576 to 600 of 875 Remote Customer Experience Jobs

a high-performing consulting team — from project delivery to mentoring and professional growth. Translate strategy into execution , delivering transformation initiatives spanning market entry, M&A analysis, customer acquisition, CX/platform selection, AI and data-driven change . Own client relationships end-to-end: proposal development, pitches, delivery oversight, and stakeholder management for mid- to large-scale programmes. Drive … ChMC) or equivalent professional accreditation (essential). 10+ years in strategy, business transformation, or digital consulting with proven leadership of multi-disciplinary teams. Strong grasp of digital platforms, AI, CX, data analytics, and emerging technologies — able to guide clients on selection and implementation. Excellent communication and stakeholder management skills; confident in presenting to senior executives and facilitating workshops. Experience across multiple sectors — energy, infrastructure, automotive, or commodities desirable. Prior Big 4 or boutique consulting experience is advantageous. Please send a CV with all your relevant experience and skills! Feel free to email your CV with your salary expectations, availability to interview and start marina.economidou@templeton-recruitment.com Dr Marina Economidou, Senior Client Partner More ❯

a high-performing consulting team — from project delivery to mentoring and professional growth. Translate strategy into execution , delivering transformation initiatives spanning market entry, M&A analysis, customer acquisition, CX/platform selection, AI and data-driven change . Own client relationships end-to-end: proposal development, pitches, delivery oversight, and stakeholder management for mid- to large-scale programmes. Drive … ChMC) or equivalent professional accreditation (essential). 10+ years in strategy, business transformation, or digital consulting with proven leadership of multi-disciplinary teams. Strong grasp of digital platforms, AI, CX, data analytics, and emerging technologies — able to guide clients on selection and implementation. Excellent communication and stakeholder management skills; confident in presenting to senior executives and facilitating workshops. Experience across multiple sectors — energy, infrastructure, automotive, or commodities desirable. Prior Big 4 or boutique consulting experience is advantageous. Please send a CV with all your relevant experience and skills! Feel free to email your CV with your salary expectations, availability to interview and start marina.economidou@templeton-recruitment.com Dr Marina Economidou, Senior Client Partner More ❯

a high-performing consulting team — from project delivery to mentoring and professional growth. Translate strategy into execution , delivering transformation initiatives spanning market entry, M&A analysis, customer acquisition, CX/platform selection, AI and data-driven change . Own client relationships end-to-end: proposal development, pitches, delivery oversight, and stakeholder management for mid- to large-scale programmes. Drive … ChMC) or equivalent professional accreditation (essential). 10+ years in strategy, business transformation, or digital consulting with proven leadership of multi-disciplinary teams. Strong grasp of digital platforms, AI, CX, data analytics, and emerging technologies — able to guide clients on selection and implementation. Excellent communication and stakeholder management skills; confident in presenting to senior executives and facilitating workshops. Experience across multiple sectors — energy, infrastructure, automotive, or commodities desirable. Prior Big 4 or boutique consulting experience is advantageous. Please send a CV with all your relevant experience and skills! Feel free to email your CV with your salary expectations, availability to interview and start marina.economidou@templeton-recruitment.com Dr Marina Economidou, Senior Client Partner More ❯

a high-performing consulting team — from project delivery to mentoring and professional growth. Translate strategy into execution , delivering transformation initiatives spanning market entry, M&A analysis, customer acquisition, CX/platform selection, AI and data-driven change . Own client relationships end-to-end: proposal development, pitches, delivery oversight, and stakeholder management for mid- to large-scale programmes. Drive … ChMC) or equivalent professional accreditation (essential). 10+ years in strategy, business transformation, or digital consulting with proven leadership of multi-disciplinary teams. Strong grasp of digital platforms, AI, CX, data analytics, and emerging technologies — able to guide clients on selection and implementation. Excellent communication and stakeholder management skills; confident in presenting to senior executives and facilitating workshops. Experience across multiple sectors — energy, infrastructure, automotive, or commodities desirable. Prior Big 4 or boutique consulting experience is advantageous. Please send a CV with all your relevant experience and skills! Feel free to email your CV with your salary expectations, availability to interview and start marina.economidou@templeton-recruitment.com Dr Marina Economidou, Senior Client Partner More ❯

the Service Desk team, reporting directly to the Service Desk Manager. You will oversee day-to-day operations, ensuring the consistent delivery of high-quality technical support and excellent customer service. Your responsibilities will include implementing and refining effective processes and workflows to enhance efficiency, consistency, and user satisfaction across the organisation. What does the job involve? Line manage … in service reviews, contribute to service improvement initiatives, and provide input into Service Desk strategy. Recognise opportunities to improve Service Delivery processes and implement changes. Monitor and act on customer satisfaction feedback to ensure a positive end-user experience. Ensure team members take ownership of technical issues and see them through to resolution, including when working with third-party … underperformance when necessary. Adhere to ITIL-aligned processes and best practices across all activities. Ensure that all duties are carried out with the aim of protecting customers and improving customer experience. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence, knowledge and skills Credible, professional, and able to inspire confidence with the team and More ❯

Legal Specialist Sector - Legaltech, Law, Project Management, Technology, SAAS, Artificial Intelligence Location - Central London/Hybrid Salary & Benefits - £30,000 to £60,000 (depending on experience) + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type - Customer Success Manager, Project Manager, Customer Support, Full-time, Permanent Recruiting graduate level to 2+ years experience in a … countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customers current contract … as part of a team. - Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. - Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. - Comfortable with learning and utilizing new software and technology More ❯

opportunity Join the Personalised Experiences and Communications (PEC) Platform, a cornerstone of our Consumer Relationships Business Unit, where we're redefining how Lloyds Banking Group delivers personalised, data-driven customer experiences at scale. As a Senior Data Operations Specialist, you'll be embedded within a cross-functional product engineering team during a transformative phase of our cloud-first journey.This … Terraform to support automation and pipeline enhancements. Conduct holistic problem-solving across the stack-from data pipelines to CI/CD and DAG orchestration. Perform Level 1 triage for customer-impacting issues and escalate appropriately. Monitor live and pre-production systems for health and data quality; experience with building Dashboards with various dashboarding tools. Dynatrace and DSQL is … beneficial. This is not a hands-on data engineering role but requires strong technical acumen and operational leadership. What you'll need Experience : Minimum 7+ years in data operations, data engineering, or Data SRE roles, with demonstrable experience running cloud-based, high-volume, low-latency data pipelines at scale. Cloud Skills : Advanced hands-on experience with major More ❯

stakeholders. About you Experienced senior product manager that has worked in a range of contexts or parts of the product lifecycle, using modern discovery, delivery, and operations approaches Proven experience in planning, prioritising and iteratively delivering valuable outcomes - for users and the organisation Experience in working on mobile application product development - ideally with some aspect of regulatory or … compliance requirements Experience of working collaboratively across an organisation to drive financial outcomes Experience of using data to shape customer experiences; this ranges from strategic analysis to determine ROI on opportunities, through analytics and A/B testing, and to driving personalisation at scale Proven experience in sharing perspectives between engineering and editorial teams to create … to Which? money and legal helplines Work from (almost) anywhere" for 4 weeks of the year policy Interview process A 50-minute first-round interview about your skills and experience For successful candidates, a second-round interview which will consist of responding to a Product Management scenario (which will be sent several days in advance of the interview), followed More ❯

Description For the CRM Executive - Hubspot role, responsibilities will include: Manage and maintain the Hubspot CRM system to ensure accuracy and efficiency. Develop and implement CRM campaigns to enhance customer engagement. Analyse customer data to identify trends and opportunities for improvement. Collaborate with the marketing team to align CRM strategies with business objectives. Provide regular reports on CRM … with data protection regulations in all CRM activities. Train and support team members on CRM system usage and best practices. Work closely with other departments to ensure a seamless customer experience. Profile For the CRM Executive - Hubspot role, applicants should have: * Experience with CRM systems and their implementation.* Experience working with Hubspot CRM is highly desirable.* A … background in marketing, ideally 1-2+ years experience* Strong analytical skills to interpret customer data and deliver actionable insights.* Excellent organisational and time-management abilities.* Knowledge of data protection regulations and their application.* Able to interpret and translate data into actionable insights.* The ability to work collaboratively across departments Job Offer On offer for the CRM Executive More ❯

of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed term contract position. What … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … technical expertise with the team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯

of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed term contract position. What … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … expertise with the team and champion/drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯

Manager.This is an exciting opportunity for someone currently working in Sales Administration, Internal Sales, or Account Support who’s ready to step into a more commercial, relationship-led role. Experience in an MSP environment is highly desirable. The Role You’ll join a supportive sales team, managing a portfolio of small business accounts. The focus is on nurturing existing … to increase engagement and revenue. Processing orders, producing quotes, and keeping CRM records up to date. Liaising closely with the wider sales and operations teams to deliver a seamless customer experience. Handling customer queries with professionalism and efficiency. What We’re Looking For I'm keen to speak with candidates who have: Experience in Sales Administration, Customer … Strong organisational ability and attention to detail. A proactive and commercial mindset, with a genuine interest in helping clients grow. Confidence working across CRM and Microsoft Office systems. MSP experience is highly desirable. This role is ideal for someone who enjoys structure and organisation but also thrives on speaking to customers, building rapport, and spotting opportunities to add value. More ❯

and reliability. Conduct hypothesis-led learning in analytical data assets, identifying trends, patterns, and opportunities for optimization. Utilize AB test evaluations to drive feature improvements and enhance the overall customer experience. Develop and maintain dashboards and reports to track key performance indicators and provide actionable recommendations to stakeholders. Stay up-to-date with industry trends and best practices in … Technology roles are exempt from the requirement to be present in the office twice a week, but occasional presence at meetings or events may be required. Key requirements: Proven experience in product analytics, data analysis, or a related field. Strong proficiency in SQL and experience with data visualization tools such as Metabase/Tableau etc Familiarity with Redshift … and the ability to translate complex data into actionable insights. Strong communication and collaboration skills, with the ability to effectively present findings to both technical and non-technical stakeholders. Experience of A/B testing, experience in running retailed-based tool analytics Experience of BigQuery is desirable Benefits Pension company contribution = 3% Incentive scheme up to More ❯

the most important parts of our marketplace: user trust and safety, fraud prevention, user accounts, ad creation, private seller monetisation, and provide support and tooling for our world-class CX team. Put simply: you'll be building the future of Ireland's largest online marketplaces - making it safer, smarter, more successful and more rewarding for millions. As a senior member … environment where outcomes matter, innovation is expected, and your entrepreneurial thinking will shape the next chapter of Ireland's marketplaces. What will I be doing Owning the Private Marketplace Experience: You will be responsible for uplifting the private user journey and growing DoneDeal and Adverts business - from listing an ad to finalising a sale. You will drive change and … commercial goals with empathy for the private seller and buyer. Ensure users are carefully considered in product decisions. Cross-Functional Leadership: Collaborate with Engineering, Design, Marketing, Commercial, and our CX team to deliver impactful, user-centric solutions. Roadmap & Prioritisation: Own the product backlog, maintaining an agile mindset between short-term priorities and long-term strategic bets. Outcomes & Metrics: Define, track More ❯

optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce … reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute … and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical More ❯

optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce … reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute … and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical More ❯

optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce … reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute … and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical More ❯

optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce … reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute … and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical More ❯

optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce … reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute … and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical More ❯

the Digital Marketing team, which currently comprises of one Digital Marketing Analyst, and the Marketing Events team, with a Marketing Events Lead and Marketing Events Analyst. 8 years of experience in digital marketing. Proven experience running and optimising digital campaigns. Preferably experienced distributing not only the UK but also the US and EMEA. Managing the digital budget (Eg … paid media, third party suppliers etc) and aligning it with other budget holders across the marketing team. Understanding the customer journey through a digital landscape and introducing an effective CRO strategy as a result. Knowledge of working with cutting edge AI tooling, incorporated into a Digital Marketing strategy. Experience with building and maintaining a website, both local and … globally. Supporting and helping to develop the content strategy. Experience in working with Hubspot (CRM and Marketing Hub). A healthy understanding of lead generation (process and marketing initiatives). Outstanding project management and communications skills; Strong data analysis and reporting skills. A team player and able to dive in on multiple projects. Collaboration skills to work with the More ❯

the global Azure cloud strategy, ensuring alignment with digital transformation and business goals. Drive the adoption of AI and machine learning capabilities within Azure to improve efficiency and enhance customer experience. Continuously assess emerging technologies and trends to evolve the cloud roadmap. Architecture & Design Partner with Microsoft and internal SMEs to design enterprise-grade Azure solutions across IaaS, PaaS … accountability for the financial performance of the cloud service portfolio. Work closely with business units, technology leadership, and external partners to deliver strategic cloud initiatives. About You 10+ years experience in IT leadership, with at least 5 years focused on Azure cloud strategy and operations. Proven track record managing large-scale, global cloud environments and distributed teams. Deep expertise … in Azure services, cloud architecture, AI/ML integration, and managed service delivery. Excellent leadership, communication, and stakeholder management skills. Strong financial acumen, with experience in cloud cost optimisation and budgeting. Demonstrated ability to build and evolve modern cloud services in close partnership with cloud providers, ensuring agility and continuous improvement. Experience with hybrid and multi-cloud environments More ❯

re ready to step up your leadership game. What we're after: Proven experience with DAX & SQL (essential!) Strong BI data modelling + advanced visualization skills UX/CX mindset when designing reports and dashboards Experience leading requirements gathering, stakeholder management & vendor relationships Team leadership experience - setting objectives, mentoring, driving performance Agile delivery background + passion for More ❯

Our client is a forward-thinking, dynamic business that's undergoing a digital transformation. They are committed to harnessing the power of data to drive strategic decisions and enhance customer experiences across B2B and B2C markets. Their dedicated data and analytics team is at the heart of this journey, exploring innovative technologies to fuel growth and deliver business intelligence … and Analytics Leadership team, you'll have the opportunity to lead strategic projects, enhance performance, and support a range of analytical and business intelligence teams across the organization. Your Experience To succeed in this role, you'll need: Minimum of 5 years' experience working with SQL production environments, ideally in a Data Engineer or DBA capacity. Expertise with … SQL, T-SQL , and the ability to manage dynamic data warehouse loads. Extensive experience in data integration, modelling , and data ingestion . Strong hands-on experience with Azure , SSIS , and DataBricks . A collaborative, problem-solving mindset with a focus on continual optimization. Strong analytical skills and the ability to apply these in a business setting. Desirable: Experience More ❯

Our client is a forward-thinking, dynamic business that's undergoing a digital transformation. They are committed to harnessing the power of data to drive strategic decisions and enhance customer experiences across B2B and B2C markets. Their dedicated data and analytics team is at the heart of this journey, exploring innovative technologies to fuel growth and deliver business intelligence … and Analytics Leadership team, you'll have the opportunity to lead strategic projects, enhance performance, and support a range of analytical and business intelligence teams across the organization. Your Experience To succeed in this role, you'll need: Minimum of 5 years' experience working with SQL production environments, ideally in a Data Engineer or DBA capacity. Expertise with … SQL, T-SQL , and the ability to manage dynamic data warehouse loads. Extensive experience in data integration, modelling , and data ingestion . Strong hands-on experience with Azure , SSIS , and DataBricks . A collaborative, problem-solving mindset with a focus on continual optimization. Strong analytical skills and the ability to apply these in a business setting. Desirable: Experience More ❯

its commitment to multi-category, multi-channel retailing. From its beginnings as a brochure business to its early foray into e-commerce, the brand has embraced a seamless shopping experience that is now a vital part of its DNA. Today, online sales account for more than half of the groups total sales, underscoring the importance of digital innovation in … phase of evolution. With a focus on becoming even more present, modern, and beloved by customers, the brand is ready to continue its journey of thoughtful expansion and refreshed customer engagement. A highly effective digital trading function will be integral to this next phase, and we are looking to hire a Head of Digital Trading who will define and … analytical and results-oriented digital leader. The Head of Digital Trading will be responsible for maximising the performance of our digital channels [website and app], ensuring we deliver exceptional customer experiences while driving sustainable sales and profit growth. Define and deliver the overall digital trading strategy, aligned with business objectives. Own digital sales, margin, conversion and customer journey More ❯