351 to 375 of 944 Remote Customer Experience Jobs

overall offering to pets and owners, through the introduction of our insurance product. We are embarking on a mission to redefine the personal insurance experience through data-driven innovation and advanced technology, with a wrap-around customer experience that embodies our ethos and values. About the Role … testing, ensuring that products meet both business and regulatory requirements Pet Insurance Knowledge: Leveraging your expertise in personal lines and pet insurance to lead customer research, feedback and analytics. This will help refine product features that enhance the pet insurance experience and meet the evolving needs of customers … Expertise: Applying your understanding of the personal lines and pet insurance industry to ensure that test scenarios are aligned with industry standards and meet customer expectations Agile Delivery: Leading product delivery within an Agile environment, prioritising the product backlog, refining user stories and ensuring timely, high-quality feature releases More ❯

Data Engineer (Airport/Manufacturing Experience Required) Location: Middlesex 3 days in the office 2 days’ work from home Salary: Negotiable to £70,000 Dependent on Experience Job Reference J12953 Please note we can only accept applications from those with current UK working rights for this role, this … they operate and by adding personal value Strategically challenges the status quo for identification of ongoing enhancements to operational effectiveness and enhancement of the customer experience Role Qualification Bachelor’s degree in Computer Science, Information Technology, Mathematics, or a related discipline Proven experience of SQL and relational … databases Familiarity with at least one programming language (e.g. Python, Java, or Scala) Proven experience of data warehousing concepts and ETL processes Strong analytical skills and attention to detail Excellent verbal and written communication skills in English Prior airport or manufacturing industry experience essential If you are interested More ❯

Data Engineer (Airport/Manufacturing Experience Required) Location: Middlesex 3 days in the office 2 days’ work from home Salary: Negotiable to £70,000 Dependent on Experience Job Reference J12953 Please note we can only accept applications from those with current UK working rights for this role, this … they operate and by adding personal value Strategically challenges the status quo for identification of ongoing enhancements to operational effectiveness and enhancement of the customer experience Role Qualification Bachelor’s degree in Computer Science, Information Technology, Mathematics, or a related discipline Proven experience of SQL and relational … databases Familiarity with at least one programming language (e.g. Python, Java, or Scala) Proven experience of data warehousing concepts and ETL processes Strong analytical skills and attention to detail Excellent verbal and written communication skills in English Prior airport or manufacturing industry experience essential If you are interested More ❯

life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program LOCATION: Nottingham Hybrid after training Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 1st Line Support Engineer but dealing with 2nd … value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … taking responsibility for maximising technical analysts and L2 Technical analysts ability to resolve incidents and requests REQUIREMENTS: 2nd Line Support Analyst Approximately 2 years experience in an IT support or similar technical role, specifically on a helpdesk Strong knowledge of Microsoft Active Directory users and computers group policy Strong More ❯

life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program LOCATION: Nottingham – Hybrid after training Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 1st Line Support Engineer but dealing with 2nd … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … taking responsibility for maximising technical analysts and L2 Technical analysts' ability to resolve incidents and requests REQUIREMENTS: 2nd Line Support Analyst Approximately 2 years' experience in an IT support or similar technical role, specifically on a helpdesk Strong knowledge of Microsoft Active Directory users and computers group policy Strong More ❯

organisation that leads our competitors and inspires our employees. We are building a revolutionary data analytics ecosystem to generate business insights and provide great customer experience from well-managed and trusted data assets. The aim of UK CMB Data & Analytics is to unlock the potential of data by … awareness to support projects across multiple products. Supporting the team with migration to new platforms and adoption of appropriate tooling. Skills & Requirements: Demonstrable coding experience with SAS, SQL, and Python. Experience with Google Cloud Platform (GCP). Previous HSBC experience. Strong stakeholder management skills with the ability to … influence and communicate analysis and recommendations to colleagues at different levels of the organisation. Extraordinary attention to detail. Enthusiastic about learning different analytical capabilities. Experience applying analytical techniques to data to produce explanatory or predictive results. Experience working in an analytical role within financial services or a data More ❯

world-changing work. You are someone who cares about code quality and craft but also has an intrinsic motivation to deliver value to the customer and knows how to balance both. You have experience developing cross-platform mobile apps in React Native, with a general knowledge of how … implementation choices. Collaborate with other engineers and subject matter experts early and often throughout development to ensure sound architecture design decisions, provide a delightful customer experience, and raise money for charities that impact the world. Follow code standards and best practices for iOS and Android mobile platforms. Work … to ensure complete and proper implementation. Ensure the security, integrity, and resilience of the application. 🤩 About You 3+ years of professional mobile app engineering experience using React Native. Experience building and managing view hierarchies, as well as creating reusable components and understanding the lifecycle of UI elements. Familiarity More ❯

world-changing work. You are someone who cares about code quality and craft but also has an intrinsic motivation to deliver value to the customer and knows how to balance both. You have experience developing cross-platform mobile apps in React Native, with a general knowledge of how … implementation choices. Collaborate with other engineers and subject matter experts early and often throughout development to ensure sound architecture design decisions, provide a delightful customer experience, and raise money for charities that impact the world. Follow code standards and best practices for iOS and Android mobile platforms. Work … to ensure complete and proper implementation. Ensure the security, integrity, and resilience of the application. 🤩 About You 3+ years of professional mobile app engineering experience using React Native. Experience building and managing view hierarchies, as well as creating reusable components and understanding the lifecycle of UI elements. Familiarity More ❯

and technologies. Through a strong partnership with other engineers, you will contribute to the overall CarMax Strategy as we build and deliver an exceptional customer experience to ensure customers can buy the vehicles they want in a way that's right for them! What you will do - Essential … with others in product and technology to contribute to the patterns, guidance and design for building and deploying hybrid-cloud infrastructure to support our customer facing applications. You should have strong communications skills, a strong sense of ownership, a passion for customer service, and the technical understanding of … contribute to the overall successful of our infrastructure development. Qualifications and Requirements Bachelor's Degree in Computer Science or related Technology field or equivalent experience 2+ years of work experience Specific Qualifications and Requirements Proven expertise in managing both physical and virtual server environments. Knowledge of Azure Stack More ❯

Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a Salesforce … latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience … opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams. You will deliver both onsite & online training across the Sales & Customer Service functions predominantly in the UK and Germany, and France More ❯

Data Engineer (Airport/Manufacturing Experience Required) Location: Middlesex 3 days in the office 2 days' work from home Salary: Negotiable to 70,000 Dependent on Experience Job Reference J12953 Please note we can only accept applications from those with current UK working rights for this role, this … they operate and by adding personal value Strategically challenges the status quo for identification of ongoing enhancements to operational effectiveness and enhancement of the customer experience Role Qualification Bachelor's degree in Computer Science, Information Technology, Mathematics, or a related discipline Proven experience of SQL and relational … databases Familiarity with at least one programming language (e.g. Python, Java, or Scala) Proven experience of data warehousing concepts and ETL processes Strong analytical skills and attention to detail Excellent verbal and written communication skills in English Prior airport or manufacturing industry experience essential If you are interested More ❯

Data Engineer (Airport/Manufacturing Experience Required) Location: Middlesex 3 days in the office 2 days' work from home Salary: Negotiable to £70,000 Dependent on Experience Job Reference J12953 Please note we can only accept applications from those with current UK working rights for this role, this … they operate and by adding personal value ·Strategically challenges the status quo for identification of ongoing enhancements to operational effectiveness and enhancement of the customer experience Role Qualification ·Bachelor's degree in Computer Science, Information Technology, Mathematics, or a related discipline ·Proven experience of SQL and relational … databases ·Familiarity with at least one programming language (e.g. Python, Java, or Scala) ·Proven experience of data warehousing concepts and ETL processes ·Strong analytical skills and attention to detail ·Excellent verbal and written communication skills in English ·Prior airport or manufacturing industry experience essential If you are interested More ❯

deploy open-source models (LLaMA, DeepSeek) in the Google Cloud. About the company Anecdote is an innovative, AI-first startup revolutionizing how companies analyze customer feedback. Our AI-powered platform consolidates feedback from app reviews, support chats, surveys, and social media into a single, easily accessible space. This enables … companies like Grubhub, Dropbox, and Careem to derive actionable insights and deliver a better, real-time customer experience that drives sustainable growth. We are backed by top investors, including Neo, Sukna, Race Capital, Propeller, and Wamda, having raised $3.5m to date. Responsibilities Develop, scale, and support our LLM … call for urgent AI model fixes or system failures. Qualifications Proficiency in Python and related libraries (e.g., NumPy, SciPy, pandas) is required. Strong production experience with at least one framework: LangChain, AutoGen, or CrewAI. Deep understanding of agentic systems, autonomous workflows, and LLM-based automation. Experience deploying and More ❯

Insights & Analytics Manager | High End Fashion | Retail | Digital | GA4 | Looker | SQL | Tableau | London 2 Days Per Week | £75,000 + Benefits Do you have experience working in customer focused insights and analytics for high-end fashion businesses? Then this could be your dream job! Method Resourcing have partnered … growth and will be focused on providing the business with high-quality analytics, insights and reports to allow them to enhance their first-class customer experience. The experience and skills they are looking for: Demonstrable experience in GA4 Strong SQL skills Expertise in Data visualisation tools - Looker … and Tableau are used here but PowerBI experience is fine too! Previously developed and run A/B tests Your work has focused on Customer Analytics such as Customer Lifetime Value Previous experience within High End fashion or Luxury retail is highly preferred. Experience in More ❯

sales team This is predominately a desk-based role 80% developing an existing account base of smaller customers, building a deeper knowledge of the customer and identifying opportunities to sell a broader range of Sharp products. 20% identifying and winning new accounts. Working as part of a dynamic and … collaborative team of technology professionals you will take a consultative and customer-centric approach, with a focus on delivering positive interactions and outcomes. Based at the Wakefield office (WF3 2EE) with hybrid working - 3 days a week in the office and 2 days working from home Salary + commission … + benefits. Excellent opportunity for future progression. The role Work collaboratively to maximise sales opportunities and promote the best customer experience Achieve and surpass sales targets and KPIs in line with the sales objectives Identify appropriate decision makers or stakeholders to better understand the procurement processes within existing More ❯

Global Support - SaaS/AI Business (UK-based) Hybrid - Cambridge/London Are you a visionary support leader ready to shape the future of customer success on a global scale? We're hiring on behalf of an innovative, high-growth SaaS/AI business looking for a Head of … by some of the world's most recognisable brands, this UK-headquartered business is now looking for a world-class leader to take their customer support operations to the next level. The Role: Own the vision, strategy, and execution of a 24/7 customer support function across … performing global support team. Build scalable support processes and infrastructure for a fast-moving SaaS/AI environment. Drive world-class SLAs, CSAT, and customer retention metrics. Partner closely with product, engineering, and customer success teams. Leverage data, AI tools, and automation to continuously improve support efficiency and More ❯

at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary Customer Services Service Desk Coordinator Location: Aylesford, Maidstone Hours: Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 3 days office, 2 days remote … and managed effectively, ensuring SLAs and KPIs are consistently achieved and our customers receive a high-level dedicated service. Monitoring and maintaining of bespoke customer portals Logging service calls on internal systems Liaising with internal departments and external suppliers Liaising with customers contacts Creating and running regular and ad … hoc reports in Excel Analysing and challenging monthly performance data Experience and Skills Required You would have worked in a customer services role previously. You will have excellent customer service skills with the ability to communicate effectively with both internal colleagues and external customers. Have the ability More ❯

our solutions and resolving any issues they encounter. Collaborate with internal teams, including marketing, product, and support, to improve messaging, product offerings, and overall customer experience. Ensure customer retention by delivering excellent service and proactive problem-solving. Negotiate pricing and sales terms with both new and existing customers. … What We're Looking For: 4+ years in a SaaS sales or customer success role, with a track record of closing new business and driving customer retention. Experience in eCommerce and familiarity with the eCommerce software landscape. Proficiency in sales processes, funnel management, and customer relationship … management. Experience communicating with customers via email, phone, and video calls. Comfortable working with CRM and sales enablement tools. Ability to quickly learn and communicate technical product details. Strong interpersonal and negotiation skills, with a natural ability to build relationships and drive results. Technically proficient with strong troubleshooting skills. More ❯

commerce Manager, you'll be responsible for crafting and executing our content strategy across all digital touchpoints for 10 EMEA websites, ensuring a premium customer experience that is engaging, delivers product story-telling and drives trade. You'll own the end-to-end content journey-from BAU updates … a Digital Content Coordinator, a Digital Content Analyst, and a Copywriter. THE GIG Develop and execute EMEA digital content that delivers strong on-site customer engagement, elevates our product storytelling and enhances brand loyalty across digital platforms. Partner closely with the Digital, marketing, and creative teams to ensure we … quarterly business reviews (QBRs) to ensure we are getting the most out of the partnership and continuously improving our localisation efforts. Collaborate with the customer service team to streamline content that touches the customer journey so it's frictionless-addressing product queries, FAQs, and new initiatives like omni More ❯

Salary up to £50,000 depending on experience Location Wotton-under-Edge, GL12 Hybrid working 3 days/week onsite We're on the hunt for a talented technical author to join our friendly team. You'll be creating, managing, and delivering high-quality documentation for our diverse range … follows our style and quality standards. What youll do Write, edit, and maintain user guides, data sheets, programming guides and other technical documentation with customer experience top of mind. Use best practices to create and manage content that is topic-based, modular, and reusable. Support the delivery of … and complete. Follow and contribute to the company's terminology database, style guide, tone of voice guidelines and content creation processes. Use analytics and customer feedback to identify and prioritise documentation gaps and improvements. Evaluate content to ensure compliance with regulatory requirements, brand guidelines and technical writing standards. What More ❯

focus. We zoom out to see the bigger picture, but also understand the devil is in the details. We are responsible for the user experience on Back Market, whether that be our customers or professional refurbishers, and through designing, prototyping, testing, and iterating, we evolve it in collaboration with … and you'll also be connected with other Back Market functions (Marketing, Brand, Business, etc.) to help articulate the needs and expectations of the customer and the business. As a senior-minded designer, you'll autonomously own the design vision for key areas of our journey and manage the … engineers to build, maintain, and evolve Back Market Contributing to the discovery, roadmapping, advocating for the right approach, and delivering a best-in-class customer experience Collaborating with user researchers to bring clarity to ambiguous problems with relevant customer insights, and consulting quantitative and qualitative data to More ❯

a passion for financial services? We are seeking an experienced professional to take ownership of a diverse product portfolio, driving enhancements, pricing strategies, and customer-focused solutions. Key Responsibilities: Product Ownership: Manage a portfolio of financial products, ensuring alignment with strategic objectives and regulatory requirements. Pricing & Strategy: Analyse data … market trends, and customer insights to develop competitive pricing strategies that support sales and retention targets. Product Development: Lead product enhancements, new product launches, and lifecycle management to meet evolving consumer needs. Stakeholder Management: Collaborate with key internal and external stakeholders, including senior leadership and regulatory bodies. Digital & Customer Experience: Drive digital solutions and customer-centric innovations, ensuring a seamless user experience. What We're Looking For: Proven experience in product management within a regulated environment (financial services preferred). Strong analytical skills with expertise in pricing, forecasting, and data interpretation. Advanced proficiency in Microsoft More ❯

You will support in accelerating a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative … of teamwork, learning and continuous improvement. This exciting role is for a Giant innovative client in the banking space Ideal Candidate Strong hands-on experience in the configuration, deployment and running of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS), including designing and implementing cloud-based, scalable and … resilient IAM solutions for large corporate organisations. Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management Knowledge of Site Reliability Engineering, automation, observability, incident management, resilience, disaster recovery, high availability, documentation IAM engineering More ❯

the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio's next Senior Customer Success Manager About the job At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with … are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We're in the running to take over the entire customer data ecosystem, and we need the best people More ❯

the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio's next Senior Customer Success Manager About the job At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with … are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We're in the running to take over the entire customer data ecosystem, and we need the best people More ❯