Middlesbrough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: ServiceDeskSupport Analyst, middlesbrough col-narrow-left Client: Dynamic Search Solutions Location: middlesbrough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job … Description: Job Title: ServiceDeskSupport Analyst Location: York (Hybrid) The Company A leading force in helping organisations across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses in achieving … their digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a Support Analyst to join the growing ServiceDesk team. Role & Responsibilities In this position, you'll act as the first point of contact for technical assistance, supporting users with a More ❯
London, England, United Kingdom Hybrid / WFH Options
AWD online
IT ServiceDesk Dispatcher/Support Ticket Helpdesk Coordinator Do you have great time-management, organisational, customer service, administrative and communication skills? If you do, this job could be for you. We’re looking for an IT ServiceDesk Dispatcher/Support Ticket … Helpdesk Coordinator who will manage and allocate all incoming IT support requests from clients, ensuring that the work is distributed evenly to Engineers, is completed on time and updates are provided to clients. This is a crucial role within the IT Support Team, and you’ll act as … a central hub for all incoming support requests and will be responsible for ensuring those requests are addressed efficiently and effectively. This role requires someone who is pro-active, confident and who can prioritise workloads for themselves and the team. You’ll also need to work with a sense More ❯
York, England, United Kingdom Hybrid / WFH Options
Dynamic Search Solutions
Job Title: ServiceDeskSupport Analyst Location: York (Hybrid) Salary: £28,000 - £30,000 The Company A leading force in helping organisations across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses in achieving their digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a Support Analyst to join the growing ServiceDesk team. Role & Responsibilities In this position, you'll act as the first point of contact for technical assistance … a key part in diagnosing problems, providing solutions, and escalating more advanced issues when necessary. Your ability to communicate clearly and deliver high-quality support will be essential to maintaining strong client relationships. Deliver front-line technical support through phone, email, and messaging platforms Diagnose and resolve common More ❯
London, England, United Kingdom Hybrid / WFH Options
AWD online
First Line Support Engineer/IT ServiceDesk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT … hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT ServiceDesk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting … Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT ServiceDesk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three More ❯
Worthing, England, United Kingdom Hybrid / WFH Options
Aluminumwindowdesigns
Technical Support Engineer/IT ServiceDesk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT ServiceDesk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT … ServiceDesk Analyst with solid experience in root cause analysis, data centre architecture, network and application management protocols, network administration, troubleshooting, Windows Server OS, SQL, IIS, and Exchange Server. This role is based in Worthing, West Sussex, with a hybrid working model (3 days in the office … days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process improvements. Follow security policies and More ❯
Gorseinon, Wales, United Kingdom Hybrid / WFH Options
JR United Kingdom
EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Job Role: SaaS Software SupportServiceDesk Analyst Location: Swansea, South Wales, or London Work Arrangement: Hybrid (Minimum one day per week in one of the listed … work rotating shifts (8am - 4pm, 10am - 6pm, or 2pm - 10pm) to cover EMEA and non-UK hours. Why This Role Stands Out As a ServiceDesk Analyst, you will be at the forefront of customer success, providing essential technical support to business customers. This position offers a … for its rapid deployment and robust security. Key Responsibilities Act as the primary point of contact for technical issues from corporate clients. Respond to support reports within SLA, providing expert technical solutions. Conduct advanced troubleshooting and log analysis. Maintain consistent communication with customers throughout the resolution process. Document case More ❯
East Riding, Yorkshire, United Kingdom Hybrid / WFH Options
Edwards & Pearce Limited
providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. Troubleshoot client support incidents, liaising with our … IT services. Helping customers solve technical issues with their computers (hardware and software) Liaising directly with end users to resolve any problems. Logging technical support requests over the telephone, face to face or by email Using remote control tools and technologies to assist end users' as required Documenting systems More ❯