476 to 500 of 648 Remote Customer Experience Jobs

OneMain is an innovative, digital focused company who is transforming the way our customers think about and use financial products. We use a customer-first approach to develop incredible features and experiences that empower our customers, and our product team is at the center of it all. As a product leader at OneMain, you and the rest of your … delivering on our business objectives is core to what our product team does. An ideal member of the product strategy team has a proven track record of delivering amazing customer experiences and results at scale. You have a strong bias for action, and youll do whatever it takes to get it done. You are a strategic thinker who can … see over the distant horizon, but also jump right into the mix and own the execution details. You are passionate about solving customer problems and driven to deliver outcomes that help our customers improve their financial lives and our business reach our goals. You can balance the art and science of product management, mixing strong data-driven focus with More ❯

vision for a high-growth automotive retailer making waves in the digital space. From optimising Shopify storefronts and integrating advanced eCommerce tools, to weaving AI and automation into the customer journey, youll turn technology into a revenue-driving powerhouse. What Makes This Role Different Salary: £85,000 £100,000 DOE Bonus: 10%+ performance-linked Equity: Real share options … Lead the development, optimisation, and scaling of Shopify-based solutions managing both internal teams and specialist third-party agencies. Set the Tech Roadmap: Align platform capabilities with sales growth, customer retention, and brand expansion. Champion AI & Automation: Embed AI tools and automation into marketing, fulfilment, and customer service to create a frictionless buying journey. Lead High-Impact Teams … CRM, and marketing platforms. Data-Driven Decisions: Optimise product content, analytics, and reporting to supercharge commercial performance. Platform Reliability: Own uptime, speed, and performance, ensuring a best-in-class customer experience. What Youll Bring Senior-level leadership in eCommerce technology , ideally within a scaling retail or automotive environment. Shopify mastery from core functionality to deep customisation and complex integrations. More ❯

London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects with millions of loyal customers. You’ll use data to tell stories, optimise … into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same, and every insight counts. Essential Skills 1–3 years’ experience in customer, loyalty, or CRM analytics Confident using SQL, Excel and translating data into stakeholder-friendly insights Familiarity with A/B testing, control groups, and campaign measurement More ❯

London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects with millions of loyal customers. You’ll use data to tell stories, optimise … into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same, and every insight counts. Essential Skills 1–3 years’ experience in customer, loyalty, or CRM analytics Confident using SQL, Excel and translating data into stakeholder-friendly insights Familiarity with A/B testing, control groups, and campaign measurement More ❯

opportunity to contribute to saving and improving peoples lives. If you are a highly motivated and experienced individual with a proven track record of effective and proactive systems test experience, this post is ideal for you. You will be joining an ambitious team striving for excellence with a mind-set of continuous improvement. Main duties of the job In … the development and implementation of technology solutions that will ensure the services offered through NHSBT and continue to support donation professionals and improve in terms of quality, accuracy and customer experience. Working with a range of internal and external partners from a diverse range of stakeholders such as IT service providers, marketing, external data feed partners and other public … Postgraduate diploma in software testing or equivalent experience. Certification in software testing from a recognised body (e.g. ISTQB) or equivalent experience. Demonstrates commitment to own continued professional development (CPD) Experience Essential Significant direct experience in the role of system test engineer, programmer or equivalent. Expert knowledge in black box and white box testing. Good knowledge of software testing More ❯

that help Samsara's customers manage their vehicle and asset lifecycle on our platform. We are looking for a technical Product Manager with a deep interest (and ideally prior experience) in 1) conceptualizing, designing and building platforms to standardize and centralize access to key data points, 2) managing integrations with external partners to bring valuable data into Samsara's … a problem solver and go-getter, not deterred by roadblocks, and focused on delivering results. Together, we are helping customers enhance their fleet operations, and your passion & advocacy for customer needs is something you infuse into all of your work. You should apply if: You want to impact the industries that run our world: Your efforts will result in … of product features and offerings. Deeply understand, advocate for and support the different ways that vehicle diagnostics can be used across the Samsara portfolio always focusing on preserving the customer experience. Collaborate with downstream product teams who depend on your team's data & capabilities. Manage a robust "intake" process to understand vehicle data platform needs and factor those into More ❯

the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to be a driving force in the energy sector? Our client is seeking a passionate and talented Innovation … ideas, integrating AI with front-end and back-end systems. AI & Machine Learning Implementation: Design and deploy AI/ML models to extract insights from energy data and enhance customer experience. Full-Stack Development: Architect end-to-end solutions, ensuring seamless integration and optimal performance across the tech stack. Technical Innovation: Leverage technologies like large language models, computer vision … Cloud and DevOps Implementation: Manage applications in cloud environments (AWS/Azure) and enhance deployment efficiency with CI/CD pipelines. Design Skills Application: Contribute to user interface and experience aspects, focusing on intuitive AI interactions and data visualizations. Knowledge Sharing: Mentor team members in emerging AI technologies and modern development practices. Stakeholder Interaction: Collaborate with stakeholders to refine More ❯

services. You will act as the first point of contact on the SCW IT Service Desk so applicants must be confident to talk over the phone and provide friendly customer service. The role itself is office based from either Bridgwater (TA6 4RN), Eastleigh (SO50 5PB), Ashford (TN23 1PP) or Worthing (BN11 1RY), however SCW is an agile and flexible … allowing remote working, however individuals may need to work onsite when required or requested. The Service Desk is a fast-paced environment where time management is essential to success, customer satisfaction is key, and we strive to provide the best possible service to our customers at all times. This role can be delivered in a flexible hybrid way with … enthusiastic self-motivated individual who can work both alone and as a member of a wider team. You will need to have excellent communication skills and provide a professional customer experience. Effectively prioritising your workload is paramount to this role. You will be required to possess strong problem-solving skills and be able to share this knowledge with the More ❯

to the Team A strategic mindset with a systems-thinking approach to simplifying complexity. A strong perspective and the ability to advocate for design and inclusive experiences effectively. Proven experience collaborating cross-functionally and delivering successful products. Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities. Deep understanding of Design Thinking principles and … best practices. Hands-on experience with Design Sprints and Customer Journey Mapping. A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions. A history of mentoring and guiding designers. A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seeks improvement. Required Qualifications and Skills The ideal candidate will be … in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences. We are seeking the following: 5+ years of experience in Product Design or related fields. 5+ years of experience working collaboratively with product, engineering, design, content More ❯

to the Team A strategic mindset with a systems-thinking approach to simplifying complexity. A strong perspective and the ability to advocate for design and inclusive experiences effectively. Proven experience collaborating cross-functionally and delivering successful products. Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities. Deep understanding of Design Thinking principles and … best practices. Hands-on experience with Design Sprints and Customer Journey Mapping. A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions. A history of mentoring and guiding designers. A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seeks improvement. Required Qualifications and Skills The ideal candidate will be … in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences. We are seeking the following: 5+ years of experience in Product Design or related fields. 5+ years of experience working collaboratively with product, engineering, design, content More ❯

to the Team A strategic mindset with a systems-thinking approach to simplifying complexity. A strong perspective and the ability to advocate for design and inclusive experiences effectively. Proven experience collaborating cross-functionally and delivering successful products. Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities. Deep understanding of Design Thinking principles and … best practices. Hands-on experience with Design Sprints and Customer Journey Mapping. A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions. A history of mentoring and guiding designers. A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seeks improvement. Required Qualifications and Skills The ideal candidate will be … in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences. We are seeking the following: 5+ years of experience in Product Design or related fields. 5+ years of experience working collaboratively with product, engineering, design, content More ❯

to the Team A strategic mindset with a systems-thinking approach to simplifying complexity. A strong perspective and the ability to advocate for design and inclusive experiences effectively. Proven experience collaborating cross-functionally and delivering successful products. Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities. Deep understanding of Design Thinking principles and … best practices. Hands-on experience with Design Sprints and Customer Journey Mapping. A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions. A history of mentoring and guiding designers. A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seeks improvement. Required Qualifications and Skills The ideal candidate will be … in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences. We are seeking the following: 5+ years of experience in Product Design or related fields. 5+ years of experience working collaboratively with product, engineering, design, content More ❯

to the Team A strategic mindset with a systems-thinking approach to simplifying complexity. A strong perspective and the ability to advocate for design and inclusive experiences effectively. Proven experience collaborating cross-functionally and delivering successful products. Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities. Deep understanding of Design Thinking principles and … best practices. Hands-on experience with Design Sprints and Customer Journey Mapping. A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions. A history of mentoring and guiding designers. A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seeks improvement. Required Qualifications and Skills The ideal candidate will be … in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences. We are seeking the following: 5+ years of experience in Product Design or related fields. 5+ years of experience working collaboratively with product, engineering, design, content More ❯

to the Team A strategic mindset with a systems-thinking approach to simplifying complexity. A strong perspective and the ability to advocate for design and inclusive experiences effectively. Proven experience collaborating cross-functionally and delivering successful products. Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities. Deep understanding of Design Thinking principles and … best practices. Hands-on experience with Design Sprints and Customer Journey Mapping. A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions. A history of mentoring and guiding designers. A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seeks improvement. Required Qualifications and Skills The ideal candidate will be … in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences. We are seeking the following: 5+ years of experience in Product Design or related fields. 5+ years of experience working collaboratively with product, engineering, design, content More ❯

to the Team A strategic mindset with a systems-thinking approach to simplifying complexity. A strong perspective and the ability to advocate for design and inclusive experiences effectively. Proven experience collaborating cross-functionally and delivering successful products. Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities. Deep understanding of Design Thinking principles and … best practices. Hands-on experience with Design Sprints and Customer Journey Mapping. A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions. A history of mentoring and guiding designers. A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seeks improvement. Required Qualifications and Skills The ideal candidate will be … in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences. We are seeking the following: 5+ years of experience in Product Design or related fields. 5+ years of experience working collaboratively with product, engineering, design, content More ❯

to the Team A strategic mindset with a systems-thinking approach to simplifying complexity. A strong perspective and the ability to advocate for design and inclusive experiences effectively. Proven experience collaborating cross-functionally and delivering successful products. Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities. Deep understanding of Design Thinking principles and … best practices. Hands-on experience with Design Sprints and Customer Journey Mapping. A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions. A history of mentoring and guiding designers. A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seeks improvement. Required Qualifications and Skills The ideal candidate will be … in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences. We are seeking the following: 5+ years of experience in Product Design or related fields. 5+ years of experience working collaboratively with product, engineering, design, content More ❯

to the Team A strategic mindset with a systems-thinking approach to simplifying complexity. A strong perspective and the ability to advocate for design and inclusive experiences effectively. Proven experience collaborating cross-functionally and delivering successful products. Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities. Deep understanding of Design Thinking principles and … best practices. Hands-on experience with Design Sprints and Customer Journey Mapping. A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions. A history of mentoring and guiding designers. A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seeks improvement. Required Qualifications and Skills The ideal candidate will be … in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences. We are seeking the following: 5+ years of experience in Product Design or related fields. 5+ years of experience working collaboratively with product, engineering, design, content More ❯

the heart of every decision they make. Their mission is to transform how data is captured, engineered, and consumed across the organisation. Enabling & empowering smarter insights and creating seamless customer experiences. The Role As a Senior Data Engineer, you'll be a key player in building and evolving a modern Azure-based data platform that underpins decision-making across … a Senior Data Engineer who is excited about solving complex data challenges at scale and has a proven track record of delivering enterprise-level solutions. Essential Skills: 5 years' experience in Data Engineering. Strong expertise in Databricks, Azure Data Factory, Azure SQL, and Azure Synapse/DW. Solid understanding of dimensional modelling (Kimball, Star Schema) and EDW solutions. Experience … cloud and DevOps practices - ie Azure, CI/CD pipelines, scaling, cost optimisation. Strong problem-solving and communication skills. Desirable Skills: Background in retail or e-commerce data environments. Experience with Google Analytics data integration. Why Join? This is more than just a Senior Data Engineer role it's a chance to shape the future of a high-growth More ❯

at the forefront of innovation and digital transformation. With a strong presence across the UK and beyond, the business is committed to delivering cutting-edge connectivity solutions and exceptional customer experiences. Role Overview We are seeking a highly capable Technical Project Manager to lead and deliver complex technology projects across the organisation. This is a permanent role offering hybrid … depending on the delivery model. Identify and mitigate risks, resolve issues, and ensure project quality and compliance. Communicate effectively with senior stakeholders, providing clear updates and insights. Required Skills & Experience Proven experience as a Technical Project Manager in a complex, fast-paced environment. Strong understanding of project management methodologies (Agile, Waterfall, Hybrid). Experience delivering technology infrastructure … Excellent stakeholder management and communication skills. Ability to manage multiple projects simultaneously and prioritise effectively. Familiarity with tools such as JIRA, Confluence, MS Project, or equivalent . Telecoms industry experience is a strong advantage but not essential. Desirable Project Management certifications (e.g., PMP, PRINCE2, Agile PM, Scrum Master ). Experience working in regulated environments or with large-scale More ❯

at the forefront of innovation and digital transformation. With a strong presence across the UK and beyond, the business is committed to delivering cutting-edge connectivity solutions and exceptional customer experiences. Role Overview We are seeking a highly capable Technical Project Manager to lead and deliver complex technology projects across the organisation. This is a permanent role offering hybrid … depending on the delivery model. Identify and mitigate risks, resolve issues, and ensure project quality and compliance. Communicate effectively with senior stakeholders, providing clear updates and insights. Required Skills & Experience Proven experience as a Technical Project Manager in a complex, fast-paced environment. Strong understanding of project management methodologies (Agile, Waterfall, Hybrid). Experience delivering technology infrastructure … Excellent stakeholder management and communication skills. Ability to manage multiple projects simultaneously and prioritise effectively. Familiarity with tools such as JIRA, Confluence, MS Project, or equivalent . Telecoms industry experience is a strong advantage but not essential. Desirable Project Management certifications (e.g., PMP, PRINCE2, Agile PM, Scrum Master ). Experience working in regulated environments or with large-scale More ❯

be responsible for delivering complex security projects on time, within scope, and within budget. You’ll work closely with internal teams and external clients, ensuring seamless execution and excellent customer experience. Key Responsibilities: Lead and manage end-to-end delivery of security-related projects Develop project plans, manage resources, and track progress against milestones Identify and mitigate risks, ensuring … methodology About You We’re looking for a strong communicator and organised problem-solver with a proven track record in project management within IT or cyber security. Essential Skills & Experience: Demonstrable experience as a Project Manager in IT/Network Security projects Strong stakeholder management and communication skills Ability to manage multiple projects simultaneously in a fast-paced More ❯

a pro-active and driven individual to join as an Account Manager for the UK E-commerce Division. This a key position within the business so looking for ambitious, customer focused individuals to come and be part of this fabulous team! This is a Fixed Term Contract until March 2026. Collaborating with divisional Sales Teams, you will be using … your experience within ecommerce to build and establish relationships with on of our biggest ecommerce accounts, as well as working with some newer accounts, in line with our growth strategy. There is an element of new business development & on-boarding to enhance the e-commerce business unit. This is a customer facing role working in partnership with our … updates and supporting during tender updates and new proposals. As a strong sales professional and natural 'people-person', you will thrive on networking with the wider sales teams and customer sites to allow to you to identifying new growth areas, drive performance through engagement and awareness to maximise revenue to support the account strategy and plans. Working with our More ❯

through innovative AI/ML solutions. Your role will involve building scalable ML pipelines, ensuring data quality, and deploying models into production environments to drive business insights and improve customer experiences. Job Description: Essential Responsibilities: Lead the development and optimization of advanced machine learning models. Oversee the preprocessing and analysis of large datasets. Deploy and maintain ML solutions in … teams to integrate ML models into products and services. Monitor and evaluate the performance of deployed models, making necessary adjustments. Minimum Qualifications: Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience. Extensive experience with ML frameworks like TensorFlow, PyTorch, or scikit-learn. Expertise in cloud platforms (AWS, Azure, GCP) and tools … for data processing and model deployment. Preferred Qualification: MSc or equivalent experience in a quantitative field (Computer Science, Mathematics, Engineering, Artificial Intelligence, etc.) Proficiency in SQL, Python and relevant ML frameworks, packages, and tools Experience with developing machine learning models at scale from inception to business impact Experience in designing ML pipelines, including model versioning, model deployment More ❯

creating a dedicated Project Management Office (PMO). The PMO function is being designed and rolled out now, and will require ongoing build, nurture, and refinement to deliver brilliant customer experiences through consistently well-managed projects. The Project Management Officer role is a step-up into leadership ideal for an ambitious Project Coordinator or Junior Project Manager who is … taking on day-to-day line management responsibilities (with structured support from the Head of Operations and HR Manager) Ensure clients, colleagues, and third parties have a seamless experience across every project Drive the design, rollout, and continuous improvement of the PMO function For the right candidate, this role offers a clear growth path to PMO Manager as the … as escalation point for governance issues, risks, and decisions. Liaise with Finance on project milestones, budgets, and invoicing. Continuous Improvement Monitor PMO team performance against agreed measures (compliance, efficiency, customer satisfaction). Lead focus groups and initiatives to refine processes, templates, and tools. Promote the PMO across the business as a driver of project excellence and customer experience. More ❯

Legal Specialist Sector - Legaltech, Law, Technology, SAAS, Artificial Intelligence Location - Central London/Hybrid Salary & Benefits - £30,000 to £45,000 (depending on experience) + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type - Graduate, Legal, Full-time, Permanent Recruiting graduate level to 2+ years experience in a legal role. Ideally with experience in contract review. … countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s … as part of a team. - Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. - Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. - Comfortable with learning and utilizing new software and technology More ❯