426 to 450 of 804 Remote Customer Experience Jobs

grade architectures for banking, insurance, and trading systems. Lead or contribute to teams delivering transformation projects such as core system modernisation, digital platforms, payment solutions, risk & compliance technology, and customer experience improvements. Stay at the forefront of emerging tech and industry trends, helping clients leverage opportunities in areas such as cloud, automation, advanced analytics, and digital integration. Proven … experience in Financial Services, Insurance, Capital Markets, or Core Banking. Solution Architecture (designing scalable, secure, and high-performance enterprise systems), or Data/AI (data engineering, data science, AI/ML, analytics solutions). Opportunity to work on high-impact projects across multiple financial domains. Competitive salary, up to £95,000 + bonus + benefits. Entasis Partners is More ❯

Champion a culture of security and compliance across the business. Triage support tickets, answer user phone calls/queries, and work on them through to resolution. Including on site customer support centre and remote locations. Manage relationships with third-party IT service providers and technology vendors. Identify opportunities to improve customer experience. Build and configure new hardware including … and Print services, shares and Group Policies. Respond to alerts from our monitoring system to provide Pro-Active maintenance, resulting in less outages and downtime for our customers. Skills & Experience Required Experience of ISO27001 is essential. Previously implemented and maintained an ISMS Experience of ITIL governance processes and CABs. Small business mindset used to wearing multiple hats. … Experience using Microsoft Server and Desktop operating systems. Demonstrate a good level of troubleshooting and show the ability to diagnose and resolve potentially complex issues through to their resolution. Experience of cyber security technologies and policies. Working knowledge/experience of M365 administration and Azure Entra. PC, laptop and tablet set-up and configuration. Experience of More ❯

re excited about building something special with us, we'd love to hear from you. About the role We are looking for an experienced and hands on Mid Level Customer Success Manager/Account Manager to join our fast growing scale up. What you'll be doing Act as a consultant to some of our highest-tier customers; building … CSPs, monitoring value realisation and preparing & presenting success metrics to C Suite. Develop a deep understanding of a customer's business priorities, objectives, challenges, architecture, and roadmap. Consistently monitoring customer health & engagement. Proactively identifying churn risk and engaging internal stakeholders. Build relationships with multiple contacts within each customer, including executive sponsors, economic buyers & decision makers, and influence … queries and identify solutions with efficiency. Administer renewals and reduce churn while promoting the upsell of new Xelix products and expanding contract values. Act as the voice of the customer internally and work closely with the Product team to help them prioritise the roadmap. Communicate product deliverables and timelines to customers. Work collaboratively with the commercial and technical teams More ❯

Senior Full Stack (Backend) Engineer Build Scalable Systems at Speed Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. We re looking for a Senior Full Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. You ll have the freedom to … make architectural decisions, improve developer experience, and shape the backbone of our platform. What You ll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking Develop and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and … customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure: AWS (ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of More ❯

of a 16-person data team across multiple disciplines. Act as a technical lead for the delivery squad, ensuring high-quality data product solutions. Contribute to mobile network reporting, customer experience insights, and market performance. Collaborate on mobile transformation workstreams, focusing on strategic network investment. Act as an escalation point and help temporarily split the team for better … Strong mobile network domain knowledge (2G5G, NB-IoT, LTE-M, backhaul, mobile core). Proficiency in Python, R, SQL, and data visualisation tools (Tableau, Power BI). Hands-on experience with GCP and DBT for data transformation. Familiarity with agile development practices (Scrum preferred). More ❯

Location: London, Victoria (Hybrid, 3 days in office, 2 days at home) Start Date: Immediate About Us IQPC Digital are an online B2B media business, focused primarily on the Customer Experience , Process Excellence , Cyber Security and Human Resources portfolios. Our product mix includes online events, virtual roundtable meetings, reports, webinars, content syndication, and digital advertising, delivering full-funnel … part in driving our sales efforts by identifying and qualifying potential leads. This is an excellent opportunity for someone looking to develop their career in sales and gain valuable experience in a fast-paced environment. This multifaceted role is crucial to our company's growth, as it involves driving sales initiatives, researching key accounts, generating high-quality leads, secure More ❯

work for a purpose-driven organisation dedicated to making a positive difference in the lives of citizens across the UK The Process Analyst plays a crucial role in supporting customer-focused teams by ensuring cross-team and cross-Directorate processes are well-documented and communicated. This role involves mapping and analysing processes to identify more efficient and effective ways … of working, ultimately enhancing the customer experience. Role Overview The Process Analyst will report directly to Senior Operational Improvement Manager . In this role, you will be responsible for: Key Responsibilities: Support the development and implementation of Directorate-wide policy on process and procedure governance Develop standard process documentation, including simplified process maps and standard operating procedures. Identify and … document core processes across the Customer Directorate. Conduct process assessments and analyse data to identify local variations and areas for improvement. Collaborate with stakeholders to gather requirements and define process improvement goals. Lead and facilitate process improvement workshops and brainstorming sessions. Recommend process performance metrics to ensure ongoing efficiency and effectiveness. Work with IT and Directorate colleagues to leverage More ❯

could be compromised and theyre scaling fast. Now, theyre looking for a Senior Full Stack Engineer to join their Client Facing Applications (CFA) team, where youll help shape the customer experience for some of the worlds largest enterprises. What youll be doing: Designing and developing enterprise-grade SaaS features across backend and frontend systems Building secure, scalable, and … full stack Collaborating with product managers, designers, and engineers to deliver seamless client experiences Driving continuous improvements in engineering practices, tooling, and processes What theyre looking for: 5+ years experience building enterprise SaaS products (ideally in cybersecurity or data-heavy environments) Strong backend development with TypeScript, NestJS, Sequelize ORM, GraphQL, REST APIs Frontend expertise with ReactJS, NextJS, Typescript, Chakra … UI Experience with MySQL and NoSQL databases Familiarity with messaging/event-driven systems (Kafka) Ability to work closely with designers (Figma) and translate complex business logic into intuitive UI/UX Problem-solver with strong debugging, troubleshooting, and optimisation skills Thrives in high-growth startup/scale-up environments, with adaptability and ownership mindset Bonus points if you More ❯

Design Lead, FinTech experience is needed , London, Hybrid, £80k-£100k base, B2B, UI/UX A rapidly growing fintech is looking for a passionate and pragmatic Design Lead to help establish and shape its design function. This is a rare opportunity to build a design culture from the ground up, covering UI/UX, API documentation, and visual identity. … combines strategic thinking with hands-on delivery. You’ll lead a small but high-performing team, define scalable design systems and workflows, and play a key part in shaping customer experience across the company’s core digital products. Responsibilities include leading and mentoring designers, overseeing product and UX design, maintaining design consistency, and collaborating closely with cross-functional … during early product development stages. The ideal candidate will have at least four years in a senior or leadership design role, a portfolio demonstrating both craft and strategy, and experience across UI/UX and brand design. Strong communication skills, adaptability, and comfort working in a fast-paced environment are essential. More ❯

Design Lead, FinTech experience is needed , London, Hybrid, £80k-£100k base, B2B, UI/UX A rapidly growing fintech is looking for a passionate and pragmatic Design Lead to help establish and shape its design function. This is a rare opportunity to build a design culture from the ground up, covering UI/UX, API documentation, and visual identity. … combines strategic thinking with hands-on delivery. You’ll lead a small but high-performing team, define scalable design systems and workflows, and play a key part in shaping customer experience across the company’s core digital products. Responsibilities include leading and mentoring designers, overseeing product and UX design, maintaining design consistency, and collaborating closely with cross-functional … during early product development stages. The ideal candidate will have at least four years in a senior or leadership design role, a portfolio demonstrating both craft and strategy, and experience across UI/UX and brand design. Strong communication skills, adaptability, and comfort working in a fast-paced environment are essential. More ❯

Design Lead, FinTech experience is needed , London, Hybrid, £80k-£100k base, B2B, UI/UX A rapidly growing fintech is looking for a passionate and pragmatic Design Lead to help establish and shape its design function. This is a rare opportunity to build a design culture from the ground up, covering UI/UX, API documentation, and visual identity. … combines strategic thinking with hands-on delivery. You’ll lead a small but high-performing team, define scalable design systems and workflows, and play a key part in shaping customer experience across the company’s core digital products. Responsibilities include leading and mentoring designers, overseeing product and UX design, maintaining design consistency, and collaborating closely with cross-functional … during early product development stages. The ideal candidate will have at least four years in a senior or leadership design role, a portfolio demonstrating both craft and strategy, and experience across UI/UX and brand design. Strong communication skills, adaptability, and comfort working in a fast-paced environment are essential. More ❯

Design Lead, FinTech experience is needed , London, Hybrid, £80k-£100k base, B2B, UI/UX A rapidly growing fintech is looking for a passionate and pragmatic Design Lead to help establish and shape its design function. This is a rare opportunity to build a design culture from the ground up, covering UI/UX, API documentation, and visual identity. … combines strategic thinking with hands-on delivery. You’ll lead a small but high-performing team, define scalable design systems and workflows, and play a key part in shaping customer experience across the company’s core digital products. Responsibilities include leading and mentoring designers, overseeing product and UX design, maintaining design consistency, and collaborating closely with cross-functional … during early product development stages. The ideal candidate will have at least four years in a senior or leadership design role, a portfolio demonstrating both craft and strategy, and experience across UI/UX and brand design. Strong communication skills, adaptability, and comfort working in a fast-paced environment are essential. More ❯

Design Lead, FinTech experience is needed , London, Hybrid, £80k-£100k base, B2B, UI/UX A rapidly growing fintech is looking for a passionate and pragmatic Design Lead to help establish and shape its design function. This is a rare opportunity to build a design culture from the ground up, covering UI/UX, API documentation, and visual identity. … combines strategic thinking with hands-on delivery. You’ll lead a small but high-performing team, define scalable design systems and workflows, and play a key part in shaping customer experience across the company’s core digital products. Responsibilities include leading and mentoring designers, overseeing product and UX design, maintaining design consistency, and collaborating closely with cross-functional … during early product development stages. The ideal candidate will have at least four years in a senior or leadership design role, a portfolio demonstrating both craft and strategy, and experience across UI/UX and brand design. Strong communication skills, adaptability, and comfort working in a fast-paced environment are essential. More ❯

Full Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. Youll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What Youll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking Develop … and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure: AWS … ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions, and More ❯

Full Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. Youll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What Youll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking Develop … and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure: AWS … ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions, and More ❯

Full Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. Youll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What Youll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking Develop … and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure: AWS … ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions, and More ❯

Full Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. Youll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What Youll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking Develop … and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure: AWS … ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions, and More ❯

Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. You ll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What You ll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking … Develop and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure … AWS (ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions More ❯

Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. You’ll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What You’ll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking … Develop and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure … AWS (ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions More ❯

Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. You’ll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What You’ll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking … Develop and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure … AWS (ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions More ❯

Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. You’ll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What You’ll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking … Develop and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure … AWS (ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions More ❯

Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. You’ll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What You’ll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking … Develop and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure … AWS (ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions More ❯

Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. You’ll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What You’ll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking … Develop and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure … AWS (ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions More ❯

Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. You’ll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What You’ll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking … Develop and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure … AWS (ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions More ❯

Stack (Backend) Engineer who loves solving complex problems and building elegant, scalable systems that power real-world products. You’ll have the freedom to make architectural decisions, improve developer experience, and shape the backbone of our platform. What You’ll Do Design and build robust, production-grade backend systems Architect scalable infrastructure for job processing, analytics, and event tracking … Develop and maintain APIs and backend services Build internal tooling for authentication, rate limiting, and quota management Collaborate cross-functionally with product, design, and customer experience teams Optimize systems for performance, scalability, and security Write clean, maintainable, and efficient code Stay current with new technologies and bring fresh ideas to the table Tech Stack Languages: Python, TypeScript Infrastructure … AWS (ECS, SQS, Parameter Store), Docker, GitHub Actions Data: Postgres, Redis Monitoring: LogFire, Sentry CI/CD: GitHub Actions About You 4+ years of experience building backend systems in production environments Strong knowledge of database design, API architecture, and cloud infrastructure Hands-on experience with high-throughput systems and background job queues Passionate about clean code, strong abstractions More ❯