leicester, midlands, united kingdom Hybrid / WFH Options
CDW UK
Requests, logging and resolving requests in order to minimise business impact, whilst providing excellent Customer Service Principal accountabilities: Respond to incidents and service requests related to IT Services in line with SLA’s. Log all incoming incidents and service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all … relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of the day etc. Escalating incidents within our Operational Level Agreements to ensure that Service Level Targets are met. Reporting incidents … contracts in place Monitoring of systems User provisioning for Active Directory, Email, Enterprise One IT systems and others as required. General IT Administration Contacts with Others: Within the business: Line Managers and Directors End Users Central services: CIO IT Management team IT Teams Committees & meetings Service Desk Briefings IT Department Briefings Knowledge, skills and experience required for the More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Softcat
technology initiatives in Softcat's history. This is a great opportunity to be a part of rapidly growing and successful company As Engineering Manager, you'll be responsible for: Line manage and motivate a team of software engineers and developers Delegate and oversee development tasks, ensuring timely and high-quality delivery Foster a collaborative, inclusive, and high-performance team … d love you to have Bachelor's degree in Computer Science, Software Engineering, or related field 5+ years of software development experience, with 2+ years in a leadership/management role Proficiency in .NET Core, C# and SQL Strong understanding of software development methodologies (Agile, Scrum, DevOps) Experience of working and leading in an Agile/squad environment Experience More ❯
post is fixed term/secondment for 12 months to cover secondment. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. Main duties of the job The key duties of the role are: Supporting the implementation of national or local initiatives by delivering … is fixed term/secondment for 12 months to cover a secondment. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About More ❯
Bradford, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Marks Sattin
is renowned for its innovative solutions and services. Operating in multiple countries, it boasts an inclusive work environment and a strong commitment to its employees' professional growth. Job Description Line manager of financial accounts or management accounts teams Formulating strategic and long-term business plans Ensuring company's financial reports are accurate and timely Developing financial management … auditors to ensure annual monitoring is carried out The Successful Applicant A successful Senior Finance Manager should have: Professional qualification such as ACA, CIMA, ACCA Proficient understanding of finance management principles Strong analytical skills with attention to detail Excellent leadership abilities Experience in strategic planning and risk management Experience, knowledge of or a keen interest in automation policies More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients and manage technical queries in line with Littlefish standards and customer-specific SLAs. Resolve 1st and 2nd line technical issues via telephone, email, or live chat in a friendly and professional manner. Prioritise, progress … and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. Earn a referral bonus of More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients and manage technical queries in line with Littlefish standards and customer-specific SLAs. Resolve 1st and 2nd line technical issues via telephone, email, or live chat in a friendly and professional manner. Prioritise, progress … and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. Earn a referral bonus of More ❯
london, south east england, united kingdom Hybrid / WFH Options
Warner Bros. Discovery
status quo, drive operational efficiency, and act as a subject matter expert within a complex organizational environment. Your Role Accountabilities... Lead the programmatic function, providing strategic oversight and daily management of operations, partnerships, and platforms. Own the end-to-end campaign lifecycle, including PMP and PG campaign setup, monitoring, optimization, and post-campaign analysis. Work closely with the Ad … the nuance of programmatic for streaming Exceptional communication skills with the ability to explain technical concepts to non-technical stakeholders. Deep understanding of media sales ecosystems, terminology, and campaign management processes. Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with … your Line Manager. Subject to any applicable laws, WBD/your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done... This last bit is probably the most important Here at WBD, our guiding principles are the core values by More ❯
and professional attributes of compassion, empathy, fairness and multidisciplinary working, alongside a desire to deliver the highest quality and innovative care are the cornerstones of a successful working model Line managed and supported by a Regional Lead GP, you will have access to continuing professional development in support of appraisal and revalidation through our GP forum. As a senior … leader you will have access to a full induction and a range of ongoing professional support, coaching and development opportunities including Spectrum's own ILM accredited leadership and management programme. Substance Misuse You may already have a special interest in substance misuse, if not we will invest in you to help you attain the expertise and confidence, backed up … qualifications or extensive relevant experience Current accreditation at GPwSI level in specialist area RCGP Certificate Part 1 and 2 - Substance Misuse Women's health and wellbeing Harm minimisation and management of bloodborne viruses Sexual health Knowledge Essential Primary care mental health Basic drug and alcohol awareness Chronic disease management Understanding of current health and social policy particularly offender More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Hays
in Oracle DBA and a learning acumen for new database related technology preferably in latest versions Troubleshoot technical faults within the Enterprise Cloud Infrastructure (Oracle DB/MySQL) Stakeholder Management: Able to collaborate and work effectively across complex and matrix relationships, negotiating where needed to help support agreement. Sought: Provide technical support, resolving escalated technical support issues across the … lines of business to ensure systems availability to the customer. Support the timely delivery of IT Provision ,Incident handling, Service Requests and Change Management by the team to the published SLAs and KPIs Provide technical support in the delivery of the services offered by the team and input to service productivity to achieve targets. Provide Line Manager early More ❯
Employment Type: Contract, Work From Home
Rate: Up to £365.0 per day + £365 per day inside IR35
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
NCC
from a variety of sources. Designs and executes complex vulnerability research activities. Provides guidance, support and mentoring to other IT Engineers as requested by the IT Leadership team or line manager So, what are we looking for in your application? We like to see diverse applications and welcome people from different industries, specific experience we will look for in … Knowledge of Microsoft-Based Environments across both on-prem and cloud environments. Understanding of network security principles, including firewalls, segmentation, and secure remote access. Knowledge of identity and access management (IAM), including multi-factor authentication (MFA), RBAC, and conditional access policies. Familiarity with common regulatory and compliance frameworks (e.g.NIST, CIS Controls, ISO 27001, Cyber Essentials Plus). Experience aligning … monitoring, logging, and alerting toolsets including SIEM and threat detection platforms. Understanding of data classification, encryption, and secure storage/access principles. Familiarity with endpoint protection platforms and vulnerability management tools. Experience securing hybrid identity solutions and federated authentication models Understanding of security automation concepts, including security orchestration and response (SOAR) including ability to script or automate repetitive tasks. More ❯
CRO to look after 20+ customers with an average spend of £50k ARR. Your customer spend will range from £30k to £250k ARR. Current NRR of 123%. Direct line managers who will train and support you through promotions and career growth. Over 68 B2B clients cover around 65% of the UK's 800,000 student beds. Now, they … of institutional investors, asset managers, real estate developers and global real estate advisors. Onboard new customers onto their data insights platform, ensuring they are set up for success in line with their specific goals. Part of the process will be mapping their goals against deliverables whilst tracking success in a mutual success plan. Running in-depth sessions with senior … customer success processes by remaining highly organised, proactive, and disciplined in managing client relationships. Requirements: 2+ years of experience in a customer-facing role within SaaS, customer success, account management, or a related area. Strong organisational skills with the ability to manage multiple client accounts and deliver consistently against deadlines. Confident communicator with the ability to present to senior More ❯
City of London, London, United Kingdom Hybrid / WFH Options
This Is Prime
year Opportunity to work with some of the biggest tech companies worldwide Monthly team socials paid by the company Fully stocked bar and outdoor sun terrace Hybrid working Dedicated Line manager who will help plan your working week and drive your personal development. Lots of clubs and activities - i.e. book club, yoga, 5 a side football and regular social … trends to spark the conversation. Schedule meetings and demos for your clients with prospects who would be interested in the clients' products. Communicate with clients and undertake general account management responsibilities such as compiling reporting documents and ensuring your client has all the information about the leads you generate. Work towards monthly targets focused on a set amount of More ❯
City of London, London, United Kingdom Hybrid / WFH Options
This Is Prime
with your lifestyle Growth Opportunities: Clear career progression pathways into roles like Account Executive or Sales Manager. Training and Development: Comprehensive onboarding, ongoing training and weekly 121s with your line manager, live call listening sessions with the wider team, opportunities to shadow meetings etc. Culture and Perks: A collaborative, innovative environment where your ideas are valued, plus team socials … emails, calls, and social media outreach. Pitching Value: Articulate the client's SaaS solutions and tailor value propositions to match client needs, addressing their pain points and objectives. Pipeline Management: Maintain a steady flow of high-quality leads into the sales pipeline, working closely with Account Executives to set meetings and demos. Collaboration: Partner with marketing and sales teams More ❯
manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business needs and client expectations. To ensure … writing Excellent customer service skills Ability to demonstrate commitment and flexibility at all times Multi-tasking skills and ability to work on a variety of items simultaneously Good Time Management skills To be professional and presentable in uniform at all times We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. More ❯
manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business needs and client expectations. To ensure … writing Excellent customer service skills Ability to demonstrate commitment and flexibility at all times Multi-tasking skills and ability to work on a variety of items simultaneously Good Time Management skills To be professional and presentable in uniform at all times We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Vypr
on Vypr product offerings/solution development skills Establish [MOU1] productive, professional relationships with key personnel in prospect organisations Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet performance objectives and customers’ expectations What you will be responsible for Achieving a minimum of 12 meetings booked PCM Achieving a minimum of … fit. We will create space to discuss your ambitions and our growth plans as well as context of the role, give you the opportunity to engage with your potential Line Manager and Team Members, showcase your skills in a live task and to visit our Manchester HQ. More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Vypr
on Vypr product offerings/solution development skills Establish [MOU1] productive, professional relationships with key personnel in prospect organisations Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet performance objectives and customers’ expectations What you will be responsible for Achieving a minimum of 12 meetings booked PCM Achieving a minimum of … fit. We will create space to discuss your ambitions and our growth plans as well as context of the role, give you the opportunity to engage with your potential Line Manager and Team Members, showcase your skills in a live task and to visit our Manchester HQ. More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Vypr
on Vypr product offerings/solution development skills Establish [MOU1] productive, professional relationships with key personnel in prospect organisations Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet performance objectives and customers’ expectations What you will be responsible for Achieving a minimum of 12 meetings booked PCM Achieving a minimum of … fit. We will create space to discuss your ambitions and our growth plans as well as context of the role, give you the opportunity to engage with your potential Line Manager and Team Members, showcase your skills in a live task and to visit our Manchester HQ. More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
focus will be to develop and nurture relationships within organisations across Buckinghamshire. You will be conducting business development (sales calls) to seek out and meet with recruitment teams, directors, line managers, and other key stakeholders. As an Entry Level Recruitment Consultant, you will be recruiting the best and most experienced candidates for roles across the Technology sector, which can … prospective clients to sell our services.Developing and maintaining strong relationships with organisations and key decision makers.Actively engaging with face-to-face meetings with in-house recruitment professionals, directors, and line managers.Sourcing, screening and recruiting top-tier candidates for roles.Drafting reports, ensure compliance across all activities, and participating in internal projects.Working to daily targets and KPIs to achieve your monetary More ❯
Employment Type: Full-Time
Salary: £28,000 - £35,000 per annum, Negotiable, Inc benefits, OTE
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
focus will be to develop and nurture relationships within organisations across Yorkshire. You will be conducting business development (sales calls) to seek out and meet with recruitment teams, directors, line managers, and other key stakeholders. As an Entry Level Recruitment Consultant, you will be recruiting the best and most experienced candidates for roles across the Technology sector. This is … prospective clients to sell our services.Developing and maintaining strong relationships with organisations and key decision makers.Actively engaging with face-to-face meetings with in-house recruitment professionals, directors, and line managers.Sourcing, screening and recruiting top-tier candidates for roles.Drafting reports, ensure compliance across all activities, and participating in internal projects.Working to daily targets and KPIs to achieve your monetary More ❯
Employment Type: Full-Time
Salary: £28,000 - £35,000 per annum, Negotiable, Inc benefits, OTE
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
will be to develop and nurture relationships within organisations across the Midlands. You will be conducting business development (sales calls) to seek out and meet with recruitment teams, directors, line managers, and other key stakeholders. As an Entry Level Recruitment Consultant, you will be recruiting the best and most experienced candidates for roles across the Technology sector. This is … prospective clients to sell our services.Developing and maintaining strong relationships with organisations and key decision makers.Actively engaging with face-to-face meetings with in-house recruitment professionals, directors, and line managers.Sourcing, screening and recruiting top-tier candidates for roles.Drafting reports, ensure compliance across all activities, and participating in internal projects.Working to daily targets and KPIs to achieve your monetary More ❯
Employment Type: Full-Time
Salary: £28,000 - £35,000 per annum, Negotiable, Inc benefits, OTE
agency experience. It’s important that this person is highly skilled in all UX Research methodologies, plus a strong knowledge of Quant research too, and ideally with leadership and management experience. It will also be useful if they have a good grounding in UX Design. They’ll work very closely with our Strategy, Development, QA teams and also our … management and leadership teams. This is a hybrid role based in our Central London office with flexibility to work from home for 3-4 days per week. We need you to Lead and line-manage the UX Team Ensure that we deliver the highest quality work for our clients using our existing methodologies, frameworks and processes, with the … for innovation. You’ll have Exemplary communication and client skills. Clear examples of how your work has impacted the businesses you’ve worked for and their customers Strong project management skills A knowledge and a passion for UX, Research, Experimentation, Optimisation, Product and Digital Innovation. Nice to have Strong UX Design & Prototyping capabilities Strong proficiency in using behavioural analytics More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Creative CX
agency experience. It’s important that this person is highly skilled in all UX Research methodologies, plus a strong knowledge of Quant research too, and ideally with leadership and management experience. It will also be useful if they have a good grounding in UX Design. They’ll work very closely with our Strategy, Development, QA teams and also our … management and leadership teams. This is a hybrid role based in our Central London office with flexibility to work from home for 3-4 days per week. We need you to Lead and line-manage the UX Team Ensure that we deliver the highest quality work for our clients using our existing methodologies, frameworks and processes, with the … for innovation. You’ll have Exemplary communication and client skills. Clear examples of how your work has impacted the businesses you’ve worked for and their customers Strong project management skills A knowledge and a passion for UX, Research, Experimentation, Optimisation, Product and Digital Innovation. Nice to have Strong UX Design & Prototyping capabilities Strong proficiency in using behavioural analytics More ❯
london, south east england, united kingdom Hybrid / WFH Options
Creative CX
agency experience. It’s important that this person is highly skilled in all UX Research methodologies, plus a strong knowledge of Quant research too, and ideally with leadership and management experience. It will also be useful if they have a good grounding in UX Design. They’ll work very closely with our Strategy, Development, QA teams and also our … management and leadership teams. This is a hybrid role based in our Central London office with flexibility to work from home for 3-4 days per week. We need you to Lead and line-manage the UX Team Ensure that we deliver the highest quality work for our clients using our existing methodologies, frameworks and processes, with the … for innovation. You’ll have Exemplary communication and client skills. Clear examples of how your work has impacted the businesses you’ve worked for and their customers Strong project management skills A knowledge and a passion for UX, Research, Experimentation, Optimisation, Product and Digital Innovation. Nice to have Strong UX Design & Prototyping capabilities Strong proficiency in using behavioural analytics More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Creative CX
agency experience. It’s important that this person is highly skilled in all UX Research methodologies, plus a strong knowledge of Quant research too, and ideally with leadership and management experience. It will also be useful if they have a good grounding in UX Design. They’ll work very closely with our Strategy, Development, QA teams and also our … management and leadership teams. This is a hybrid role based in our Central London office with flexibility to work from home for 3-4 days per week. We need you to Lead and line-manage the UX Team Ensure that we deliver the highest quality work for our clients using our existing methodologies, frameworks and processes, with the … for innovation. You’ll have Exemplary communication and client skills. Clear examples of how your work has impacted the businesses you’ve worked for and their customers Strong project management skills A knowledge and a passion for UX, Research, Experimentation, Optimisation, Product and Digital Innovation. Nice to have Strong UX Design & Prototyping capabilities Strong proficiency in using behavioural analytics More ❯