Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
The Investigo Group
TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world. About the Role As a Systems Support Engineer, you will be part of a dynamic and expanding team dedicated to delivering exceptional technical support and customer service. You will be the first point of contact for all … the ticket management system. Aim to resolve tickets upon first contact, escalating them to appropriate support teams when necessary. Work within established SLAs to meet business expectations, adhering to IT processes and procedures. Communicate early if SLAs are likely to be missed, escalating when needed. Take a proactive approach to monitoring, progressing, and resolving service desk tickets, keeping users … a fast-paced, high-pressure environment. Able to assess the impact and severity of problems, triaging and escalating as necessary. Knowledgeable about the ITIL framework and capable of applying it in a realistic and pragmatic way. Preferred Qualifications ITIL v4 Foundation or equivalent certification is a plus but not essential Additional Information This role may require shifts between More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Reed
A client of mine is currently looking for an experienced Infrastructure Engineer to join the team for a 3-month contract. Further details as follows: Role: Infrastructure Engineer Location: Leeds/Hybrid Duration: 3 months - possible extension Interview process: 1 stage Start: Morning 4th August Day rate: £280 to £300 (OUTSIDE IR35) Requirements: Public cloud - Azure and Office More ❯
Cirencester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
Arcas Technology Ltd
Arcas Technology is partnered with a leading Technology company who are currently looking for an experienced Infrastructure Engineer to join their business on a permanent basis. The role will focus on providing infrastructure support and ensuring services/solutions are configured and deployed as appropriate. You will be a key stakeholder of the IT infrastructure and as such … expected to maintain high standards across all areas of responsibility. Responsibilities: Managing, provisioning and supporting End User Computing (EUC) in accordance with organisational norms. Designing and executing modifications to IT infrastructure or implementing new solutions and services. Facilitating end-user onboarding and training through knowledge dissemination and documentation. Collaborating with global vendors/partners to procure necessary hardware. Overseeing … suite, encompassing Entra (Azure AD), Teams, Outlook Online, and Sharepoint. Demonstrated expertise in Microsoft Endpoint Manager (Intune), including macOS deployment proficiency. Experience in supporting MacOS environments. Sound comprehension of IT infrastructure best practices. Proficiency in deploying MFA/Conditional Access within Microsoft 365. If you feel that you’re a good fit for this role then please forward your More ❯
GL7, Upper Siddington, Gloucestershire, United Kingdom Hybrid / WFH Options
Arcas Technology Ltd
Arcas Technology is partnered with a leading Technology company who are currently looking for an experienced Infrastructure Engineer to join their business on a permanent basis. The role will focus on providing infrastructure support and ensuring services/solutions are configured and deployed as appropriate. You will be a key stakeholder of the IT infrastructure and as such … expected to maintain high standards across all areas of responsibility. Responsibilities: Managing, provisioning and supporting End User Computing (EUC) in accordance with organisational norms. Designing and executing modifications to IT infrastructure or implementing new solutions and services. Facilitating end-user onboarding and training through knowledge dissemination and documentation. Collaborating with global vendors/partners to procure necessary hardware. Overseeing … suite, encompassing Entra (Azure AD), Teams, Outlook Online, and Sharepoint. Demonstrated expertise in Microsoft Endpoint Manager (Intune), including macOS deployment proficiency. Experience in supporting MacOS environments. Sound comprehension of IT infrastructure best practices. Proficiency in deploying MFA/Conditional Access within Microsoft 365. If you feel that you’re a good fit for this role then please forward your More ❯
company that does so while adhering to high ethical standards. To achieve this objective, we execute the following strategy: We acquire a digital business with untapped potential and make it as successful as we can by leveraging our platform-which comprises our expertise, technologies, data, brand, talents, and company culture. Then, we invest the proceeds into making our platform … the systems and implementing countermeasures to ensure the integrity of all data. Identify company-wide security challenges. Design and implement solutions to strengthen protection and streamline security practices across IT and infrastructure areas. Collaborate closely with privacy experts to ensure the most robust and complete privacy compliance strategy possible, and to translate regulations into tech implementations. Stay up to … priority is to put them in the ideal position to thrive. Spooners in their 20s lead products worth hundreds of millions of dollars. And if you've got what it takes, you'll soon be playing an essential role in major projects, too. Competitive pay and access to equity in the company. Typically, we offer an individual at the More ❯