226 to 250 of 295 Remote/Hybrid Customer Experience Jobs

Director Location: Crawley (Hybrid Working Available) Salary: Circa £100,000 + Executive Benefits Lead a major technology transformation. Shape the future of a growing, customer-centric organisation. We’re working with one of the South East’s most established services businesses, operating a highly recognisable portfolio of regional brands … beyond a single system. You’ll define and deliver the IT strategy, balance innovation with operational excellence, and ensure technology truly supports commercial objectives, customer experience, and colleague productivity. This is a hands-on leadership role, ideal for someone who enjoys being close to delivery, leading from ...

FinTech | Do you want to work with a business that partners with 400+ companies across 75+ countries, using AI to drive revenue and improve customer experience A business founded in 2016 that’s scaling globally, working with leaders across Travel, Ticketing, Hospitality and OTAs, and genuinely investing ...

Monitor project performance, budgets, risks, and variations. · Lead client communication and attend project meetings. · Manage snagging, post-project actions, and manufacturer liaison. · Ensure excellent customer experience and maintain a professional presence on site. What We’re Looking For Experience & Skills · 2+ years of project management or project ...

future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion … will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers ...

maintains audit-ready commercial documentation. This role encompasses the full journey from quoting through to invoicing & logistics. My client aims to deliver a quality customer experience and this role is crucial to their combined success. My client is looking for a Proven background in a Procurement or Commercial … Administration role within an MSP or IT services environment with hands-on experience with Autotask, Client liaison and experience managing billing cycles, contracts, and vendor relationships. This role for the first 3 months is office based before moving to hybrid working of 3 days in the office ...

performance platforms that power sportsbooks, lotteries, casinos, virtual games, and financial trading. Our Vision is to shape the future of gaming and to transform experience from gaming operations into intelligent solutions that meet customer needs in the digital era and create value for all stakeholders in sustainable ways. … high-performing Project Management team. We are seeking a highly motivated individual with a proven ability to manage complex projects and successfully deliver live customer products and strategic roadmaps. In this role, you will collaborate closely with clients and internal stakeholders to ensure the delivery of an exceptional customer ...

business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you're looking to progress your DevOps career within ...

Finance Business partner with a strong background in IT/Technology? Do you have experience working in the Insurance Industry? We are on the lookout for a Technology Finance Business Partner to come in and play a key role in shaping how technology investment drives business performance, customer experience, and long-term growth. This is a high-impact role where you'll partner directly with the CIO and Technology Leadership Team, providing insightful financial analysis, constructive challenge, and clear reporting to support strategic decision-making. You'll own the financial narrative for Technology, delivering high-quality ...

this opportunity will include: Provide data analysis to enable the influencing of Regional Management teams across the delivery organisation to drive an improvement in customer experience across all performance measures Inputting into the design and roll out of performance strategies by effectively using data to ensure the successful … tables, calculated fields, Power Query, Macros and VBA Exceptional communication skills with the ability to build strong and trusting relationships across all organisational levels Experience within an analytical role with management of high volume of information Strong analytical skills that make you comfortable handling large amounts of data ...

looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space. This is an opportunity to work on complex, large-scale services spanning both fixed and mobile connectivity. Key Responsibilities Lead … complex technical and business requirements into intuitive, user-centred service experiences Collaborate closely with cross-functional teams including product, engineering, and network specialists Map customer journeys, identify pain points, and drive continuous service improvement Facilitate workshops and stakeholder sessions to align on service vision and outcomes Ensure service design ...

looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space. This is an opportunity to work on complex, large-scale services spanning both fixed and mobile connectivity. Key Responsibilities Lead … complex technical and business requirements into intuitive, user-centred service experiences Collaborate closely with cross-functional teams including product, engineering, and network specialists Map customer journeys, identify pain points, and drive continuous service improvement Facilitate workshops and stakeholder sessions to align on service vision and outcomes Ensure service design ...

maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop corporate relationships with dealers across the UK. This is not one to be missed! About ...

Duration: This is an ongoing position Salary :£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst/2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with … strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer ...

built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute … delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape ...

product. This isn’t about maintaining legacy code or picking up tickets. It’s about building, improving, and scaling a platform that directly impacts customer experience and revenue. The environment is backend-leaning, built around Node.js, TypeScript and MongoDB, with an API-first, event-driven approach. But more ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

high-quality product data across multiple websites. You'll play a key role in ensuring product information is accurate, consistent, and optimised - directly supporting customer experience and commercial performance. Key Responsibilities: Manage new product launches, collating and inputting data from multiple supplier sources Maintain and update the product … structured correctly Identify opportunities to improve data quality, processes, and efficiencies Requirements: Strong attention to detail, with a focus on data accuracy and quality Experience working with large datasets and strong Excel skills Understanding of product data, e-commerce, or merchandising environments Confident communicator, able to work with suppliers ...

talent to shape the future of media together. Make Engineering the Media World your mission! Your Role: Product Owner - Order to Cash & Customer Journeys (all genders) B2C & B2B2C TV Products End-to-End Customer Journey Enablement Product Catalogue Ownership As a Product Owner for Order to Cash … customer journeys work across Webshop, TV-Apps, CRM, BSS/OSS, Billing, and Customer Care. You translate needs from Product Management, Marketing, CX, and Sales into clear business requirements , prioritize the backlog, and ensure successful delivery across the system landscape. You maintain and evolve the product catalogue, drive ...

Solution Consultants, drive sales success, and support the execution of strategic go-to-market plans. The ideal candidate will have over 5 years of experience in technical sales or solutions consulting, with a solid understanding of AI and customer experience domains. The position offers a flexible working ...

Nottingham Work Model: Hybrid - 3 days per week on site Salary: Up to £85,000 Who youll be working with Join a cross-functional Customer Experience tech team delivering a cloud contact centre platform for a financial services organisation. Youll work closely with Engineering, Security, Risk, and Product ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately ...

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

days per week onsite) Salary: Up to £85,000 + package We are seeking a hands-on AWS Connect Engineer to join a Customer Experience Technology team supporting the evolution of a modern cloud contact centre platform within a re click apply for full job details ...

looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space click apply for full job details ...

analysis that directly influences digital, marketing and product decisions in a dynamic environment. The role requires strong SQL and advanced analytics capability, commercial modelling experience, and the confidence to proactively support senior stakeholders with clear, well-reasoned insight. You will lead ad hoc, deep dive player analysis to uncover … commercial opportunities and risks. You will support optimisation of digital journeys and customer experiences across multiple touchpoints. You will build and evaluate commercial models for new products, features and initiatives. You will assess financial impact across the customer portfolio, including upside and unintended consequences. You will support test ...