual servers Azure Active Directory experience More ❯

Due to growth in business, a new permanent opportunity for an experienced 1st/2nd Line Service Desk/Cloud Systems Engineer to join an expanding MSP based organisation in West Sussex. The role is to provide a high level of remote and some on-site problem solving across … fixes and to build the relationship with the customer. There is plenty of opportunity for you to develop your skills further and progress your Service Desk Career. The working hours for this particular role is Monday to Friday, 9am-6pm with an hour for lunch. There is an opportunity … and the opportunity to attend lots of company and charity lead events. Experience/skills/attributes: Minimum two years’ experience working on a Service Desk Experience of working in an MSP environment is preferable Strong experience of working with Azure Cloud – including virtual servers Azure Active Directory experience More ❯

Due to growth in business, a new permanent opportunity for an experienced 1st/2nd Line Service Desk/Cloud Systems Engineer to join an expanding MSP based organisation in West Sussex. The role is to provide a high level of remote and some on-site problem solving across … fixes and to build the relationship with the customer. There is plenty of opportunity for you to develop your skills further and progress your Service Desk Career. The working hours for this particular role is Monday to Friday, 9am-6pm with an hour for lunch. There is an opportunity … and the opportunity to attend lots of company and charity lead events. Experience/skills/attributes: Minimum two years’ experience working on a Service Desk Experience of working in an MSP environment is preferable Strong experience of working with Azure Cloud – including virtual servers Azure Active Directory experience More ❯

you will be upskilled on the latest tech, such as NetSuite, Azure Defender, Fortinet firewalls, and more. We are looking for someone with: Outstanding customer service skills and a strong service-oriented mindset Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory (Entra ID) A More ❯

you will be upskilled on the latest tech, such as NetSuite, Azure Defender, Fortinet firewalls, and more. We are looking for someone with: Outstanding customer service skills and a strong service-oriented mindset Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory (Entra ID) A More ❯

desirable Understanding of backup and disaster recovery systems like Veeam and Mimecast Use of RMM tools such as ConnectWise, Autotask, or N-able Excellent customer service and troubleshooting skills Valid UK driving licence and access to a vehicle Certifications such as Microsoft AZ-104, CompTIA Network+, or equivalent More ❯

Please Note - This is part time 15 hours per week to include Saturday and Sunday working. As a Technical Support Partner, you are Customer facing and will be the first point of contact in delivering technical expertise to our customers on electrical products sold in John Lewis. Helping resolve … their technical related queries with the distinctive service we're known for. You'll use your expertise in order to diagnose and troubleshoot product related issues and then, if required, liaise with repairers and suppliers ensuring product issues are resolved quickly for our customers. ? Key Responsibilities It is a … fast paced role, customer facing role. Not only will you be selling and interacting with customers. Your day-to-day responsibilities will include: - Offering exceptional customer service to our customers by showing empathy with their product related issue. - Keeping the customer up to date with product More ❯

Please Note - This is part time 15 hours per week to include Saturday and Sunday working. As a Technical Support Partner, you are Customer facing and will be the first point of contact in delivering technical expertise to our customers on electrical products sold in John Lewis. Helping resolve … their technical related queries with the distinctive service we're known for. You'll use your expertise in order to diagnose and troubleshoot product related issues and then, if required, liaise with repairers and suppliers ensuring product issues are resolved quickly for our customers. ? Key Responsibilities It is a … fast paced role, customer facing role. Not only will you be selling and interacting with customers. Your day-to-day responsibilities will include: - Offering exceptional customer service to our customers by showing empathy with their product related issue. - Keeping the customer up to date with product More ❯

Please Note - This is part time 15 hours per week to include Saturday and Sunday working. As a Technical Support Partner, you are Customer facing and will be the first point of contact in delivering technical expertise to our customers on electrical products sold in John Lewis. Helping resolve … their technical related queries with the distinctive service we're known for. You'll use your expertise in order to diagnose and troubleshoot product related issues and then, if required, liaise with repairers and suppliers ensuring product issues are resolved quickly for our customers. ? Key Responsibilities It is a … fast paced role, customer facing role. Not only will you be selling and interacting with customers. Your day-to-day responsibilities will include: - Offering exceptional customer service to our customers by showing empathy with their product related issue. - Keeping the customer up to date with product More ❯

systems administration tasks, maintenance/upgrades and configuration changes. Conduct systems performance analysis and provide feedback to functional leads and colleagues in the Continual Service Improvement function. Contribute to IT International projects as needed and as coordinated by the assigned project manager. The EUSS Apprentice reports to the Regional … both on site and remotely. Competencies: Some IT technical support skills and knowledge of operating systems and software Some troubleshooting and problem solving skills. Customer focused with strong customer service skills and the ability to apply sensitivity and discretion when required. Capable of managing multiple tasks at More ❯

other support team members, Workday, Prism or Adaptive as appropriate Work in order to meet expected business performance goals by providing full range of customer service Support all Finance system integrations as a Functional perspective Serve as a strong consultative partner to Finance and HR teams in service … working in similar support and administration role with Workday or similar Ideally have completed Workday Financials Fundamentals Training Experience of using ServiceNow or similar service management software Knowledge and experience of cross functional working on both Finance and HR processes an advantage You ll be able to be yourself More ❯

other support team members, Workday, Prism or Adaptive as appropriate Work in order to meet expected business performance goals by providing full range of customer service Support all Finance system integrations as a Functional perspective Serve as a strong consultative partner to Finance and HR teams in service … working in similar support and administration role with Workday or similar Ideally have completed Workday Financials Fundamentals Training Experience of using ServiceNow or similar service management software Knowledge and experience of cross functional working on both Finance and HR processes an advantage You'll be able to be yourself More ❯

Calls : Engage in telephone-based sales, building relationships with new and existing businesses. Closing Deals : Successfully close sales and meet or exceed monthly targets. Customer Support : Provide excellent customer service and follow-up to ensure client satisfaction. What We're Looking For: B2B Sales Experience : Experience in More ❯

in touch with Jamie Watson on (phone number removed) (9:00am-5:30pm). Benefits: Birthday day off Extra holiday benefits - increased allowance with service, plus options to buy/sell days Volunteering day - one paid day per year for charity work Wellbeing support - free mental health help and … discounts and Save-As-You-Earn plan (post-probation) Social events - regular team building and gatherings The Requirements: Previous experience in B2B calling or customer-facing roles is helpful but not mandatory Excellent communication skills paired with strong phone etiquette Proficient and comfortable working with Microsoft Office and CRM … Managers Tracking call progress and updating relevant details within the CRM system Developing a strong pipeline of upcoming opportunities across various divisions Delivering exceptional customer service while serving as a representative of the company More ❯

skilled D365 CE Architect . This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customer engagement solutions. As a recruitment partner, we are looking for a visionary architect with deep technical knowledge and experience to shape and drive the … architecture of D365 Customer Engagement. Key Responsibilities Lead the architectural design and strategy for D365 CE, solutions, ensuring alignment with business goals and scalability. Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions. Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel capabilities … case management, and customer service automation. Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment. Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs. Mentor and support internal teams on architectural methodologies, best More ❯