Remote Customer Experience Jobs

476 to 500 of 804 Remote Customer Experience Jobs

(native Japanese) Customer Support Consultant (London)

London, United Kingdom
Hybrid / WFH Options
SupportYourApp Inc
the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our … People First management approach. Excited? Let's see what it takes What you will do: Provide exceptional customer support via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain … conditions, will be clearly defined in your agreement if selected. Who are we? SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Talent Acquisition Consultant

Farnborough, Hampshire, United Kingdom
Hybrid / WFH Options
DXC Technology Inc
and contingent workforce planning. Ensuring compliance with internal policies and UK legal requirements. Building strong relationships with hiring managers, vendors, and external partners. What You'll Bring: Strong recruitment experience, ideally in tech hiring Strong communication and stakeholder management skills. Proven ability to manage multiple roles and projects simultaneously. Experience with process improvement and recruitment technology. Knowledge of … scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Talent Acquisition Consultant

Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Hybrid / WFH Options
DXC Technology Inc
and contingent workforce planning. Ensuring compliance with internal policies and UK legal requirements. Building strong relationships with hiring managers, vendors, and external partners. What You'll Bring: Strong recruitment experience, ideally in tech hiring Strong communication and stakeholder management skills. Proven ability to manage multiple roles and projects simultaneously. Experience with process improvement and recruitment technology. Knowledge of … scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Machine Learning Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Arcus Search
ML infrastructure for these models to be deployed, and then maintain & scale these efficiently. You will continuously collaborate across internal stakeholders to ensure the models being built are improving customer experience, and business efficiency. What we're looking for: Experienced ML Engineer, working across LLM, Computer Vision, NLP, Deep Learning Experience with deploying ML models into production More ❯
Posted:

Machine Learning Engineer

London Area, United Kingdom
Hybrid / WFH Options
Arcus Search
ML infrastructure for these models to be deployed, and then maintain & scale these efficiently. You will continuously collaborate across internal stakeholders to ensure the models being built are improving customer experience, and business efficiency. What we're looking for: Experienced ML Engineer, working across LLM, Computer Vision, NLP, Deep Learning Experience with deploying ML models into production More ❯
Posted:

Machine Learning Engineer

london, south east england, united kingdom
Hybrid / WFH Options
Arcus Search
ML infrastructure for these models to be deployed, and then maintain & scale these efficiently. You will continuously collaborate across internal stakeholders to ensure the models being built are improving customer experience, and business efficiency. What we're looking for: Experienced ML Engineer, working across LLM, Computer Vision, NLP, Deep Learning Experience with deploying ML models into production More ❯
Posted:

Machine Learning Engineer

slough, south east england, united kingdom
Hybrid / WFH Options
Arcus Search
ML infrastructure for these models to be deployed, and then maintain & scale these efficiently. You will continuously collaborate across internal stakeholders to ensure the models being built are improving customer experience, and business efficiency. What we're looking for: Experienced ML Engineer, working across LLM, Computer Vision, NLP, Deep Learning Experience with deploying ML models into production More ❯
Posted:

Machine Learning Engineer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Arcus Search
ML infrastructure for these models to be deployed, and then maintain & scale these efficiently. You will continuously collaborate across internal stakeholders to ensure the models being built are improving customer experience, and business efficiency. What we're looking for: Experienced ML Engineer, working across LLM, Computer Vision, NLP, Deep Learning Experience with deploying ML models into production More ❯
Posted:

Principal Lead Solution Architect – Strategy, Design, E-Commerce, CRM, Supply Chain, Hybrid, Prem

Northamptonshire, England, United Kingdom
Hybrid / WFH Options
Bangura Solutions
of technology strategies and solution design across our global e-commerce platforms. This leadership role involves hands-on architecture, governance, and team management, ensuring continued growth, innovation, and exceptional customer experiences. You will work across programs in Digital Commerce, Customer Data, and Value-Added Services to shape solutions that drive the next generation of e-commerce and B2B … customer platforms. Key Responsibilities Digital Platforms & Value-Added Services Lead the architecture of the global e-commerce platform and supporting systems, ensuring scalability, reliability, and outstanding customer experience. Drive initiatives that integrate customer platforms, data, and services into a seamless digital ecosystem. Programme & Project Leadership Own solution architecture for strategic programs, including Digital Commerce and Customer Data initiatives. Contribute to enterprise-wide customer platforms, including: E-commerce – websites and commerce solutions Integration – Federated Data Graph, MuleSoft, SAP integration services Customer Master Data – Informatica CRM – Salesforce Customer Data Platform – Treasure Data Skills & Experience We are looking for candidates with: Proven experience as a Principal or Lead Solution Architect in a large More ❯
Posted:

Principal Lead Solution Architect – Strategy, Design, E-Commerce, CRM, Supply Chain, Hybrid, Prem

northampton, midlands, united kingdom
Hybrid / WFH Options
Bangura Solutions
of technology strategies and solution design across our global e-commerce platforms. This leadership role involves hands-on architecture, governance, and team management, ensuring continued growth, innovation, and exceptional customer experiences. You will work across programs in Digital Commerce, Customer Data, and Value-Added Services to shape solutions that drive the next generation of e-commerce and B2B … customer platforms. Key Responsibilities Digital Platforms & Value-Added Services Lead the architecture of the global e-commerce platform and supporting systems, ensuring scalability, reliability, and outstanding customer experience. Drive initiatives that integrate customer platforms, data, and services into a seamless digital ecosystem. Programme & Project Leadership Own solution architecture for strategic programs, including Digital Commerce and Customer Data initiatives. Contribute to enterprise-wide customer platforms, including: E-commerce – websites and commerce solutions Integration – Federated Data Graph, MuleSoft, SAP integration services Customer Master Data – Informatica CRM – Salesforce Customer Data Platform – Treasure Data Skills & Experience We are looking for candidates with: Proven experience as a Principal or Lead Solution Architect in a large More ❯
Posted:

2nd Line Support Analyst

Rednal, Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Compass Group UK & Ireland Ltd
catering company — we’re driving digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. We’re now looking for an experienced 2nd Line Support Analyst to work closely with the Customer Experience Team and the More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Field CISO UKI

Reading, Berkshire, United Kingdom
Hybrid / WFH Options
Divvy Cloud Corp
and market development. As a senior leader and trusted advisor on the UK & I Leadership Team, you'll shape the regional security agenda and drive growth through deep, strategic customer engagement. This customer-facing, strategic role combines Cyber Security expertise with commercial acumen to deliver measurable business value. Acting as Rapid7's Cyber Security Subject Matter Expert across … the region, you'll bridge cyber strategy with customer outcomes, collaborating closely with Sales, Solutions Engineering, Customer Success, Product, and CISO teams. You'll report directly to the Regional Sales Director UK & Ireland, and play a key role in defining and executing our regional strategy while supporting Enterprise and Strategic customer growth. About the Team The UK … I region is a core driver of Rapid7's EMEA growth, comprising around 60 Go-to-Customer professionals across Sales, Channel, Solutions Engineering, Customer Success, and Marketing - all within a 100% channel-focused organisation. Alongside this, the region is home to one of Rapid7's largest technical and research hubs, with over 600 colleagues across security research, engineering More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Analysis Scientist - Machine Learning

London, United Kingdom
Hybrid / WFH Options
roughly 1/2 days a week in London) We re partnered with a well-established, tech-driven company that s redefining how data science supports product innovation and customer experience across its domain. With a strong focus on automation, personalisation, and intelligent decisioning, this organisation is placing data science at the heart of its strategy, investing heavily … wider organisation in modern ML practices, helping teams unlock greater value from data Lead by example in establishing a sustainable, scalable approach to AI delivery 6-10+ years experience as a Data Scientist or ML Engineer, with exposure to both traditional ML and generative AI Strong belief in data science as a product, not just a modelling function … Technical depth in Python, software engineering principles, and deployment tooling Familiarity with experimentation frameworks and model monitoring approaches Prior experience building ML capabilities within product-focused teams or high-growth environments Interest in shaping team norms, mentoring others, and elevating data science maturity Competitive salary, annual performance bonus, and strong long-term incentives Comprehensive benefits including private health cover More ❯
Posted:

PHP Analyst Programmer

Colnbrook, Berkshire, UK
Hybrid / WFH Options
OCS Worldwide
and appropriate last-mile distributors, for a seamless and flexible consumer delivery experience. Supporting over 60 native OCS branches worldwide, OCS has a global network to ensure service and customer experience is at the forefront of all we do. Our major international hubs ensure global connection with operations in Los Angeles, Tokyo, Hong Kong, Shanghai, Toronto, Paris, Frankfurt … testing, and ensure the overall quality of the application. Collaboration: Work with cross-functional teams, including logistics experts, sales managers, and business stakeholders, to deliver projects successfully. Qualifications and Experience: Small team environment with the expectation of mucking in with general IT issues ranging from user upgrades to faulty hardware when necessary. Knowledge of Java, C# and Asp.net advantageous … role is not a Hybrid Role, or a role that can be based from home. To Apply: Please submit your CV and a compelling cover letter highlighting your relevant experience and why you are the ideal candidate for this role to vacancies@ocsworldwide.co.uk. Next Steps and Housekeeping Only successful candidates will be contacted for further assessment. If you have More ❯
Posted:

PHP Analyst Programmer

Colnbrook, England, United Kingdom
Hybrid / WFH Options
OCS Worldwide
and appropriate last-mile distributors, for a seamless and flexible consumer delivery experience. Supporting over 60 native OCS branches worldwide, OCS has a global network to ensure service and customer experience is at the forefront of all we do. Our major international hubs ensure global connection with operations in Los Angeles, Tokyo, Hong Kong, Shanghai, Toronto, Paris, Frankfurt … testing, and ensure the overall quality of the application. Collaboration: Work with cross-functional teams, including logistics experts, sales managers, and business stakeholders, to deliver projects successfully. Qualifications and Experience: Small team environment with the expectation of mucking in with general IT issues ranging from user upgrades to faulty hardware when necessary. Knowledge of Java, C# and Asp.net advantageous … role is not a Hybrid Role, or a role that can be based from home. To Apply: Please submit your CV and a compelling cover letter highlighting your relevant experience and why you are the ideal candidate for this role to vacancies@ocsworldwide.co.uk. Next Steps and Housekeeping Only successful candidates will be contacted for further assessment. If you have More ❯
Posted:

PHP Analyst Programmer

reading, south east england, united kingdom
Hybrid / WFH Options
OCS Worldwide
and appropriate last-mile distributors, for a seamless and flexible consumer delivery experience. Supporting over 60 native OCS branches worldwide, OCS has a global network to ensure service and customer experience is at the forefront of all we do. Our major international hubs ensure global connection with operations in Los Angeles, Tokyo, Hong Kong, Shanghai, Toronto, Paris, Frankfurt … testing, and ensure the overall quality of the application. Collaboration: Work with cross-functional teams, including logistics experts, sales managers, and business stakeholders, to deliver projects successfully. Qualifications and Experience: Small team environment with the expectation of mucking in with general IT issues ranging from user upgrades to faulty hardware when necessary. Knowledge of Java, C# and Asp.net advantageous … role is not a Hybrid Role, or a role that can be based from home. To Apply: Please submit your CV and a compelling cover letter highlighting your relevant experience and why you are the ideal candidate for this role to vacancies@ocsworldwide.co.uk. Next Steps and Housekeeping Only successful candidates will be contacted for further assessment. If you have More ❯
Posted:

PHP Analyst Programmer

colnbrook, south east england, united kingdom
Hybrid / WFH Options
OCS Worldwide
and appropriate last-mile distributors, for a seamless and flexible consumer delivery experience. Supporting over 60 native OCS branches worldwide, OCS has a global network to ensure service and customer experience is at the forefront of all we do. Our major international hubs ensure global connection with operations in Los Angeles, Tokyo, Hong Kong, Shanghai, Toronto, Paris, Frankfurt … testing, and ensure the overall quality of the application. Collaboration: Work with cross-functional teams, including logistics experts, sales managers, and business stakeholders, to deliver projects successfully. Qualifications and Experience: Small team environment with the expectation of mucking in with general IT issues ranging from user upgrades to faulty hardware when necessary. Knowledge of Java, C# and Asp.net advantageous … role is not a Hybrid Role, or a role that can be based from home. To Apply: Please submit your CV and a compelling cover letter highlighting your relevant experience and why you are the ideal candidate for this role to vacancies@ocsworldwide.co.uk. Next Steps and Housekeeping Only successful candidates will be contacted for further assessment. If you have More ❯
Posted:

Key Account Manager

County Tyrone, United Kingdom
Hybrid / WFH Options
DCA Recruitment
into clear, meaningful insights for clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue and profitability metrics forecasts. Support … technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts to enhance client value and retention. Acquire and maintain vendor and technical … cybersecurity. Assist in overall marketing and website strategies to drive engagement and enquires. Collaborate closely with Sales, Technical, and Operations teams to ensure flawless service and project delivery and customer experience. Honesty, transparency and integrity is critical within this role Participate in industry events, webinars, events and client engagements to represent LoughTec and strengthen brand presence. Essential Criteria Minimum More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Key Account Manager

BT78, Mount Pleasant, Fermanagh and Omagh, County Tyrone, United Kingdom
Hybrid / WFH Options
DCA Recruitment
into clear, meaningful insights for clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue and profitability metrics forecasts. Support … technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts to enhance client value and retention. Acquire and maintain vendor and technical … cybersecurity. Assist in overall marketing and website strategies to drive engagement and enquires. Collaborate closely with Sales, Technical, and Operations teams to ensure flawless service and project delivery and customer experience. Honesty, transparency and integrity is critical within this role Participate in industry events, webinars, events and client engagements to represent LoughTec and strengthen brand presence. Essential Criteria Minimum More ❯
Employment Type: Permanent
Posted:

Account Manager

Omagh, County Tyrone, Northern Ireland, United Kingdom
Hybrid / WFH Options
Job Board Direct
into clear, meaningful insights for clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue and profitability metrics forecasts. Support … technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts to enhance client value and retention. Acquire and maintain vendor and technical … cybersecurity. Assist in overall marketing and website strategies to drive engagement and enquires. Collaborate closely with Sales, Technical, and Operations teams to ensure flawless service and project delivery and customer experience. Honesty, transparency and integrity is critical within this role Participate in industry events, webinars, events and client engagements to represent LoughTec and strengthen brand presence. Essential Criteria Minimum More ❯
Employment Type: Permanent, Work From Home
Posted:

Solutions Architect

United Kingdom, UK
Hybrid / WFH Options
Tata Consultancy Services
and implementing scalable and flexible program architectures that support point-based tiered, and personalized structures . Integrate solutions with POS systems, e-commerce platforms, and mobile apps for seamless customer experience. Define architecture for marketing automation platforms, campaign management systems, and CRM solutions. Design API-driven architectures for integrating third-party marketing platforms, ad networks, and analytics tools. Leverage … prioritization/scoping of business and functional requirements and project sizing. Architect and deliver a robust data model that supports project requirements. Your Profile Essential skills/knowledge/experience: Proficiency with Java technologies (Spring, Micronaut. etc). Strong knowledge of the java Data Model across various clouds/products and significant data modeling experience. Experience in architecting … solutions on Experience Cloud. Proven track record of successful large enterprise Java project deliveries. DevOps experience for CI/CD Knowledge of creating prototypes and proofs of concept to aid in defining requirements. Mapping business requirements to Java capabilities, determining when custom solutions are necessary. Contributed to the successful delivery and quality of technology solutions by driving discussions More ❯
Employment Type: Part-time
Posted:

Solutions Architect

Bradford, England, United Kingdom
Hybrid / WFH Options
Tata Consultancy Services
and implementing scalable and flexible program architectures that support point-based tiered, and personalized structures . • Integrate solutions with POS systems, e-commerce platforms, and mobile apps for seamless customer experience. • Define architecture for marketing automation platforms, campaign management systems, and CRM solutions. • Design API-driven architectures for integrating third-party marketing platforms, ad networks, and analytics tools. Leverage … prioritization/scoping of business and functional requirements and project sizing. • Architect and deliver a robust data model that supports project requirements. Your Profile Essential skills/knowledge/experience: • Proficiency with Java technologies (Spring, Micronaut. etc). • Strong knowledge of the java Data Model across various clouds/products and significant data modeling experience. • Experience in architecting … solutions on Experience Cloud. • Proven track record of successful large enterprise Java project deliveries. • DevOps experience for CI/CD • Knowledge of creating prototypes and proofs of concept to aid in defining requirements. • Mapping business requirements to Java capabilities, determining when custom solutions are necessary. • Contributed to the successful delivery and quality of technology solutions by driving discussions More ❯
Posted:

Solutions Architect

Bradford, south west england, united kingdom
Hybrid / WFH Options
Tata Consultancy Services
and implementing scalable and flexible program architectures that support point-based tiered, and personalized structures . • Integrate solutions with POS systems, e-commerce platforms, and mobile apps for seamless customer experience. • Define architecture for marketing automation platforms, campaign management systems, and CRM solutions. • Design API-driven architectures for integrating third-party marketing platforms, ad networks, and analytics tools. Leverage … prioritization/scoping of business and functional requirements and project sizing. • Architect and deliver a robust data model that supports project requirements. Your Profile Essential skills/knowledge/experience: • Proficiency with Java technologies (Spring, Micronaut. etc). • Strong knowledge of the java Data Model across various clouds/products and significant data modeling experience. • Experience in architecting … solutions on Experience Cloud. • Proven track record of successful large enterprise Java project deliveries. • DevOps experience for CI/CD • Knowledge of creating prototypes and proofs of concept to aid in defining requirements. • Mapping business requirements to Java capabilities, determining when custom solutions are necessary. • Contributed to the successful delivery and quality of technology solutions by driving discussions More ❯
Posted:

Customer Success Associate at Street Group

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
School Result
Customer Success Associate at Street Group Overview Street Group, one of the fastest growing PropTech companies in the UK, is hiring a Customer Success Associate to join its Manchester based team. This full time hybrid role offers a competitive salary of up to £30,000 (with uncapped OTE up to £35,000), a generous benefits package, and the … chance to work on award winning technology that's transforming the property industry. If you're a proactive communicator with a passion for customer success and a desire to make a meaningful impact, this opportunity offers a dynamic career path in a high growth tech environment. Key Information Job Title: Customer Success Associate Company: Street Group Location: Manchester … tool that delivers an average ROI of over 3000% for estate agents. Street Group's technology empowers thousands of UK estate agencies by streamlining operations, generating leads, and enhancing customer experiences. The company fosters a culture of innovation, inclusivity, and continuous growth. Job Description As a Customer Success Associate, you'll ensure clients get the most out of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Director (Financial Services)

United Kingdom
Hybrid / WFH Options
OSF Digital
digital transformation firm with a global footprint in 30+ countries and nearly 2200 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in business transformation, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well … known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionise how our customers work. We are built on Six Core Values: 1) One team; 2) Results Anywhere; 3) Outperform; 4) OSF Excellence; 5) Driven By Change and … Drive account planning, including formulating a well-defined roadmap or necessary precursor activities. Generate a robust pipeline by leveraging self-originated leads and collaborating with License Sales, Delivery, and Customer Success teams across Salesforce. Develop trusted Professional Services propositions for existing clients and prospects. Utilise financial services industry expertise and business acumen to comprehend client motivations, business drivers/ More ❯
Posted:
Customer Experience
Work from Home
10th Percentile
£24,570
25th Percentile
£27,938
Median
£40,000
75th Percentile
£57,500
90th Percentile
£77,500