501 to 525 of 1,037 Remote/Hybrid Customer Experience Jobs

Senior People Partner – Product & Functions

Location
Cardiff, Wales, United Kingdom
centre of the machine that makes that growth possible The Opportunity Mission-driven HR : Partner with product, design and digital lending leaders building the customer experience for millions, plus our fraud, workplaces, impact and corporate communications and marketing teams Global recognition : Join a company named by TIME … partnered with senior leaders in a scaling technology, fintech or high-growth business, and has owned a portfolio rather than supported one. Required Experience HR business partnering experience with senior leaders in a scaling technology, fintech or high-growth business, with portfolio ownership Exposure to product, design, marketing ...

Senior People Partner – Product & Functions

Location
Greater London, England, United Kingdom
centre of the machine that makes that growth possible The Opportunity Mission-driven HR : Partner with product, design and digital lending leaders building the customer experience for millions, plus our fraud, workplaces, impact and corporate communications and marketing teams Global recognition : Join a company named by TIME … partnered with senior leaders in a scaling technology, fintech or high-growth business, and has owned a portfolio rather than supported one. Required Experience HR business partnering experience with senior leaders in a scaling technology, fintech or high-growth business, with portfolio ownership Exposure to product, design, marketing ...

Customer Success Lead - UK/I

Location
Greater London, England, United Kingdom
valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate … working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the Role As the Customer Success Lead you’ll lead a team of experienced Customer Success team members across the UK&I region. You’ll balance people leadership ...

Engineering Operations Support Specialist

Location
Southampton, England, United Kingdom
Strong communication and interpersonal skills, with the ability to work with stakeholders at different levels of the organisation. High level of attention to detail. Experience in administrative support within an engineering or similar technical environment, with an understanding of engineering processes and documentation requirements. Candidates should be educated … required at the annual invitation date, normally in October. Our Behaviours At Kingfisher, we are united by our 6 core behaviours Constantly improving our customer experience Acting with humanity and care Be curious Thriving on learning, thinking beyond the obvious Be inclusive Acting inclusively in diverse teams ...

Engineering Operations Support Specialist

Location
Greater London, England, United Kingdom
Strong communication and interpersonal skills, with the ability to work with stakeholders at different levels of the organisation. High level of attention to detail. Experience in administrative support within an engineering or similar technical environment, with an understanding of engineering processes and documentation requirements. Candidates should be educated … required at the annual invitation date, normally in October. Our Behaviours At Kingfisher, we are united by our 6 core behaviours Constantly improving our customer experience Acting with humanity and care Be curious Thriving on learning, thinking beyond the obvious Be inclusive Acting inclusively in diverse teams ...

Software Engineer, DTN

Location
Greater London, England, United Kingdom
solve impactful problems for our customers and partners that will change how communication networks are operated around the world. The ideal candidate should have experience with the DTN stack, distributed systems with cloud technologies, and solutions to networking, storage, queueing and other systems challenges. Key Responsibilities: Develop and maintain … High-curiosity for both business and technology strategies, processes, and objectives (pushing past surface-level understanding to gain a granular command of different ecosystems) Experience working with customers/end-users answering questions and coming up with creative solutions A strong desire to pitch and sell our amazing technology ...

Business Development Representative – Hybrid

Location
Greater London, England, United Kingdom
growth technology company. The Business Development Representative (BDR) will: Be the first point of contact for customers that need help finding solutions Develop your customer centric sales skills to deliver a stellar customer experience Learn Cloudflare’s products and services in detail Similar to other roles that … looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will: Learn customer-centric sales skills Become an expert in Cloudflare’s product Team members have opportunities to move into roles across the organization, especially in mid-market sales ...

Customer Insight Analyst

Hiring Organisation
GOAT & Partners Ltd
Location
City of London, London, United Kingdom
in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

Staff Software Engineer (Privacy & Data Security)

Location
Greater London, England, United Kingdom
empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Staff Software Engineers identify key strategic technical initiatives, deliver significant value to our customers … discovery and development of privacy features that expand Vanta’s value for its customers. Your work will accelerate product development and create a consistent customer experience for all of our customer segments. Vanta’s team and technology surface are growing quickly, and it’s essential that ...

Service Catalogue Lead (On-Site)

Location
Manchester, England, United Kingdom
promotes best practices across the organisation. Through effective governance, process optimisation, and the use of data-driven insights, the role enhances the end-user experience, supports efficient service delivery, and enables informed decision-making across the service management landscape.Hybrid working: The places that you work from … develop, review, and enhance catalogue services throughout their lifecycle.Establish and maintain appropriate governance, reporting, and performance measures to monitor catalogue health, service adoption, customer experience, and compliance with agreed standards.Ensure all catalogue changes are assessed, documented, approved, and communicated effectively, maintaining alignment between service definitions, fulfilment processes ...

Service Catalogue Lead (On-Site)

Location
Urmston, England, United Kingdom
promotes best practices across the organisation. Through effective governance, process optimisation, and the use of data-driven insights, the role enhances the end-user experience, supports efficient service delivery, and enables informed decision-making across the service management landscape.Hybrid working: The places that you work from … develop, review, and enhance catalogue services throughout their lifecycle.Establish and maintain appropriate governance, reporting, and performance measures to monitor catalogue health, service adoption, customer experience, and compliance with agreed standards.Ensure all catalogue changes are assessed, documented, approved, and communicated effectively, maintaining alignment between service definitions, fulfilment processes ...

Senior Delivery Manager - Digital Products

Hiring Organisation
Etch
Location
Southampton, England, United Kingdom
their best work. Proactively identify, manage, and escalate risks, issues, and dependencies, keeping clients informed and confident throughout. Work closely with Principal Consultants, Experience Designers, and Technology leads to ensure delivery plans reflect realistic effort, sequencing, and resourcing. Support account growth by flagging follow-on opportunities to account leads … Participate in Etch's wider commercial and PR activities, including thought leadership and event speaking where relevant. Person Specification 6 to 10 years of experience in programme or senior digital project delivery, and must be within a consulting, agency, or digital transformation environment. Proven track record of delivering large ...

Senior ML Product Manager - Trips Data and AI

Location
Manchester, England, United Kingdom
attraction. The ease of catching the right flight. The confidence of seamless ground transport. Through our products, partners, and people, we empower everyone to experience the world. Role Description This role is based in Manchester, UK. Our Trips marketplace spans attractions, flights, and ground transport , and we are investing … heavily in Data & AI to unlock the next generation of customer and partner value across these verticals. Data & AI powers many of Booking.com’s most impactful machine-learning capabilities. As a Senior Product Manager , you will play a critical role in expanding the impact of our Data & AI products ...

Continuous Improvement Lead

Location
United Kingdom
Improvement Lead to bridge high-level operational strategy and hands-on delivery. In this role, you will lead cross-departmental projects aimed at enhancing customer experience, reducing waste, and streamlining contact centre performance. You will act as the key operational link between senior leadership, technology partners, and outsourced … Strong in-built analytical mindset, a high level of numerical ability which enables you to quickly spot trends and opportunities in raw data Experience in understanding key operational processes, systems and technologies across multiple lines of business and at pace Minimum of two years experience of using ...

frog - Digital Strategy - Managing Consultant

Location
Greater London, England, United Kingdom
Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining … each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach ...

Customer Success Specialist

Location
Greater London, England, United Kingdom
Client Activation Specialist As part of the Operations Division, you will join the Customer Onboarding team. You will act as the operational backbone for our clients during the acquisition pilots phase, ensuring their journey with Malt is seamless. The mission is to ensure the successful and seamless operational launch … managing initial company setup, onboarding hiring managers, coordinating financing and system integrations, and preparing the account for smooth handover to the long‐term customer administration teams. Key responsibilities Support client operations during acquisition pilots: set up companies so that Malt can operate the first staffings and projects, and onboard ...

Solution Architect - Applied AI & Software

Location
Greater London, England, United Kingdom
right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, AI & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place … engineering standards across the wider technology group. What You'll Bring to the Role Essential Requirements: 10+ years of software engineering and architecture experience, with substantial recent hands-on development experience and a track record of personally delivering production systems. Strong hands-on expertise across Python, SQL, backend ...

Digital Analyst

Location
Greater London, England, United Kingdom
weekly and monthly digital performance reporting for trading stakeholders, translating data into clear, actionable insights rather than raw numbers.Use Tableau data, including product and customer detail not available in Adobe Analytics, to build a fuller picture of performance, our product and customer needs.Analyse the work delivered … colleagues to embed evidence-based decision-making across the business.Identify opportunities and share findings and recommendations that drive improvements to traffic, conversion, bookings, joiners, customer experience, etc by clearly articulating specific benefits for each opportunity/recommendationWhat You’ll Need4+ years’ experience using Adobe Analytics ...

VodafoneThree - IP Design Authority

Location
Newbury, England, United Kingdom
just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected … integration of legacy Vodafone and Three transport networks, helping to ensure seamless interoperability. You’ll design and optimise transport network solutions that enhance customer experience and network performance. You’ll lead the planning and design of core, aggregation, and backhaul IP networks. You’ll design IP services that ...

Lead Delivery Manager - Agile

Location
Liverpool, England, United Kingdom
life easier, faster and more enjoyable for our customers. That's why we're looking for a Lead Delivery Manager to join our Digital Customer Experience (DCX) tribe. This is a chance to lead the delivery of high-profile initiatives that directly impact how customers shop with us. … delivery of large, complex initiatives across multiple product squads and strategic programmes Creating the clarity, focus and momentum that enables teams to deliver valuable customer outcomes consistently Working closely with Product Managers, Engineers and Designers to align priorities and turn ambitious roadmaps into reality Removing blockers, managing dependencies ...

Business Development Executive

Hiring Organisation
Osborne Appointments
Location
Hatfield, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 32,000 - 40,000 Annual
Structure Job Type: Full Time, Permanent Business Development Executive About the Company Our client is a successful and growing organisation providing technology-enabled subscription, customer experience and BPO solutions across the media, publishing, membership and not-for-profit sectors. They are looking to recruit a Business Development Executive … accurate CRM records, pipeline reporting and sales forecasts Consistently achieve agreed activity and revenue targets Business Development Executive What We re Looking For Proven experience in business development, lead generation or B2B sales Experience within technology, SaaS, outsourcing or complex solution sales Strong understanding of consultative or solution ...

Business Development Executive

Hiring Organisation
Osborne Appointments
Location
Haywards Heath, Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP 32,000 - 40,000 Annual
Structure Job Type: Full Time, Permanent Business Development Executive About the Company Our client is a successful and growing organisation providing technology-enabled subscription, customer experience and BPO solutions across the media, publishing, membership and not-for-profit sectors. They are looking to recruit a Business Development Executive … accurate CRM records, pipeline reporting and sales forecasts Consistently achieve agreed activity and revenue targets Business Development Executive What We re Looking For Proven experience in business development, lead generation or B2B sales Experience within technology, SaaS, outsourcing or complex solution sales Strong understanding of consultative or solution ...

Salesforce AI Engineer

Location
Park Central, England, United Kingdom
Data Cloud to develop intelligent experiences, autonomous agents, and AI-augmented business processes.Act as a Salesforce and AI subject matter expert within the Digital Customer Experience (DCX) practice, helping shape our next-generation consulting capabilities and AI delivery methodologies.Design and develop scalable Salesforce solutions using a combination … declarative and programmatic technologies including Apex, Lightning Web Components (LWC), Flow, JavaScript, Platform Events, and APIs.Build AI-enabled solutions that combine customer, operational, and enterprise data to deliver personalised, predictive, and proactive business experiences.Integrate Salesforce with enterprise systems using MuleSoft, APIs, Event-Driven Architectures, and AppExchange solutions to create ...

Web Developer - Contract - Immediate start

Location
Greater London, England, United Kingdom
feedback Communicate progress, blockers, and technical considerations clearly to the wider team Quality & Maintenance Test and debug applications to ensure a smooth, reliable user experience Support ongoing maintenance, bug fixes, and incremental improvements across live sites and applications Contribute to improving front‐end tooling, workflows, and documentation over time … What We Are Looking For Solid, hands‐on experience as a Front End Web Developer, building real web applications Strong working knowledge of HTML, JavaScript, Next.js and Node.js Experience with Payload CMS Proven experience implementing Figma (or similar) designs into accurate, production‐ready code Experience building ...

Strategic Partner Manager, Fintech

Location
Greater London, England, United Kingdom
bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession . Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good … Manager , you’ll own and grow our most important relationships. This isn’t a standard account management role. It’s part commercial growth, part customer success, part business strategy. You’ll act as a trusted advisor to executives at fast-scaling fintechs, while ensuring Gigs becomes a critical growth ...