Take ownership of user problems and follow up the status of issues on behalf of the user, whilst communicating progress in a timely manner. Maintain a high degree of customerservice for all support queries Creating user accounts, resetting passwords etc. Onsite Customer support if and when required To arrange for external technical support with 3rd parties More ❯
Burgess Hill, West Sussex, England, United Kingdom
First Recruitment Services
Take ownership of user problems and follow up the status of issues on behalf of the user, whilst communicating progress in a timely manner. Maintain a high degree of customerservice for all support queries Creating user accounts, resetting passwords etc. Onsite Customer support if and when required To arrange for external technical support with 3rd parties More ❯
teams Help drive continuous improvement and Lean processes Engineering Support Technician About You: Relevant technical qualification or hands-on experience in electronics/computers Background in technical support and customerservice Strong problem-solving and organisational skills Excellent communication skills and attention to detail Self-motivated, proactive, and able to work under pressure Engineering Support Technician What's … on Offer: £28,000-£32,000 basic salary Private health and dental (after qualifying period) Non-contributory pension scheme Death in service benefit 25 days holiday + bank holidays Half-day Fridays This is a fantastic opportunity to join a long-established, respected engineering company with strong career prospects and a supportive culture. More ❯
teams Help drive continuous improvement and Lean processes Engineering Support Technician About You: Relevant technical qualification or hands-on experience in electronics/computers Background in technical support and customerservice Strong problem-solving and organisational skills Excellent communication skills and attention to detail Self-motivated, proactive, and able to work under pressure Engineering Support Technician What's … on Offer: £28,000-£32,000 basic salary Private health and dental (after qualifying period) Non-contributory pension scheme Death in service benefit 25 days holiday + bank holidays Half-day Fridays This is a fantastic opportunity to join a long-established, respected engineering company with strong career prospects and a supportive culture. More ❯
Shoreham-By-Sea, West Sussex, Southwick, United Kingdom
Clearwater People Solutions
Experience for the 1st line Support Technician Ability to work independently and as part of a team. Working in a pressurised environment handling multiple tickets and incoming requests Exceptional customerservice skills and engagement. Minimum 1 year working within an MSP 1st Line Service desk experience Experience of working with Microsoft technologies Please apply as directed More ❯
About The Job Working as an Airport Engineer you'll provide and maintain continuity of service for all components of the Airport passenger processing system and resolve any technical issues, including more complex issues requiring specialist knowledge, which may occur. What will you do?: Carry out regular routine and preventative maintenance on the range of passenger processing equipment within … the airport. Respond to all customer incidents and service requests passed across by the Global Service Desk and resolve any user faults within agreed SLAs Troubleshoot and resolve all airline host and connectivity issues Maintain a high level of communication at all time with both colleagues and senior members of staff and provide timely updates to the … Global Service Desk so that progress against each individual incident can be updated as required. Resolve any issues escalated by the Airport Technicians in a timely manner to ensure that customer SLAs can still be met. Offer support and on-site training and coaching to the Airport SSK engineer to increase their understanding and skill in resolving incidents. More ❯
2023. FluidOne supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to … make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security More ❯
2023. FluidOne supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to … make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security More ❯
Line Support Engineer to join a tight-knit IT team based in Crawley. You’ll provide technical support across Microsoft technologies, ensuring smooth day-to-day operations and great customer service. Key responsibilities: Deliver 2nd line support for desktops, laptops, and mobile devices Administer Microsoft 365, Active Directory, and Intune Troubleshoot hardware, software, and network issues Manage incidents and … service requests Assist with upgrades, patching, and documentation What we’re looking for: Proven 2nd line support experience Strong knowledge of Microsoft 365, AD, and Intune Good understanding of Windows 10/11 and basic networking Clear communicator and team player with a proactive approach This is a great opportunity to join a collaborative IT team, develop your skills More ❯
Horsham, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Horsham, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Horsham, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Horsham, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
East Grinstead, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
East Grinstead, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Horsham, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
East Grinstead, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
East Grinstead, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Horsham, Sussex, United Kingdom Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯