Hybrid/Remote IVR Job Trends

Interactive Voice Response (IVR)
UK > Work from Home

The table below looks at the prevalence of the term IVR in remote or hybrid work. Included is a benchmarking guide to the salaries offered in vacancies that cited IVR over the 6 months leading up to 30 December 2025, comparing them to the same period in the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 374 451 469
Rank change year-on-year +77 +18 +263
Permanent jobs citing IVR 4 2 7
As % of all permanent jobs with remote/hybrid work options 0.026% 0.012% 0.034%
As % of the Miscellaneous category 0.076% 0.030% 0.089%
Number of salaries quoted 4 1 7
10th Percentile - - -
25th Percentile £62,500 £42,500 £36,250
Median annual salary (50th Percentile) £72,500 £45,000 £37,500
Median % change year-on-year +61.11% +20.00% -44.44%
75th Percentile £80,000 £47,500 £46,096
90th Percentile - - £52,193
UK median annual salary £75,000 £38,750 £37,500
% change year-on-year +93.55% +3.33% -28.57%

All Generic Skills
Work from Home

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring generic IT skills.

Permanent vacancies with a requirement for generic IT skills 5,297 6,689 7,895
As % of all permanent jobs with a WFH option 34.86% 39.14% 38.50%
Number of salaries quoted 3,391 3,759 6,154
10th Percentile £28,000 £36,750 £36,250
25th Percentile £39,082 £47,500 £47,500
Median annual salary (50th Percentile) £57,500 £62,500 £62,500
Median % change year-on-year -8.00% - -3.85%
75th Percentile £81,250 £82,500 £82,500
90th Percentile £107,500 £110,000 £101,230
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -7.69%

IVR
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing IVR and offering remote or hybrid work options relative to all permanent IT jobs advertised.

IVR job vacancy trend for remote/hybrid jobs

IVR
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing IVR.

Salary distribution trend for jobs with remote/hybrid work options citing IVR

IVR
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing IVR over the 6 months to 30 December 2025.

IVR salary histogram for jobs with remote/hybrid work options

IVR
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (50.00%) Amazon CloudWatch
1 2 (50.00%) AWS
1 2 (50.00%) AWS CloudTrail
1 2 (50.00%) AWS Lambda
1 2 (50.00%) Serverless
Communications & Networking
1 2 (50.00%) IP Telephony
1 2 (50.00%) PSTN
1 2 (50.00%) VoIP
General
1 4 (100.00%) Telecoms
2 2 (50.00%) Finance
Job Titles
1 4 (100.00%) Senior
Libraries, Frameworks & Software Standards
1 2 (50.00%) ADO
1 2 (50.00%) REST
1 2 (50.00%) SOAP
1 2 (50.00%) Web Services
Processes & Methodologies
1 2 (50.00%) API Integration
1 2 (50.00%) Asset Management
1 2 (50.00%) Coaching
1 2 (50.00%) CRM
1 2 (50.00%) Customer Engagement
1 2 (50.00%) Customer Experience
1 2 (50.00%) Knowledge Transfer
1 2 (50.00%) Mentoring
1 2 (50.00%) Stakeholder Management
1 2 (50.00%) Technical Architecture
1 2 (50.00%) Technical Discovery
1 2 (50.00%) Translating Business Requirements
2 1 (25.00%) Kalman Filter
Vendors
1 4 (100.00%) Avaya
1 4 (100.00%) Genesys
2 2 (50.00%) Cisco
2 2 (50.00%) Salesforce