426 to 450 of 945 Remote Customer Experience Jobs

from the business to develop the crucial sales channel. The team are at the forefront of digital transformation efforts, implementing innovative strategies to enhance customer experience and drive online sales. Key Responsibilities as a PPC & Affiliate Executive at Groupe SEB: Collaborating with the wider team on managing key … practice sharing, and influencing on media projects. Qualifications and Skills required as a PPC & Affiliate Executive at Groupe SEB: You will have some demonstrable experience in a professional setting managing PPC campaigns (placement, internship, previous role etc) You must possess a bachelor's degree or equivalent. You must be More ❯

We have a current opportunity for a Senior Test Engineer on a contract basis. Senior Quality Assurance Engineer Identify any relevant experience you have at Travel companies - where, when and what you did Contract Duration: 12 months Hours: 37.5 per week Rate: £490 (Inside IR35) Location: Manchester Hybrid … Ideal Candidate: Sociable: Comfortable talking with many people Exceptional Testing Knowledge Shift Left Approach Versatile: Can work individually and with a developer API & Backend Experience Intermediate Knowledge: Security and performance testing Key Responsibilities: Embed testing and quality practices in software development Collaborate with the team for an exceptional customer experience Contribute to effective test automation Ensure quality is built into the product Must-Haves: Understanding of various testing types Comfortable communicating across teams and levels Experience in large cross-team projects and collaborative testing API test creation Contract test creation with Pact Flow Influence team on More ❯

Sales Development Representative (SDR) EMEA (French Speaker) Hybrid - London, UK About Airship Airship helps brands master mobile-first customer experiences to build lasting relationships and accelerate business growth. Since 2009, Airship has enabled thousands of the world's leading brands to be at the forefront of the customer experience revolution with industry-first support for push notifications, in-app messages, and mobile wallet boarding passes - all of which are now the norm in elevating experiences everywhere. Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across apps, websites, and all … channels, including email, SMS, mobile wallet, and more. Its no-code Experience Editor and Journeys AI solutions enable marketers and product managers to get work done in minutes instead of months, capturing more value across the entire customer lifecycle without ongoing developer support. With the Airship Experience More ❯

ll lead a team of talented UX Researchers and Product Designers working in multifunctional teams to create the next level of Gumtree products and customer engagement. You'll own and develop our Design Strategy and Vision, ensuring it aligns with the company's overall objectives, user needs and brand … to deliver impact at scale! You'll join us during a period of exciting growth and secure long-term investment. Passionate about brilliant user experience? Background in B2C platforms? Join us at Gumtree! Location: London,hybrid working applies with circa 2 to 3 days in the office. About the … of. An excellent salary and perks including annual bonus, private medical, state of the art facilities and more. What are we looking for? Proven experience in leading and managing design and research teams, in a B2C tech or marketplace business. You'll demonstrate this via a strong portfolio showcasing More ❯

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience, Digital and Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes … and get it right first time. Why Join KPMG as a Manager in People Consulting Defence We are seeking a talented manager with experience of working across a wide range of Corporate and Defence clients. They should be able to manage and deliver client engagements, with demonstrable experience … compelling proposals to win new clients Contributing to the development of methods, tools and thought leadership What will you need to do it? Demonstrable experience of managing the delivery of complex transformation programmes for clients with a flexible skill-set and proven ability to respond to a range of More ❯

enables organizations to transform manual, siloed processes into a strategic advantage, resulting in a faster path to decisions, actions, and revenue; positive and engaging customer, public, and patient experiences; and dramatic increases in productivity. Leading organizations across the globe rely on Hyperscience to drive their hyperautomation initiatives, including American … and Europe . In this role, you'll engage with insurance customers , positioning our AI-powered automation solutions to enhance efficiency, risk management, and customer experience . While the focus is on insurance , we also welcome candidates with SaaS Enterprise sales experience in financial services , provided they … sales cycles, regulatory landscapes, and procurement processes. This hybrid role includes a mix of remote work, bi-weekly team meetings in London, and regular customer visits across the region . Responsibilities: Identify, engage, and close new business within the insurance sector , meeting or exceeding sales quotas Develop a deep More ❯

Capgemini's Intelligent Customer Operations practice focuses on designing, transforming, and operating clients' Customer Contact Centres Operations. This includes: • Consulting o Contact centre maturity assessments across people, process and technology o Best-in-class customer journey design and implementation o Design of digitally enabled operating models and … deployment o Introduction of GenAI and Agentic AI solutions to enable autonomous and augmented service o Data and insight-led approaches to improve future CX outcomes • Outsourcing o Transforming and operating BPO contact centre operations Hybrid working: The places that you work from day to day will vary according to … pro-actively to clients. • Assist in assessing existing contact centre processes, technology solutions and sourcing approach to identify opportunities for the implementation of new CX methodologies, technology solution recommendations and the definition of outsourcing models that enable positive customer experiences and cost efficiency. • Contribute to creating winning proposals and More ❯

millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with … Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM and wider teams to sell our solutions to these new customers and secure a high customer stisfaction. What you will do Lead the review and segmentation of opportunities in the Retail, Hospitality and F&B Sectors and the building of … of business opportunities. Achieve and exceed monthly, quarterly and annual new business sales targets. Maximise revenue opportunities and ensure business is profitable. Manage the customer relationship until they are handled to an Account Manager. React to customer/partners queries in a professional and timely manner. Work with More ❯

Loudwater, Buckinghamshire. In this role, you will be responsible for developing and executing the overall ecommerce strategy to drive online sales and enhance the customer experience. This role involves managing the ecommerce website, optimising the user journey, and ensuring seamless operations from product listings to order fulfilment. In addition … to overseeing the day-to-day operations of the online store, the Ecommerce Manager will analyse website performance and customer behaviour to identify opportunities for growth and improvement. This role requires a strong understanding of digital marketing, web analytics, and ecommerce platforms. The successful candidate will be a strategic … the ecommerce strategy to drive online sales and profitability, aligning with overall business goals. - Manage and optimise the ecommerce website, ensuring a seamless user experience, including site navigation, product pages, and checkout processes. - Work with marketing teams to support with the creation and execution of digital marketing campaigns, including More ❯

focused on connecting organizations' people, processes, and technology to enhance marketing lifecycle orchestration. As an Adobe Gold Solution Partner, LeapPoint specializes in the Adobe Experience Cloud ecosystem, with certified consultants delivering over 600,000 hours of Adobe-related implementations for numerous enterprise clients. LeapPoint is part of Omnicom's … precision marketing division, Omnicom Precision Marketing Group (OPMG) , a global network spanning CRM, customer experience design, and marketing technology consulting. We are seeking an Adobe Workfront Configuration Consultant to support our vision of Connected Work . This role involves designing, configuring, and implementing Workfront solutions to enable connected … ecosystems that drive personalization, data-driven decisions, and successful outcomes. The ideal candidate will be a quick learner with consulting experience, capable of understanding Workfront at a technical level and configuring it to meet client needs. Note: This is a remote, work-from-home position with an office in More ❯

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer … agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and arrange and manage suitable site visit. Take full responsibility More ❯

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer … agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and arrange and manage suitable site visit. Take full responsibility More ❯

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer … agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and arrange and manage suitable site visit. Take full responsibility More ❯

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer … agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and arrange and manage suitable site visit. Take full responsibility More ❯

the UK. Your Skills/Background: SaaS/Application Software Development, C#/.NET, .NET Core, Persistence Frameworks, SOLID Principles, Web APIs, MS SQL, Customer Experience, Team Leadership, Systems & Processes Leadership. Who we are: We're Sprint Enterprise Technology - a small, high-impact fintech company, doing big things … and enables the flow of complex investment data that is increasingly required to power today's software systems. We operate in a fast-paced, customer-first environment that embraces innovation. Our technology stack is Microsoft-based, running on a VMware virtualized private cloud, carefully managed by our own Infrastructure … opportunity within the fintech sector. What you'll do: Work closely with customers, our Business Analyst and the commercial team to gather feedback, understand customer needs, act as a critical thought partner, and ensure our solutions deliver maximum value Lead, manage, and mentor a growing team of developers, including More ❯

their quality and compliance regulated processes. As we continue to expand, we seek a passionate and driven individual to join our team as a Customer Success Manager, Digital Touch. As a Digital Touch CSM, you'll play a crucial role in enabling a strong customer outreach in a … scalable way, ensuring their success with our products and services. You'll be responsible for managing digital interactions, negotiating renewals, implementing strategies to drive customer engagement and retention, and mitigating risk. Why Join Us? We adhere to our values - Customer Success, Sense of Urgency, Employee Empowerment, Collaboration and … and growing team. Responsibilities: Maintain consistent digital interactions with customers, providing support and assistance as needed. Manage and negotiate renewal & expansion opportunities to maximize customer retention and growth. Ability to manage a book of business comprising over 100 customers. Utilize software tools to keep customer records up-to More ❯

the UK. Your Skills/Background: SaaS/Application Software Development, C#/.NET, .NET Core, Persistence Frameworks, SOLID Principles, Web APIs, MS SQL, Customer Experience, Team Leadership, Systems & Processes Leadership. Who we are: We're Sprint Enterprise Technology - a small, high-impact fintech company, doing big things … and enables the flow of complex investment data that is increasingly required to power today's software systems. We operate in a fast-paced, customer-first environment that embraces innovation. Our technology stack is Microsoft-based, running on a VMware virtualized private cloud, carefully managed by our own Infrastructure … opportunity within the fintech sector. What you'll do: Work closely with customers, our Business Analyst and the commercial team to gather feedback, understand customer needs, act as a critical thought partner, and ensure our solutions deliver maximum value. Lead, manage, and mentor a growing team of developers, including More ❯

and technology design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and … training and learning courses. Lead business development work for our key propositions through pre-sales, bid preparation, and client presentations. Showcase our knowledge and experience whilst building relationships with potential clients. Participate fully within Deloitte to assist the growth of the Banking Operations & Domain Solutions team, develop, and guide … inform design strategy and measure the effectiveness of design solutions. Solid grasp of user-centered design principles and experience leveraging user research and CX insights to inform the design process and create user-friendly solutions. Experience working in complex Financial Services integration programs, with a solid understanding of More ❯

stop learning. But most importantly, we are on this journey together. About the Team We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company's mission and believe in a collaborative approach to creating the … greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people's lives for good. What you'll do: This is an excellent chance for a Junior Financial Crime Analyst to … dive into the world of financial crime detection in the banking industry. In this role, you'll gain invaluable experience with the support of structured training and mentorship. As a key member of the Financial Crime Detection Team, you'll help identify, investigate, and mitigate financial crime risks, safeguarding More ❯

stop learning. But most importantly, we are on this journey together. About the Team We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company's mission and believe in a collaborative approach to creating the … greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people's lives for good. What you'll do: This is an excellent chance for a Junior Financial Crime Analyst to … dive into the world of financial crime detection in the banking industry. In this role, you'll gain invaluable experience with the support of structured training and mentorship. As a key member of the Financial Crime Detection Team, you'll help identify, investigate, and mitigate financial crime risks, safeguarding More ❯

to join the team. As the Junior Ecommerce Manager, you'll be responsible for all web & app content while focusing on the optimisation of customer experience to maximise sales and customer loyalty. You will: Manage all product listings & new launches to maximise sales Analyse and optimise product … data into actionable insights Use all available Ecom tools to deliver a world-class and personalised journey to customers You'll ideally bring: Previous experience in a digital or Ecommerce role Strong analytical ability and a keen eye for detail A good understanding of various digital, Ecom and content … Google Analytics (Beneficial) Your passion for sustainability & driving positive social & environmental impact If you have a passion for making a positive impact and have experience in a digital, Ecom or analytical role, we'd love to hear from you. More ❯

and financial management tools. You will be responsible for driving the strategic vision, innovation, and execution of cutting-edge fintech solutions that enhance user experience and market competitiveness. This role requires a unique blend of technical expertise, business acumen, and creativity to push the boundaries of financial technology. You … research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/… the organisation. About You As Principal Product Lead/Head of Product Innovation, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and More ❯

and financial management tools. You will be responsible for driving the strategic vision, innovation, and execution of cutting-edge fintech solutions that enhance user experience and market competitiveness. This role requires a unique blend of technical expertise, business acumen, and creativity to push the boundaries of financial technology. You … research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/… the organisation. About You As Principal Product Lead/Head of Product Innovation, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and More ❯

reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer in the … project organization and teamwork, fostering an environment of ownership, accountability, and proactive problem-solving. Projects You'll Work On As part of our User Experience team, you will focus on the most important family of products Hypervolt creates for its customers: UltraGrid : Our core backend engine for serving hundreds … of performance engineering, deeply focused on performance and cost, while streaming 100,000 telemetries daily from each connected household. What We're Looking For Experience at the Highest Level of Professional Software Development : While this is not a coding role, you should be able to collaborate closely with engineering More ❯

Analyse large volumes of data from various sources, including transactional, demographic, and online data, to build predictive models. Apply machine learning techniques to personalise customer experiences and optimise content presentation. Design and execute robust testing strategies to validate hypotheses and measure commercial impact. Present insights and recommendations to senior … stakeholders, including C-suite executives. Proactively identify opportunities for personalisation and customer experience improvements. About You Strong expertise in a broad range of data science techniques , including regression, classification, and machine learning. Experience with deep learning or generative AI is a plus but not essential. Proficiency in … Spark)SQL and Python . Experience with PySpark is beneficial but not required. Experience designing and implementing robust testing frameworks . Strong analytical skills with keen attention to detail. Excellent communication skills-comfortable presenting insights to a variety of audiences and crafting a compelling data-driven narrative. Effective More ❯