301 to 325 of 575 Remote/Hybrid Customer Experience Jobs

Durrington, Worthing – Hybrid working (minimum 2 days a week in the office) Contract Type: Permanent Hours: 37 Salary: From £55k based on skills and experience About the role: The Service Desk Manager is responsible for leading the day-to-day operation of the Service Desk, ensuring high-quality incident … over 4000 internal and external users. The role provides leadership to 2 Team Leaders and 10 Analysts, driving capability, wellbeing and accountability, while improving customer experience through quality assurance, feedback and continual service improvement. What you will be responsible for: Working across Digital and the wider business ...

customers across multiple markets. With a strong focus on innovation and growth, they are investing significantly in their data function to improve decision making, customer experience, and operational efficiency. As part of this transformation, data governance has become a strategic priority. The Role You will play a pivotal … data and business stakeholders to drive engagement and best practice Potential to take on line management responsibilities as the team grows Your Skills and Experience Strong commercial experience in data governance within a complex environment Proven expertise in data lineage and data flow mapping Solid understanding of data ...

London Farringdon PRODUCT DIRECTOR Royal Mail is undertaking one of the most significant commercial technology transformations in its history. We’re modernising our customer, sales, and service platforms to create a more connected, data‐driven, and customer‐centric organisation. To help lead this change, we’re looking … programmes—including our CRM transformation to Salesforce and the modernisation of our Cloud Contact Centre—while ensuring these investments translate into measurable commercial and customer outcomes. You’ll join a small cohort of senior product and delivery leaders who are collectively driving the shift from fragmented, waterfall delivery ...

developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts … sales cycles from prospecting through to close Building trusted relationships with decision-makers and senior stakeholders Identifying opportunities to cross-sell and expand existing customer partnerships Delivering compelling proposals, presentations, and commercial solutions Maintaining accurate forecasting, pipeline management, and reporting Staying informed on market trends, competitor activity, and customer ...

developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts … sales cycles from prospecting through to close Building trusted relationships with decision-makers and senior stakeholders Identifying opportunities to cross-sell and expand existing customer partnerships Delivering compelling proposals, presentations, and commercial solutions Maintaining accurate forecasting, pipeline management, and reporting Staying informed on market trends, competitor activity, and customer ...

into beautiful, responsive, pixel-perfect applications while helping shape the future architecture of a rapidly scaling platform. What We're Looking For Strong commercial experience with React, Next.js, TypeScript Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code Strong understanding … frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology stack and engineering ...

world running, including 9 out of 10 top investment banks. Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams … defined territory. You will combine both hunter and farmer characteristics including the regional account management of a pre-defined existing Financial Services customer list and the growth of revenue in these accounts through up-sell and cross-sell. The role will also involve working with our marketing ...

hours per week Salary- 12.71 with bonus incentives for over achieving Temp-Perm About the role: Our client is looking for a motivated and customer-focused Outbound Appointment Setter to join the team. In this role, you'll contact warm leads who have previously expressed an interest in hearing … free hearing assessments. Key Responsibilities Contact warm leads by telephone to discuss their hearing care enquiries. Build trust and rapport quickly to create positive customer experiences. Identify customer needs through effective questioning and active listening. Confidently overcome objections and encourage customers to book a free hearing assessment. Accurately ...

management, request fulfilment, asset lifecycle management and joiner, mover and leaver activities. You will be instrumental in delivering solutions that improve responsiveness, enhance user experience and allow operational teams to focus on high-value activities.**About You**You are expected to be an experienced IT Service Management professional with … proven track record of designing and delivering operational improvements within complex technology environments and understand how effective service management tooling can transform both customer experience and operational performance.Bringing significant experience working with enterprise ITSM platforms such as ServiceNow and have a strong understanding of platform configuration, workflow ...

talented Full Stack Developer looking to work on innovative digital solutions that directly impact customer experience? We're seeking a passionate developer to join a growing technology team, helping to deliver modern applications that power customer experiences and business operations across a large-scale environment. What … architecture decisions, code reviews and continuous improvement initiatives Supporting CI/CD pipelines and modern development practices What We're Looking For Strong commercial experience with .NET and C# Proven experience developing applications with React Native Knowledge of REST APIs, microservices and cloud-based architectures Experience working ...

Helpdesk Management, CAFM Systems Governance and Optimization, overseeing relevant building management processes. You will lead the FM Helpdesk/CAFM functions, ensuring consistent, customer-focused services and effective governance across the organisation. The role is accountable for defining standards, operational frameworks and performance measures that support stakeholder requirements, business … reporting requirements. - Establish and report on KPI frameworks, analysing operational performance, stakeholder feedback and service trends. Produce management information and strategic recommendations to improve customer experience and support business planning. - Manage the budgets and financial governance of the FM Helpdesk and CAFM functions, including forecasting, expenditure management ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Digital Designer to join us on that journey. This role is about more than just … find opportunities to learn, grow, and be part of something bigger. What you'll be doing Collaborate with Senior Creatives to design engaging customer experiences across digital platforms, ensuring all touchpoints feel seamless, responsive and look on point. Help craft online customer journeys that are intuitive, visually stunning ...

This is an opportunity to join a newly formed product team working on a greenfield platform, focused on delivering innovative capabilities, creating an outstanding customer experience and supporting ambitious commercial growth. Product teams operate in cross-functional pods made up of a Product Manager, Product Owner and Engineers … product initiatives. Support customers transitioning from legacy platforms to the new solution. Ensure product development aligns with the requirements of a regulated industry. Use customer insight, market research and product metrics to inform decisions. Partner with commercial teams to help drive customer acquisition and platform adoption. The ideal ...

improving the solutions our customers rely on every day. This is an exciting opportunity for someone who enjoys combining technical troubleshooting, development skills and customer support in a fast-moving environment. What you will be doing Providing technical support for workflow and development solutions used by customers and internal … reports and recommending improvements Working closely with our Digital Services team to support and enhance deployed solutions Identifying opportunities to optimise workflows and improve customer outcomes Contributing to knowledge articles, documentation and best practice guides Building strong relationships with customers, colleagues and technology partners A typical working pattern ...

fast-growing AI consultancy helping ambitious mid-market organisations turn AI hype into hard commercial results measurable ROI, operational efficiency, and better customer experience, all delivered responsibly and safely. They act as trusted advisors, guiding businesses from first strategic conversation through to delivery and adoption. As business development … smooth handover from strategy to execution Contributing to internal frameworks, methodologies, and thought leadership content Representing the business externally at conferences, webinars, and customer forums What Theyre Looking For Demonstrable experience shaping AI strategy for mid-market or enterprise clients Strong commercial acumen able to spot high-value ...

growing sector. From day one, you'll work alongside experienced colleagues, supporting customers with technical queries, investigating issues and helping to deliver an outstanding customer experience while developing your technical knowledge and commercial skills. Key Responsibilities: Provide first line technical support to customers via telephone, email and remote … accurate records and documentation within the support system. Assist with preventative maintenance activities and system health checks. Support senior engineers with technical projects and customer solutions. Work collaboratively with colleagues, customers and third party suppliers. Continuously develop your technical knowledge through structured training and on the job learning. About ...

shape the future architecture of a rapidly scaling platform. What We're Looking For MUST FRONT END FOCUS WITH UI/UX Strong commercial experience with React, Next.js, TypeScript, HTML & CSS Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code … Strong understanding of frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology ...

product lifecycle, from defining problems and success metrics through to launching, measuring, and optimising products at scale. Your work will directly influence product strategy, customer experience, and business health, helping teams make better, faster decisions through trusted insights and clear narratives. You'll also raise the leverage … technical and non-technical audiences across different teams, while ensuring clarity and understanding to drive critical business decisions. Requirements 5+ years of hands‐on experience as a data analyst or data scientist, preferably in a product‐focused role. Advanced SQL and data visualisation are second nature to you. Hands ...

engineering, research, and product to turn those insights into evaluation systems, product improvements, and better model behavior. This team sits at the intersection of customer reality and model quality. We combine hands‐on technical depth with strong product judgment, helping translate complex, high‐value use cases into clear signals … that can improve both the customer experience and the underlying systems. About the role We are seeking a technically proficient, product‐minded engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups ...

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … growth initiatives. Lead training, knowledge sharing, and mentoring activities. Help develop KPMG's forensic analytics capabilities and market presence. What Will You Need? Experience in financial crime, risk, compliance, or forensic analytics . Knowledge of AML, sanctions, fraud, anti-bribery & corruption, or tax evasion controls. Experience with ...

Description Due to continued growth, we are looking for a Senior Conversion Rate Specialist to join our London-based CX and Experimentation team. This is an exciting opportunity to play a key role in accelerating the growth of AJ Bell’s direct-to-consumer business by optimising digital customer … tools and platforms, preferably Webtrends Optimize and Optimizely preferable Experience using data analytics tools, preferably Contentsquare and GA4 Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills About AJ Bell AJ Bell ...

driving new business growth by developing strategic relationships with contractors, developers and other key organisations across the construction sector. Working consultatively, you'll identify customer challenges and demonstrate how MSite's workforce management platform helps organisations improve safety, compliance, productivity and operational performance through digital transformation. … full enterprise sales cycle, collaborating with internal teams to deliver an outstanding customer experience and contribute to the continued growth of the business. Why join us? Competitive salary with uncapped commission Hybrid working with additional flexibility A supportive, inclusive culture that puts people and development first Sell ...

right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, Al & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place … processes. What you'll bring to the role: Essential Requirements: Core Language & Cloud: Mandatory proficiency in .NET/C# and Azure cloud infrastructure. Architecture: Experience with scalable backend services, secure enterprise APIs, and modern distributed systems. Proven Backend Experience: Extensive background in .NET/C# backend development, particularly ...

transformation initiatives before investment Typical use cases include: Assessing the impact of robotics and automation in warehouses Improving in-store operational efficiency Optimising customer experiences and venue layouts Testing business resilience and contingency planning Supporting large-scale transformation and change programmes In short, the solution helps organisations improve efficiency … buying journeys. Key Responsibilities Generate and develop relationships with senior stakeholders and decision-makers Build, manage and convert a healthy new business pipeline Identify customer challenges, objectives and commercial drivers Research prospects and develop a deep understanding of their business priorities Navigate complex, multi-stakeholder sales processes Handle objections ...

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth … systems. Who you are: Strong software engineering background (Python or similar), with a track record of building production systems - not just prototypes. Hands‐on experience with AI/ML systems (LLMs, classifiers, decision models, or similar). Experience integrating APIs and working with distributed systems. Experience designing ...