351 to 375 of 595 Remote Customer Experience Jobs

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … Monitor and support all team members and accelerate their development with a particular emphasis on coaching and skills transfer What will you need to do it? Previous EPM Consulting experience leading end to end client deliveries using any of Anaplan, Oracle, SAP, One Stream or Workday Experience of leading cross functional teams in EPM development work in the … context of major and complex transformation programmes/projects Experience providing solution and technical design oversight to ensure standardisation and optimisation across multiple design elements to drive integrated planning and analytics. Experience of Finance use cases (including Income Statement forecasting, cost allocations and workforce-cost planning) and the accompanying reporting packages Good knowledge of financial processes, including Integrated More ❯

and the performance management. Working closely with Sales, Product, and senior stakeholders, you'll lead multi-channel campaigns that drive measurable results. With a strong understanding of the full customer journey, you'll oversee everything from demand generation to lead nurturing, campaign optimisation, and reporting Client Details A leading B2B tech company in London. Description Develop and execute integrated … performance and ROI. Analyse campaign and funnel performance (MQL/SQL), providing actionable insights. Work closely with sales to align marketing activity and support pipeline acceleration. Ensure a seamless customer experience across the digital journey. Manage, coach, and develop a high-performing marketing team. Oversee budgets, ensuring efficient and impactful marketing spend. Leverage customer insights and market … support campaign delivery. Profile Proven track record in lead generation and multi-channel campaign delivery. Strong knowledge of the MQL/SQL funnel and marketing-sales alignment. Hands on experience with CRM and automation platforms (e.g., Salesforce, HubSpot, Marketo). Excellent analytical skills with the ability to turn data into strategy. Demonstrated team leadership and people development skills. Strong More ❯

I’m hiring for our long-term client – this time for a Technical Support Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for … someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript and use browser developer tools Scripting with JavaScript, Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud More ❯

I’m hiring for our long-term client – this time for a Technical Support Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for … someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript and use browser developer tools Scripting with JavaScript, Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud More ❯

I’m hiring for our long-term client – this time for a Technical Support Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for … someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript and use browser developer tools Scripting with JavaScript, Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud More ❯

I’m hiring for our long-term client – this time for a Technical Support Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for … someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript and use browser developer tools Scripting with JavaScript, Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud More ❯

I’m hiring for our long-term client – this time for a Technical Support Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for … someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript and use browser developer tools Scripting with JavaScript, Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud More ❯

tell you about all the great reasons to join us here at Yorkshire Water: Salary and benefits: We are offering a competitive salary - up to £115,000 , dependent on experience + generous pension + 25 days holiday per annum, plus a wellness day (excluding bank holidays) + Executive Incentive Plan + Company Car Lease + Private Health Insurance (for … The role will lead a team of Programme and Project Managers to safely deliver projects to time, cost and quality commitments. Additionally, the role will drive improvements in safety, customer experience, efficiency, carbon and productivity through a programme approach to delivery and the adoption of innovation and modern methods of construction. The role involves collaborating across boundaries to … Water actively engaging with other teams across Yorkshire Water and managing the input required from the wider organisations to meet the programme objectives. What skills & qualifications you will need Experience of managing and leading a diverse multi-disciplinary team in a complex stakeholder environment with challenging business targets. Experience of successfully delivering engineering/asset related projects or More ❯

Internal Account Manager UK Sales Make every customer interaction count ??? Their client is a leading unified communications company who help their partners deliver brilliant converged communications and collaboration solutions across Europe, making it easy for customers to connect and get work done. If you enjoy building relationships, finding opportunities, and seeing orders through from quote to delivered, youll feel … CRM, and keep customers coming back. Own the details: process orders accurately and on time, support invoicing, and help resolve any hiccups fast. Team up with colleagues in Sales, Customer Success and Operations to keep the customer experience seamless. Track their pipeline and follow up on key quotes, adding services where they bring extra value. Youll thrive … comfortable with outbound calling and managing your time well. Are organised, detail-driven, and happy working across a few systems (CRM/order processing). Bring a problem-solving, customer-first mindset, and youre a true team player. Nice to have (not a deal-breaker): experience in IT/AV/UC distribution, sales forecasting, and sales methodologies. More ❯

Fixed Term Office Angels are recruiting for a Product & Technical Support Specialist to join a dynamic, values-driven team. In this role, you will be responsible for resolving technical customer queries and supporting service partners across multiple products, applications, and regions. You'll also create and deliver high-quality training and support materials for both internal and external audiences. … and deliver product training for internal and external stakeholders Provide feedback to marketing and communications based on support trends Identify FAQs and areas requiring additional support Support the wider customer experience team across technical support, servicing, and order management Skills & Experience Excellent written and verbal communication, with ability to explain complex technical subjects Highly organised, able to … manage multiple projects simultaneously Computer literate (Office 365; CRM experience desirable) Background in basic chemistry or chemical manufacturing Technical understanding of product range and applications Natural problem solver Personal Attributes Self-motivated, ambitious, and proactive Confident taking the lead on tasks and projects Collaborative with internal and external stakeholders Positive, can-do attitude with a focus on continuous improvement More ❯

a mobile services start-up, we've grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client's unique … with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to … You're naturally aligned with MSP-style work, deeply familiar with security frameworks, and thrive at the intersection of strategy and execution. In addition to this, you must have experience in/exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and More ❯

a mobile services start-up, we’ve grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client’s unique … with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to … You’re naturally aligned with MSP-style work, deeply familiar with security frameworks, and thrive at the intersection of strategy and execution. In addition to this, you must have experience in/exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and More ❯

a UK-based technology group that provides innovative software and integrated payments solutions. Through our portfolio of specialist platforms, we help businesses in multiple sectors streamline operations, deliver better customer experiences, and unlock growth. Swan Retail, part of ClearCourse, specialises in bespoke EPOS systems designed for retailers of all sizes. By combining sector expertise with our group-wide capabilities … we deliver solutions that are future-proof, customer-focused, and fully supported. At ClearCourse, we live by our FAIR values Future-Proofed, Approachable, Integrity, Responsible and were committed to creating a brilliant business with the best products and people. Role description We are looking for a 1st Line Support Analyst to join our Support team in Waterlooville. This role … customers, ensuring that queries are resolved quickly, efficiently, and professionally. Youll be working with our bespoke EPOS systems, taking ownership of support tickets, troubleshooting issues, and delivering an excellent customer experience. This is a full-time, office-based role that will require weekend and Bank Holiday work on a rota basis. Key Accountabilities Act as the first point of More ❯

app Develop and integrate APIs from new and existing payment providers, banks and other third parties across multiple countries. Work with our FinOps team and payment providers to resolve customer issues Advocate best practices, code quality, test coverage and drive technical discussions Optimise existing systems for scalability, extensibility and performance whilst building out reusable, modular code for use across … to continually deliver the highest quality software to our users WHAT YOU WILL NEED You know at least one programming language in depth You have at least 7 years experience building and shipping highly-available, fault tolerant, production ready distributed backend systems You have experience in any JVM based languages (such as Java, Kotlin, Scala) and are confident … in your ability to build, debug and ship microservices You are customer focused and continuously suggest how the backend can provide the best Customer Experience You pride yourself on consistent high levels of test coverage, strong technical documentation and effective monitoring Preferably exposure to technologies such as Kafka, PostgreSQL, Redis We use Kotlin, PostgreSQL, Kafka, Redis, Datadog More ❯

Join one of the UK's leading food delivery platforms as a Contract Data Scientist , where you'll play a key role in shaping data-driven decisions across logistics, customer experience, and product innovation. This is a hands-on opportunity to work with modern cloud-native tools and contribute to high-impact projects in a fast-paced, consumer … months Rate: £400 per day (Outside IR35) Start Date: ASAP What You'll Be Doing: Build and deploy predictive models to optimise delivery routes, reduce churn, and enhance customer satisfaction. Work across cloud platforms (Azure, AWS, GCP) to ingest, transform, and analyse large-scale datasets. Collaborate with cross-functional teams to design experiments and deliver actionable insights. Contribute to … AI-driven initiatives, such as chatbots or recommendation engines. Communicate findings clearly to stakeholders and influence strategic decisions. What We're Looking For: Proven experience in data science or data engineering roles, ideally within consumer tech, logistics, or e-commerce. Strong proficiency in Python, SQL, and machine learning frameworks. Experience with cloud platforms (Azure, AWS, GCP) and tools More ❯

headquarters, Europe, and the US, $93m Series C funding secured, our US licence approved and exceeding £10bn in processed transactions, we are only just getting started. We are collaborative, customer centric and work with integrity, whilstpartnering with some of the biggest insurance leaders includingLloyd's of London and Many Pets. We take huge pride in our company culture, ensuring … supporting the fast movement of money to pay claims to insurance policyholders in their time of need. You will be part of a team that strives to put the customer first by meeting their needs and finding ways to improve what we do and the service we provide. Typically, you will be providing support through email or phone to … resolve a range of client queries concerning use of the Vitesse platform and the transfer of funds. We are looking for a Customer Support Executive who embodies exceptional interpersonal skills, exudes professionalism, and maintains a positive "can-do" attitude. The ideal candidate is characterised by a friendly and approachable demeanour, capable of fostering strong customer relationships. A commitment More ❯

Role: SQL Administrator with PHP Salary: circa £45,000 to £55,000 per annum, depending on experience Location: mainly remote with travel to Lincoln office Are you a skilled SQL Administrator with a strong background in PHP? Looking for a hybrid role where you can make a real impact on digital transformation projects? This could be the perfect opportunity … growing organisation in the education services sector is seeking a talented SQL Administratorto join its IT team. You'll play a key role in developing and maintaining internal and customer-facing applications, supporting ERP integrations, and ensuring database performance. This is a varied role combining hands-on development with database administration and server management. You'll work across a … Microsoft-centric environment, contributing to exciting projects that enhance customer experience and drive operational efficiency. This is a full-time permanent position, paying between circa £45,000 - £55,000 per annum, depending on experience. This SQL Administrator position is hybrid, based between 1-2 days per month on site in Lincoln, and the remainder of the time working More ❯

Role: Web DeveloperSalary: circa £45,000 to £55,000 per annum, depending on experience Location: mainly remote with travel to Lincoln office Are you a skilled Web Developer with a strong background in SQL database management Looking for a hybrid role where you can make a real impact on digital transformation projects? This could be the perfect opportunity for … organisation in the education services sector is seeking a talented Web Developer to join its IT team. You'll play a key role in developing and maintaining internal and customer-facing applications, supporting ERP integrations, and ensuring database performance. This is a varied role combining hands-on development with database administration and server management. You'll work across a … Microsoft-centric environment, contributing to exciting projects that enhance customer experience and drive operational efficiency. This is a full-time permanent position, paying between circa £45,000 - £55,000 per annum, depending on experience. This Web Developer position is hybrid, based between 1-2 days per month on site in Lincoln, and the remainder of the time working More ❯

Job Title: Lead Generation Advisor - Dutch Speaking Job Description Experience the power of a game-changing career Are you fluent in Dutch and passionate about driving business growth? Here's your chance to elevate your career with Concentrix supporting our prestigious multinational client in the realm of electronic payment services. We're a global technology and services leader that … diverse and inclusive work environment in this permanent, full-time position with the added perk of working from home. This is a great opportunity to expand your career and experience the power of what's next while developing "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support … data, including reviewing company websites to identify outdated features and qualify leads effectively Meticulously collate company information with a keen eye for detail to ensure accuracy and relevance Drive customer satisfaction and elevate the client brand by providing an exceptional customer experience at all touchpoints Your qualifications Concentrix is a great match if you: Are proficient or More ❯

to join their team. Within this role, you will be responsible for the development, performance and continuous development of the e-commerce site, driving growth through increased visibility, enhanced customer experience and conversion optimisation. You will be supporting both B2B and B2C audiences, however experience within a B2B market is preferred. Responsibilities of the role include: Manage … and seasonal activity Track and report on key site metrics including traffic, AOV, conversion rates and bounce rates To be considered for this role, you must have: 3+ years experience within a similar role, ideally within a B2B setting Strong working knowledge of Adobe Commerce (Magento) Proven track record of growing e-commerce revenue and improving conversion rates Strong More ❯

to join their team. Within this role, you will be responsible for the development, performance and continuous development of the e-commerce site, driving growth through increased visibility, enhanced customer experience and conversion optimisation. You will be supporting both B2B and B2C audiences, however experience within a B2B market is preferred. Responsibilities of the role include: Manage … and seasonal activity Track and report on key site metrics including traffic, AOV, conversion rates and bounce rates To be considered for this role, you must have: 3+ years experience within a similar role, ideally within a B2B setting Strong working knowledge of Adobe Commerce (Magento) Proven track record of growing e-commerce revenue and improving conversion rates Strong More ❯

with external clients and stakeholders To attend if required, client claim review meetings either in person when required or on Microsoft Teams platform Skills, Knowledge & Expertise Liability Claims Handling experience A professional and adaptable communication style both written and verbal Efficient administrative skills Strong numeracy, literacy, and IT skills A proactive attitude, and an enthusiastic approach An excellent customer service manner The ability to work as part of a team A willingness to take individual responsibility The capability to adapt and be flexible Experience of policy wording and terms and conditions, indemnity processes Modern claims practice The Civil Procedure Rules MOJ protocols; Current case law and assessment of personal injury valuation and negotiations Ability to deliver outcomes … their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past More ❯

to join our client, who are a leading provider of technology solutions in Field Mobility, Data Capture, and Industrial Automation . Renowned for their technical expertise and commitment to customer satisfaction, they serve a wide range of industries, including Aerospace, Retail, Warehousing & Logistics, and Manufacturing . As they continue to scale, our client is expanding their operations team, including … service centre, and configuration team Team Development : Structure and lead teams across Sales Operations, Technical Support, Managed Services, HR and Finance Process & Service Excellence : Drive service performance, OTIF, and customer experience through operational process design and optimisation Cross-Functional Ownership : Lead all areas outside of Sales and Marketing Transformation & Growth Support : Support large project mobilisation and post-win … scaling Governance & Reporting : Establish operational KPIs, controls, and reporting frameworks aligned to business targets The Skills & Requirements: Proven experience in multi-disciplinary operational leadership roles (Director/GM level) Track record in scaling service/ops functions within high-growth or transformation environments Strong background in supply chain, warehousing, and technical service delivery Practical, hands-on leader with strategic More ❯

QA, and IT to ensure alignment of mobile solutions with business needs. Solution Design: Participate in solution discussions, user journey mapping, gap analysis, and process re-engineering to improve customer experience on mobile apps. Agile Participation: Work in Agile or hybrid delivery models, contributing to backlog grooming, sprint planning, and mobile app UAT support. Testing & Validation: Assist in … help validate app functionality against business objectives. Compliance & Security: Ensure adherence to UK-specific financial regulations such as FCA, PSD2, Open Banking, APP Scam Codes, and GDPR, especially where customer data and transactional services are involved. More ❯

governance and compliance. About Us: We’re a highly-respected & nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission critical expertise to customers around the world.. Entering an ambitious growth phase, the demands on our Professional Services function have increased and we are now … evaluating project performance• Designing and improving operational processes• Developing and executing effective communication plans• Managing project risks and ensuring compliance• Overseeing commercial aspects of project delivery Your skills and experience you will bring: • Proven background in B2B environments, ideally within IT Managed Services• Recognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM)• Strong working knowledge of PRINCE2 and Agile … governance frameworks• Extensive experience in delivering technical projects, within the Microsoft Cloud ecosystem• Track record of evolving, restructuring, and maturing PMO functions• Demonstrable success in leading and developing high-performing teams• Solid understanding of financial governance across multiple projects, including budget management, invoicing, scope changes, and forecasting• Skilled in producing weekly highlight reports and maintaining accurate project tracking• Exceptional More ❯