276 to 300 of 586 Remote Customer Experience Jobs

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Are you a confident, results-driven sales professional with a passion for building client relationships … and high-impact role, you will take ownership of lead generation, pipeline development, and quality appointment setting. You will work closely with the sales team to ensure a seamless experience for prospective clients and will be key in driving business forward. This is the ideal opportunity for someone with strong telesales or BDM experience who enjoys outbound prospecting … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Minimum 1 year of experience in a Business Development, Telesales, or Lead Generation role. Demonstrated success in outbound calling and appointment setting. Confident communicator, especially over the phone More ❯

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and … eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics. What we are looking for in a candidate... Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend. An analytical and numerate mind is a must to drive sales and More ❯

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and … eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics. What we are looking for in a candidate... Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend. An analytical and numerate mind is a must to drive sales and More ❯

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and … eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics. What we are looking for in a candidate... Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend. An analytical and numerate mind is a must to drive sales and More ❯

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and … eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics. What we are looking for in a candidate... Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend. An analytical and numerate mind is a must to drive sales and More ❯

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and … eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics. What we are looking for in a candidate... Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend. An analytical and numerate mind is a must to drive sales and More ❯

a hands-on Software Support Delivery Manager to lead their Birmingham support team, so if you know how to lead with empathy, keep operations running smoothly, and deliver standout customer experiences, we'd love to tell you more. Client Details Michael Page Technology are proudly representing an award-winning software house, known for building a platform that adapts to … real customer needs instead of the other way around. With more than two decades in the industry, that same mission drives them as they help sales teams unlock their full potential with smarter, more flexible tools. The organisation's global team shares a passion for customer success and a commitment to doing meaningful, impactful work every day. Through … a positive, high-performing team culture. Whilst this isn't a technical role, you should understand how to lead a B2B support function, manage escalations, and deliver a great customer experience at scale. You'll oversee daily operations, including the balancing of workloads, meeting SLAs, and maintaining strong response times for customers. In addition, you will handle customer More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with … strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective … and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with … strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective … and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with … strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective … and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with … strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective … and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with … strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective … and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular More ❯

passionate and visually driven Content Designer to join their innovative Marketing Team. As an integral part of a fast-paced, cross-functional sprint team, you'll shape how customers experience and engage with cutting-edge products, driving adoption and empowering user success. This is your opportunity to transform complex technical information into captivating visual narratives that resonate with a … diverse audience. As a Content Designer, you will be the creative force behind a wide range of customer-facing content. You’ll blend your design prowess with exceptional writing skills to create visually stunning and user-friendly assets. Collaborating closely with product managers, UX designers, engineers, and marketers, you’ll contribute to iterative product development and impactful marketing campaigns. … Familiarity with design systems, component libraries, and brand governance. Experience designing for SaaS customer marketing use cases: onboarding, adoption, and advocacy. A background in customer education, CX, or support content design. Client Description: Our Client is a global technology platform that specialises in overcoming the world’s most important financial challenges. Their products and services are driven More ❯

passionate and visually driven Content Designer to join their innovative Marketing Team. As an integral part of a fast-paced, cross-functional sprint team, you'll shape how customers experience and engage with cutting-edge products, driving adoption and empowering user success. This is your opportunity to transform complex technical information into captivating visual narratives that resonate with a … diverse audience. As a Content Designer, you will be the creative force behind a wide range of customer-facing content. You’ll blend your design prowess with exceptional writing skills to create visually stunning and user-friendly assets. Collaborating closely with product managers, UX designers, engineers, and marketers, you’ll contribute to iterative product development and impactful marketing campaigns. … Familiarity with design systems, component libraries, and brand governance. Experience designing for SaaS customer marketing use cases: onboarding, adoption, and advocacy. A background in customer education, CX, or support content design. Client Description: Our Client is a global technology platform that specialises in overcoming the world’s most important financial challenges. Their products and services are driven More ❯

passionate and visually driven Content Designer to join their innovative Marketing Team. As an integral part of a fast-paced, cross-functional sprint team, you'll shape how customers experience and engage with cutting-edge products, driving adoption and empowering user success. This is your opportunity to transform complex technical information into captivating visual narratives that resonate with a … diverse audience. As a Content Designer, you will be the creative force behind a wide range of customer-facing content. You’ll blend your design prowess with exceptional writing skills to create visually stunning and user-friendly assets. Collaborating closely with product managers, UX designers, engineers, and marketers, you’ll contribute to iterative product development and impactful marketing campaigns. … Familiarity with design systems, component libraries, and brand governance. Experience designing for SaaS customer marketing use cases: onboarding, adoption, and advocacy. A background in customer education, CX, or support content design. Client Description: Our Client is a global technology platform that specialises in overcoming the world’s most important financial challenges. Their products and services are driven More ❯

SaaS, Data Analytics, Insights, Ai Driven Do you love turning bold ideas into products that people actually use and get excited about? Distil is searching for a hands-on, customer-obsessed Product Manager to own our AI-powered SaaS product lifecycle, from conception to launch and beyond. We help businesses unlock smarter insights with our modular AI-driven solutions … transforming how they engage with their customers to offer a better customer experience whilst maximising revenue & profit. Your work here won’t just add features it will directly shape how our clients grow and succeed. You’ll be Distil’s first dedicated Product hire. That means you’ll play a key role in defining the product function, help … Driving features from idea → delivery → iteration, ensuring each release makes an impact. Acting as the bridge between customers, design, engineering, sales, and marketing. What we’re looking for Proven experience as a Product Manager in SaaS or B2B tech environment. Strong discovery, UX, and roadmap planning skills. Experience working closely with engineering teams, in an Agile manner, to More ❯

SaaS, Data Analytics, Insights, Ai Driven Do you love turning bold ideas into products that people actually use and get excited about? Distil is searching for a hands-on, customer-obsessed Product Manager to own our AI-powered SaaS product lifecycle, from conception to launch and beyond. We help businesses unlock smarter insights with our modular AI-driven solutions … transforming how they engage with their customers to offer a better customer experience whilst maximising revenue & profit. Your work here won’t just add features it will directly shape how our clients grow and succeed. You’ll be Distil’s first dedicated Product hire. That means you’ll play a key role in defining the product function, help … Driving features from idea → delivery → iteration, ensuring each release makes an impact. Acting as the bridge between customers, design, engineering, sales, and marketing. What we’re looking for Proven experience as a Product Manager in SaaS or B2B tech environment. Strong discovery, UX, and roadmap planning skills. Experience working closely with engineering teams, in an Agile manner, to More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Small Business Sales Account Executive your role is to have regular & scheduled customer … include upgrades to hardware. Your role involves using a variety of methods to contact your clients to manage their account with us and to ensure they receive the best customer service we can offer. Much of your time will be calling your current client list performing customer service tasks and discussing upgrades. You will be tenacious and curious … what potentially we could help them with in the future. You will use our own custom-made CRM system (Radius) to log all your activity and progress with each customer, recording all information gathered accurately and in a timely manner. You will communicate with your manager on all pipeline and forecast monthly deals/upgrades For roles with office More ❯

content plans, define best practices, and bring it all to life in collaboration with our in-house designers. Protect our brands from reputational harm whether it's a delicate customer complaint, a malicious online rumor, or a PR crisis-with comprehensive plans, processes, and capabilities. Then, in the moment, be a first-rate communicator who can navigate any situation … deftly. Monitor social media for relevant conversations and trends and proactively share insights with product, content, marketing, and other colleagues . Guide support agents in providing an exceptional customer experience on social media and review sites. Define guidelines; set, track, and report metrics; lead by example; and provide regular actionable feedback. Support the development and implementation of external … and plans that deliver brand and business value . Collaborate within the global communications team; working cross-functionally as the gatekeeper for our social presence. Role Requirements 4+ years' experience working in social media, community management, and/or communications. Exceptional English writing and editing skills. Experience working with geographically distributed teams. Passion for social media, including deep More ❯

wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and … Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or More ❯

Account & Project Manager Location: Cranfield, Bedfordshire (Hybrid) Department: Customer Success Reports to: Chief Customer Experience Officer Salary: £40,000 About Us Guestia is a fast-growing SaaS company delivering event, guest, and ticket management solutions to some of the world’s leading sports marketing agencies. Our platform powers hospitality programs, sponsorship activations, and VIP experiences for major … client teams and end users to ensure confidence and adoption. Collect feedback to inform product improvements and contribute to knowledge-sharing across the business. Requirements Essential 3–5 years’ experience in account management, client services, or project management within SaaS, technology, or sports marketing. Proven track record of managing enterprise or agency accounts with complex stakeholder environments. Strong project … solving skills. Ability to remain calm under pressure and deliver in fast-paced, event-driven environments. Strong technical aptitude – comfortable learning software platforms and guiding clients through usage. Desirable Experience in sports, hospitality, or live event operations. Familiarity with ticketing systems, CRM, or event management platforms. Formal project management certification (e.g., PMP, Prince2, Agile). What We Offer Opportunity More ❯

Account & Project Manager Location: Cranfield, Bedfordshire (Hybrid) Department: Customer Success Reports to: Chief Customer Experience Officer Salary: £40,000 About Us Guestia is a fast-growing SaaS company delivering event, guest, and ticket management solutions to some of the world’s leading sports marketing agencies. Our platform powers hospitality programs, sponsorship activations, and VIP experiences for major … client teams and end users to ensure confidence and adoption. Collect feedback to inform product improvements and contribute to knowledge-sharing across the business. Requirements Essential 3–5 years’ experience in account management, client services, or project management within SaaS, technology, or sports marketing. Proven track record of managing enterprise or agency accounts with complex stakeholder environments. Strong project … solving skills. Ability to remain calm under pressure and deliver in fast-paced, event-driven environments. Strong technical aptitude – comfortable learning software platforms and guiding clients through usage. Desirable Experience in sports, hospitality, or live event operations. Familiarity with ticketing systems, CRM, or event management platforms. Formal project management certification (e.g., PMP, Prince2, Agile). What We Offer Opportunity More ❯

Account & Project Manager Location: Cranfield, Bedfordshire (Hybrid) Department: Customer Success Reports to: Chief Customer Experience Officer Salary: £40,000 About Us Guestia is a fast-growing SaaS company delivering event, guest, and ticket management solutions to some of the world’s leading sports marketing agencies. Our platform powers hospitality programs, sponsorship activations, and VIP experiences for major … client teams and end users to ensure confidence and adoption. Collect feedback to inform product improvements and contribute to knowledge-sharing across the business. Requirements Essential 3–5 years’ experience in account management, client services, or project management within SaaS, technology, or sports marketing. Proven track record of managing enterprise or agency accounts with complex stakeholder environments. Strong project … solving skills. Ability to remain calm under pressure and deliver in fast-paced, event-driven environments. Strong technical aptitude – comfortable learning software platforms and guiding clients through usage. Desirable Experience in sports, hospitality, or live event operations. Familiarity with ticketing systems, CRM, or event management platforms. Formal project management certification (e.g., PMP, Prince2, Agile). What We Offer Opportunity More ❯

wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and … Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or More ❯

site speed to market, and overall trading performance. Forecast demand and implement stock replenishment strategies to minimise stockouts and optimise inventory levels. Analyse KPIs including traffic, conversion, AOV, and customer acquisition to identify continuous improvement opportunities. Align marketplace strategy with wider digital and commercial teams to ensure consistent messaging, range differentiation, and campaign execution. Collaborate cross-functionally with UX … product, engineering, operations, and customer service to deliver a seamless end-to-end customer experience. What We’re Looking For: 12 months experience in supplier or vendor management within a marketplace or eCommerce trading environment. Confident negotiator and communicator, able to manage multiple stakeholders and external partners. Commercially astute, able to act quickly on insights and adapt … to market trends. Strong knowledge of eCommerce principles including promotions, customer journey mapping, and trading calendars. Familiar with CMS platforms or digital merchandising tools. Why Join This Team? You’ll be part of a digital-first business that values innovation, inclusivity, and continuous improvement. This is a company where your ideas count, and your work will make a real More ❯