101 to 108 of 108 Remote/Hybrid IVR Jobs

strong service delivery. Oversee the design, management, and optimisation of IT infrastructure, networks, and cloud environments (Azure/AWS) Manage all call routing, IVR systems, and queue management to ensure accurate, efficient, and immediate call handling. Develop and execute a long-term technology strategy that aligns with the company ...

strong service delivery. Oversee the design, management, and optimisation of IT infrastructure, networks, and cloud environments (Azure/AWS) Manage all call routing, IVR systems, and queue management to ensure accurate, efficient, and immediate call handling. Develop and execute a long-term technology strategy that aligns with the company ...

strong service delivery. Oversee the design, management, and optimisation of IT infrastructure, networks, and cloud environments (Azure/AWS) Manage all call routing, IVR systems, and queue management to ensure accurate, efficient, and immediate call handling. Develop and execute a long-term technology strategy that aligns with the company ...

growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight Analyst gathers and interprets data on customer satisfaction for their ...

Must be available to start first week of January The Role We’re looking for an experienced Node.js Developer with strong voice automation/IVR experience to join a high-profile digital transformation programme. The client is migrating critical customer claims and appointment booking journeys from legacy platforms ( ServiceBench … using Node.js for voice automation and customer journey orchestration Build, integrate and optimise RESTful APIs for claims, appointments, and customer history Update and enhance IVR flows and logic to align with new IFS behaviours and Dialogflow CX Implement strong security and authentication best practices Collaborate with technical and business teams ...

their offices in Manchester or Stratford, London. PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE EXPERIENCE IN SPEECH AND IVR ANALYTICS. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight & Speech Analyst gathers ...

their offices in Manchester or Stratford, London. PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE EXPERIENCE IN SPEECH AND IVR ANALYTICS. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight & Speech Analyst gathers ...

their offices in Manchester or Stratford, London. PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE EXPERIENCE IN SPEECH AND IVR ANALYTICS. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight & Speech Analyst gathers ...