351 to 375 of 1,038 Remote/Hybrid Customer Experience Jobs

technical administration position. Your Work Will Directly Influence Accelerating new business productivity Driving Net Revenue Retention (NRR) Creating a seamless, high-quality customer experience across the entire lifecycle Building consistency, focus, and operational excellence across the revenue organization Key Responsibilities Own the governance and continuous improvement … operating processes Partner with stakeholders to understand business requirements and translate them into efficient, scalable CRM solutions. Drive standardization of commercial processes across the customer lifecycle Define and maintain business rules, process documentation, data standards to ensure consistency. Monitor and improve CRM data quality, championing best practices for data ...

Capgemini is recruiting for a ServiceNow Platform Implementation Solution Specialist in the UK. You will design, develop and integrate ServiceNow workflow applications across Customer Experience, Technology Experience, and Employee Experience domains, using UI Builder, Flow Designer and IntegrationHub. You will collaborate with cross-functional teams ...

including Tripadvisor, Viator, and TheFork. Who are we looking for? We are seeking a Performance Lead – Booking Assistance to drive conversion performance and enhance customer experience across our global outsourced operations. In this role, you will bridge strategy and frontline execution to foster operational excellence across … Excellence, Product, Tech, and Data teams to reduce booking friction. Whether shaping AI roadmaps or leading experiments, your ability to influence stakeholders and champion customer-first innovation will directly boost conversions and improve the booking journey. Job Location: Hybrid This role is a hybrid position that requires ...

looking for technically strong and organised senior developers to join the Web Development team and the team responsible for systems related to Customer Experience and Customer Service. The applications are a mixture of internal services and public-facing applications, based on a range of tech stacks … across cloud, datacentre, and modern edge/serverless environments. Essential Skills/Experience We would like to meet someone who is Minimum 6 years of commercial experience of React/TypeScript Minimum 6 years of solid C# in a commercial environment Produces initial results rapidly and iterate based ...

only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring … providing world class pre-sales technical support to the sales team. Working directly with customers you will be the subject matter expert on customer experience management and QM. You will be responsible for delivering product demonstrations that directly address customer pain and emphasize QM’s industry leading ...

respected as experts on the product, trusted advisors to our sales teams and customers, and a sought‐after resource for various types of customer calls. The team collaborates with Product, Marketing, Enablement, and Support to create resources, provide training opportunities, and elevate the overall understanding of 1Password. … kind, curious, approachable, and customer‐focused team on a mission to drive the vision of 1Password forward. As a Sales Engineer for the SMB segment, you will be a trusted technical advisor, driving revenue growth, improving win rates, and accelerating deal velocity through strategic technical guidance. Partnering closely with ...

platforms. The business is investing significantly across its digital estate, with a major focus on improving the performance, responsiveness and overall customer experience of its Magento storefronts. The immediate focus will be on the continued development of its Magento Open Source environment , including the implementation and development … established in-house development team, you will help develop and improve high-volume Magento websites, with a particular focus on the B2C customer experience. The work is varied and fast-paced, ranging from new website and brand launches through to platform enhancements, bug fixes, releases and larger transformation projects. ...

high-quality IT support across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders … Service Desk Manager will promote continual service improvement and support the delivery of reliable, customer-focused IT services. Key Responsibilities Lead and manage the day-to-day operation of the Technology Services Service Desk across L1, L2, and L3 support teams. Ensure the delivery of high-quality, customer ...

like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including … excellent opportunity for an Operations Manager/Service Delivery Manager to lead operational teams through significant transformation and service improvement. Responsible for customer outcomes, service standards and business performance, the Operations Manager/Service Delivery Manager will use data and insight to set priorities, allocate resources and strengthen delivery. ...

like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect a strong benefits package, including … excellent opportunity for an Operations Manager/Service Delivery Manager to lead operational teams through significant transformation and service improvement. Responsible for customer outcomes, service standards and business performance, the Operations Manager/Service Delivery Manager will use data and insight to set priorities, allocate resources and strengthen delivery. ...

product training and mentoring needed to develop your career in consultative SaaS sales. If you're motivated by winning new business, building long-term customer relationships and making a real impact in a growing software business, we'd love to hear from you. What You’ll Be Doing Identifying … developing and winning new X3CloudDocs business across the Sage X3 customer community. Building relationships with Finance Directors, CFOs and senior decision-makers to understand their challenges and demonstrate business value. Managing the full sales cycle, from prospecting and discovery through to product demonstrations, proposals, negotiation and closing deals. Developing ...

Account Manager to join a growing international technology business based in Bournemouth. This is a fantastic opportunity for a proven B2B salesperson with SaaS experience to work on an exciting AI-powered Microsoft Teams solution, managing warm inbound opportunities and developing existing enterprise accounts. There is no cold calling … opportunities from initial conversation through to close. The Role Qualifying inbound B2B leads and converting trials into paid subscriptions Managing and growing existing UK customer accounts Conducting product demonstrations and presentations Identifying upsell and account growth opportunities Managing your sales pipeline and keeping opportunities moving forward Building strong relationships ...

part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 ...

board level. Set our strategic view on the future of ecommerce Maintain a sharp, well evidenced point of view on where ecommerce technology and customer experience are heading, and what that means for the organisations we work with. Translate developments in AI driven personalisation, agentic commerce, unified commerce … team to add a layer of genuine problem diagnosis to their discovery and requirements work, building a more complete picture of the business and customer challenge before solutioning begins. Champion the principle that understanding the business and customer challenge is the foundation on which good requirements gathering ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … product-market fit. We're embedded in squads with Product Managers, Data Scientists, Designers, User Researchers, and Sales, bringing the voice of the customer and market into what we build, how we position it, and how we take it to market. We own customer and market understanding, positioning ...

integrations and go-lives Raise the engineering bar through code review, architecture reviews, and mentoring An ideal candidate has 6+ years of software engineering experience, with senior-level ownership of production systems and genuine full-stack range Hands-on realtime systems experience, such as voice applications, WebRTC/… modern front end (React, TypeScript) and depth on the backend (Scala or another JVM language, and/or Python), along with cloud infrastructure experience on GCP or AWS A track record designing, building, and maintaining RESTful APIs, microservices, or event-driven systems Familiarity using AI coding tools ...

seeking an Associate Consultant – Customer Engagement Strategy & Execution (CESE) to join our growing Life Sciences and Healthcare Consulting team, based in London (hybrid). As a Consultant, you will manage and deliver digital healthcare communication and engagement projects for some of the world’s leading pharmaceutical and biotech companies. … work closely with clients and internal teams to ensure high-quality, timely, and impactful project delivery that supports our clients’ commercial and customer engagement objectives. This role sits within the CESE practice, which helps life sciences organisations transform how they engage with healthcare professionals and patients through data-driven ...

This Role Matters This is a pivotal role supporting our O+O (Offline & Online) strategy, to deliver sustainable online sales growth, improved profitability and enhanced customer value across our Business Units. Acting as a senior commercial partner, you will combine commercial analysis, strategic thinking and stakeholder influence to identify opportunities … will work with senior stakeholders across multiple markets to shape commercial priorities, turn insights into action and champion initiatives that drive growth, improve customer experiences and maximise the impact of digital investment. This is a highly visible role that sits at the intersection of strategy, commerce and customer ...

Cloud to develop intelligent experiences, autonomous agents, and AI‐augmented business processes. Act as a Salesforce and AI subject matter expert within the Digital Customer Experience (DCX) practice, helping shape our next‐generation consulting capabilities and AI delivery methodologies. Design and develop scalable Salesforce solutions using a combination … declarative and programmatic technologies including Apex, Lightning Web Components (LWC), Flow, JavaScript, Platform Events, and APIs. Build AI‐enabled solutions that combine customer, operational, and enterprise data to deliver personalised, predictive, and proactive business experiences. Integrate Salesforce with enterprise systems using MuleSoft, APIs, Event‐Driven Architectures, and AppExchange solutions ...

French speaking Product Adoption Strategist to join our EMEA team. The Product Adoption Strategist (Human-Led & Interactive) sits within the wider Launch and Customer organisation and reports to the Manager of Adoption. The role owns the adoption strategy, hypotheses, experiments, and implementation for high-impact, human-led programs … market, including strategy, session design, facilitation, follow-up, and performance for 1-to-many and 1-to-1 programs. Identify underutilised product areas and customer segments and translate adoption opportunities into scalable human-led initiatives such as clinics, masterclasses, and peer roundtables to supplement tech driven journeys. Build proactive ...

online but out there, in real life. We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half … design and customisation tools, cart, checkout and payments, business accounts, and equally true of order orchestration, manufacturing, fulfilment, shipping and the tooling our Customer Service and Operations teams use. The problems worth solving here run the length of that journey, and the hardest ones are usually the ones that ...

Data Scientist – Pricing & Machine Learning Location: Leeds, UK (hybrid) Contract: Permanent, full-time Salary: Competitive About Protect Group Protect Group helps businesses improve the customer experience and generate additional revenue through innovative technology. Since 2016, we've grown to support more than 400 partners across 75+ countries, with … driven technology integrates with online booking and sales platforms, helping businesses across travel, transport, hospitality, events and financial services offer more flexible, customer-friendly experiences. We're an ambitious, collaborative team that values accountability, fresh thinking and people who take ownership. We move quickly, learn from evidence and work ...