Assistant Director, Technology Services (EMEA & Asia)
- Hiring Organisation
- Ryder Reid Legal Ltd
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
delivery of regional and global technology strategies. Oversee IT service delivery, ensuring high levels of availability, performance, security, and user satisfaction. Lead service improvement initiatives and drive operational excellence across multiple offices. Manage and develop regional technology support teams, fostering a culture of accountability, collaboration, and continuous improvement. Monitor … service performance through KPIs, SLAs, user feedback, and operational reporting. Support major technology projects, change initiatives, and process improvements. Drive adoption of approved AI, automation, and productivity-enhancing technologies. Work closely with regional leadership teams to understand evolving business needs and technology priorities. Participate in vendor management, contract negotiations ...