151 to 175 of 306 Remote Customer Insight Jobs

Job Title: Data Architect (Customer) Location: London - Hybrid The Opportunity We're looking for an experienced Data Architect to lead the design and delivery of customer data architecture in support of business strategy and analytics. You'll play a key role in defining data models, implementing governance, and integrating data across systems-empowering business users with secure, scalable … access to customer insights. Key Responsibilities Design and maintain end-to-end data architecture focused on customer domains. Implement robust data governance to ensure security, compliance, and quality (e.g. GDPR). Collaborate with stakeholders to align data architecture with business objectives. Develop and manage data models (conceptual, logical, physical) and integration pipelines. Leverage Azure technologies to build scalable … data platforms and solutions. Integrate Customer Data Platforms (e.g. Salesforce) into a centralised data ecosystem. Document data flows and support self-service analytics. About You Essential: Proven experience designing customer-focused data architectures. Strong knowledge of Azure data services and modern data modelling tools. Expertise in data governance, privacy, consent management, and security. Skilled in ETL, data warehousing More ❯

out campaigns, and make a real impact from day one. Responsibilities: Take ownership of CRM strategy Design and run data-led, personalised campaigns across multiple CRM channels to improve customer engagement and loyalty Work closely with teams across the business to ensure CRM activity supports wider goals and enhances the full customer journey Use customer insights and … it is effectively set up, maintained, and continuously optimised What you will need: Strong CRM marketing experience, ideally with exposure to platform implementation and campaign optimisation Skilled in analysing customer data, market trends, and competitor activity to inform strategy Confident managing change, improving processes, and working across teams to drive results Proficient in using analytics tools and A/ More ❯

you love what you do, get in touch today! About the role: We're looking for an experienced Senior Product Manager to drive forward our capabilities to improve the customer experience across You'll use the latest technologies and product discovery approaches to identify, shape and deliver innovative data-driven experiences that our new and returning customers love, want … and repeat. You'll work closely with a team of engineers, analysts and designers, as well as others across the business to identify and deliver on opportunities to deepen customer relationships, increasing engagement, conversion, product holding, loyalty and ultimately customer lifetime value. Championing and evangelising a 'one platform' approach, this role will also look beyond the website, realising … seamless multi-channel user journeys across the estate, providing the best customer experience however, whenever or wherever that takes place. What you'll be doing: Strategy Defining and driving the strategy for Customer Experience across the core website (CMS) Shaping a multi-channel CX strategy across associated channels, including but not limited to the mobile app, account management More ❯

you love what you do, get in touch today! About the role: We’re looking for an experienced Senior Product Manager to drive forward our capabilities to improve the customer experience across Confused.com. You’ll use the latest technologies and product discovery approaches to identify, shape and deliver innovative data-driven experiences that our new and returning customers love … and repeat. You’ll work closely with a team of engineers, analysts and designers, as well as others across the business to identify and deliver on opportunities to deepen customer relationships, increasing engagement, conversion, product holding, loyalty and ultimately customer lifetime value. Championing and evangelising a ‘one platform’ approach, this role will also look beyond the website, realising … seamless multi-channel user journeys across the estate, providing the best customer experience however, whenever or wherever that takes place. What you'll be doing: Strategy Defining and driving the strategy for Customer Experience across the core website (CMS) Shaping a multi-channel CX strategy across associated channels, including but not limited to the mobile app, account management More ❯

applications—built for resilience, speed, and intelligence at scale. Trusted by industry giants and innovators alike, we provide the backbone for AI-native software. We value innovation, collaboration, and customer-centricity in everything we do. Learn more at akka.io. Position Overview: We are seeking a dynamic and experienced Vice President of Sales to lead our global enterprise software sales … team to peak performance. Reports to: Chief Revenue Officer Key Responsibilities: Lead and directly manage a team of enterprise sales professionals in North America, Europe, and Australia Drive new customer acquisition and revenue growth in enterprise accounts Provide strategic guidance, coaching, and mentoring to the sales team to achieve and exceed targets Collaborate closely with Marketing, Product, and Customer … processes, methodologies, and playbooks Cultivate relationships with C-level executives and technical decision-makers at target accounts Lead by example in executing complex enterprise deals and representing Akka in customer engagements Qualifications: 5+ years of first-line management experience in enterprise software sales 10+ years of total experience in enterprise software sales roles, with a strong track record of More ❯

that make CFOs nod. Seamless Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You’ll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot AEs; target net-new and expansion … deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager to master formal sales techniques—full coaching provided Competitive, positive, growth-minded, team-first. Multiple HubSpot … GC Generous holiday What Our Clients Say “BBD Boom should be at the top of your list.” “Great experience with all members of the team.” “Focused on results, friendly customer service.” Our Values Be Curious • Be Accountable • Be Respectful • Be Positive • Be Ambitious Why This Role? Turn your HubSpot passion into serious earnings, influence senior stakeholders, and shape growth More ❯

the management tier; Manages an efficient sales operation addressing win ratios and CAC; Partners with Divisional Leader and Product, Professional Services, Legal, InfoSec and other key stakeholders to deliver customer-centric revenue-growth; Leverages reporting and analytics to continuously improve our sales operation; Partners with Divisional Leader and Finance to ensure sales forecasting and budgeting is aligned to growth … goals. Team Development and Building (20%) Motivate the team to exceed expectations. Mentor and coach the team in the achievement of KRs and better work with the customer to set objectives and define the value of acquiring Resolver products Work with the team to advance their skills and progress in their careers. Partner with Talent to proactively recruit high … with executives and other stakeholders to establish sales targets and priority markets. Develop team OKRs that accelerate business objectives. Identify new opportunities based on market analysis, industry trends and customer insights. Forecasting and Analytics (10%) Provide the executive with accurate forecasts of sales bookings Use reporting and analytic tools to find opportunities to improve our sales approach or messaging More ❯

Role: Product Analyst Location: Manchester (hybrid) Salary: £50,000 - £60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a highly respected Product team, taking … Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure impact. Supporting business readiness, including process mapping and stakeholder demos. Requirements: Proven experience as a Product or Business Analyst in a digital More ❯

the management tier; Manages an efficient sales operation addressing win ratios and CAC; Partners with Divisional Leader and Product, Professional Services, Legal, InfoSec and other key stakeholders to deliver customer-centric revenue-growth; Leverages reporting and analytics to continuously improve our sales operation; Partners with Divisional Leader and Finance to ensure sales forecasting and budgeting is aligned to growth … goals. Team Development and Building (20%) Motivate the team to exceed expectations. Mentor and coach the team in the achievement of KRs and better work with the customer to set objectives and define the value of acquiring Resolver products Work with the team to advance their skills and progress in their careers. Partner with Talent to proactively recruit high … with executives and other stakeholders to establish sales targets and priority markets. Develop team OKRs that accelerate business objectives. Identify new opportunities based on market analysis, industry trends and customer insights. Forecasting and Analytics (10%) Provide the executive with accurate forecasts of sales bookings Use reporting and analytic tools to find opportunities to improve our sales approach or messaging More ❯

Building Trust through transparency, fairness, and respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly-even in challenging situations-and fostering a culture of constructive More ❯

distilling market insights, with a strong understanding of industry dynamics and competitive analysis. The ideal candidate will also enjoy collaborating with cross-functional teams, including product development, sales, and customer success, to ensure the successful launch and ongoing promotion of our products. Your responsibilities Own the end-to-end Product Marketing strategy and execution for DeepL Translator and Write … and levels of the organisation. Strong communication and project management skills. Self-motivated and resourceful in driving projects forward. A curious and data-driven person who uses data and customer insights to solve problems. Fluency in English and a passion for languages What we offer Diverse and internationally distributed team : joining our team means becoming part of a large More ❯

in a collaborative, growing team. Location: Remote-first (UK-based), with 1 day/month in London or Nottingham Salary: Up to £75,000 What You'll Do: Drive customer insights through segmentation, campaign performance, and behavioural analysis Work cross-functionally with data engineers, ML engineers, product and marketing Take ownership of high-impact projects, with room to grow More ❯

both project & event management is a key element for this role. Key Responsibilities: Develop comprehensive marketing plans aligned with regional and global objectives, considering market trends, competitor analysis, and customer insights. Commercial partnership will be essential for success in this role. Plan, execute, and optimise integrated marketing campaigns across various channels (digital, events, email, etc.) to drive demand generation More ❯

Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience … Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an … Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of More ❯

Geospatial Insight & Analytics Manager Location: Leeds (Hybrid, 3 days per week in the office) Salary: £65,000 + £5,700 car allowance + 13.5% bonus The Company A nationally recognised retail and logistics business is looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data … to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of how geospatial analytics supports core strategic decisions in a business that owns and operates hundreds of sites across the UK. You will manage … one analyst and work closely with senior stakeholders across marketing, operations, and commercial teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics More ❯

Geospatial Insight & Analytics Manager Location: Leeds (Hybrid, 3 days per week in the office) Salary: £65,000 + £5,700 car allowance + 13.5% bonus The Company A nationally recognised retail and logistics business is looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data … to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of how geospatial analytics supports core strategic decisions in a business that owns and operates hundreds of sites across the UK. You will manage … one analyst and work closely with senior stakeholders across marketing, operations, and commercial teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics More ❯

Head of CRM & Customer Communications - 12 Month FTC Join to apply for the Head of CRM & Customer Communications - 12 Month FTC role at Currencies Direct Head of CRM & Customer Communications - 12 Month FTC Join to apply for the Head of CRM & Customer Communications - 12 Month FTC role at Currencies Direct Get AI-powered advice on this … with 2 days per week in the office) Remote UK with occasional travel to the London office Remote in Barce lona We’re looking for a commercially focused and customer centric Head of CRM and Customer Communications to lead the delivery of our brand portfolio’s lifecycle marketing and broadcast customer communication strategy. You’ll be responsible … for driving engagement, retention, and reactivation across all customer segments — with a primary focus on B2C — using owned channels including email, SMS, WhatsApp and web. This role is ideal for someone who thrives in a fast-paced, multi-market environment and who understands how to use data, automation and customer insight to optimise journeys and build long More ❯

Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience … Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an … Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of More ❯

one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce. Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours … Full time Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the frontline to the boardroom. Who we are Landscape Services is a specialist provider of outdoor maintenance … HR, IT, energy, education, legal, and procurement, CSG delivers impactful services to both public and private sectors. Why this role matters This role exists to unify and elevate the customer experience across Landscape Services and CSG Managing Waste, ensuring excellentservice at every touchpoint. It plays a critical part in maintaining a customer-first mindset, driving operational improvements, and More ❯

Social network you want to login/join with: Head of Customer Experience, West Malling col-narrow-left Client: Commercial Services Group Location: West Malling, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 8a4f4a86d76e Job Views: 5 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Commercial Services Group is one of … the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce. Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time … Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the frontline to the boardroom. Who we are Landscape Services is a specialist provider of outdoor maintenance and management More ❯

Join Yapily in revolutionising financial connectivity through Open Banking. We're seeking a high-performing Customer Success Manager to drive long-term value for our clients and support strategic growth across a diverse portfolio of customers. This role is ideal for someone who is commercially savvy, analytically strong, and passionate about delivering measurable impact for clients. What You'll … Be Doing Own and grow strategic relationships across your portfolio - from C-suite stakeholders to key operational partners. Define and deliver customer success by developing and executing Success Plans focused on product adoption, value realisation, and growth. Set, track, and exceed success metrics that measure engagement, product usage, and commercial impact. Identify and convert expansion opportunities within existing accounts … proactively driving increased product usage and revenue. Collaborate cross-functionally with Product, Engineering, and Sales to ensure customer feedback informs our roadmap and priorities. Analyse behavioural and usage trends to guide strategic decision-making and uncover new opportunities for optimisation and growth. Forecast and own revenue accountability within your customer portfolio - you're a growth partner, not just More ❯

Join Yapily in revolutionising financial connectivity through Open Banking. We’re looking for a high-performing Customer Success Manager to drive long-term value for our clients and power strategic growth across a mixed portfolio of customers. This role is ideal for someone who is commercially savvy, analytically strong, and passionate about delivering measurable impact for clients. What You … ll Be Doing Own and grow strategic relationships across your portfolio – from C-suite stakeholders to key operational partners. Define and deliver customer success by developing and executing Success Plans focused on product adoption, value realisation, and growth. Set, track, and exceed success metrics that measure engagement, product usage, and commercial impact. Identify and convert expansion opportunities within existing … accounts, proactively driving increased product usage and revenue. Collaborate cross-functionally with Product, Engineering, and Sales to ensure customer feedback informs our roadmap and priorities. Analyse behavioural and usage trends to guide strategic decision-making and uncover new opportunities for optimisation and growth. Forecast and own revenue accountability within your customer portfolio – you're a growth partner, not More ❯

ability to communicate complex issues to a non-technical audience ability to plan and organise workloads and competing deadlines ability to work without close supervision good attention to detail customer-focused We are open to discussing working patterns.We welcome all internal applicants to apply for our roles, regardless of your current working pattern or hours. We will aim to … the days worked work compressed hours job share For more information about our recruitment process click hereDirectorate/Department OverviewNest is undergoing a transformation to use its data and insight to drive decision making. The Data, Analytics & Customer Insight (DACI) Team is leading how we do it: putting our customers at the heart of our work and … quality data as an enterprise, making it easy for BI, analysis and modelling to happen and be automated Analytics – taking data and creating value for the organisation, understanding our customer and our business; doing descriptive, predictive, and prescriptive analysis and modelling to help Nest make decisions. Customer insight – putting our customers at the heart, understanding their needs More ❯

Analyst to support our computer vision startup's analytics needs. In this role, you'll work across data engineering, analysis and model performance evaluation while collaborating directly with our Customer Success team. Job Description Captur is an established B2B AI startup based in London, backed by top VCs, InnovateUK, and Google for Startups. We are looking for a versatile … Analyst to support our computer vision startup's analytics needs. In this role, you'll work across data engineering, analysis and model performance evaluation while collaborating directly with our Customer Success team. Key Duties and Responsibilities Analyse frame-by-frame model prediction data from our mobile SDKs (iOS and Android) Investigate model performance issues using detailed session records Owning … running experiments with new data sources and answering client queries about model performance with data-driven insights Create and maintain Grafana dashboards to visualise key performance metrics Support the Customer Success team with data-driven solutions Required Qualifications SQL (BigQuery and PostgreSQL) proficiency and Python programming skills Experience with Google Cloud Platform Experience with big data warehouse systems (Google More ❯

penetrate firms and verticals with whom Here is well-positioned to deliver impactful solutions. Driving the successful adoption of the Here technology across new verticals and increasing the overall customer base is at the core of this position's responsibilities. Commercial success will be measured through building and maintaining a significant pipeline of opportunities, along with effectively communicating value … propositions, and achieving a customer-centric solution. Our ideal candidate will have a strong track record generating & closing SaaS enterprise deals, within a major industry vertical (ex: Utilities, Airlines, Healthcare, Telecom, etc). Responsibilities Build a strong pipeline: Build and mature a pipeline with proactive prospecting, initiating effective contact, and strategic account networking. Leverage our sales technology and AI … relationships while Generating new business by identifying prospects and initiating effective contact, while building and progressing a significant pipeline of opportunities and navigating the complete sales cycle Develop deep customer insights: Build out comprehensive insights into security and productivity industry trends, enterprise challenges, digital transformation strategies, customer use cases and best practices, internal decision-making processes, budget cycles More ❯