476 to 500 of 886 Remote Customer Experience Jobs

trusted provider of innovative EPOS (Electronic Point of Sale) systems, delivering cutting-edge software and hardware solutions to help businesses streamline operations, improve customer experience and increase efficiency. Supporting clients across the retail and hospitality sectors, we pride ourselves on our customer-focused approach, industry expertise … Responsibilities: Identify, qualify and pursue new business opportunities Build, develop and maintain strong client relationships Use CRM software to manage sales activities and customer interactions Deliver engaging presentations and product demonstrations Collaborate with internal teams to ensure seamless sales handovers Attend trade shows, networking events and industry exhibitions Provide ...

Sales Operations Manager Salary : £55,000 - £70,000 pa, DOE Location : London – Hybrid working model Benefits : Comprehensive & competitive benefits package Channel Experience: VAR, IT Reseller, Vendor, Distributor Roles & Responsibilities: Sales Governance & Processes: Define and maintain standardised sales processes, monitoring compliance and create accountability mechanisms to ensure consistent and repeatable … accurate incentive payment cycles aligned to payroll processes. Support design and modelling of compensation plans that motivate performance and align with business objectives. Customer Procurement Portals & Digital Sales Enablement: Oversee the setup, integration and ongoing management of customer procurement portals, e-commerce tools, CPQ systems, and digital buyer ...

integration, and optimisation of core business systems Ensure robust cyber security, data governance, and digital resilience Drive the adoption of innovative technologies that improve customer experience and operational efficiency Lead teams across IT, Digital, Finance, Revenues and Benefits to deliver reliable, cost-effective, user-centred services Leadership … Unitary Authority Finance, Revenues and Benefits Strategic leadership and operational oversight of Revenues and Benefits Act as deputy s151 officer subject to qualifications and experience Lead finance, audit and insurance to meet legislative requirements Support financial and IT strategies for reorganisation Governance, reporting and engagement Deliver annual service plans ...

equalisation and scheme onboarding as part of a wider administration system implementation project - this position includes technical/hands on involvement. My client values customer journey and customer experience like no other - this is paramount to the choices they make and action they take. Location: Manchester - hybrid … working modelSalary: up to £106,000 dependant on experience. Requirements: - Strong experience in DB Pensions - non-negotiable.- Team management (>5 direct reports).- Experienced in pension calculations - both manual and developing proformas. Strong Excel VBA skills. - SQL skills are highly desirable. Company insight: - The client I am partnered with ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday … paced and dynamic Helpdesk team, the role of Helpdesk Technician aims to resolve printing, network and services issues remotely, delivering an efficient and effective customer service to our clients, focussed on exceeding expectations Using remote access software to assist our clients in diagnosing and resolving software related faults ...

keep ahead of the market with product research and development with a focus on sustainability. The Business Analyst is responsible for analysing business and customer requirements to implement more efficient processes and a smoother customer experience from quotation to order by visualising how customers experience … order workflow, specify the landscape of tools to guide the process digitally and implement and test systems to ensure solutions meet both business and customer needs. You will be based in their head office in Surrey as part of a European team and this role will involve some European ...

Role: Customer Insight & Speech Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer … Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight & Speech Analyst acts as a bridge between customer ...

Role: Customer Insight & Speech Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer … Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight & Speech Analyst acts as a bridge between customer ...

leading technology and retail projects across the UK and ROI. Join a highly reputable business where your work will drive real change, shaping the customer experience and delivering tangible results across multiple workstreams.Key Responsibilities: Deliver assigned projects/workstreams end-to-end, ensuring timelines and outcomes … workshops, and cross-team collaboration Follow PMO frameworks and maintain accurate portfolio reporting Run lessons-learned sessions and support ongoing process improvements Requirements: Proven experience as a Project Manager within the Retail Sector Strong knowledge of RAIDD management, governance processes, and project controls Experience collaborating with third parties ...

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … exciting time to be part of growing business. In Corporate Services & People, we improve the effectiveness and efficiency of the business functions (Strategy, Customer, Finance, People, Operations) and generate real insights to help deliver value to the business. Our mission statement is to create a sustainable practice which ...

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … exciting time to be part of growing business. In Corporate Services & People, we improve the effectiveness and efficiency of the business functions (Strategy, Customer, Finance, People, Operations) and generate real insights to help deliver value to the business. Our mission statement is to create a sustainable practice which ...

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … exciting time to be part of growing business. In Corporate Services & People, we improve the effectiveness and efficiency of the business functions (Strategy, Customer, Finance, People, Operations) and generate real insights to help deliver value to the business. Our mission statement is to create a sustainable practice which ...

Role: IT Consultant Location: Preston Hybrid (with some customer site visits) Sector: Managed Services/IT Consultancy Salary: up to £50,000 depending on experience The role Are you a technically minded problem solver who loves working directly with customers to design and deliver impactful IT solutions … growing Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments. This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering opportunities ...

space. You will serve as a visible and trusted representative of Bitpanda in our Telegram communities, combining your social media flair with a strong customer support background to enhance sentiment, support users, and foster healthy community interactions in real time. You'll moderate discussions, spark engaging conversations, and embody … adapting your schedule to high-activity periods, breaking news, or relevant global events. Profil Experienced Community Manager or Moderator , preferably 1 year of proven experience managing Telegram or similar chat-based communities. Experience directly in the crypto, fintech, or finance space is a plus. Bilingual communicator : Fluent ...

Role: Customer Insight Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight … Gathering data Analysing data Identifying pain points Troubleshooting Creating reports and dashboards Presenting insights Making recommendations Collaborating with cross-functional contact centre teams Supporting CX initiatives Monitoring effectiveness Continuous Improvement Exploring new data sources Refining analysis methods The Customer Insight Analyst acts as a bridge between customer data ...

technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge ...

lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver change and adoption activities, including training and post-implementation support, to embed new systems and ways of working. Product Deployment … Work closely with Product and Engineering teams to gather requirements, develop user stories, plan and execute UAT, and ensure deployments meet customer needs. Client Liaison: Act as a primary point of contact for customers during deployment, managing issues, updates, and ongoing communications. Cross-functional Engagement: Collaborate with product managers ...

lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver change and adoption activities, including training and post-implementation support, to embed new systems and ways of working. Product Deployment … Work closely with Product and Engineering teams to gather requirements, develop user stories, plan and execute UAT, and ensure deployments meet customer needs. Client Liaison: Act as a primary point of contact for customers during deployment, managing issues, updates, and ongoing communications. Cross-functional Engagement: Collaborate with product managers ...

lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver change and adoption activities, including training and post-implementation support, to embed new systems and ways of working. Product Deployment … Work closely with Product and Engineering teams to gather requirements, develop user stories, plan and execute UAT, and ensure deployments meet customer needs. Client Liaison: Act as a primary point of contact for customers during deployment, managing issues, updates, and ongoing communications. Cross-functional Engagement: Collaborate with product managers ...

Service Desk Analyst - Nottingham (Hybrid) Are you a customer-focused professional looking for a role that balances office collaboration with the flexibility of working from home? Join our team of six analysts in Nottingham, where we pride ourselves on solving problems at the first point of contact and maintaining … Service Desk Analyst, you will be the first point of contact for technical incidents and enquiries. Your focus will be on the user experience, ensuring every call and email is handled with care and efficiency. Key Responsibilities: Manage incoming calls and emails via Genesys, logging incidents into our ITSM ...

optimise our cloud offerings. The role is accountable for ensuring our platforms (including Partner Centre) are fit for purpose, scalable, commercially compelling & deliver exceptional customer experience throughout their lifecycle. You'll be managing each product through all lifecycle stages: introduction, growth, maturity, decline, and retirement and facilitate … internal stakeholders. Ideally if you have Azure Fundamentals/Azure Administrator/Azure Solutions Architect certifications we'd love to hear from you. Extensive experience in Product Management positions related to Cloud, Hosting, SaaS, or Managed Services. Expertise collaborating with Public Cloud vendors (such as Microsoft, CSP Portal providers ...

portfolio of Billing and CRM products. Translate complex product capabilities into clear business outcomes and market value. Partner closely with Product Management, Sales, and CX leaders to drive growth and adoption. Lead competitive positioning, packaging, and messaging across the product suite. Work hands-on with CRM and Billing platforms … understand functionality and shape positioning. About You Experience in Energy/Utilities. Strong understanding of Customer Experience, CRM, and Call Centre operations. Exposure to Billing systems, pricing, or rate design. Working knowledge of platforms such as Salesforce or similar CRM systems. Analytical, detail-oriented mindset with strong ...

portfolio of Billing and CRM products. Translate complex product capabilities into clear business outcomes and market value. Partner closely with Product Management, Sales, and CX leaders to drive growth and adoption. Lead competitive positioning, packaging, and messaging across the product suite. Work hands-on with CRM and Billing platforms … understand functionality and shape positioning. About You Experience in Energy/Utilities. Strong understanding of Customer Experience, CRM, and Call Centre operations. Exposure to Billing systems, pricing, or rate design. Working knowledge of platforms such as Salesforce or similar CRM systems. Analytical, detail-oriented mindset with strong ...

portfolio of Billing and CRM products. Translate complex product capabilities into clear business outcomes and market value. Partner closely with Product Management, Sales, and CX leaders to drive growth and adoption. Lead competitive positioning, packaging, and messaging across the product suite. Work hands-on with CRM and Billing platforms … understand functionality and shape positioning. About You Experience in Energy/Utilities. Strong understanding of Customer Experience, CRM, and Call Centre operations. Exposure to Billing systems, pricing, or rate design. Working knowledge of platforms such as Salesforce or similar CRM systems. Analytical, detail-oriented mindset with strong ...

already-defined value-creation plan and deliver it with pace, clarity, and precision. If you are an execution-first leader with subscription/SaaS experience and a track record of driving ARR, margin, with a blend of financial, technical and commercial skills; this role could be for you! What … delivery role built around: • Strengthening subscription KPIs: MRR growth, churn, NRR, LTV • Delivering automation, integrations, and AI features • Reducing cost-to-serve and improving customer experience • Building strategic partnerships and commercial alliances • Enhancing data, governance, and reporting to PE-grade standards • Preparing the full narrative, materials ...