276 to 300 of 397 Remote Customer Experience Jobs

actionable insights. In this role, you’ll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you’ll ensure our teams have the data they … senior stakeholders, you’ll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

actionable insights. In this role, you’ll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you’ll ensure our teams have the data they … senior stakeholders, you’ll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences … better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses ...

role in delivering modern, scalable solutions across enterprise programmes. What You’ll Do Develop high-quality solutions across Dynamics 365 CE apps (Sales, Customer Service, Field Service, Marketing) and the Power Platform (Power Apps, Power Automate, Power BI). Build and enhance AI-driven capabilities using Copilot, Copilot Studio … possible from a developer’s perspective. Ensure best practices for code quality, performance, security, and lifecycle management across environments. Key Experience & Skills 5+ years technical expertise in Microsoft Dynamics 365 CE (Sales, Service, Marketing, or Field Service), including configuration, customisation, and extensions. Strong hands-on development experience with ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

Join Us as a Customer Success Leader Driving Impact at Scale Are you passionate about helping customers get real value from the solutions they use? Do you thrive on building strong relationships, guiding senior stakeholders, and creating customer experiences that truly make a difference? If so, this role … puts you at the heart of long-term customer growth and success. We're looking for someone who can take ownership of a portfolio of high-value accounts, act as a trusted strategic advisor, and ensure customers are fully empowered, engaged, and set up for continued success. What ...

days in office, 2 days at home) Start Date: Immediate About Us IQPC Digital are an online B2B media business, focused primarily on the Customer Experience , Process Excellence , Cyber Security and Human Resources portfolios click apply for full job details ...

core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product vision … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows are efficient ...

hire a Data Solution Architect at Associate Director level to join our Dublin Data & AI team. We are looking for professionals with extensive experience in designing modern, scalable data platforms and cutting-edge analytics & AI solutions, coupled with strong industry experience and exceptional communication skills, who are dedicated … becoming thought leaders in their field. Location : Dublin, as part of our hybrid working model. Grade : Associate Director Contract type : Permanent Key Qualifications and Experience We ideally need you to have most of the following on your CV: 7+ years' experience in designing and implementing modern data, analytics ...

join our IT Change team.Youllbe at the heart of driving digital transformation,leveragingthe Microsoft stack to delivercutting-edgesolutions that improve operational efficiency and customer experience. WhatYoullBe Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advisingthe business on the capabilities of Microsoft technologies … learning. Providing expert third-line support andmaintaininghigh-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. WhatYoullBring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background ...

heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What You’ll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies … support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What You’ll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background ...

channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve … issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure ...

channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve … issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure ...

consumer travel sector. Renowned for delivering market-leading experiences and prioritising sustainability, they are investing in data and analytics to drive growth and improve customer experience. They are now seeking a Insights Analyst to join their Marketing and Ecommerce function and help turn data into actionable business insight. Role … Ecommerce, acting as the organisation's data champion to ensure reporting and analytics are accurate, consistent, and trusted. Key Responsibilities Analyse the full customer journey from first touchpoint to conversion, identifying channel performance and optimisation opportunities. Use data to evaluate website behaviour and customer interactions to enhance experience ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

marketplace: user trust and safety, fraud prevention, user accounts, ad creation, private seller monetisation, and provide support and tooling for our world-class CX team. Put simply: you'll be building the future of Ireland's largest online marketplaces - making it safer, smarter, more successful and more rewarding for millions. … private seller and buyer. Ensure users are carefully considered in product decisions. Cross-Functional Leadership: Collaborate with Engineering, Design, Marketing, Commercial, and our CX team to deliver impactful, user-centric solutions. Roadmap & Prioritisation: Own the product backlog, maintaining an agile mindset between short-term priorities and long-term strategic bets. ...

Manchester office). Their business is shifting from traditional operations to a digitally driven model, modernising its platforms and introducing innovative solutions to enhance customer experience. This is an exciting time to join as they invest heavily in scalable architecture, event-driven systems, and AI-driven capabilities. The Role … looking for a forward-thinking Full Stack Software Engineer with experience in enterprise-scale environments and a passion for building exceptional digital experiences. This role offers the chance to work on mission-critical backend APIs (70%) and dynamic front-end applications (30%), leveraging modern frameworks and event-driven architecture. ...

scalable delivery. Set clear performance measures and evaluate the ROI of data and innovation activity. Ensure data assets unlock new commercial opportunities and enhance customer experience. Requirements: Proven background in senior data, innovation, and transformation leadership. Strong technical understanding across data strategy and modern data platforms. Ability to challenge … technical stakeholders with analytical and commercial insight. Excellent communication skills and proven experience influencing and collaborating at executive level. Strong commercial awareness, with the ability to translate insights into measurable business outcomes. Experience leading BI, analytics, or data-led programmes. Strategic mindset. Desirable: Experience within mobility, logistics ...

team that resonates with a passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock … external integrations and offer continuous feedback on the soccer feature set, market presentation, and overall usability to ensure a clear, engaging, and high-performing customer experience. Act as a subject-matter leader within the sportsbook function, sharing insights, mentoring peers, and influencing best practices across global trading teams. What ...

company is seeking an experienced Account Manager to support and grow its UK and European client base. If you're passionate about delivering exceptional customer experiences, thrive on building relationships, and have a knack for turning insights into action — this is the role for you. Join a tech-driven … advisor. Identify opportunities for growth and expansion within your accounts. Represent the company at client meetings and industry events. Be the voice of the customer internally — advocating for their needs and helping shape the roadmap. Maintain a high level of accuracy and professionalism in all client interactions and documentation. ...

thrives on innovation and enjoys working across a diverse technology stack. The systems you’ll support underpin both our in-club and online customer experiences, giving you the opportunity to influence how thousands of people interact with Buzz Bingo every day. What You’ll Do Data Pipeline Development: Design … soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We’re Looking For Essential Skills & Experience: Proven experience as a Data Engineer or similar role, with strong knowledge of data warehousing and modelling. Proficiency in C#, Python, Java, or Scala ...

company is seeking an experienced Account Manager to support and grow its UK and European client base. If you're passionate about delivering exceptional customer experiences, thrive on building relationships, and have a knack for turning insights into action — this is the role for you. Join a tech-driven … advisor. Identify opportunities for growth and expansion within your accounts. Represent the company at client meetings and industry events. Be the voice of the customer internally — advocating for their needs and helping shape the roadmap. Maintain a high level of accuracy and professionalism in all client interactions and documentation. ...

core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product vision … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows are efficient ...