226 to 250 of 575 Remote/Hybrid Customer Experience Jobs

dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking … experienced service professionals with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role The Business Process Consultant role works with our customers ...

shape how the team does the same. Key Responsibilities Own product strategy and roadmap for a key area of the platform, shaping the customer experience across web and mobile. Partner with engineering to manage priorities, technical trade-offs, and delivery timelines. Use customer research, stakeholder feedback … data insights to identify opportunities and prioritise initiatives. Lead cross-functional teams to deliver roadmap objectives and measure success against key business and customer outcomes. Requirements 47 years product management experience in fintech, payments, or financial services. Experience owning product strategy and roadmaps for complex products. Strong ...

managing the delivery of enhancements and projects across a WordPress CMS environment , operating on the BigCommerce platform , with a particular focus on integrations, customer experience improvements and online trading capability. Working closely with internal teams and external suppliers, you will ensure projects are delivered efficiently whilst balancing business … objectives, user experience and technical requirements. Key Responsibilities Lead end-to-end delivery of e-commerce projects and platform enhancements Manage initiatives across WordPress CMS , BigCommerce and associated integrations Coordinate delivery involving internal teams, stakeholders and third-party vendors Oversee project plans, budgets, risks and dependencies Ensure successful implementation ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Customer Service Advisor Location: City of London Salary: 16 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems? We're recruiting … behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling inbound customer ...

Customer Service Advisor Location: City of London Salary: £16 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems? We're recruiting … behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling inbound customer ...

/BPaaS Sales Lead based in the UK&I region. This remote position will include client visits. The role is for our Agentic AI Customer Service business and involves partnering with senior executives to deliver AI‐driven BPO and BPaaS solutions. Key Responsibilities Market‐maker who proactively initiates … thought leader, participating in industry forums, panels, and client advisory boards to elevate the brand. Required Qualifications Ideally 15+ years of experience in BPO/Business Process Services sales focused on transformative outsourcing and contact centre models. Demonstrated success with large, complex global BPO deals, ideally exceeding ...

will be responsible for leading the Mobile Support team in delivering Incident and Service Request support across Opus’s EE(BT), O2, and Vodafone customer estates. Operating as a player-manager, the role combines hands-on ticket resolution with day-to-day leadership of the team, managing a caseload … approximately 500 tickets per month within SLA. The role works closely with the Project Provisioning and Customer Experience teams to ensure a seamless customer journey and drives continual process improvement to help build a high-performing, scalable Mobile Support function. Additionally, you will be responsible ...

Senior Consultants to join the team. We are looking for high performing consulting professionals who can combine strong Telco, Media and Technology consulting experience with the entrepreneurial spirit and deep industry expertise needed to provide outstanding work to our clients. We work across global telco providers, publishers, broadcasters, music … tools, analytics and automation where appropriate Supporting organisations to monetise digital products, content and platforms, using data and insight to inform growth decisions Improving customer, partner and user experience across end‐to‐end journeys through digital and data‐enabled change Designing future operati ng models, considering ...

Chief Customer Experience Officer Leeds | Hybrid | Permanent Build the future of Professional Services in a fast-growing AI technology business Are you an experienced Professional Services leader who has successfully built and scaled high-performing delivery teams within a software, SaaS, ERP or technology environment? This … technology solutions are implemented, delivered and scaled. You’ll own the full implementation lifecycle, from commercial handover through to successful deployment and transition into Customer Success, ensuring customers receive exceptional outcomes while driving operational and commercial performance. This is a strategic leadership role for someone who thrives on building ...

their identity while unlocking financial opportunities. This role is important in driving continuous improvement across our digital journeysusing data, experimentation and personalisation to enhance customer experience and deliver measurable commercial growth. This is a hybrid role based in our London office. Work that matters What … organisational goals Collaborate with Product, Analytics, UX and Engineering to deliver impactful experiments Qualifications What you'll need to bring to the role & Experian Experience in CRO, optimisation or eCommerce roles Experience running A/B testing and experimentation programmes Experience using tools such as GA, Adobe ...

receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent – Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised … caa.co.uk The Role The Chief Digital and Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct ...

outbound Field Account Executives. The business provides a sophisticated commerce platform that helps hospitality operators simplify their day-to-day operations, improve the customer experience and scale successfully. This is a genuinely field-based leadership role, suited to a hands-on manager who enjoys coaching salespeople in front … demonstrations through to negotiation and close. Responsibilities will include driving new-business performance, improving conversion rates, maintaining accurate forecasts and helping to expand the customer base across London. The role will also involve recruiting and developing new team members, analysing performance through Salesforce and partnering with product, customer ...

Services Administrator 📍 Halifax, West Yorkshire | 💻 Hybrid Working (2–3 days on-site) | 💷 £25,000 DOE Are you a highly organised Client Services Administrator or Customer Support Administrator who enjoys working in a fast-paced, people-focused environment? Do you thrive on keeping things running smoothly while delivering an excellent … customer experience? We’re partnering with a forward-thinking IT services company to recruit a Client Services Administrator to support their growing operations team. This is a varied, hands-on role combining customer support, service coordination, and IT administration — ideal for someone who enjoys working across teams ...

Closes 19/08/2026 This role is eligible for inclusion in the Company’s hybrid working from home policy. Preferred Skills and Experience Experience working on customer-facing digital products. Proven track record of product launches and continuous improvement that will achieve business goals. Background … delivering mobile application products and services. Strong grasp of product lifecycles, continuous customer discovery and user research. Specific knowledge of onboarding and verification within account management. Strategic thinking with the ability to translate business goals into achievable product plans. Understanding of customer account management and the gambling industry. ...

experienced backend engineer who enjoys solving complex technical problems and working collaboratively across teams. You’ll ideally have: 5+ years' experience building production backend systems Strong commercial experience with PHP and Laravel Experience building scalable backend services and REST APIs Strong SQL skills and experience working … with relational databases Familiarity with AWS or similar cloud environments Experience with CI/CD pipelines and automated testing Strong understanding of software architecture, scalability and system design Excellent communication skills and the ability to explain technical concepts to non‐technical stakeholders A proactive mindset with the ability ...

experienced backend engineer who enjoys solving complex technical problems and working collaboratively across teams. You’ll ideally have: 5+ years' experience building production backend systems Strong commercial experience with PHP and Laravel Experience building scalable backend services and REST APIs Strong SQL skills and experience working … with relational databases Familiarity with AWS or similar cloud environments Experience with CI/CD pipelines and automated testing Strong understanding of software architecture, scalability and system design Excellent communication skills and the ability to explain technical concepts to non-technical stakeholders A proactive mindset with the ability ...

excel About the role and team Zepz's Identity engineering teams sit at the front door of the product: the first thing every customer touches, and the first line of defence for a high growth, cross‐border remittance business. We're looking for a Senior Mobile Engineer to help … coverage, CI/CD, and release practice, while shipping features customers depend on to move money safely. What you bring to the table Professional experience building production mobile applications, with deep, hands‐on expertise in React Native. Strong command of modern JavaScript/TypeScript, component architecture, and state management ...

Overview Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin enables businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Fin resolves complex customer … land - the difference between a feature walkthrough and a story that closes deals. Nice-to-haves Background in customer support, contact center, or CX tooling. Experience building internal platforms or developer tooling at scale. Experience designing or maintaining multi-tenant demo or sandbox environments, including synthetic ...

Generation Great marketing doesn't stop when someone fills in a form. The real magic happens afterwards. It's building the journeys, automations and customer experiences that turn enquiries into conversations and conversations into customers. That's exactly what we're looking for. We're The Travel Franchise … generate thousands of enquiries every month, and we're looking for someone who enjoys building smart marketing automations, high-converting funnels and seamless customer journeys to help us convert even more of that demand into new franchise owners. Note: Non-negotiables - Solid strategy, ideation and GTM skills. Impeccable spoken ...

Generation Great marketing doesn't stop when someone fills in a form. The real magic happens afterwards. It's building the journeys, automations and customer experiences that turn enquiries into conversations and conversations into customers. That's exactly what we're looking for. We're The Travel Franchise … generate thousands of enquiries every month, and we're looking for someone who enjoys building smart marketing automations, high-converting funnels and seamless customer journeys to help us convert even more of that demand into new franchise owners. Note: Non-negotiables - Solid strategy, ideation and GTM skills. Impeccable spoken ...

Generation Great marketing doesn't stop when someone fills in a form. The real magic happens afterwards. It's building the journeys, automations and customer experiences that turn enquiries into conversations and conversations into customers. That's exactly what we're looking for. We're The Travel Franchise … generate thousands of enquiries every month, and we're looking for someone who enjoys building smart marketing automations, high-converting funnels and seamless customer journeys to help us convert even more of that demand into new franchise owners. Note: Non-negotiables - Solid strategy, ideation and GTM skills. Impeccable spoken ...

Helpdesk Management, CAFM Systems Governance and Optimisation, overseeing relevant building management processes. You will lead the FM Helpdesk/CAFM functions, ensuring consistent, customer-focused services and effective governance across the organisation. The role is accountable for defining standards, operational frameworks and performance measures that support stakeholder requirements, business … reporting requirements. - Establish and report on KPI frameworks, analysing operational performance, stakeholder feedback and service trends. Produce management information and strategic recommendations to improve customer experience and support business planning. - Manage the budgets and financial governance of the FM Helpdesk and CAFM functions, including forecasting, expenditure management ...

Role The primary responsibility of this role is to build software tools and platform capabilities around MintNeuro chips that streamline internal workflows and improve customer experience. The role will work closely with the product, application, and engineering teams to build an ecosystem around MintNeuro chips and to translate hardware … MintNeuro’s in-house hardware and evaluation platforms. This includes: Software for customers to use with MintNeuro evaluation kits, supporting product demonstrations and customer evaluation of MintNeuro chips. SDKs, APIs, and supporting tools to enable customer integration of MintNeuro chips into their own systems. Control, configuration, debug ...

business while proactively generating your own sales opportunities. Working remotely, you'll engage with customers via phone, email and video, delivering product demonstrations, understanding customer needs and recommending the right solutions. You'll work closely with Field Sales, Marketing, Customer Success and Product teams to deliver an exceptional … customer experience from first contact through to onboarding. What You'll Be Doing Managing inbound sales enquiries through to successful close. Generating new business through outbound prospecting and follow-up activity. Delivering engaging online product demonstrations. Building strong relationships with prospective customers. Managing your sales pipeline and forecasting ...