176 to 200 of 325 Remote Customer Insight Jobs

Geospatial Insight & Analytics Manager Location: Leeds (Hybrid, 3 days per week in the office) Salary: £65,000 + £5,700 car allowance + 13.5% bonus The Company A nationally recognised retail and logistics business is looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data … to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of how geospatial analytics supports core strategic decisions in a business that owns and operates hundreds of sites across the UK. You will manage … one analyst and work closely with senior stakeholders across marketing, operations, and commercial teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics More ❯

Head of CRM & Customer Communications - 12 Month FTC Join to apply for the Head of CRM & Customer Communications - 12 Month FTC role at Currencies Direct Head of CRM & Customer Communications - 12 Month FTC Join to apply for the Head of CRM & Customer Communications - 12 Month FTC role at Currencies Direct Get AI-powered advice on this … with 2 days per week in the office) Remote UK with occasional travel to the London office Remote in Barce lona We’re looking for a commercially focused and customer centric Head of CRM and Customer Communications to lead the delivery of our brand portfolio’s lifecycle marketing and broadcast customer communication strategy. You’ll be responsible … for driving engagement, retention, and reactivation across all customer segments — with a primary focus on B2C — using owned channels including email, SMS, WhatsApp and web. This role is ideal for someone who thrives in a fast-paced, multi-market environment and who understands how to use data, automation and customer insight to optimise journeys and build long More ❯

Join to apply for the Retail Insight Manager (Nation Wide) role at Circana Join to apply for the Retail Insight Manager (Nation Wide) role at Circana Let’s be unstoppable together! Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we … self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com. What will you be doing? The Insight Manager will be responsible for managing the client relationship and working to continue to develop their partnership with Circana. It is also important to support the client with understanding … and contextualizing their own business performance, and how it relates to the rest of the market. The Insight Manager will be required to be proactive at supporting the client and making recommendations with key stakeholders (Buyers, Head of Categories), alongside the Analytics team, in order to drive performance across all areas of the business. Job Responsibilities Delivering key market More ❯

Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience … Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an … Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of More ❯

one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce. Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours … Full time Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the frontline to the boardroom. Who we are Landscape Services is a specialist provider of outdoor maintenance … HR, IT, energy, education, legal, and procurement, CSG delivers impactful services to both public and private sectors. Why this role matters This role exists to unify and elevate the customer experience across Landscape Services and CSG Managing Waste, ensuring excellentservice at every touchpoint. It plays a critical part in maintaining a customer-first mindset, driving operational improvements, and More ❯

Social network you want to login/join with: Head of Customer Experience, West Malling col-narrow-left Client: Commercial Services Group Location: West Malling, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 8a4f4a86d76e Job Views: 5 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Commercial Services Group is one of … the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce. Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time … Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the frontline to the boardroom. Who we are Landscape Services is a specialist provider of outdoor maintenance and management More ❯

Join Yapily in revolutionising financial connectivity through Open Banking. We're seeking a high-performing Customer Success Manager to drive long-term value for our clients and support strategic growth across a diverse portfolio of customers. This role is ideal for someone who is commercially savvy, analytically strong, and passionate about delivering measurable impact for clients. What You'll … Be Doing Own and grow strategic relationships across your portfolio - from C-suite stakeholders to key operational partners. Define and deliver customer success by developing and executing Success Plans focused on product adoption, value realisation, and growth. Set, track, and exceed success metrics that measure engagement, product usage, and commercial impact. Identify and convert expansion opportunities within existing accounts … proactively driving increased product usage and revenue. Collaborate cross-functionally with Product, Engineering, and Sales to ensure customer feedback informs our roadmap and priorities. Analyse behavioural and usage trends to guide strategic decision-making and uncover new opportunities for optimisation and growth. Forecast and own revenue accountability within your customer portfolio - you're a growth partner, not just More ❯

Join Yapily in revolutionising financial connectivity through Open Banking. We’re looking for a high-performing Customer Success Manager to drive long-term value for our clients and power strategic growth across a mixed portfolio of customers. This role is ideal for someone who is commercially savvy, analytically strong, and passionate about delivering measurable impact for clients. What You … ll Be Doing Own and grow strategic relationships across your portfolio – from C-suite stakeholders to key operational partners. Define and deliver customer success by developing and executing Success Plans focused on product adoption, value realisation, and growth. Set, track, and exceed success metrics that measure engagement, product usage, and commercial impact. Identify and convert expansion opportunities within existing … accounts, proactively driving increased product usage and revenue. Collaborate cross-functionally with Product, Engineering, and Sales to ensure customer feedback informs our roadmap and priorities. Analyse behavioural and usage trends to guide strategic decision-making and uncover new opportunities for optimisation and growth. Forecast and own revenue accountability within your customer portfolio – you're a growth partner, not More ❯

ability to communicate complex issues to a non-technical audience ability to plan and organise workloads and competing deadlines ability to work without close supervision good attention to detail customer-focused We are open to discussing working patterns.We welcome all internal applicants to apply for our roles, regardless of your current working pattern or hours. We will aim to … the days worked work compressed hours job share For more information about our recruitment process click hereDirectorate/Department OverviewNest is undergoing a transformation to use its data and insight to drive decision making. The Data, Analytics & Customer Insight (DACI) Team is leading how we do it: putting our customers at the heart of our work and … quality data as an enterprise, making it easy for BI, analysis and modelling to happen and be automated Analytics – taking data and creating value for the organisation, understanding our customer and our business; doing descriptive, predictive, and prescriptive analysis and modelling to help Nest make decisions. Customer insight – putting our customers at the heart, understanding their needs More ❯

Analyst to support our computer vision startup's analytics needs. In this role, you'll work across data engineering, analysis and model performance evaluation while collaborating directly with our Customer Success team. Job Description Captur is an established B2B AI startup based in London, backed by top VCs, InnovateUK, and Google for Startups. We are looking for a versatile … Analyst to support our computer vision startup's analytics needs. In this role, you'll work across data engineering, analysis and model performance evaluation while collaborating directly with our Customer Success team. Key Duties and Responsibilities Analyse frame-by-frame model prediction data from our mobile SDKs (iOS and Android) Investigate model performance issues using detailed session records Owning … running experiments with new data sources and answering client queries about model performance with data-driven insights Create and maintain Grafana dashboards to visualise key performance metrics Support the Customer Success team with data-driven solutions Required Qualifications SQL (BigQuery and PostgreSQL) proficiency and Python programming skills Experience with Google Cloud Platform Experience with big data warehouse systems (Google More ❯

penetrate firms and verticals with whom Here is well-positioned to deliver impactful solutions. Driving the successful adoption of the Here technology across new verticals and increasing the overall customer base is at the core of this position's responsibilities. Commercial success will be measured through building and maintaining a significant pipeline of opportunities, along with effectively communicating value … propositions, and achieving a customer-centric solution. Our ideal candidate will have a strong track record generating & closing SaaS enterprise deals, within a major industry vertical (ex: Utilities, Airlines, Healthcare, Telecom, etc). Responsibilities Build a strong pipeline: Build and mature a pipeline with proactive prospecting, initiating effective contact, and strategic account networking. Leverage our sales technology and AI … relationships while Generating new business by identifying prospects and initiating effective contact, while building and progressing a significant pipeline of opportunities and navigating the complete sales cycle Develop deep customer insights: Build out comprehensive insights into security and productivity industry trends, enterprise challenges, digital transformation strategies, customer use cases and best practices, internal decision-making processes, budget cycles More ❯

scalable flows across Booking, Reservation Amendments and Refunds, incorporating Premier Inn's proprietary Business Account facility. This role has ownership of the continuous improvement process that is based on customer insight, market trends and key data analysis Why You'll Love It Here - Up to 10% matched pension - Up to 60% discount on Premier Inn stays and … our office in Holborn, London (EC1N 2TD) What you'll do: Own and manage B2B and Payments Product backlog Working with payment software providers and other partners, utilise their insight and support, to deliver tactics that exploit value and drive continuous improvement Work with analysts and optimisation and insights to ensure that all product Epics and features have a … that showcase our ever-changing hotel rooms, right through to promoting new launches, B2B and collaborating with Media agencies to deliver different digital campaigns, you'll be there using insight, data and strategy to get our brands noticed. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are More ❯

Swindon or London Hybrid Role (2 days a week on site/3 work from home) Are you tired of working in an organisation that talks the talk about Customer Centricity but doesn’t walk the walk? That repeats personalisation buzzwords but doesn’t invest in the people, technology or data to make it happen? Or does invest but … mutual and the second largest banking provider in the UK, with 17 m customers. We have embarked on an ambitious strategy to leapfrog our competitors and deliver the best customer outcomes from personalisation of any bank, anywhere. As part of this, we have put live the latest version of PEGA in the cloud, and invested in the people and … to go to deliver our ambition. That’s why we’re hiring a Head of Personalised Interactions to lead our talented teams to become the best – leveraging innovation, a customer-first strategy and consistently brilliant execution. If you’re customer focused, data led, proficient in process quality and ready to inspire a team to be better than every More ❯

Swindon or London Hybrid Role (2 days a week on site/3 work from home) Are you tired of working in an organisation that talks the talk about Customer Centricity but doesn’t walk the walk? That repeats personalisation buzzwords but doesn’t invest in the people, technology or data to make it happen? Or does invest but … mutual and the second largest banking provider in the UK, with 17 m customers. We have embarked on an ambitious strategy to leapfrog our competitors and deliver the best customer outcomes from personalisation of any bank, anywhere. As part of this, we have put live the latest version of PEGA in the cloud, and invested in the people and … to go to deliver our ambition. That’s why we’re hiring a Head of Personalised Interactions to lead our talented teams to become the best – leveraging innovation, a customer-first strategy and consistently brilliant execution. If you’re customer focused, data led, proficient in process quality and ready to inspire a team to be better than every More ❯

ODI ETL & OAS BI Banking Data Developer Data Analyst, Power BI | Investment Management - Clearing | London, Hybrid | up to £100k + Bonus, Benefits Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 4 days ago Business Applications/Data Reporting Analyst London, England, United Kingdom 1 week ago City Of London, England, United Kingdom £500.00 More ❯

England, United Kingdom 1 month ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 3 days ago Data Analyst - 12 MTH FTC - SQL - Data Analysis and Customer Insight London, England, United Kingdom 2 days ago Hemel Hempstead, England, United Kingdom 10 hours ago Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom More ❯

Job Title: Data Architect (Customer) Location: London - Hybrid The Opportunity We're looking for an experienced Data Architect to lead the design and delivery of customer data architecture in support of business strategy and analytics. You’ll play a key role in defining data models, implementing governance, and integrating data across systems—empowering business users with secure, scalable … access to customer insights. Key Responsibilities Design and maintain end-to-end data architecture focused on customer domains. Implement robust data governance to ensure security, compliance, and quality (e.g. GDPR). Collaborate with stakeholders to align data architecture with business objectives. Develop and manage data models (conceptual, logical, physical) and integration pipelines. Leverage Azure technologies to build scalable … data platforms and solutions. Integrate Customer Data Platforms (e.g. Salesforce) into a centralised data ecosystem. Document data flows and support self-service analytics. About You Essential: Proven experience designing customer-focused data architectures. Strong knowledge of Azure data services and modern data modelling tools. Expertise in data governance, privacy, consent management, and security. Skilled in ETL, data warehousing More ❯

Job Title: Data Architect (Customer) Location: London - Hybrid The Opportunity We're looking for an experienced Data Architect to lead the design and delivery of customer data architecture in support of business strategy and analytics. You’ll play a key role in defining data models, implementing governance, and integrating data across systems—empowering business users with secure, scalable … access to customer insights. Key Responsibilities Design and maintain end-to-end data architecture focused on customer domains. Implement robust data governance to ensure security, compliance, and quality (e.g. GDPR). Collaborate with stakeholders to align data architecture with business objectives. Develop and manage data models (conceptual, logical, physical) and integration pipelines. Leverage Azure technologies to build scalable … data platforms and solutions. Integrate Customer Data Platforms (e.g. Salesforce) into a centralised data ecosystem. Document data flows and support self-service analytics. About You Essential: Proven experience designing customer-focused data architectures. Strong knowledge of Azure data services and modern data modelling tools. Expertise in data governance, privacy, consent management, and security. Skilled in ETL, data warehousing More ❯

create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today … our cutting-edge hospitality software solutions. The ideal candidate will be fluent in French and English , with a strong understanding of hotel operations and hospitality technology, and bring a customer-first mindset focused on retention, growth, and strategic partnership . What you will do : Strategic Account Management : Own and manage relationships with a portfolio of high-value hotel customers … in the CEE region. Retention & Value Delivery : Drive customer retention through proactive value delivery, regular business reviews, and identifying new opportunities for improvement. Customer Escalations : Act as the primary escalation point for strategic customers; resolve issues swiftly in collaboration with support, product, and engineering teams. Account Planning : Develop and maintain long-term account strategies aligned with customer More ❯

create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today … sector through our cutting-edge hospitality software solutions. The ideal candidate will be fluent in English , with a strong understanding of hotel operations and hospitality technology, and bring a customer-first mindset focused on retention, growth, and strategic partnership . What You Will Do Strategic Account Management: Own and manage relationships with a portfolio of high-value hotel customers … in the CEE region. Retention & Value Delivery: Drive customer retention through proactive value delivery, regular business reviews, and identifying new opportunities for improvement. Customer Escalations: Act as the primary escalation point for strategic customers; resolve issues swiftly in collaboration with support, product, and engineering teams. Account Planning: Develop and maintain long-term account strategies aligned with customer More ❯

Lead GTM Strategy: Develop and implement go-to-market plans for new products and features, aligned with business goals. Cross-Functional Collaboration: Work closely with Product Managers to integrate customer insights and product strategy into GTM plans. Market Positioning: Conduct research to shape product positioning, value propositions, and messaging for target segments. Product Launches: Coordinate and oversee product launches … and analyse campaign and launch results to optimise future strategies. Technical Storytelling: Translate complex features into clear, compelling messages for commercial and non-technical audiences. Key Responsibilities Build deep customer, market, and competitor understanding to inform strategy. Manage the product marketing calendar in line with overall marketing plans. Create and deliver client communications and campaigns across platforms (in-app … messaging relevant. Your Experience & Skills 3–5 years in product marketing, preferably SaaS; experience with political monitoring, intelligence, or AI-first products is a plus. Strong grasp of GTM, customer acquisition, and growth marketing. Ability to communicate technical concepts to non-technical audiences. Proven project management across multiple initiatives and stakeholders. Cross-functional experience with Product, Marketing, and Sales More ❯

Lead GTM Strategy: Develop and implement go-to-market plans for new products and features, aligned with business goals. Cross-Functional Collaboration: Work closely with Product Managers to integrate customer insights and product strategy into GTM plans. Market Positioning: Conduct research to shape product positioning, value propositions, and messaging for target segments. Product Launches: Coordinate and oversee product launches … and analyse campaign and launch results to optimise future strategies. Technical Storytelling: Translate complex features into clear, compelling messages for commercial and non-technical audiences. Key Responsibilities Build deep customer, market, and competitor understanding to inform strategy. Manage the product marketing calendar in line with overall marketing plans. Create and deliver client communications and campaigns across platforms (in-app … messaging relevant. Your Experience & Skills 3–5 years in product marketing, preferably SaaS; experience with political monitoring, intelligence, or AI-first products is a plus. Strong grasp of GTM, customer acquisition, and growth marketing. Ability to communicate technical concepts to non-technical audiences. Proven project management across multiple initiatives and stakeholders. Cross-functional experience with Product, Marketing, and Sales More ❯

Specific Project Hours Per Week: 36 hours Positions available: x2 Base Location: Tameside One, Ashton-under-Lyne The Role Tameside Metropolitan Borough Council is embarking on a 2-year Customer Experience Programme (CEP) which aims to transform how customers interact with Tameside Council. The programme will enable consistently good customer experience across all customer contact channels. The … Programme Team will work closely with business areas to achieve this, making better use of customer insights to improve effectiveness and reduce avoidable contacts and demand. Where possible, the team will utilise co-production, engaging users in the look, feel and processes when designing resident facing services. Tameside Council is committed to delivering high-quality digital services to our … are delivered. You will be involved in a range of tasks including: Working closely with customers to fully understand their business requirements Design and development of software to meet customer expectations Implementing, documenting, reviewing and maintenance of systems/software Undertaking testing of developed software and overseeing user testing Applicants should have the following qualities: Experience working within a More ❯

Department: Resources Contract Type: Permanent Hours Per Week: 36 hours Base Location: Tameside One, Ashton-under-Lyne The Role Tameside Metropolitan Borough Council is embarking on a 2-year Customer Experience Programme (CEP) which aims to transform how customers interact with Tameside Council. The programme will enable consistently good customer experience across all customer contact channels. The … Programme Team will work closely with business areas to achieve this, making better use of customer insights to improve effectiveness and reduce avoidable contacts and demand. Where possible, the team will utilise co-production, engaging users in the look, feel and processes when designing resident facing services. Tameside Council is committed to delivering high-quality digital services to our More ❯

Social network you want to login/join with: mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging … experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network … millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue - and often all their profits - from the extra products or services they sell. This economic edge More ❯