1 to 25 of 28 Customer Service Jobs in West Yorkshire

Customer Service Representative - Client Onboarding We're looking for a tech-savvy Customer Service Representative and Client Onboarding specialist to support customers using our digital products and work closely with Product, Engineering, and Client Services teams. Full training will be provided, so you don't need … prior experience with our products to succeed. This is a varied, hands-on role that spans customer support, client onboarding, product testing, and documentation. You'll play a key role in ensuring customer issues are clearly understood, accurately documented, and resolved efficiently, while also feeding insights back into ...

Service Request Analyst Morley, Leeds (4 days onsite, 1 day remote) £160 per day (Inside IR35) Immediate Start 6-Month Rolling Contract (Long-Term Opportunity) The Opportunity We are currently recruiting for a Service Request Analyst to join a well-established IT function based in Morley, Leeds. This … been in place for over four years, demonstrating genuine stability and ongoing business need. Youll be joining a supportive, fast-paced environment where excellent customer service and teamwork are at the heart of everything. The Role Reporting to the IT Service Request Manager , you will be responsible ...

Account Management teams to ensure smooth and efficient sales operations. Role: You will provide day-to-day operational support to the Sales team, handling customer enquiries, preparing quotes and proposals, maintaining CRM data, and supporting sales reporting and forecasting. The role also includes assisting with marketing activities, customer … event coordination. You will liaise with internal teams including finance, operations, and technical colleagues to ensure accurate order processing and a high standard of customer service throughout the sales lifecycle. Skills: Experience in a sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Dynamics ...

provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly … Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs ...

Telesales & Customer Service Advisor Location: Leeds Hours: 37.5 hours per week Working Pattern: Monday Friday 9:00am 5:00pm (rotational Saturdays) Salary: Competitive + Discretionary £2,000 Annual Bonus (based on KPI performance) Job Type: Permanent, Full Time About the Role We are recruiting confident, personable and customer-focused Telesales & Customer Service Advisors to join a busy and growing dr click apply for full job details ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Delivery Technician (1st/2nd Line) Bradford City Centre + 2 days home working £28,000 - £32,000 Your new role Supporting the firm's IT users and line-of-business applications as part of an integrated, hybrid, internal and outsourced IT Service Delivery Team ensuring support …/service requests are properly and effectively handled in a timely fashion and provide support and expertise to projects. Responsibilities IT problem solving as part of an integrated, hybrid internal/outsourced IT team following ITIL principles where applicable at 1st/2nd line level. Acting ...

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

have developed a like minded highly driven team and we have secured contracts with some of the UKs largest fleet operators tired of shoddy customer service and unpredictable support from other providers. As an engineering company we brought Stream to life to provide a solution that … Stream department with energy, clarity, and purpose, setting a strong vision for growth and excellence. Develop and implement the strategic plan for Streams product, service, and operational performance. Foster a high-performing culture that prioritises innovation, customer focus, collaboration, and accountability. Commercial & Operational Management Own departmental ...

practical experience supported by relevant industry certifications. Desirable qualifications: AWS Certified Cloud Practitioner Microsoft Fundamentals Experience: Experience in an operational support, field engineering, or service desk environment. Demonstrable experience working within an L1 support model. Experience supporting business-critical or 24/7 operational systems. Languages: Proficient in English … administration and scripting exposure (e.g. PowerShell). Basic SQL and or Postgres administration. Knowledge of installation and maintenance of roadside and field-based systems. Service & Professional Skills Strong analytical and structured problem-solving skills. Excellent customer service and stakeholder communication abilities. Ability to work under pressure while ...

summary A new and exciting opportunity has arisen to join the MY Digital Service Desk team as a Digital Service Desk Analyst at The Mid Yorkshire Teaching NHS Trust. The Digital Service Desk team, in conjunction with other teams within Digital Services, delivers Trust-wide first line … support to staff via telephone, remotely and in person, providing users with excellent service and support to deliver their roles safely and effectively. We are looking for a friendly, motivated and enthusiastic individual who is passionate to deliver high-quality, customer-focused first-line IT support and contribute ...

workload of the engineers is appropriately managed and put your practical skills to use in the field, delivering world-class service levels to their valued clients ensuring that the work is completed to a high standard and ensuring complete customer satisfaction. You Duties will include … Engineer audits Health & Safety oversight including risk assessments and safety inspections Technical surveys Installing & maintaining fire & security systems in line with current standards and customer requirements, especially when a high knowledge level is needed for a tricky fault or commissioning a complex system. Responding to service calls ...

Business Unit: Customer Service and Operations, Fraud Analytics Salary range: £39,200 - £49,000 per annum Location: UK Hybrid with occasional travel to local hub Contract type : Permanent full time Our Team Our team sits at the heart of protecting our customers and the bank, combining sharp analytical … just react, we shape the future of fraud prevention. If you want to work somewhere that values expertise, encourages bold ideas, and genuinely influences customer safety every day, this is the place. What you'll be doing Optimising and monitoring Non-Plastic fraud detection systems and models. Configuring systems ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

areas Up to £40,000 Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively This is a rare opportunity to join a growth stage technology company, working with a close-knit team to uncover new opportunities … have excellent verbal communication, listening and interpersonal skills. You can easily take initiative and you’re proactive in your approach You have great customer service skills You’re flexible and open minded You can work in a fast-paced environment and understand how important teamwork ...

lasting professional relationships Ability to handle difficult conversations Excellent analytical and problem solving skills, attention to detail; well organised Proactive and independent thinker Excellent customer service skills Strong presentation skills with the ability to convey key messages to diverse and wide audiences Exceptional Stakeholder Engagement skills Experience working ...

petrol and electrical repairs To carry out deliveries and collections to our customers in a professional manner driving the 3.5T Vehicle Demonstrate exceptional customer service skills in all aspects of the working day An Equipment Delivery Driver must carry out daily and weekly vehicle checks ensuring any defects … Company Benefits include: Salary: £12.64 per hour 25 Days plus statutory holidays (33 days in total) An extra 2 days holiday after 5 years service Weekly pay FREE tool hire for all employees - Excluding consumables and delivery Group Life Cover is provided at three times your annual salary ...

learn the business Managing a mix of short and long sales cycles Handling deals ranging from £20k to multi-million-pound contracts Delivering outstanding customer service throughout the sales process Who We're Looking For Someone confident picking up the phone and learning a new industry Ideally … similar What We Offer Comprehensive training and ongoing guidance Bonus scheme 33 days holiday (including bank holidays) Christmas shutdown Employee assistance programme Death in service Regular social events A supportive and friendly environment where you can truly grow Thank you for applying for this role. If you have ...

Line Support Engineer to join our expanding support team at Wakefield. You’ll play a pivotal role as the first point of contact for customer issues across hosted telephony products (Zoom, Horizon, Webex, etc.) and broadband services. This is a growth role: we welcome those eager to learn, progress … first line IT or telecoms support—ideally including exposure to Avaya, Mitel, 8x8, or similar systems Demonstrates a passion for technology and delivering excellent customer service Strong problem-solving skills, curiosity, and willingness to learn Comfortable working onsite in the Wakefield area (potential flexibility for exceptional candidates) Ambitious ...

issue them to staff, ensuring any issues are resolved and bitlockers are accessed. Skillset requirements: Building Laptops Imaging Laptops Distributing Laptops Troubleshooting skills Excellent customer service skills Ability to communicate effectively with staff and customers (both written and verbally) Excellent organisational skills Beneficial: Public Sector/Government experience ...

issue them to staff, ensuring any issues are resolved and bitlockers are accessed. Skillset requirements: Building Laptops Imaging Laptops Distributing Laptops Troubleshooting skills Excellent customer service skills Ability to communicate effectively with staff and customers (both written and verbally) Excellent organisational skills Beneficial: Public Sector/Government experience ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Yorkshire region base with regular regional travel, 1-2 days in the office … Support Engineer (ICA) to join the Asset Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...