76 to 100 of 115 Remote Customer Insight Jobs

Job Title: Data Scientist (Modelling & Insight) Location: Manchester (hybrid working) Role Overview Markerstudy Group are looking for an experienced Data Scientist to join a fast growing company in developing ambitious solutions across a range of insurance lines, by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Scientist, you will use your advanced analytical … skills to directly influence insurer panel performance, ensuring our broking arm maintains a competitive edge through data-driven strategies and advanced analytics. Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy’s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing support of the … Data Insight and Enrichment integration strategy across the group Work collaboratively with other areas to increase overall company performance Your ideas and solutions will enable improvements to products, prices and processes giving Markerstudy a critical advantage in the increasingly competitive insurance market. As part of your Data Science career you will be expected to further advance a wide range More ❯

Job Title: Data Scientist (Modelling & Insight) Location: Manchester (hybrid working) Role Overview Markerstudy Group are looking for an experienced Data Scientist to join a fast growing company in developing ambitious solutions across a range of insurance lines, by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Scientist, you will use your advanced analytical … skills to directly influence insurer panel performance, ensuring our broking arm maintains a competitive edge through data-driven strategies and advanced analytics. Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy’s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing support of the … Data Insight and Enrichment integration strategy across the group Work collaboratively with other areas to increase overall company performance Your ideas and solutions will enable improvements to products, prices and processes giving Markerstudy a critical advantage in the increasingly competitive insurance market. As part of your Data Science career you will be expected to further advance a wide range More ❯

grow our Host business in the UK marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights and continuous optimisation. … Excellent problem-solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid working More ❯

grow our Host business in the UK marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights and continuous optimisation. … Excellent problem-solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid working More ❯

efficiency, and market competitiveness. Your work will be grounded in competitive analysis, industry trends, business goals, and strategic partnerships, with a focus on enabling seamless, compliant, and cost-effective customer experiences across the region. You'll play a pivotal role in building a best-in-class remittance payments platform, helping us better serve customers around the world and solidify … directs the team's efforts around run, grow, and transform-type programs and initiatives. Drive the regional payments funds-in roadmap, making strategic priority decisions informed by market research, customer insights, and business goals. Shapes and evolves the way of working for the product team by establishing high-performing stakeholder relationships with adjacent functions, and by refining agile and … strategy. Ideates and pilots innovative ways of fulfilling our product mission. Owns the product/platform roadmap and continuously makes priority decisions based on business cases, market, user, and customer impacts. Acts as steward to the investment made into our platforms by calling out risks and managing the total cost of ownership for any given capability. Establishes market positioning More ❯

boundaries of what's possible with our platform while creating reusable demo resources that scale across our global sales team. Stay at the forefront of both technology trends and customer needs. One day you might be exploring the latest AI capabilities, the next you could be designing experiences for emerging market segments. This role rewards curiosity and provides the … resources to constantly expand your technical and customer expertise. Bridge the gap between what's technically possible and what customers need. Collaborate with Solution Engineers to refine sales narratives, partner with Product teams to influence roadmaps based on real customer insights, and work with Engineering to understand the art of the possible. Your customer-facing experience will … need to be successful 2+ years working directly with customers, prospects, or internal stakeholders in a technical capacity - such as solution engineering, solution architecture, technical consulting, implementation support, or customer success engineering. Comfortable presenting and demonstrating technical concepts to both technical and business audiences. Demonstrated ability to understand customer problems and translate them into technical solutions or demonstrations. More ❯

requirements. Develop and maintain model-driven Power Apps, ensuring smooth user interaction and scalability. Build and manage Power Pages (formerly Portals) for secure engagement with external audiences. Leverage Microsoft Customer Insights to enable effective customer segmentation, penalisation, and analytics. Design automated work flows using Power Automate to streamline processes and improve efficiency. Connect Dynamics 365 with other Microsoft … Experience & Skills: Demonstrated experience with Dynamics 365 CRM development and the Microsoft Power Platform. Strong skills in Power Apps (model-driven), Dataverse, and Power Pages. Practical experience using Microsoft Customer Insights for campaigns and analytics. Solid understanding of Power Automate, JavaScript, and portal development using HTML/CSS and Liquid. Proficiency in customising workflows, forms, plugins, and business process More ❯

requirements. Develop and maintain model-driven Power Apps, ensuring smooth user interaction and scalability. Build and manage Power Pages (formerly Portals) for secure engagement with external audiences. Leverage Microsoft Customer Insights to enable effective customer segmentation, penalisation, and analytics. Design automated work flows using Power Automate to streamline processes and improve efficiency. Connect Dynamics 365 with other Microsoft … Experience & Skills: Demonstrated experience with Dynamics 365 CRM development and the Microsoft Power Platform. Strong skills in Power Apps (model-driven), Dataverse, and Power Pages. Practical experience using Microsoft Customer Insights for campaigns and analytics. Solid understanding of Power Automate, JavaScript, and portal development using HTML/CSS and Liquid. Proficiency in customising workflows, forms, plugins, and business process More ❯

Customer Support Representative Location: Hybrid-remote in Harrogate, UK Job Type: Full-time 9 - 5 Salary: £28,000–£30,000 per year Are you an excellent communicator who thrives on solving problems and providing outstanding customer support? If you are excited to be part of a forward-thinking company that is rapidly expanding, we’d love to hear … from you. The Role You’ll join our impactful Customer Support team, serving as a primary contact for our UK-based customers. Your initial focus will be on supporting consumers. As you advance in the role, you will take on greater responsibilities, including support for our project partners and B2B clients. This position is an excellent opportunity for individuals … looking to gain experience in the tech industry and build a long-term career in customer success, support operations, or account management. What You’ll Do Provide first-class support to customers via email and phone. Troubleshoot and resolve issues with care, clarity, and professionalism. Collaborate with internal teams to enhance support processes and user experience. Develop and maintain More ❯

you love what you do, get in touch today! About the role We're looking for an experienced Senior Product Manager to drive forward our capabilities to improve the customer experience across . As a key voice within the business, you will shape and evangelise the product vision for your area. You'll use the latest technologies and product … and repeat. You'll work closely with a team of engineers, analysts and designers, as well as others across the business to identify and deliver on opportunities to deepen customer relationships, increasing engagement, conversion, product holding, loyalty and ultimately customer lifetime value. Championing and evangelising a 'one platform' approach, this role will also look beyond the website, realising … seamless multi-channel user journeys across the estate, providing the best customer experience however, whenever or wherever that takes place. What you'll be doing: Strategy Defining, owning, evangelising and driving the strategy for the Comparison journey for a significant Product Area aligned with a market vertical (e.g. Car, Home, Van, Travel, Life) Responsible for a multi-channel strategy More ❯

to-end vision, strategy, and execution for new and existing financial products-from ideation through launch, iteration, and growth. You will collaborate closely with executives, engineering, design, compliance and customer-facing teams to deliver a seamless, interconnected suite that delights our users and furthers LemFi's mission. This is a highly impactful role at the heart of our growth … responsibilities: You will own the P&L and have all the tools and team to build and monitor the product Monitor and optimise product KPIs such as adoption, retention, customer satisfaction, and ROI. Setting your team's goals, success metrics, and roadmap to align with LemFi's mission Driving maximum impact based on data analysis, market research, and company … strategy Completely owning your team's products, from ideation, through development, to launch, growth, and maintenance Working closely with Design and UX Research teams to define the customer journey and create an amazing user experience Liaising with Engineering to ensure effective delivery of your product Collaborating with other stakeholders, such as Marketing, Legal, Compliance and Customer Support teams More ❯

Manager to lead the development and optimisation of Microsoft Dynamics 365. This is a strategic yet hands-on role focused on embedding CRM at the heart of operations, driving insight, automation, and cross-functional efficiency. Working on a hybrid basis (3 days per week in office), the CRM Manager will play a key role in enabling personalised, data-driven … in translating business needs into CRM functionality Confident communicator with experience in training and stakeholder engagement Desirable Experience in the charity or non-profit sector Knowledge of Power Platform , Customer Insights , or Dynamics 365 Marketing Familiarity with case management, supporter engagement, or fundraising systems Benefits 10% employer pension contribution (with 5% employee contribution) Life assurance from day one Access More ❯

across the business to deliver impactful insights that shape the future of our services. What will I be doing? Lead the design and delivery of analytical projects that uncover customer behaviours and business opportunities. Translate complex data into clear, actionable insights using visual storytelling and effective communication. Collaborate with stakeholders to ensure insights are embedded into decision-making processes. … of continuous learning and high performance. Contribute to the strategic development of the Digital Analytics function, including tooling, training, and data quality. What do I need? Proven experience in customer insights and analytics, ideally within a digital environment. Strong leadership skills with a track record of developing and supporting high-performing teams through direct line management. Proficiency in tools More ❯

Customer Support Representative – French Speaking Location: Hybrid-remote in Harrogate, UK Job Type: Full-time Schedule: 8-hour shift | Day shift | Weekend availability Salary: £28,000–£30,000 per year Are you a great communicator who thrives on solving problems and supporting customers? Are you fluent in both French and English, and excited to be part of a forward … thinking company rapidly expanding within European markets? If so, we’d love to hear from you. The Role You’ll be part of our small but impactful Customer Support team, acting as a key contact for both UK and French-speaking customers. Initially, your focus will be supporting consumers , but as you grow in the role, you’ll take … on more responsibility supporting our project partners and B2B clients. We’re looking for someone who is proactive, thoughtful, and enthusiastic about delivering exceptional customer service. This is a great opportunity for someone who wants to gain experience in the tech industry while building a long-term career in customer success, support operations, or account management. The role More ❯

Lead day-to-day performance and development of Boba's DTC channel (Shopify), including UX optimisation, merchandising, content strategy , and conversion rate improvements. Drive direct channel sales, owning the customer journey from acquisition to retention. Leverage data analytics to identify growth opportunities and optimise the customer journey Social Media & Content Creation Own and manage Boba's presence across … Oversee SEO strategy (on-page and technical) to improve organic visibility, search rankings, and content performance across product and blog pages. Optimise performance and spend based on data and customer insights, reporting regularly on key KPIs and ROI. Product Marketing & Go-to-Market Execution Plan and execute product launches, seasonal campaigns, and promotional activities across digital and DTC channels. … Ensure clear and compelling product messaging, supported by strong visual content and customer education. Track and analyse competitive activity and market trends to inform strategy. Brand & Creative Direction Maintain and evolve the Boba brand voice and visual identity across all digital and social platforms. Develop content and storytelling that reflects the parenting journey and builds emotional connection with our More ❯

and the performance management. Working closely with Sales, Product, and senior stakeholders, you'll lead multi-channel campaigns that drive measurable results. With a strong understanding of the full customer journey, you'll oversee everything from demand generation to lead nurturing, campaign optimisation, and reporting Client Details A leading B2B tech company in London. Description Develop and execute integrated … performance and ROI. Analyse campaign and funnel performance (MQL/SQL), providing actionable insights. Work closely with sales to align marketing activity and support pipeline acceleration. Ensure a seamless customer experience across the digital journey. Manage, coach, and develop a high-performing marketing team. Oversee budgets, ensuring efficient and impactful marketing spend. Leverage customer insights and market research More ❯

initiatives aligned to business goals. Proven track record of leading data-driven transformation, using analytics to unlock measurable business impact, enable data-led decisions, inform product development, and enhance customer insight. Ability to ensure scalable, secure, and reliable data infrastructure that enables lifecycle analytics and supports revenue and growth objectives. Ability to promote a data-first culture by improving … commitment to continuous learning, staying ahead of evolving data technologies and industry trends to maintain best practices and support ongoing improvements. Maintain strategic vision coupled with attention to detail. Customer-focused, with a detailed understanding of relevant legislation and regulation. Adaptable to a constantly changing data and business environment, with the ability to pivot strategies in response to innovative More ❯

most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform. As our organisation continues to grow and evolve, we are expanding our Salesforce team and implementing Data Cloud … and additional resources for BA and QA when required. You will focus on managing and optimising the Salesforce platform, with a specific emphasis on using Data Cloud to enhance customer insights and drive business outcomes. What you'll be doing Working with the business stakeholders to provide solutions based on your knowledge of Salesforce Service Cloud and Data Cloud. … Ensuring the Salesforce platform and Data Cloud work together to deliver a comprehensive view of the customer. Providing customer insights to our colleagues and use data cloud to make use of Einstein and Agentforce capabilities. Designing and implementing data models within Data Cloud to represent customer data from various sources. Connecting to and ingesting data from different sources More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Solid experience …/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Perks & Benefits Competitive salary. Generous equity plan. Remote-first working environment with regular travel to customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Solid experience …/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Perks & Benefits Competitive salary. Generous equity plan. Remote-first working environment with regular travel to customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Solid experience …/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Perks & Benefits Competitive salary. Generous equity plan. Remote-first working environment with regular travel to customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Solid experience …/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Perks & Benefits Competitive salary. Generous equity plan. Remote-first working environment with regular travel to customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team.With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500. How We Work: We … done' mentality, comfortable operating at a strategic level with senior stakeholders, but also rolling your sleeves up to dive into the tacticsand execute as part of a team. A customer champion, obsessed with understanding user needs and delivering "aha!" moments. A data-driven thinker who thrives on win/loss analysis and user telemetry to inform product marketing strategy. … A skilled collaborator, comfortable working across teams (Product, Brand, Sales, Regional Marketing). A creative storyteller who can translate features into user-centric benefits and identify opportunities in the customer lifecycle in which to position them. What You'll Do: Own the User Journey: From pre-launch buzz to retention strategies, you'll ensure a smooth and delightful experience More ❯

product positioning. Client Details The company is a medium-sized organisation within the technology sector, known for its innovative approach to delivering cutting-edge solutions. With a focus on customer satisfaction and product excellence, the company fosters a collaborative and forward-thinking environment. Description The key responsibilities for the Product Marketing Manager - IT/Tech Services role will include … Collaborate with cross-functional teams to align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights to improve outcomes. Support … launching new IT products to UK markets. * Strong understanding of the IT Managed services market. * Strong understanding of product positioning and branding strategies. * Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights. * Excellent communication and collaboration skills. * Ability to manage multiple projects and meet deadlines effectively. * Knowledge of digital marketing tools and More ❯

or convert to permanent Salary: £65,000-£75,000 Dependent on Experience Job Ref: J12995 The Role This is an exciting opportunity to join a global lifestyle brand's customer data science team during a transformative phase. As the business transitions to inhouse capabilities for CRM and customer insights, alongside implementing a new customer data platform, this … of the broader Consumer Intelligence and Experience (CIX) function, which harnesses data-driven insights and predictive analytics to power personalised consumer experiences at scale. CIX leads on market research, customer segmentation, first-party data strategy, and consumer activation across all brands and global channels. Seeking an experienced and motivated Data Engineer to help scale the data infrastructure and support … analytical and data science workflows. Your work will enable faster, more reliable access to customer data and insights that drive more relevant and personalised interactions across the business. Key Responsibilities Design, build, and maintain robust data pipelines and workflows using Snowflake and Snowpark Collaborate with data scientists and analysts to deliver clean, reliable data for downstream analytics Optimise large More ❯