451 to 475 of 1,035 Remote/Hybrid Customer Experience Jobs

reports to the Head of Financial Crime Intelligence Product. What You’ll Do Product Ownership Own the Name Screening & Payment Screening product area across customer onboarding, ongoing monitoring and transactions for clients and counterparties. Define the strategy for your area, ensuring alignment with overall Financial Crime Intelligence Product domain … requirements. Work closely with Engineering on managing vendor integrations, event schemas, data models, and system performance and scalability. What we’re looking for Previous experience in fintech, crypto, payments, regulated financial services. 4+ years’ experience as a Product Manager. 2+ years working on Screening products. Strong understanding ...

ticket queue and wait” role – you will be actively shaping how services run and evolve. Expect a strong mix of technical problem solving, customer interaction, and collaborative engineering work, with occasional deep‐dive investigation where the root cause is anything but obvious. Key responsibilities Act as escalation point … complex technical incidents and service issues Maintain and support customer IT infrastructure, including patching and updates Produce and maintain technical documentation, feeding insights back to lower support tiers Support infrastructure projects, client onboarding, and service improvements Work across specialist areas such as EUC, Azure, Microsoft 365, networking, and endpoint ...

Marketing Management Analytics, Inc. in London is looking for a Client Success Manager to oversee client relationships and deliver optimal customer experience solutions. The role includes … hybrid work, engaging with clients across various sectors to enhance platform functionalities and improve service delivery. Ideal candidates will have experience in managing CX programmes and a strong grasp of technology solutions. Benefits include 25 days of annual leave and comprehensive support for wellbeing and development. #J-18808-Ljbffr ...

capabilities for performance marketing. This role will work closely with the Ecommerce business team and technology teams to deliver data-driven solutions that enhance customer experience and optimize paid media performance. The ideal candidate will have a strong understanding of Ecommerce platforms, that drive subscription services (for finance … automation and mailing products), Customer Data Platforms (CDP), and performance marketing technologies, with a proven ability to translate business needs into actionable technical requirements. and payment industry. Your role in our future: Define and own the Ecommerce product roadmap, aligning with business objectives and customer needs. Collaborate with ...

About the role We are currently working with a global consumer technology brand that is continuing to invest in its digital operations and customer experience capabilities across Europe. We are looking for a Performance Reporting Manager to lead operational reporting and performance analysis across multiple European markets. This … reporting processes, automation, and analytics capabilities.. Partner with operational, governance, and analytics teams to align reporting with business objectives. Your background: 5+ years' experience in project/programme management 3+ years’ experience in performance reporting, business intelligence, or analytics. Strong experience analysing operational data and producing actionable ...

reports to the Head of Financial Crime Intelligence Product. What You’ll Do Product Ownership Own the Name Screening & Payment Screening product area across customer onboarding, ongoing monitoring and transactions for clients and counterparties. Define the strategy for your area, ensuring alignment with overall Financial Crime Intelligence Product domain … requirements. Work closely with Engineering on managing vendor integrations, event schemas, data models, and system performance and scalability. What we’re looking for Previous experience in fintech, crypto, payments, regulated financial services. 4+ years’ experience as a Product Manager. 2+ years working on Screening products. Strong understanding ...

quantum-safe security. This individual partners with regional Sales Engineers and Account Executives to articulate the technical value of Sectigo’s solutions through customer discovery, solution architecture, technical presentations, cryptographic assessments, Proof of Concepts (PoCs), and hands-on implementation activities. This senior level professional possesses exceptional technical, presentation, consulting … target compensation range is between GBP 120K to 160K, with an 80/20 split between base salary and commission, depending on your experience and background. We also review compensation based on market trends, business needs, and the scope of the territory, so there may be flexibility ...

delivers quality. About the role This is a technically advanced, hands-on senior consulting role that will best suit an experienced technical professional, with experience of designing and delivering enterprise-grade Azure Virtual Desktop (AVD) solutions. The role requires consultative approach and the ability to translate customer objectives … Delivery Design, deploy and optimise enterprise Azure Virtual Desktop environments, including host pools, session hosts, application delivery, profiles, image management and operational handover. Translate customer requirements into secure, scalable and supportable AVD designs aligned to Microsoft best practice, customer governance and operational requirements. Implement and integrate core supporting ...

Account Executive London, England, United Kingdom About this position About RudderStack RudderStack helps companies build on top of their own data. Our warehouse-native Customer Data Platform enables engineering, data, and AI teams to collect, unify, govern, and activate customer data while maintaining full ownership and control. … running directly on top of the customer's cloud data warehouse or lakehouse, RudderStack reduces data movement, improves governance, lowers infrastructure costs, and accelerates modern data and AI initiatives. Leading companies including Lovable, Jaguar Land Rover, and Foot Locker trust RudderStack to power mission-critical customer data infrastructure. ...

ideal for a curious professional eager to understand a global payments business end-to-end. What You Bring to the Table 7-10 years experience in internal/external audit, preferably within fintech, payments, or financial services. Experience leading and executing on audit engagements from planning through … applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications. Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively ...

Company description: GXO Logistics Supply Chain Inc. Job description: Are you passionate about delivering an exceptional colleague experience Do you thrive on leading teams through change and transformation Ready to help shape a new, unified People Services function following GXO's recent large-scale acquisition … onboarding services. This is a unique opportunity to bring together ways of working, systems and processes across two organisations , creating a seamless, high-quality experience for colleagues from day one and throughout their employment journey. Working pattern: This opportunity is on a full time, permanent basis with a working ...

powered platform, trusted by the world’s top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. … through a consultative, outcome-focused approach. In this role, you’ll operate with a high degree of autonomy while collaborating closely with Sales Engineering, Customer Success, Marketing, Product, and Channel Partners to drive predictable revenue growth, expand customer adoption, and deliver long‐term customer value. At HackerOne ...

successful adoption. Monitor progress, gather feedback and adapt approaches where needed to ensure change activity remains effective, compliant and focused on long-term outcomes. Experience designing and delivering operating model change and improvement initiatives within large, complex environments. Strong knowledge of change management principles, methodologies and tools, together with … experience of process improvement. Experience of end-to-end delivery lifecycles and a range of delivery methodologies, including Agile and product-focused ways of working. Strong stakeholder engagement, communication and facilitation skills, with the ability to build trusted relationships and influence across a matrix organisation. Strong analytical ...

Customer Care Manager page is loaded## Customer Care Managerlocations: Remote, United Kingdom, Scotlandtime type: Full timeposted on: Posted Todayjob requisition id: R51243**Omegro Business Unit:****Job Description:****Location:** Aberdeen (Hybrid)/UK (Remote)**Full Time:** 5 days/week**Pay:** £50,000 - £55,000 per annum depending … high-profile UK and international companies including Beam Suntory, Bacardi, Campari, William Grant & Sons, Whyte & Mackay, and Glenmorangie. With a strong commitment to customer satisfaction, quality and collaboration, we’re proud to be growing our company globally, whilst staying true to our Scottish roots and values.We understand that building ...

Capgemini is seeking a ServiceNow Developer in the UK to design and deploy workflow solutions across Customer Experience, Technology Experience, and Employee Experience. You will build intuitive interfaces and dashboards, integrate external systems, and work with senior teams to deliver value. The role involves a hybrid work ...

ensuring tickets are managed effectively from initial logging through to resolution. Youll also play a key role in improving our service desk processes, documentation, customer experience and overall service delivery. This is a hands-on management role within a fast-paced MSP environment, so no two days will … Cyber Security , whilst working closely with our technical and project teams to help bridge any gaps as the business grows. Requirements: - Previous MSP experience (Minimum 3 years) - Previous experience leading, supervising or managing a service desk/team - Fantastic communication and customer service abilities - Strong understanding ...

impact and risk analysis is completed. You will seek to identify areas where improvement in systems and processes will lead to an improved customer experience and/or greater efficiency. You will be customer focused to ensure our customers get the best value out of our platforms … ensuring that they understand what the platforms can do and how it is best used ensuring they get the best possible customer outcome You will gather, analyse and validate business requirements and validate analysis completed by others You will seek to identify areas where improvement in systems and processes ...

summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This role translates customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs … what is sold and what is delivered. The Senior Service Solutions Analyst is a hands‐on individual contributor who brings strong analytical skills, consultative customer engagement, and practical delivery knowledge to support complex enterprise opportunities. Reporting to the Senior Manager, Service Sales Organization, this role collaborates closely with Sales ...

product development lifecycle. Salary: Up to 74.53 per hour PAYE Marketing Director Role: Plan and deliver Storefront activity to improve sales, margin and customer satisfaction. Manage onboarding, performance and compliance to maintain Store Front standards. Optimise product listings, descriptions and taxonomy to improve discoverability and client uptake. Develop … implement pricing and promotional strategies to maximise sales and margin. Lead cross-functional projects to improve listing quality, customer experience and fulfilment efficiency. Collaborate with marketing to plan and execute launches, campaigns and promotional calendars. Your Background : Hold a degree in Business, Commerce, Economics or a related discipline ...

product development lifecycle. Salary: Up to £74.53 per hour PAYE Marketing Director Role: Plan and deliver Storefront activity to improve sales, margin and customer satisfaction. Manage onboarding, performance and compliance to maintain Store Front standards. Optimise product listings, descriptions and taxonomy to improve discoverability and client uptake. Develop … implement pricing and promotional strategies to maximise sales and margin. Lead cross-functional projects to improve listing quality, customer experience and fulfilment efficiency. Collaborate with marketing to plan and execute launches, campaigns and promotional calendars. Your Background : Hold a degree in Business, Commerce, Economics or a related discipline ...

teams, third‐party suppliers and project teams to ensure smooth delivery of change Contributing to the ongoing improvement of Service Desk processes, policies and customer experience Providing hands‐on support during peak periods when required What We’re Looking For Previous experience leading or managing … Service Desk team Proven success developing and motivating technical support professionals Strong understanding of ITIL Service Management principles Experience managing escalations and complex technical issues Background in Service Desk process improvement and operational excellence Experience within a contact centre, service desk or technical support environment Technical Knowledge ...

have secure, reliable access to the tools they need to succeed. If you're passionate about technology, enjoy solving problems, and thrive in a customer-focused support environment, we'd love to hear from you. What you'll be doing As a Workplace Support Engineer, you'll play … supporting and maintaining workplace technology services across the organisation. Working with internal stakeholders, service providers, and end users, you'll help deliver excellent customer experiences while ensuring compliance with security and operational standards. Your responsibilities will include: Managing incidents and service requests through ServiceNow and ensuring timely resolution ...

Term Hire team. Support marketing activities by creating social media content, coordinating email campaigns, and promoting the company's products and services. Maintain accurate customer records, update the CRM system, and track lead and sales activity. Build strong working relationships with STH Controllers, ensuring all sales opportunities are identified … tracked, and converted wherever possible. Promote the full STH product and service offering, as well as wider Briggs Equipment solutions, to maximise customer awareness and sales potential. Identify and refer opportunities to other areas of the business, contributing to cross-functional growth. Conduct customer satisfaction calls following ...

design assurance, this is it. Why This Role Matters Design quality and assurance play a fundamental role in delivering reliable infrastructure and exceptional customer outcomes. This role will ensure the right frameworks, controls and capabilities are in place to support safe, compliant and efficient delivery while enabling the Design … function to evolve and scale for the future. Your leadership will directly influence quality, operational performance, customer experience and long-term business success. What You'll Do ✨ Lead and develop the Design Assurance function, setting priorities, standards and performance expectations. Own assurance frameworks, quality controls and governance processes ...

design assurance, this is it. Why This Role Matters Design quality and assurance play a fundamental role in delivering reliable infrastructure and exceptional customer outcomes. This role will ensure the right frameworks, controls and capabilities are in place to support safe, compliant and efficient delivery while enabling the Design … function to evolve and scale for the future. Your leadership will directly influence quality, operational performance, customer experience and long-term business success. What You'll Do ✨ Lead and develop the Design Assurance function, setting priorities, standards and performance expectations. Own assurance frameworks, quality controls and governance processes ...