476 to 500 of 504 Remote/Hybrid Customer Experience Jobs

play a key role in shaping our e-commerce platform. This role is suited to someone who combines strong technical expertise with proven leadership experience, and who enjoys mentoring others, driving best practice, and delivering high-quality solutions in a collaborative Agile environment. You will take ownership of complex … integrations, including REST and GraphQL APIs. Drive front-end development using React (JavaScript/TypeScript), consuming Magento GraphQL endpoints to deliver high-quality customer experiences. Own technical solutions from concept through to production, ensuring quality, performance, and maintainability. Provide technical leadership through code reviews, architecture discussions, and best-practice ...

powered customer service company designed to help businesses automate their customer interactions and improve customer experience. Whether it is automating routine queries, engaging customers the moment they reach out, sending updates that get noticed, or guiding them through personalised journeys, Cue gives businesses the tools to deliver … service that is fast, personal, and scalable. We are on a mission to make great customer service easy for every business. We are looking for a driven and motivated Outbound Sales Development Representative . This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects ...

skilled Dynamics 365 Contact Centre Telephony Consultant to design, implement, and support enterprise-grade contact centre solutions. The role focuses on delivering seamless customer experiences using Dynamics 365, Omnichannel, telephony integrations, and AI-driven conversational solutions. What's on offer: Salary: £579 per day, Inside IR35 *negotiable based … experience *please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Lincolnshire (Hybrid): Configure and customise Dynamics 365 Customer Service/Contact Centre Design and manage case routing, queues, workstreams, and agent experiences Design and implement call ...

tech forums, driving improvements and automation within the squad and wider teams Be a testing expert and team lead helping to build software and customer experiences that support Ageas business strategy. Skills and experience you need as Senior Quality Engineer: Strong programming skills in Java (or similar modern … language) with understanding of object-oriented design, clean coding and refactoring. Experience designing, implementing, and maintaining automated test solutions across UI, API and integration layers. Experience testing large enterprise systems, including front-office (CRM/policy admin), middleware, APIs and back-office platforms. Excellent communication, stakeholder engagement ...

+ benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities … business to unlock insight, guide product strategy, and influence decision-making. You’ll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: Analyse user behaviour to uncover insights, identify pain points, and influence product direction. Design experiments and support ...

Financial Analyst (Commercial & Revenue Focus) Location: Purfleet, Essex Salary: £37,000 £39,000 (dependent on experience) Contract: Permanent hybrid 3 days in office ( mon to wed ) 2 days wfh own transport essential due to location We are delighted to be partnering with a prestige Cruise Line as they continue … strengthen their commercial operations. As one of the UK s most exciting and rapidly expanding cruise businesses, Our client is committed to delivering exceptional customer experiences while evolving in a highly competitive market. Due to continued growth and ambitious future plans, a newly created opportunity has arisen ...

spaces, and similar commercial environments in western Massachusetts. This role is ideal for a motivated sales professional who thrives on building client relationships, understanding customer needs, and driving new business in a rapidly growing market. Key Responsibilities: Sales & Prospecting: Proactively identify and target potential customers, including offices, gyms, coworking … Generate leads through cold calling, networking, referrals, and outreach campaigns. Conduct cold calls, attend trade shows, and utilize digital tools to generate new business. Customer Consultations: Meet with prospective clients to assess their hydration needs and present product solutions, including water coolers and sparkling water systems. Develop and deliver ...

digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. The Role We’re looking for an Enterprise Data Architect to play a pivotal role in shaping … investments Influencing senior stakeholders across business and technology to align on data decisions What We’re Looking For Strong enterprise and data architecture experience, with domain-driven design expertise Deep knowledge of modern data platforms (data warehouses, lakes, lakehouse architectures) Proven experience with enterprise data modelling ...

Product Designer - Fintech challenger bank - modern minimalism style About the role: My Client is seeking a Product Designer with strong UI and Native Mobile experience to help shape the future of how their customers build their financial futures. This is a rare opportunity to drive a major new product … designer who obsesses over the details that make people smile, we want to hear from you. If What you'll be doing: Elevating customer experiences: Looking holistically at how customers interact across all our products and identifying opportunities to make their journey smoother and more coherent Setting the craft ...

exciting opportunity to join one of Europe's largest privately owned IT organisations, delivering cutting-edge AV solutions across a variety of customer sites. What's on offer: Competitive salary: £32,000 - £35,000 Hybrid working and core hours aligned with role requirements Ongoing career development and life-long … Engineer , you will be responsible for the installation of professional AV systems across client sites. This role suits someone with hands-on AV installation experience, strong problem-solving ability, and the confidence to work independently or alongside team members and subcontractors to deliver high-quality solutions. Key Responsibilities Installation ...

About us We are a leading UK technology company delivering transformative, data-driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … clarity when critical IT services are disrupted. You will coordinate with cross-functional teams, guide decisions, and drive rapid service restoration to minimise customer and business impact. Your role will focus on strengthening our resilience. Youll lead post-incident reviews, support root cause analysis, and improve the processes that ...

ideal candidate will have a proven track record in sales, excellent communication skills, and a strong understanding of the IT industry. Proven B2B sales experience, ideally in a SaaS or software-driven environment. Exceptional communication and presentation skills. A passion for sales with a drive to exceed targets. Strong … historically this would be highly desirable! Job Responsibilities Proactively engage warm leads via phone, email, and other channels. Deliver impactful product demonstrations tailored to customer needs. Understand customers’ challenges and recommend solutions that align with their goals. Build and nurture relationships with prospects to convert them into paying customers. ...

Lead Generation team) into trading customers. Increase share of wallet within existing accounts through consultative selling. Work closely with internal teams to ensure seamless customer experience. Maintain accurate CRM records and deliver agreed KPIs for revenue and gross profit. Key Responsibilities Conduct on-site meetings and pre-appointed calls … growth. Deliver weekly and monthly KPIs for visits, opportunities, and conversions. Collaborate with Lead Generation and Account Management teams to maximise performance. Provide actionable customer insights and maintain CRM accuracy. Requirements About You Proven track record in B2B sales, ideally within construction, groundworks, or merchant sectors. Strong communicator ...

Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-stablished company that values expertise, customer service, and professional development. The Role You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them … from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience. Person fit · Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM) · Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. Whilst this is a home based role, you will be required to attend the Cambridge office twice a week. Responsibilities Business Development & Sales … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

your work directly shapes regulatory decision making. You will play a meaningful role in high‐impact programmes, using your SQL expertise to support fair customer outcomes and contribute to business‐critical reporting. The Company They are a forward‐thinking financial services organisation committed to delivering simple, transparent products … exceptional customer experiences. With a strong focus on inclusion and development, they create an environment where you can thrive and progress. Their analytics team sits at the heart of the business, supporting key programmes that drive transparency and customer fairness. Collaboration is central to their culture, with ...

Engineer Target Start Date: ASAP Contract Type: Permanent, Part Time, Full Time, Job Share option available Salary Range: £70,000 - £80,000 Dependent on Experience Location: Reigate, Manchester or Glasgow - Hybrid Closing Date for applications: Friday 27th March AI Engineer: Step into a role where your work shapes … join a rapidly expanding function with huge opportunities to innovate, scale, and influence how our business delivers smarter, faster, more human-centred customer experiences. If you’re driven by growth, curiosity, and real-world impact, this is your chance to make your mark. Main Responsibilities as an AI Engineer ...

aligned to business strategy. Working closely with functional leads, data engineers and BI developers, you will shape analytics capability across ERP, HCM, SCM and CX domains. Key Responsibilities: Architect and implement end-to-end Oracle FDI solutions Lead delivery of FDI modules across ERP, HCM, SCM and CX Analytics Design … Oracle Analytics Cloud (OAC) Proven experience with Oracle Autonomous Data Warehouse (ADW) Deep understanding of Oracle Fusion Applications data models (ERP, HCM, SCM, CX) Strong SQL/PL-SQL capability Experience in semantic modelling and KPI framework design Solid understanding of enterprise BI and cloud analytics architecture Strong ...

client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication … skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities ...

platforms) for globally recognised brands. The business combines UX/UI design, engineering and data expertise to help clients accelerate growth and deliver exceptional customer experiences. Following continued growth, they are looking for a hands-on Head of Delivery to lead a small but high-performing team while remaining … looking for Currently operating at Lead/Principal Delivery level or above Background in a digital agency, product consultancy or similar environment (essential) Proven experience managing complex digital product or platform deliveries Strong commercial awareness across margins, forecasting and portfolio health Comfortable being hands-on with clients while leading ...

software, including any core releases. Following structured processes to deliver accurate outcomes to meet regulatory requirements, including consumer duty and deliver the best possible customer experience. Approach vulnerable customers using best practice and document any reasonable steps taken for their fair treatment. Competence, Knowledge And Skills Competence You will … have a minimum of 5 GCSE's grades A*-C (or equivalent) including Maths and English Experience in evaluating complex data for decision-making and reporting. Excellent verbal and written communication Team player with positive approach with the ability to enthuse and motivate others Ability to work ...

/or mentoring other engineers, helping them to grow. · Collaborate with product and engineering leads to realize the Lab’s vision and deliver customer outcomes through robust, scalable, and maintainable services that underpin exceptional customer experiences. · Be curious about technology and look to foster a culture of innovation. … with a good working knowledge of Java, Spring Boot/Quarkus & REST APIs, hosting microservices in a container orchestration platform such as Kubernetes. Any experience of mobile native development would be beneficial. · Diverse technical experience and a proven ability to deliver high quality applications at scale. Strong knowledge ...

Trent As a Transformation Business Analyst , you will play a key role in delivering strategic change initiatives that improve operational efficiency and enhance customer experience. Working closely with cross-functional teams, you will help shape and deliver impactful solutions that align with organisational strategy and long-term objectives. … Role In this role, you will: Identify, define, and support change initiatives that deliver clear customer value and measurable commercial benefits. Engage, influence, and collaborate with stakeholders to secure input, alignment, and commitment throughout delivery. Elicit, document, and agree end-to-end requirements spanning people, processes, and technology. Contribute ...

direct-to-consumer meal prep platform , and as demand continues to grow they are now investing further in their Shopify Plus ecosystem and digital customer experience. As part of this growth, they're now looking for a Shopify Frontend Developer to join the team and help build and optimise … their storefront experience — from subscription journeys and landing pages to integrations and performance improvements. You'll be working closely with design, growth and ecommerce teams to deliver fast, scalable and conversion-focused Shopify solutions. Desired experience: Shopify theme development Shopify 2.0 architecture Liquid JavaScript HTML5/CSS/ ...

. You will manage a portfolio of around 350 customers, building strong relationships, identifying opportunities to upsell and cross-sell, and ensuring a seamless customer experience. Working closely with the engineering team, you will help scope and introduce new products, handle customer enquiries, and support renewals. The role … What we are looking for The ideal candidate will be a natural communicator who enjoys building rapport and delivering excellent service. Key attributes include: Experience in sales or account management , ideally within IT or telecoms A confident and outgoing personality with strong communication skills Ability to manage and grow ...