26 to 46 of 46 Service Delivery Jobs in Wiltshire

in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we’d love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 3-4 days (5 days on site during probation, 3-4 days onsite flex thereafter … Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud … direction. Cultural fit is incredibly important to us as when we’re aligned everything in the world feels just that little bit better, so we’re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention to detail and are supportive More ❯

EUS Lead Group, you'll play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined SLAs Complete user requests in … a timely manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/11 and Intune Solid understanding of desktop and laptop More ❯

job matters Have you ever wanted to play a key role in shaping innovative, enterprise network solutions for the defence sector? As our lead consultant specialist in our Defence Service Provider Networks practice, you’ll work with defence customers, internal teams, and third-party technology providers to design and deliver complex, fit-for-purpose solutions. Reporting to the Practice … and diverse experience to tackle unique and sensitive challenges to deliver impactful solutions and success. What you’ll be doing Act as the solution designer for a domain or service platform and provide solution overview and familiarisation to operational support teams. Create statement of works for appropriate internal/external design and delivery team’s engagement. Translate customer … visions and business needs into actionable solution design requirements, including cost assessments (CAPEX/OPEX), dependencies, risks, and mitigation strategies to support business opportunities and service delivery. Offer subject matter expertise to stakeholders, shaping service changes, qualifying resource requirements, and addressing complex customer requests such as RFIs, CCNs, or solution proposals throughout the design lifecycle. Develop enterprise and More ❯

Fareham offices Closing date for applications: Friday 27th June The opportunity: This is an opportunity to join the UK IT and Operations team, reporting to the Head of IT Service Delivery, where you will collaborate with the management team, bursting with ideas on how to move our UK business forward. You will be asked to drive change and … improve on a set of already well-established IT Controls and an IT Risk Management Framework to allow senior IT management, business functions and 3rd party service providers to demonstrate they are managing and safeguarding company assets, data, and operations. Your ideas will be heard. You will collaborate and influence IT management, the IT Governance and Controls Manager and … You will also manage multiple demands for IT risk-based information within Zurich, ensuring all reporting commitments are met. You will work alongside local and regional Group IT functions, Service Providers (through internal and external suppliers), and business functions to ensure that Zurich is proactive in the management of IT Operational Risk and Controls. The role is varied, interesting More ❯

role that’s out of the ordinary. In this role you will have the opportunity to be part of a fast-paced moving programme with respect to the Skynet service delivery wrap that is being produced by Babcock. Day-to-day, you’ll provide third line support to the network, undertaking fault investigations and performing upgrades and enhancements. … working arrangements with 3 days in the office and 2 days working from home dependent on business needs. Essential Experience of the Network Engineer Experience in the design and delivery of Internet Protocol communication networks, ideally with Cisco accreditation. Knowledge of Voice over Internet Protocol network architectures. Knowledge of Satellite communications technology would be an advantage. Experience working in More ❯

Social network you want to login/join with: Salesforce Field Service Specialist, swindon, wiltshire col-narrow-left Client: Shape IT Recruitment Location: swindon, wiltshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Following a strategic acquisition, my client is leading the … rollout of Salesforce Field Service across multiple newly acquired businesses within their group. They're looking for a Salesforce Field Service Specialist to lead this effort — from hands-on implementation to continuous optimisation of the platform. Key Responsibilities Deliver end-to-end implementations of Salesforce Field Service (FSL) across multiple business units. Configure and optimise scheduling policies … work rules, service objectives, resource management, and shift patterns. Support Dispatcher Console configuration and the management of the Service Appointment lifecycle. Deploy and customise the Field Service mobile app, including offline capabilities and technician support. Manage inventory tracking, return processes, and mobile workforce logistics. Act as the subject matter expert for SFS within the organisation, providing architectural More ❯

our team. This role can be fully remote based in the UK. About the Role: As a Cloud Systems Administrator at CirrusHQ you will primarily be responsible for the delivery of a wide variety of Professional Services projects and working within our managed services team to resolve incidents and action customer service requests. No two days are the … the world; virtualising a university museum collection or collecting data from the stratosphere to measure global climate change. You will act as an internal escalation point for the managed service team to resolve complex issues including priority 1 outages and non-standard tickets. Using your skills, you’ll bring best practice experience to align our managed services customers' infrastructure … the project team to deliver the project to a high standard, to the project scope within the project time and budget constraints Support solutions architects in hands on project delivery Applying and challenging best practices to ensure a secure, optimised and efficient AWS infrastructure across our customer base Act as a point of escalation for technical outages/issues More ❯

to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint! Job Overview To support the operational delivery of the Southern Water Protective Security Strategy. Known internally as the Security Project Engineer, this role is primarily accountable for supporting the development, delivery of physical security as … part of Capital delivery and major projects across Southern Water. Developing relationships with IT/OT and 3rd party supply chain/Tier 1 Contractors.Travel across the whole estate will be required to support business needs. The role is the link between the overarching security legislation, regulators guidance and the business. On a day to day basis you will … be: Providing physical security advice and guidance to the business in relation to complaint security measures with the focus on major and capital delivery projects Support Regional Security Advisors assuring any security upgrades/project are compliant with the relevant Southern Water physical security policies and standards Work with the AMC Manager to continually improve the AMC ESS system More ❯

is the ideal role for someone who thrives on autonomy, loves solving operational bottlenecks with systems and logic, and is fluent with the kinds of tools modern fintechs and service firms use to move quickly and scale effectively. RESPONSIBILITIES Operational Infrastructure Design, document, and roll out core processes across client onboarding, compliance, finance, HR, and client service Build … of automation best practices, helping internal teams understand and fully leverage our infrastructure Collaborate with internal technical stakeholders on larger integrations (e.g. RPA, APIs, intelligent document workflows) Cross-Functional Delivery Serve as a day-to-day execution partner to finance, compliance, and client service leads Support the rollout of new jurisdictions, systems, or service offerings with strong … operational planning and oversight Help develop and enforce internal service standards (e.g. SLAs, process ownership, escalation paths) Team Enablement Spearhead internal adoption of workflow tools, knowledge bases, and basic automation by training and supporting the wider team Help lead an internal education program around automation, AI tools, and smarter service delivery practices Support the onboarding and development More ❯

support spectrum. This role is determined as Outside IR35 and requires onsite work 1-2 times a week in Wiltshire. Key Requirements Work closely with Head of IT Operations, Service Delivery Manager and Infrastructure team to ensure success. Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth … handover. Skills across the 1st-3rd line support spectrum to ensure efficient delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft 365 and GSuite sources, varying levels of IT support available to the originating accounts. Information and document store migrations, including Microsoft tenant-to-tenant, GSuite to Microsoft More ❯

support spectrum. This role is determined as Outside IR35 and requires onsite work 1-2 times a week in Wiltshire. Key Requirements Work closely with Head of IT Operations, Service Delivery Manager and Infrastructure team to ensure success. Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth … handover. Skills across the 1st-3rd line support spectrum to ensure efficient delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft 365 and GSuite sources, varying levels of IT support available to the originating accounts. Information and document store migrations, including Microsoft tenant-to-tenant, GSuite to Microsoft More ❯

cold calling and door-to-door canvassing. The role : Identify and pursue new business opportunities within the assigned territory Attend pre-arranged appointments and self-generated meetings to present service offerings Build and maintain strong relationships with clients, ensuring a high level of service delivery Negotiate pricing and service agreements with decision-makers Manage your own … proposals for customers Maintain up-to-date records and utilise Microsoft Excel to track activity and performance The candidate: Have recent experience in B2B field sales, preferably within a service-led environment Demonstrate excellent communication, negotiation, and interpersonal skills Be self-motivated, well-organised, and capable of managing own workload and diary Be confident in face-to-face interactions More ❯

Manager to join our growing Market Success business unit here within Edenred PayTech. The Payment Engagement Manager is part of the PayTech Market Success organization and serves transversally the delivery across 3 business lines (BLs). This is a key position to bridge PayTech's Product expertise and platform with client engagement for project and service delivery. The … requirements documentation, business analysis, and liaising with the PayTech Product and Engineering teams.It involves proposing solutions to meet client requirements, identifying gaps in PayTech offering and/or project delivery scope, and advising on re-using existing services where possible - all whilst aligning with PayTech Tech and Product roadmap. What you will be doing: Support the implementation of PayTech … for PayTechProduct consumption. Document the business case and business value the opportunity brings. Produce functional specifications in sufficient detail for implementation and testing as part of Go to Market delivery Documenting processes, product solution overviews, case studies, and brochures to support project and service deliveryas and when required Ensure requirements are delivered to technical teams by solving product More ❯

Job Description We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in our clients products and solutions. You will monitor … retention goals, milestones and a plan to exceed expectations and satisfaction. Conduct agreed review calls (e.g. weekly, monthly, quarterly, annually) to ensure customers optimise the products/services, ensuring service issue resolution and that customer goals are met. Develop a risk plan for each customer, proactively identifying and evaluating risk against service delivery and taking action to … data and metrics to ensure any issues arising from adoption, trends, features, tickets etc are all positively and efficiently dealt with. Attending support calls to discuss issues with the service desk team and client pointing out metrics, trends and solutions. Review customer complaints and concerns and seek ways to improve the customer experience. In addition you should be obtaining More ❯

requirements documentation, business analysis, and liaising with the PayTech Product and Engineering teams.It involves proposing solutions to meet client requirements, identifying gaps in PayTech offering and/or project delivery scope, and advising on re-using existing services where possible - all whilst aligning with PayTech Tech and Product roadmap. What you will be doing: Support the implementation of PayTech … for PayTechProduct consumption. Document the business case and business value the opportunity brings. Produce functional specifications in sufficient detail for implementation and testing as part of Go to Market delivery Documenting processes, product solution overviews, case studies, and brochures to support project and service deliveryas and when required Ensure requirements are delivered to technical teams by solving product … making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays, with an additional 5 days at 5 years' service, and 1 day a year up to 35 days in total Hybrid working environment Income protection Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members More ❯

operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global … Due to the Secure Nature of the work, we can only accept UK Nationals. Your future duties and responsibilities: - Build new Deployed units to agreed infrastructure specification. - Carry out service delivery and maintenance tasks using standard procedures and tools - Engage third party support vendors to assist with hardware faults or queries. - Resolve problems raised by the end users More ❯

accounting solutions. You’ll collaborate with sales, product, and support teams to guide clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure More ❯

Network Engineer to join their internal IT team based in Swindon. This is a hands-on role supporting a wide-reaching enterprise network infrastructure. You’ll collaborate closely with service delivery teams, third-party providers, and internal technical stakeholders to ensure robust and secure network performance across a diverse operational landscape. Responsibilities: Support, maintain, and improve the organisation … network support and contribute to the incident management process. Assist with delivering network security improvements and onboarding new services into support. Identify and propose innovative networking solutions to improve service delivery. Skills & Experience: Proven background in network support within medium to large environments. Strong understanding of LAN, WAN, Wi-Fi, and firewall technologies. Comfortable with both hardware installation and … Engineer d/w/m Swindon, England, United Kingdom 2 weeks ago Swindon, England, United Kingdom 1 month ago Swindon, England, United Kingdom 2 weeks ago Fire & Security Service Engineer Swindon, England, United Kingdom 2 weeks ago (Senior) Software Engineer C# & .NET d/f/m Swindon, England, United Kingdom 2 weeks ago Swindon, England, United Kingdom More ❯

deliver high-quality services. Managing the collection of over £300 million in income and ensuring £40 million in Housing Benefits are accurately paid and recovered through subsidy. Overseeing strategic service delivery and budget management across the function. Working directly with elected members, MPs, community groups, and senior stakeholders to deliver on our anti-poverty and financial inclusion goals. More ❯

with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence. More ❯

a Security Tech Director, taking full ownership of the Pen Testing practice and supporting the scaling of security services. What can you expect? Full autonomy and ownership of your Service Delivery Stream Remote work with bi-yearly meet-ups Flexible hours Training to prevent burnout Share schemes Personal development budgets Requirements: Experience across multiple industries Leadership experience More ❯