1 to 25 of 88 Customer Service Jobs in West Yorkshire

Customer Service Adviser

Hiring Organisation
The New Homes Group
Location
Wakefield, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£25,500 per annum
Title: Customer Service Adviser Location: Office based full time in Wakefield, West Yorkshire. Target: IT literate candidates ideally with some previous Customer Service and/or Admin experience. Salary: £25,500 Basic. Working Hours: 40 Hours per week, working a 5-day working week, with … having established relationships with key mortgage lenders. As part of our ongoing 2025/2026 expansion plans, we are now looking to appoint additional Customer Service Advisers, who will have the opportunity to earn an industry leading salary package, and an unrivalled opportunity for career development and promotion ...

Customer Success Manager

Hiring Organisation
Key Appointments UK Ltd
Location
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
Customer Success Manager | Wakefield Full-time/Permanent | £28,000-£40,000 based on experience Are you great with customers and naturally good at building relationships? Perhaps you already have experience as an Account Manager, Customer Success Manager, Client Success Manager or Service Delivery Manager … looking for the opportunity to progress from a customer service/customer experience (CX) role into account management. We're recruiting on behalf of a growing technology business based in Wakefield for a Customer Success Manager to develop strong, long-term relationships with its clients. ...

Enterprise Contact Centre Manager

Hiring Organisation
Sanderson
Location
Leeds, England, United Kingdom
+ 10% Bonus + Benefits The Opportunity We are seeking an experienced Enterprise Contact Centre Manager to lead the transformation and consolidation of multiple customer-facing operations into a unified, enterprise-wide contact centre function. This is a highly visible leadership role with responsibility for bringing together several established … service desks and customer support functions that provide critical services across employee services, IT support, financial administration and public-facing service operations. The successful candidate will play a key role in shaping the future customer experience strategy, driving service excellence and leveraging technology to create ...

Part Time Business Administration Level 3 Apprentice (eCommerce & Marketing)

Hiring Organisation
BAY & CO TRADING LIMITED
Location
7 Springwell Court, Leeds, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£6,656 a year
Join our growing business as a Business Administration Level 3 Apprentice. Gain valuable experience in eCommerce, marketing, customer service, and administration while earning a recognised qualification and developing skills for a successful future career. Role Maintain and update the company website, online marketplaces, and social media accounts. Create … schedule social media content to support marketing campaigns. Respond to customer enquiries via email, telephone, and social media. Process customer orders and update order records. Assist with stock control and inventory management. Support the preparation and distribution of marketing materials. Maintain accurate business records, databases, and filing systems. ...

Apprentice Sales Office Administrator

Hiring Organisation
NATIONAL FLOORCOVERINGS LTD
Location
Wellington Mill, Liversedge, England, United Kingdom
Employment Type
Intermediate Apprenticeship
Salary
£15,600 a year
This exciting opportunity has arisen to work for a growing company within the sales office. The successful candidate will be confidence and have excellent customer service standards while ensuring the smooth flow of information between customers, the sales office, and production departments providing essential administrative support. Role … role involves processing customer orders, coordinating with manufacturing teams, monitoring stock availability, and handling customer enquiries professionally and efficiently. You should be confident and be outgoing in your communication. Key Responsibilities: Accurately input customer orders onto the company's systems in a timely manner Process amendments, cancellations ...

Senior Manager, Customer Service Digital Solutions

Hiring Organisation
Jobleads-UK
Location
Leeds, England, United Kingdom
Responsibilities Lead the International digital customer experience strategy across EDI, DSOS, customer insights, and supporting satellite systems Oversee and optimise the satellite systems supporting Customer Services and external customers Own the International customer experience narrative by translating business requirements into customer expectations Lead the development … prioritisation, and delivery of the digital customer experience capability and technology roadmap Partner end to end with Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers Provide people, virtual team, and cross‐functional leadership Drive governance, adoption, enhancements, and user experience improvements Requirements Bachelor’s degree ...

Service Desk Analyst

Hiring Organisation
South West Yorkshire Partnership NHS Trust
Location
Wakefield, WF1 3SP, United Kingdom
Salary
£28392.00 to £31157.00
summary This is an exciting opportunity to working within the Service Desk Team at South West Yorkshire Partnership Teaching NHS Foundation Trust. The service desk analysts are the first point of contact between the Digital and Technology Services and our customers and are responsible for general IT support … triage and progress calls right through to resolution, offering a first-time fix where possible. The successful candidate will have a proven record in customer service. You will be a team player with a good telephone manner, first rate communication skills, and strive to be accountable and take responsibility ...

Service Delivery Manager

Hiring Organisation
Softcat
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 80 K
your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. … Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology ...

Service Desk Team Leader

Hiring Organisation
Alscient
Location
Leeds, England, United Kingdom
Service Desk Team Leader The Role As a Service Desk Team Leader, you will take day-to-day ownership of an ITIL-aligned ITSM service desk. This includes supporting customer accounts, leading a team of service analysts, owning the customer relationship and ensuring … consistently high standard of service delivery. You will join Alscient's Managed Services team, supporting customers across a range of sectors. This is a hands-on leadership role, where you will be actively involved in service reviews and customer conversations while remaining closely engaged in your team ...

Fleet Services Team Manager

Hiring Organisation
MICHELIN Connected Fleet
Location
Greater Leeds Area, United Kingdom
Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT The Fleet Services Team Manager plays a pivotal role in translating MICHELIN Connected Fleet's service strategy into day-to-day results. You will lead, coach and develop a team of Fleet Service Agents who support customers through Deployment … with key stakeholders in the business such as Sales, Technical Validation, Installation Partners (external IP teams as well), Lead Engineers, etc. to ensure successful customer satisfaction. You will be also be fostering a continuous improvement mindset within the team that will allow for continuous growth. It is a hands ...

Community Administration Advisor

Hiring Organisation
Calderdale and Huddersfield NHS Foundation Trust
Location
Halifax, HX3 5AQ, United Kingdom
Salary
£25760.00 to £27476.00
listen, problem solve and have attention to detail skills using a range of electronic information. The role is office based supporting the Specialist Nursing service and District Nursing Team. To provide a 'customer focused service', maintaining a professional manner; including when difficult situations arise Co-ordinate … information systems, (SystmOne, EPR, Datix, Health Roster); to record referrals, assessments and care requirements in a timely and factual way Prioritise clinical appointments for service users Order and receive clinical supplies, including stock taking where necessary Main duties of the job Provide service users with basic clinical advice ...

Customer Service Advisor

Hiring Organisation
Reed Talent Solutions
Location
Wakefield, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£13.45 per hour
data security, and emerging technologies. If you're someone who enjoys helping people, has a natural interest in technology, and thrives in a busy, customer-focused environment, then apply below! Why This Role? Hourly Rate- £ 13.45, PAYE, paid weekly Location: Wakefield WF1 2UF (on site full-time) Start date … partner. Where Shifts Work for You Monday- Friday, 9am-5pm/8am- 4pm Why Your Skills Matter In this role we are looking for: Customer Service & Communication- Ability to speak clearly and professionally with users, showing empathy and patience while resolving issues over the phone. Call Handling & Ticket ...

Solution Architect - Customer and Asset domains

Hiring Organisation
Yorkshire Water
Location
Bradford, West Yorkshire, United Kingdom
Salary
£ 60 K
Solution Architect – Customer and Asset domains Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (up to 70,000)A company car lease/allowance scheme (500 per month … benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but we’re moving ...

Apprentice Business Administration

Hiring Organisation
BRANDON MEDICAL CO LTD
Location
ELMFIELD ROAD, MORLEY, LEEDS, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£17,035 a year
Learn &develop the skills, knowledge, and behaviours required to support the Sales Department while completing an apprenticeship programme. The role assists with quotations, customer enquiries, CRM administration, and sales processes under supervision, gaining experience in customer service, sales admin, and technical product knowledge. Role Role Accountability/… Authority: Follow company policies, procedures, and Standard Operating Procedures (SOPs) Learn and apply quality, health & safety, and customer service standards Support the Sales Support team with day-to-day administrative tasks Assist in managing and maintaining the enquiries inbox Support the preparation of quotations and customer documentation ...

Customer Success Manager

Hiring Organisation
MICHELIN Connected Fleet
Location
Greater Leeds Area, United Kingdom
Role: Customer Success Manager Salary: £45,000 -£50,000 Location: Yorkshire/North Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over … nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful ...

Solution Architect

Hiring Organisation
Yorkshire Water
Location
Bradford, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Company description: Water Utility Company based in Yorkshire region of England. Job description: Solution Architect Customer and Asset domains Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience … benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office ...

Senior Service Designer

Hiring Organisation
Yorkshire Building Society (YBS)
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£70,000
Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels … remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract for 12 months. About the role As Service Designer (Senior) , youll be passionate about making a difference by driving brilliant design practice, bringing stakeholders on the journey with you. You will Deliver ...

Service Experience Colleague

Hiring Organisation
Baker Harding Limited
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Temporary
Salary
£12.71 per hour
Service Experience Colleague - Leeds We are looking for a Service Experience Colleague to join a brilliant team based in Leeds. The contract is temporary with a view to becoming permanent, for the right person. The hours are 37.5 each week. This is a shift-based role based across … recent years and enjoys some of the most prestigious clients. As such, they are looking for likeminded colleagues to work alongside our existing service experience colleagues who monitor and influence the flow of customer parcels throughout the network, liaising with our third-party partners and internal business units ...

Salesforce Technical Architect - Service Cloud & Agentforce

Hiring Organisation
Focus on SAP
Location
West Yorkshire, England, United Kingdom
Position: Salesforce Technical Architect - Service Cloud & Agentforce Employment Type: Contract Start: ASAP (August/September 2026) Duration: 12 Months Location: West Yorkshire, UK – Hybrid ( 1–3 days per week onsite , with the remainder working remotely) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation … largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role – We are seeking an experienced Salesforce Service Cloud & Agentforce Technical Architect to lead the technical architecture for a major enterprise customer service transformation programme . This senior, hands-on role ...

Service Design Lead

Hiring Organisation
17918
Location
Leeds, West Yorkshire, United Kingdom
Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group. Why join us now? We are at a very exciting place in our transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst ...

Admin/Housekeeper - Endoscopy

Hiring Organisation
Bradford Teaching Hospitals NHS Foundation Trust
Location
Bradford, BD9 6RJ, United Kingdom
Salary
£25272.00
reliable individual to join our brand-new Endoscopy Unit in a hybrid Housekeeper/Reception role. Following the recent expansion of our Endoscopy service from 6 to 8 procedure rooms, we are looking for a team member to support the increased activity and help ensure the unit runs efficiently … both the operational flow and patient experience within a modern, expanding clinical environment. We are looking for someone who: Has excellent communication and customer service skills Is organised, dependable, and able to prioritise tasks Has basic IT skills and attention to detail Can work both independently ...

Technical Sales Support Engineer

Hiring Organisation
Delve Recruitment
Location
Bradford, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
+ excellent benefits Technical Sales & Support Engineer German Speaking Are you a German-speaking engineer with a passion for customer interaction and technical problem-solving? Do you enjoy combining your engineering knowledge with commercial support in a customer-facing role? We're recruiting on behalf of a leading … solution delivery while building strong long-term relationships. Key responsibilities include: Providing technical sales and engineering support to new and existing customers. Understanding customer requirements and recommending suitable engineering solutions. Responding to technical enquiries via telephone and email. Creating and interpreting engineering drawings using SolidWorks or similar CAD software. ...

2nd Line Support Technician

Hiring Organisation
Brook Street UK
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£30,000
ManpowerGroup is partnering with a well-established and growing Managed Service Provider (MSP) based in Morley, Leeds, to recruit an experienced Senior IT Support Technician. If you're passionate about technology, enjoy solving a wide variety of IT challenges, and thrive in a fast-paced MSPenvironment, this could … wide range of business clients, helping to troubleshoot, resolve, and escalate IT issues where required. You'll be responsible for delivering excellent customer service while supporting technologies including Microsoft 365, Windows Server, networking infrastructure, cloud solutions, and end-user systems. Key Responsibilities Providing 2nd line technical support across ...

Care Coordinator and Senior Administrator

Hiring Organisation
South and East Leeds GP Group
Location
Leeds, LS14 1HX, United Kingdom
Salary
£28392.00 to £31157.00
generous with peer support and shared learning. Please note this role may expand to a wider geographical area in year 2 as the new service is rolled out across the City. Job description Job responsibilities Key duties and responsibilities Care coordination patient tracking and pathway Maintain the Tier … post. Correspondence drafting and processing letters to patients, GPs, hospital colleagues and partner agencies; preparing standard letter templates. Preparation and formatting of clinical, education, service-development and quality-improvement documents. Meeting support beyond MDT arranging team meetings, workshop days, service planning and workforce meetings; taking and circulating minutes. ...

Fleet Services Agent

Hiring Organisation
MICHELIN Connected Fleet
Location
Greater Leeds Area, United Kingdom
growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT The role of a Fleet Service Agent within MICHELIN Connected Fleet is key to our long-term customer satisfaction and ongoing quality initiatives. You will be working directly with fleets … their vehicle related needs, such as deployment, OEM activations, defit/refit, RHI and Deactivations. The ultimate aim is to give the customer a great experience, measured through NPS, delivering on our promises and ensuring a right first-time attitude is applied to every interaction. It is a challenging ...