301 to 325 of 933 Remote Customer Experience Jobs

premises enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data. They are helping organisations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using their solutions. … for onboarding, content sharing, and campaign execution. Team Collaboration Collaborate with internal teams and contribute to a culture of creativity, accountability, and continuous improvement . Requirements 6+ years of experience in partner or channel marketing, ideally within international markets. Experience executing co-marketing campaigns and working with partner ecosystems. Familiarity with EMEA and APAC business environments and cultural … nuances. Strong communication and project management skills. Experience in B2B tech, SaaS, or enterprise software is preferred. Comfortable working in a fast-paced, cross-functional environment. Why apply: The Company: Join some of the industrys most creative minds. Their global team of professionals are always encouraged to keep up with the latest technological and business advances, which ensures both More ❯

premises enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data. They are helping organisations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using their solutions. … for onboarding, content sharing, and campaign execution. Team Collaboration Collaborate with internal teams and contribute to a culture of creativity, accountability, and continuous improvement . Requirements 6+ years of experience in partner or channel marketing, ideally within international markets. Experience executing co-marketing campaigns and working with partner ecosystems. Familiarity with EMEA and APAC business environments and cultural … nuances. Strong communication and project management skills. Experience in B2B tech, SaaS, or enterprise software is preferred. Comfortable working in a fast-paced, cross-functional environment. Why apply: The Company: Join some of the industrys most creative minds. Their global team of professionals are always encouraged to keep up with the latest technological and business advances, which ensures both More ❯

premises enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data. They are helping organisations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using their solutions. … for onboarding, content sharing, and campaign execution. Team Collaboration Collaborate with internal teams and contribute to a culture of creativity, accountability, and continuous improvement . Requirements 6+ years of experience in partner or channel marketing, ideally within international markets. Experience executing co-marketing campaigns and working with partner ecosystems. Familiarity with EMEA and APAC business environments and cultural … nuances. Strong communication and project management skills. Experience in B2B tech, SaaS, or enterprise software is preferred. Comfortable working in a fast-paced, cross-functional environment. Why apply: The Company: Join some of the industry’s most creative minds. Their global team of professionals are always encouraged to keep up with the latest technological and business advances, which ensures More ❯

premises enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data. They are helping organisations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using their solutions. … for onboarding, content sharing, and campaign execution. Team Collaboration Collaborate with internal teams and contribute to a culture of creativity, accountability, and continuous improvement . Requirements 6+ years of experience in partner or channel marketing, ideally within international markets. Experience executing co-marketing campaigns and working with partner ecosystems. Familiarity with EMEA and APAC business environments and cultural … nuances. Strong communication and project management skills. Experience in B2B tech, SaaS, or enterprise software is preferred. Comfortable working in a fast-paced, cross-functional environment. Why apply: The Company: Join some of the industry’s most creative minds. Their global team of professionals are always encouraged to keep up with the latest technological and business advances, which ensures More ❯

premises enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data. They are helping organisations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using their solutions. … for onboarding, content sharing, and campaign execution. Team Collaboration Collaborate with internal teams and contribute to a culture of creativity, accountability, and continuous improvement . Requirements 6+ years of experience in partner or channel marketing, ideally within international markets. Experience executing co-marketing campaigns and working with partner ecosystems. Familiarity with EMEA and APAC business environments and cultural … nuances. Strong communication and project management skills. Experience in B2B tech, SaaS, or enterprise software is preferred. Comfortable working in a fast-paced, cross-functional environment. Why apply: The Company: Join some of the industry’s most creative minds. Their global team of professionals are always encouraged to keep up with the latest technological and business advances, which ensures More ❯

a fast-paced, high-performance environment. You’ll be the technical backbone bridging our product with client needs, helping scale our go-to-market efforts and shaping how customers experience our platform. This hybrid role combines technical expertise , client-facing problem-solving , and product integration , with plenty of room to grow and shape the scope based on your strengths. … that values flexibility and connection. What you'll do: You will work mostly on post-sales operations. Work closely with the founders and the (future) CSM team throughout the customer journey Gain a deep understanding of our users, their business objectives, their flows of funds to demonstrate value effectively. Ensure an excellent customer experience and apply technical … expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders. Differentiate between “must-have” and “nice-to-have” requirements and feedback from the customer during the deployment. Document the implementation project plan for both internal and external stakeholders. Define project milestones, meet them, and clearly communicate dependencies and ownership. Identify and mitigate project risks such as scope More ❯

a fast-paced, high-performance environment. You’ll be the technical backbone bridging our product with client needs, helping scale our go-to-market efforts and shaping how customers experience our platform. This hybrid role combines technical expertise, client-facing problem-solving, and product integration, with plenty of room to grow and shape the scope based on your strengths. … that values flexibility and connection. What you'll do: You will work mostly on post-sales operations. Work closely with the founders and the (future) CSM team throughout the customer journey Gain a deep understanding of our users, their business objectives, their flows of funds to demonstrate value effectively. Ensure an excellent customer experience and apply technical … expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders. Differentiate between “must-have” and “nice-to-have” requirements and feedback from the customer during the deployment. Document the implementation project plan for both internal and external stakeholders. Define project milestones, meet them, and clearly communicate dependencies and ownership. Identify and mitigate project risks such as scope More ❯

a fast-paced, high-performance environment. You’ll be the technical backbone bridging our product with client needs, helping scale our go-to-market efforts and shaping how customers experience our platform. This hybrid role combines technical expertise, client-facing problem-solving, and product integration, with plenty of room to grow and shape the scope based on your strengths. … that values flexibility and connection. What you'll do: You will work mostly on post-sales operations. Work closely with the founders and the (future) CSM team throughout the customer journey Gain a deep understanding of our users, their business objectives, their flows of funds to demonstrate value effectively. Ensure an excellent customer experience and apply technical … expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders. Differentiate between “must-have” and “nice-to-have” requirements and feedback from the customer during the deployment. Document the implementation project plan for both internal and external stakeholders. Define project milestones, meet them, and clearly communicate dependencies and ownership. Identify and mitigate project risks such as scope More ❯

Your New Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role You'll be at the heart of a data … led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year. What you'll need to succeed 3+ years' experience with Bloomreach Engagement, including … segmentation, personalisation, and API integration Strong SQL and data analysis skills, with experience in visualisation and experimentation Solid understanding of GDPR, CCPA, and consent management within Bloomreach Proven ability to communicate complex insights to non-technical stakeholders Collaborative mindset, working closely with marketing, CRM, and commercial teams What you'll get in retur n You'll join a forward More ❯

Your New Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role You'll be at the heart of a data … led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year. What you'll need to succeed 3+ years' experience with Bloomreach Engagement, including … segmentation, personalisation, and API integration Strong SQL and data analysis skills, with experience in visualisation and experimentation Solid understanding of GDPR, CCPA, and consent management within Bloomreach Proven ability to communicate complex insights to non-technical stakeholders Collaborative mindset, working closely with marketing, CRM, and commercial teams What you'll get in retur n You'll join a forward More ❯

Your New Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role You'll be at the heart of a data … led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year. What you'll need to succeed 3+ years' experience with Bloomreach Engagement, including … segmentation, personalisation, and API integration Strong SQL and data analysis skills, with experience in visualisation and experimentation Solid understanding of GDPR, CCPA, and consent management within Bloomreach Proven ability to communicate complex insights to non-technical stakeholders Collaborative mindset, working closely with marketing, CRM, and commercial teams What you'll get in retur n You'll join a forward More ❯

publishing looks like in the age of AI. We're seeking an experienced Senior or Executive Editor to take day to day ownership of one of our flagship publications, CX Today , leading coverage across customer experience and adjacent enterprise technologies for an audience of vendors, partners, and B2B technology buyers . This is a hands on editorial leadership … performing editorial team . Foster a culture of curiosity, collaboration, and continuous improvement. Work closely with senior leadership to operationalise editorial strategy and performance tracking. What You'll Bring Experience & Skills Proven success in a senior editorial or content lead role within B2B media or technology publishing. Comfortable producing written, video, and webinar content as an on camera host More ❯

company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of … We believe the perfect candidate isn’t interested in just what we’re building right now, but wants to understand where we’re going and how it impacts the customer to ensure everything we create moves us closer to our goal: delivering the best customer experience. The ideal candidate will have: Min of 8+ years work experience Strong communication skills (both written and verbal) Extensive experience with Java and Spring/SpringBoot Extensive experience with reactive programming (Spring Reactive) A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: AWS Serverless and serverless-supported languages DB (ex, Postgresql, CocroachDB) Streaming technologies (Amazon Kinesis More ❯

keep the IT comms room in check Play a key role in our Social Committee, organising exciting events and awards to celebrate our amazing team! Essential (Knowledge, skills, qualifications, experience): A tech savvy individual! Must be able to help get stuck into resolve tech queries in the office Highly organised with outstanding time management skills Ability to thrive under … pressure in a fast-paced environment Strong attention to detail and a "can-do" attitude Passionate about people and enhancing the customer experience Proficient in Microsoft applications Excellent verbal and written communication skills with strong stakeholder management Approachable with a great sense of humour! Desirable (Knowledge, skills, qualifications, experience): Up to 3 years of experience in … an enthusiastic individual with a passion for organisation and people, we'd love to hear from you! Please send your CV and a brief cover letter outlining your relevant experience to Join us in creating a fantastic workplace! Your journey starts here! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and More ❯

Customer Success Manager - SaaS/Generative AI Location: London (Hybrid) Salary: Competitive + Bonus + Benefits About the Role Are you a people-first, tech-savvy professional who thrives on building lasting client relationships and driving value We're looking for an experienced Customer Success Manager to join a fast-growing SaaS organisation, where you'll play a … pivotal role in managing the full customer lifecycle - from onboarding and adoption to retention and growth.You'll work closely with senior stakeholders, including C-level clients, to ensure customers gain maximum value from our solutions, all while helping shape and deliver best-in-class customer experiences. What You'll Be Doing Set the strategic tone and direction for … how we engage and deliver value to clients. Manage key customer accounts, ensuring exceptional service and alignment with business goals. Support and guide the Customer Success team to ensure quality execution across all touchpoints. Increase ARR through effective growth and upsell strategies. Drive retention via customer advocacy, usage, and adoption programs. Conduct on-site client meetings and More ❯

Customer Success Manager - SaaS/Generative AI Location: London (Hybrid) Salary: Competitive + Bonus + Benefits About the Role Are you a people-first, tech-savvy professional who thrives on building lasting client relationships and driving value? We're looking for an experienced Customer Success Manager to join a fast-growing SaaS organisation, where you'll play a … pivotal role in managing the full customer lifecycle - from onboarding and adoption to retention and growth. You'll work closely with senior stakeholders, including C-level clients, to ensure customers gain maximum value from our solutions, all while helping shape and deliver best-in-class customer experiences. What You'll Be Doing Set the strategic tone and direction … for how we engage and deliver value to clients. Manage key customer accounts, ensuring exceptional service and alignment with business goals. Support and guide the Customer Success team to ensure quality execution across all touchpoints. Increase ARR through effective growth and upsell strategies. Drive retention via customer advocacy, usage, and adoption programs. Conduct on-site client meetings More ❯

seeking a Director of AI to lead the development and delivery of Focus Group's AI strategy - shaping how artificial intelligence enhances our services, drives efficiency, and creates new customer-facing value propositions. This is a pivotal role for someone with strong commercial and transformation experience who is passionate about the potential of AI and eager to turn … will: Lead Focus Group's AI strategy and roadmap, aligning initiatives to our growth objectives Partner with business and technology leaders to embed AI and automation across service delivery, customer experience, and internal operations Build and lead a small, high-impact AI team Evaluate and implement AI-driven tools and partnerships that deliver clear commercial and operational benefits … Help design and launch new customer-facing value propositions powered by AI Define success metrics, governance, and value tracking for all AI initiatives Report progress and outcomes directly to the CSTO and executive leadership team What You'll Bring Essential: Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes. Blend of consulting More ❯

of engaged product managers, delivering product features in a complex, regulated environment Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product … capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Make recommendations to senior stakeholders and drive a consensus of … great at keeping them in the loop Use data to transform the way we work, always looking at how we can continually grow What we're looking for Significant experience of identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas A user focussed mindset and the commercial skills to More ❯

and drive measurable improvements in conversion rates. This pivotal role will be responsible for designing and executing A/B and multivariate testing strategies, using insights to enhance user experience and maximise commercial performance. As the analytics expert within the digital team, you'll build and maintain robust tracking infrastructure via Google Tag Manager and harness the power of … monitor conversion and engagement metrics at a granular level, identifying opportunities and sharing trends through clear, impactful dashboards and reports. Key Responsibilities Core CRO Activities Champion best-practice digital customer experience on our websites and apps Devise and deliver a continuous A/B and multivariate testing programme in ABTasty to improve conversion rates and revenue, including: Simple … design, content and functional aspects; optimise the full digital user journey, including discover browse and search, landing pages, product details and our booking engine, as well as future guest experience platforms Test offers, propositions and promotions to inform future commercial plans, including personalisation opportunities where appropriate Identify, and work with content teams to deliver, improvements to enable self-service More ❯

of a 16-person data team across multiple disciplines. Act as a technical lead for the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act … oversight. Facilitate agile ceremonies and promote continuous improvement across the squad. Key Requirements Strong mobile network domain knowledge (2G–5G, NB-IoT, LTE-M, backhaul, mobile core). Proven experience in line management and technical leadership. Proficiency in Python, R, SQL, and data visualisation tools (Tableau, Power BI). Hands-on experience with GCP and DBT for data More ❯

of a 16-person data team across multiple disciplines. Act as a technical lead for the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act … oversight. Facilitate agile ceremonies and promote continuous improvement across the squad. Key Requirements Strong mobile network domain knowledge (2G–5G, NB-IoT, LTE-M, backhaul, mobile core). Proven experience in line management and technical leadership. Proficiency in Python, R, SQL, and data visualisation tools (Tableau, Power BI). Hands-on experience with GCP and DBT for data More ❯

of a 16-person data team across multiple disciplines. Act as a technical lead for the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act … oversight. Facilitate agile ceremonies and promote continuous improvement across the squad. Key Requirements Strong mobile network domain knowledge (2G–5G, NB-IoT, LTE-M, backhaul, mobile core). Proven experience in line management and technical leadership. Proficiency in Python, R, SQL, and data visualisation tools (Tableau, Power BI). Hands-on experience with GCP and DBT for data More ❯

of a 16-person data team across multiple disciplines. Act as a technical lead for the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act … oversight. Facilitate agile ceremonies and promote continuous improvement across the squad. Key Requirements Strong mobile network domain knowledge (2G–5G, NB-IoT, LTE-M, backhaul, mobile core). Proven experience in line management and technical leadership. Proficiency in Python, R, SQL, and data visualisation tools (Tableau, Power BI). Hands-on experience with GCP and DBT for data More ❯

of a 16-person data team across multiple disciplines. Act as a technical lead for the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Lead development of new customer-centric KPIs, dashboards, and reporting tools. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act … oversight. Facilitate agile ceremonies and promote continuous improvement across the squad. Key Requirements Strong mobile network domain knowledge (2G–5G, NB-IoT, LTE-M, backhaul, mobile core). Proven experience in line management and technical leadership. Proficiency in Python, R, SQL, and data visualisation tools (Tableau, Power BI). Hands-on experience with GCP and DBT for data More ❯

seeking an experienced Campaign Marketing Manager to their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content, account management, and customer experience - to deliver measurable business results. Key Responsibilities as Campaign Marketing Manager: Develop and execute integrated marketing campaigns Collaborate cross-functionally with internal stakeholders Establish clear performance metrics, continuously monitor outcomes, and optimise campaigns based on data insights to maximise effectiveness and return on investment Manage the full campaign lifecycle Oversee campaign budgets and forecasting performance Utilise data … incorporating automation, AI, and emerging technologies to enhance campaign impact and efficiency Safeguard brand integrity across all marketing communications, maintaining consistency in tone Support PR and communications activities Manage customer journey mapping, ensuring seamless omnichannel experiences and alignment with the organisation's strategic objectives The person: Demonstrable experience in campaign or demand generation marketing, ideally within a SaaS More ❯