Remote Customer Experience Jobs

301 to 325 of 993 Remote Customer Experience Jobs

Commercial Data Manager - eMobility & Electrical Infrastructure (f/m/d)

München, Bayern, Germany
Hybrid / WFH Options
E.ON Drive GmbH
and create real impact together. We can't wait to meet you! It's on us, to make new energy work. Your Responsibilities Improve customer experience by cross-data-analysis to increase utilization of sites and commercial return for the customer and E.ON Lead work packages to … and external stakeholders across multiple teams and partners Your Profile Bachelor's or Master's degree in data sciences, engineering, IT or similar Professional experience in the area of data management and analytics Experience in evaluating data collections and creating performance dashboards in Microsoft PowerBI Strong communication skills … and German with the ability to convince others and drive solutions forward effectively Know-how in e-mobility/electrical infrastructure is a plus Experience in project management and first experience in leading project teams Experience in collaborating with external partner companies Proactive can do attitude with More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Data Scientist as Manager Commercial Data (f/m/d)

München, Bayern, Germany
Hybrid / WFH Options
E.ON Drive GmbH
and create real impact together. We can't wait to meet you! It's on us, to make new energy work. Your Responsibilities Improve customer experience by cross-data-analysis to increase utilization of sites and commercial return for the customer and E.ON Lead work packages to … and external stakeholders across multiple teams and partners Your Profile Bachelor's or Master's degree in data sciences, engineering, IT or similar Professional experience in the area of data management and analytics Experience in evaluating data collections and creating performance dashboards in Microsoft PowerBI Strong communication skills … and German with the ability to convince others and drive solutions forward effectively Know-how in e-mobility/electrical infrastructure is a plus Experience in project management and first experience in leading project teams Experience in collaborating with external partner companies Proactive can do attitude with More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Commercial Data Manager - eMobility & Electrical Infrastructure (f/m/d)

Essen, Nordrhein-Westfalen, Germany
Hybrid / WFH Options
E.ON Drive GmbH
and create real impact together. We can't wait to meet you! It's on us, to make new energy work. Your Responsibilities Improve customer experience by cross-data-analysis to increase utilization of sites and commercial return for the customer and E.ON Lead work packages to … and external stakeholders across multiple teams and partners Your Profile Bachelor's or Master's degree in data sciences, engineering, IT or similar Professional experience in the area of data management and analytics Experience in evaluating data collections and creating performance dashboards in Microsoft PowerBI Strong communication skills … and German with the ability to convince others and drive solutions forward effectively Know-how in e-mobility/electrical infrastructure is a plus Experience in project management and first experience in leading project teams Experience in collaborating with external partner companies Proactive can do attitude with More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Software-Engineer for Data Management & Analytics (f/m/d)

München, Bayern, Germany
Hybrid / WFH Options
E.ON Drive GmbH
and create real impact together. We can't wait to meet you! It's on us, to make new energy work. Your Responsibilities Improve customer experience by cross-data-analysis to increase utilization of sites and commercial return for the customer and E.ON Lead work packages to … and external stakeholders across multiple teams and partners Your Profile Bachelor's or Master's degree in data sciences, engineering, IT or similar Professional experience in the area of data management and analytics Experience in evaluating data collections and creating performance dashboards in Microsoft PowerBI Strong communication skills … and German with the ability to convince others and drive solutions forward effectively Know-how in e-mobility/electrical infrastructure is a plus Experience in project management and first experience in leading project teams Experience in collaborating with external partner companies Proactive can do attitude with More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Data Scientist as Manager Commercial Data (f/m/d)

Essen, Nordrhein-Westfalen, Germany
Hybrid / WFH Options
E.ON Drive GmbH
and create real impact together. We can't wait to meet you! It's on us, to make new energy work. Your Responsibilities Improve customer experience by cross-data-analysis to increase utilization of sites and commercial return for the customer and E.ON Lead work packages to … and external stakeholders across multiple teams and partners Your Profile Bachelor's or Master's degree in data sciences, engineering, IT or similar Professional experience in the area of data management and analytics Experience in evaluating data collections and creating performance dashboards in Microsoft PowerBI Strong communication skills … and German with the ability to convince others and drive solutions forward effectively Know-how in e-mobility/electrical infrastructure is a plus Experience in project management and first experience in leading project teams Experience in collaborating with external partner companies Proactive can do attitude with More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Software-Engineer for Data Management & Analytics (f/m/d)

Essen, Nordrhein-Westfalen, Germany
Hybrid / WFH Options
E.ON Drive GmbH
and create real impact together. We can't wait to meet you! It's on us, to make new energy work. Your Responsibilities Improve customer experience by cross-data-analysis to increase utilization of sites and commercial return for the customer and E.ON Lead work packages to … and external stakeholders across multiple teams and partners Your Profile Bachelor's or Master's degree in data sciences, engineering, IT or similar Professional experience in the area of data management and analytics Experience in evaluating data collections and creating performance dashboards in Microsoft PowerBI Strong communication skills … and German with the ability to convince others and drive solutions forward effectively Know-how in e-mobility/electrical infrastructure is a plus Experience in project management and first experience in leading project teams Experience in collaborating with external partner companies Proactive can do attitude with More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Product Owner (Hybrid) - 21781 with Security Clearance

Washington, Washington DC, United States
Hybrid / WFH Options
HII Mission Technologies
factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview … with some on-site work in Washington, DC and some work out of our Columbia, MD location as well. Some travel CONUS to different customer locations possible. Level Essential Job Responsibilities Establish, foster and strengthen relationships between company and targeted government customers. Function as the account lead and work … Expand future opportunities by working with existing customers. Identify new market opportunities and target markets. Document and maintain opportunities in company pipeline tools. Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence. Develop an external network of solution partners and providers. Collaborate More ❯
Employment Type: Permanent
Salary: USD 210,000 Annual
Posted:

Product Owner (Hybrid) - 22136 with Security Clearance

Washington, Washington DC, United States
Hybrid / WFH Options
HII Mission Technologies
factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview … with some on-site work in Washington, DC and occasional travel to the local Columbia, MD office as needed. Some travel CONUS to different customer locations possible. Level Essential Job Responsibilities Establish, foster and strengthen relationships between company and targeted government customers. Function as the data operations lead and … Expand future opportunities by working with existing customers. Identify new market opportunities and target markets. Document and maintain opportunities in company pipeline tools. Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence. Develop an external network of solution partners and providers. Collaborate More ❯
Employment Type: Permanent
Salary: USD 180,000 Annual
Posted:

Head of Commercial Technology Platforms

Corby, Northamptonshire, United Kingdom
Hybrid / WFH Options
Rsgroup
Corby) RS Group is seeking an experienced Head of Commercial Technology Platforms to lead the development, strategy, and execution of our core digital and customer experience platforms across EMEA, including e-Commerce, CRM, and CDP. This role will drive technology innovation, ensuring seamless integration and delivery of all … Working closely with Heads of Engineering and IT teams, you will help define and implement a strategic technology roadmap that enhances business performance, fosters customer engagement, and supports sustained double-digit profit growth across our digital channels. Key Responsibilities Define and implement the strategy, roadmap, and commercial prioritization of … technology platforms that drive our web presence and customer experience. Collaborate with business leaders and technology teams to ensure alignment with overall digital strategy and strategic priorities. Oversee the performance of e-Commerce technology across key metrics, supporting a revenue contribution of over £1.5bn across 50+ global digital storefronts. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Fraud & Payments Manager

London, United Kingdom
Hybrid / WFH Options
END
in the world, we have fresh products hitting our website daily and our service never stops. END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online … with PSPs and acquiring banks. Analyse payment data to identify trends, opportunities, and areas of friction. Evaluate and integrate new payment methods based on customer needs and market trends. Collaborate with product and engineering teams on payment system enhancements. Lead the development and execution of our fraud prevention strategy. … ensure proactive threat detection and mitigation. Stay up to date with emerging fraud trends and continuously evolve prevention tactics. Balance fraud prevention with user experience to minimise false declines. Work with our launches team to help with bot management. Oversee the chargeback process end-to-end, from investigation to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ECommerce Product Owner

Coventry, Warwickshire, United Kingdom
Hybrid / WFH Options
Jaguar & Land Rove
/2025 LOCATION: Coventry- Hybrid In a commercial role at JLR, you can reimagine the future of modern luxury. In teams focused on extraordinary customer experience, sustainability and forward-thinking. You'll work alongside strategically-minded problem-solvers supporting the transformation of our iconic house of brands - Range … Along with your ambition to achieve the exceptional, there are several skills that you'll need to have to help you succeed here, including: Experience working in eCommerce and platform ownership and development Good understanding of user experience and customer journeys Ability to explain detailed concepts in … a simple way Experience in requirements gathering - documentation, analytical and technical problem-solving skills Attention to detail while retaining awareness of overall strategic direction Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Analyst, Technical Success Manager - EMEA

London, United Kingdom
Hybrid / WFH Options
Qualtrics
build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires … and technical troubleshooting skills Build your creative problem-solving and critical-thinking skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers Develop critical customer relationship and communication skills to develop impactful, trusted relationships Things You'll Do Drive Customer Adoption and Optimize Programs Build, configure, and execute services that align to client objectives, strategic goals, maximizing client value Leverage customer usage data to deliver actionable insights & recommendations Develop a deep understanding of Qualtrics' service offerings to meet client needs, guiding them through use cases to drive program More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Software Sales

Sheffield, Yorkshire, United Kingdom
Hybrid / WFH Options
Tes
core, ensuring they are innovative, trusted education solutions. Role overview: Tes is seeking a seasoned and strategic Head of Secondary Sales to drive new customer acquisition and expand our presence in the UK secondary school sector. This management-level role will lead a team of Business Development Professionals to … develop sales strategies and promote cross-selling of relevant Tes products within existing customer accounts, including small Groups. The successful candidate will have strong sales leadership experience and a deep understanding of the secondary education market. Key Responsibilities: Lead, mentor, and develop a team of Business Development Professionals … sales lifecycle from prospecting to deal closure, ensuring high conversion rates. Work closely with marketing teams to align on integrated campaigns that support new customer acquisition and sales targets. Identify and implement cross-selling opportunities for additional Tes products within existing secondary school customers. Align cross-selling initiatives with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Technical Support Engineer - German or Dutch Fluency

United Kingdom
Hybrid / WFH Options
Samsara
for the long term. About the Role: Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier 2 support team within the umbrella of the Global Technical Support organization. You … will be responsible for resolving complex customer problems and improving support across all teams. Your work will be collaborative in nature, working together with other support engineers in multiple support locations to serve our customers and troubleshoot complex issues. Work closely to develop partnerships with our teams in order … to reproduce bugs and build testbeds as necessary. The ideal candidate will have a strong technical background with experience in a technical support role, proven customer-facing skills, and strong communication skills. You understand the day-to-day aspects of customer support including managing tickets, building knowledge More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Consultant, Salesforce L2C Senior Functional Consultant - ER&I - Oil, Gas and Chemicals, Deloitte Digital

london, south east england, united kingdom
Hybrid / WFH Options
Deloitte
the service blueprint. Stay abreast of industry best practices and Salesforce product releases, evaluating and recommending new features and functionalities to enhance employee and customer experiences. Business Development Support RFP responses and other pre-sales activities. Connect to your skills and professional experience Overall, you're an ideas … Deep understanding of Salesforce capabilities across lead-to-cash, in particular configure-price-quote (CPQ), contracting, billing, invoicing, and asset management related process areas; experience in the hands-on configuration of the Salesforce platform to enable these process areas. Experience in both Discovery and Implementation project phases. Experience with product roadmap definition. Experience in gathering and documenting business requirements through a variety of methods (including workshops, interviews, qualitative and quantitative data analysis). Experience in delivering high quality artefacts including design blueprints, process documentation, user stories and acceptance criteria, user personas etc. Experience participating More ❯
Posted:

Customer Support Customer Support Specialist Europe Remote £40K - £55K

London, United Kingdom
Hybrid / WFH Options
V7 Labs
Google. V7 is used to power AI's rollout at Fortune 500 organisations including Sony, Boston Scientific and Genentech. About the role: As a Customer Support Specialist, you will be responsible for managing V7's customer communication through email, chat and occasional calls, responding to support queries from … leads. Expect to have You will coordinate with multiple internal teams: with Product and Engineering for bug resolution and product feedback, and with Sales, Customer Success, and Account Management to ensure that every V7 customer is set up for success. Nothing is more important to a young company … shift, so you'd be working the standard 9am-5pm UTC. Responding to V7's customers over email, chat, and calls. Troubleshooting and investigating customer-reported bugs. Reporting bugs to our Engineering Team and providing customer updates. Collecting and sharing user feedback with our Product Team. Collaborating with More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 55,000 Annual
Posted:

QA Engineer

England, United Kingdom
Hybrid / WFH Options
Foundations Executive Search
alongside Product Managers, Developers and DevOps teams, testing a range of web, mobile, and backend applications. Your work will have a direct impact on customer experience, data integrity, and system performance across products used by millions of transport users. You'll be joining a forward-thinking, product-led … business with in-house development and R&D capabilities, and a strong culture of technical excellence and customer-first thinking. Key Responsibilities Test Planning & Preparation Analyse technical and functional requirements to define comprehensive test plans and scenarios Design detailed test cases and scripts across manual and automated testing environments … someone who brings strong technical expertise, a proactive mindset, and an eye for detail. You'll enjoy working in a collaborative environment, have a customer-centric approach to quality, and be excited by the idea of helping deliver software that impacts real-world journeys every day. Essential Skills & Experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Executive Upmarket, UK&I (Workvivo)

London, United Kingdom
Hybrid / WFH Options
Zoom
What you can expect As a member of the Workvivo Employee Experience (EXP) team you will grow awareness, adoption, and deployment of Workvivo across current Zoom customers. You will also act as a market evangelist within new prospects and customers. At Workvivo, our customers mean everything to us. About … the Team Workvivo is an employee experience platform designed to amplify workplace culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across diverse industries globally. As part of Zoom, Workvivo aligns with Zoom's mission to prioritize people … enabling meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions. What we're looking for Experience successfully managing an Enterprise and Majors sales cycle (5k employees +) that includes outbound lead generation, customer engagement, business case development and contract negotiation Possess substantial experience hunting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operations Manager NOC - Customer Services (f/m/d)

Essen, Nordrhein-Westfalen, Germany
Hybrid / WFH Options
E.ON Drive GmbH
as strong as all of us. Your Responsibilities You are responsible for the stability of our high-power charging network for a large OEM customer with focus on our Dutch market You operate our DC chargers and ensure a smooth customer experience including: Documentation, analysis, and management … of customer requests within our CRM/Predictive Maintenance Tool Taking relevant suppression measurements and steering our field service partners Proactive and transparent communication to our customers You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework You help us to further … to the continuous growth of our eMobility business Your Profile University degree with a focus on electrical engineering or a comparable professional training Work experience within the eMobility industry or customer services industry Initial experience in the area of DC infrastructure operations Ability to problem solve at More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Operations Manager - High Power Charging (f/m/d)

München, Bayern, Germany
Hybrid / WFH Options
E.ON Drive GmbH
as strong as all of us. Your Responsibilities You are responsible for the stability of our high-power charging network for a large OEM customer with focus on our French market You operate our DC chargers and ensure a smooth customer experience including: Documentation, analysis, and management … of customer requests within our CRM/Predictive Maintenance Tool Taking relevant suppression measurements and steering our field service partners Proactive and transparent communication to our customers You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework You help us to further … to the continuous growth of our eMobility business Your Profile University degree with a focus on electrical engineering or a comparable professional training Work experience within the eMobility industry or customer services industry Initial experience in the area of DC infrastructure operations Ability to problem solve at More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Operations Manager - eMobility Industry (f/m/d)

München, Bayern, Germany
Hybrid / WFH Options
E.ON Drive GmbH
as strong as all of us. Your Responsibilities You are responsible for the stability of our high-power charging network for a large OEM customer with focus on our French market You operate our DC chargers and ensure a smooth customer experience including: Documentation, analysis, and management … of customer requests within our CRM/Predictive Maintenance Tool Taking relevant suppression measurements and steering our field service partners Proactive and transparent communication to our customers You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework You help us to further … to the continuous growth of our eMobility business Your Profile University degree with a focus on electrical engineering or a comparable professional training Work experience within the eMobility industry or customer services industry Initial experience in the area of DC infrastructure operations Ability to problem solve at More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Manager Operations - DC Infrastructure / eMobility (f/m/d)

München, Bayern, Germany
Hybrid / WFH Options
E.ON Drive GmbH
as strong as all of us. Your Responsibilities You are responsible for the stability of our high-power charging network for a large OEM customer with focus on our French market You operate our DC chargers and ensure a smooth customer experience including: Documentation, analysis, and management … of customer requests within our CRM/Predictive Maintenance Tool Taking relevant suppression measurements and steering our field service partners Proactive and transparent communication to our customers You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework You help us to further … to the continuous growth of our eMobility business Your Profile University degree with a focus on electrical engineering or a comparable professional training Work experience within the eMobility industry or customer services industry Initial experience in the area of DC infrastructure operations Ability to problem solve at More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Manager Operations - CRM / Predictive Maintenance Tool (f/m/d)

München, Bayern, Germany
Hybrid / WFH Options
E.ON Drive GmbH
as strong as all of us. Your Responsibilities You are responsible for the stability of our high-power charging network for a large OEM customer with focus on our French market You operate our DC chargers and ensure a smooth customer experience including: Documentation, analysis, and management … of customer requests within our CRM/Predictive Maintenance Tool Taking relevant suppression measurements and steering our field service partners Proactive and transparent communication to our customers You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework You help us to further … to the continuous growth of our eMobility business Your Profile University degree with a focus on electrical engineering or a comparable professional training Work experience within the eMobility industry or customer services industry Initial experience in the area of DC infrastructure operations Ability to problem solve at More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Operations Manager NOC - France (f/m/d)

München, Bayern, Germany
Hybrid / WFH Options
E.ON Drive GmbH
as strong as all of us. Your Responsibilities You are responsible for the stability of our high-power charging network for a large OEM customer with focus on our French market You operate our DC chargers and ensure a smooth customer experience including: Documentation, analysis, and management … of customer requests within our CRM/Predictive Maintenance Tool Taking relevant suppression measurements and steering our field service partners Proactive and transparent communication to our customers You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework You help us to further … to the continuous growth of our eMobility business Your Profile University degree with a focus on electrical engineering or a comparable professional training Work experience within the eMobility industry or customer services industry Initial experience in the area of DC infrastructure operations Ability to problem solve at More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Operations Manager NOC - eMobility (f/m/d)

Essen, Nordrhein-Westfalen, Germany
Hybrid / WFH Options
E.ON Drive GmbH
as strong as all of us. Your Responsibilities You are responsible for the stability of our high-power charging network for a large OEM customer with focus on our Dutch market You operate our DC chargers and ensure a smooth customer experience including: Documentation, analysis, and management … of customer requests within our CRM/Predictive Maintenance Tool Taking relevant suppression measurements and steering our field service partners Proactive and transparent communication to our customers You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework You help us to further … to the continuous growth of our eMobility business Your Profile University degree with a focus on electrical engineering or a comparable professional training Work experience within the eMobility industry or customer services industry Initial experience in the area of DC infrastructure operations Ability to problem solve at More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:
Customer Experience
Work from Home
10th Percentile
£24,000
25th Percentile
£24,750
Median
£52,500
75th Percentile
£78,017
90th Percentile
£102,250