26 to 45 of 45 Remote Service Manager Jobs

Service Delivery Manager (SAP) - Chester - £100,000 The Company: Lorien are working in partnership with a leading global organisation undergoing a major transformation of its enterprise systems. As part of this journey, they're seeking a seasoned SAP Service Delivery Manager to lead the global support operations and ensure the stability, performance, and continuous … Director, you'll be responsible for managing incident, problem, and change processes, while acting as the escalation point for all SAP-related support issues.You'll oversee vendor relationships, drive service excellence across internal and external SLAs, and lead a growing team of SAP support professionals. This includes functional consultants, BI developers, and governance specialists. The role also includes ownership More ❯

About The Role We are seeking a dynamic and experienced IT Service Desk Manager to lead our high-performing Service Desk team during a 12-month maternity cover. This is a hands-on, leadership role responsible for managing day-to-day operations, meeting SLAs, and ensuring the team continues to provide excellent support across a mix … first point of contact for all IT issues across the business, resolving incidents directly or escalating to specialist teams where appropriate. As we continue to grow through acquisitions, the Service Desk team will play a critical role in technical onboarding, systems integration, and user migrations. You'll help lead this process from the frontline, setting standards, coordinating support operations … You'll also provide direct support to VIP stakeholders, including senior executives, ensuring their technical needs are met quickly and with professionalism. Key Responsibilities: • Lead and manage the IT Service Desk team to deliver high-quality technical support • Set performance expectations, coach team members, and promote a culture of continuous improvement • Ensure tickets are managed within SLAs using Jira More ❯

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South East Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service. This role will … of your role, and you will need to have no more than 3 points to be considered for this position and during employment. Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities. Proactively … of the assigned Route(s) or contract scope (e.g. M&R, DBFO, RTMC), identifying performance trends, risks and issues. Analysing the root causes for performance issues and work with Service Delivery colleagues and supply chain to develop and implement remedial action plans. Maintaining the cyclical and reactive maintenance work plans for the designated Route(s) and ensure the delivery More ❯

client sites. Working Hours: Total 37.5 actual working hours per week, or 7.5 hours per day (not including a 1 hour break). About this Role The Diagnexia Customer Service Managers' role will be responsible for ensuring a high level of customer satisfaction by providing excellent customer service, building strong relationships with key stakeholders, and continuously improving customer … service processes. The manager also interacts with the UK lab team and case control team and works closely with cross-functional teams to ensure a seamless customer experience Responsibilities: Act as the primary point of contact for customer inquiries and complaints, working to resolve customer issues promptly and efficiently. Build and maintain strong relationships with key stakeholders … such as sales, product, and technical support, to ensure a seamless customer experience. Monitor customer feedback and develop strategies to improve customer satisfaction and loyalty. Develop and implement customer service policies and procedures to ensure consistency and quality of service. Analyze customer data and feedback to identify trends and potential improvements. Participate in regular training of sites and provision More ❯

working environment Ongoing development and progression opportunities Immediate starts available MTrecs new client opportunity: MTrec recruitment are proudly representing our bespoke services client in their recruitment of a Technical Service Manager. The role is a brand-new position to support the companys accelerated growth in their respective field. The role will play a crucial part in delivering expert level … checking as a minimum If you meet the person specification below, apply now for an immediate response. The Job you will do: Reporting into the UK Senior Technical Services Manager, this role will take ownership of all support cases As the case develops, ensuring that relevant teams responsible for the ticket at the time is supported and managed … discipline resolver groups, as required. Internal briefings to senior management regarding status and plan of action for support cases. Ensure all logistical and technical support elements of each engineers service visit are managed to ensure maximum efficiency is gained (e.g combining with project work or surveys where possible), this is to ensure correct equipment is used and returned correctly More ❯

Support Services Manager Permanent - Full time £50,780k pa - £55,060k pa The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping,our aim is to help people enjoy the simple pleasures that camping can bring. It's an exciting time to join the organisation and be a part of … our continued growth. We are recruiting for a Support Services Manager within our Technology department. The Support Services Manager is responsible for managing and overseeing the day-to-day operations of the support services teams, ensuring the delivery of high-quality support to customers, internal staff, and clients. This role involves monitoring performance against service … other departments, implementing best practices,and driving improvements in support processes and customer satisfaction. Daily duties and responsibilities will include: Manage, mentor, and lead the support services supervisors, including service desk staff and technical support. Ensure that support services are delivered in line with service level agreements, ensuring timely response and resolution of incidents, requests, and issues. Oversee More ❯

Dawn Ellmore Employment are supporting a top tier Law Firm in London in their search for an IT Service Delivery Manager. For this role you must have prevous experience working in a legal environment and have solid managerial experience in Service Delivery. The successful candidate will receive an excellent starting salary along with a brilliant benefits package plus … hybrid working! To be successful you must be able to showcase your wealth of knowledge in Service Delivery from a Law Firm as well as be keen to succeed in a new challenge. Having superb communication skills both written and verbal is key along with Office 365 experience. The duties will include: Leading IT Service Delivery Projects. Day … to-day operations within the IT Team. Dealing with stakeholder management. Identifying and resolving service improvements. Implementing new systems. This is an incredible opportunity which will not be around for long. Get in touch now to find out more... Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received this is regrettably More ❯

Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist … provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day … support members. Background Well-trodden paths into this role include: Customer Services/Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property More ❯

Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist … provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day … support members. Background Well-trodden paths into this role include: Customer Services/Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property More ❯

Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist … provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day … support members. Background Well-trodden paths into this role include: Customer Services/Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property More ❯

Customer Support Representative – French Speaking Location: Hybrid-remote in Harrogate, UK Job Type: Full-time Schedule: 8-hour shift | Day shift | Weekend availability Salary: £28,000–£30,000 per year Are you a great communicator who thrives on solving problems More ❯

Senior Infrastructure Services Manager VMware, Microsoft & Linux Platforms (High Security Clearance - DV) Location: Erskine or Newcastle Work Mode: Hybrid/Remote flexibility with 24x7 rotational support Summary We are seeking a highly skilled infrastructure leader with extensive experience across VMware, Microsoft, and Linux ecosystems. This role blends deep technical expertise with operational leadership, supporting enterprise-grade virtualization, cloud … Ubuntu) and troubleshoot OS-level issues, containers, and automation Troubleshoot Microsoft platforms including Azure, SCCM/Intune, SQL Server, Active Directory, and Windows Server Support VMware Site Recovery Manager (SRM) and Aria Suite tools (vRealize Operations, Automation, Log Insight) Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks Continuously monitor and troubleshoot infrastructure systems, ensuring … infrastructure documentation, including incident reports and configuration details Apply deep technical knowledge and critical thinking to address complex infrastructure-related problems Follow established best practices and standards in infrastructure service delivery Coordinate with vendors (e.g., Microsoft) and internal stakeholders to meet SLA targets and minimize escalations Participate in rotational 24x7 support and weekend standby for critical issues Required Skills More ❯

Training), and with the right mindset - we'll train you on our product and help you succeed in a dynamic, customer-focused role. Role at a glance: Professional Services Manager Grantham, Lincolnshire Office - Hybrid Working + Travel to Client Sites as Required 3 days onsite during role onboarding. £50,000 - £65,000 Depending on Experience Plus Complete Benefits … in software functionality and implementation- ERP experience highly desirable. • Skilled in software demonstrations, training delivery, and customer-facing roles, with a focus on support and issue resolution. • Experienced manager with a strong background in leading, mentoring, and developing high-performing teams. • Solid understanding of business processes and how to apply software solutions to enhance operational efficiency. • Excellent communicator More ❯

Data Services Manager, Must live within 2 hours of London and be able to come in for ad-hoc meetings when required. Primarily home based though. Role 90% management and 10% technical and you will manage a team of 6. Salary £ 80000 - 85000 + good benefits. Expanding financial services client are looking for a Data Services Manager to join their team. The role will suit a candidate who has been a manager for a couple of years and is looking to further develop their management career. Guiding a team of 6 you will be responsible for supporting the day to day operations of the data function, with a focus on leading and mentoring More ❯

Smart Buildings Manager Are you passionate about shaping the future of the built environment? This is your opportunity to take a leading role in delivering cutting-edge Smart Building projects that integrate the latest in building technology, sustainability and digital innovation. Clear. are looking for a Smart Buildings Manager to oversee the full lifecycle of intelligent More ❯

Smart Buildings Manager Are you passionate about shaping the future of the built environment? This is your opportunity to take a leading role in delivering cutting-edge Smart Building projects that integrate the latest in building technology, sustainability and digital innovation. Clear. are looking for a Smart Buildings Manager to oversee the full lifecycle of intelligent More ❯

Smart Buildings Manager Are you passionate about shaping the future of the built environment? This is your opportunity to take a leading role in delivering cutting-edge Smart Building projects that integrate the latest in building technology, sustainability and digital innovation. Clear. are looking for a Smart Buildings Manager to oversee the full lifecycle of intelligent More ❯

Smart Buildings Manager Are you passionate about shaping the future of the built environment? This is your opportunity to take a leading role in delivering cutting-edge Smart Building projects that integrate the latest in building technology, sustainability and digital innovation. Clear. are looking for a Smart Buildings Manager to oversee the full lifecycle of intelligent More ❯

Smart Buildings Manager Are you passionate about shaping the future of the built environment? This is your opportunity to take a leading role in delivering cutting-edge Smart Building projects that integrate the latest in building technology, sustainability and digital innovation. Clear. are looking for a Smart Buildings Manager to oversee the full lifecycle of intelligent More ❯

Technical Services Manager (MSP) - London (Hybrid) - £50,000 - £60,000 per year I'm working with an established Managed Services Provider (MSP) looking to hire an experienced Technical Services Manager to support their existing team and client base. The role requires someone with a background progressing through the IT Support industry, through to managing a support … desk. This role will involve working closely with the IT Support Team and IT Support Manager to ensure tickets are being handled as efficiently as possible, whilst also assessing customers of the business are being supported successfully and efficiently. The hire must have experience dealing with overall IT Infrastructure and Support, alongside Networks and Cloud. The role will More ❯