126 to 150 of 1,280 Remote ServiceNow Jobs

depth understanding of service transition frameworks, principles, and processes. Proven project and people management skills. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft Office applications (Visio, Excel, Word, MS Project). Technical IT background. Familiarity with IT in a Higher Education environment. ITIL v4 More ❯

methodologies , defect tracking, and release management. Demonstrated ability to investigate and resolve issues methodically and independently. Familiarity with incident management and ITSM tools (e.g., ServiceNow, JIRA). Experience working in Agile or DevOps environments is a plus. Excellent communication and leadership skills. Bachelor's degree in Computer Science, Information Technology More ❯

collaboration tools (Teams, SharePoint), and energy trading platforms (e.g., Endur, Eikon). Manage and resolve incidents and service requests using the ITSM platform (e.g., ServiceNow). Assist with onboarding and off-boarding processes, including device setup, user access provisioning, and hardware reclamation. Contribute to IT projects including system upgrades, patch More ❯

collaboration tools (Teams, SharePoint), and energy trading platforms (e.g., Endur, Eikon). Manage and resolve incidents and service requests using the ITSM platform (e.g., ServiceNow). Assist with onboarding and off-boarding processes, including device setup, user access provisioning, and hardware reclamation. Contribute to IT projects including system upgrades, patch More ❯

collaboration tools (Teams, SharePoint), and energy trading platforms (e.g., Endur, Eikon). Manage and resolve incidents and service requests using the ITSM platform (e.g., ServiceNow). Assist with onboarding and off-boarding processes, including device setup, user access provisioning, and hardware reclamation. Contribute to IT projects including system upgrades, patch More ❯

collaboration tools (Teams, SharePoint), and energy trading platforms (e.g., Endur, Eikon). Manage and resolve incidents and service requests using the ITSM platform (e.g., ServiceNow). Assist with onboarding and off-boarding processes, including device setup, user access provisioning, and hardware reclamation. Contribute to IT projects including system upgrades, patch More ❯

collaboration tools (Teams, SharePoint), and energy trading platforms (e.g., Endur, Eikon). Manage and resolve incidents and service requests using the ITSM platform (e.g., ServiceNow). Assist with onboarding and off-boarding processes, including device setup, user access provisioning, and hardware reclamation. Contribute to IT projects including system upgrades, patch More ❯

SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). • Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to More ❯

with change management frameworks (e.g., ITIL) and project management practices, as well as hands-on experience with change management tools such as Jira and ServiceNow to track and implement changes effectively. Strong analytical, problem-solving, and communication skills, with the ability to collaborate across teams, liaise with stakeholders, and provide More ❯

Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical More ❯

delivering excellent onsite support for desktop and EUC issues. Strong communication skills are required. DUTIES Provide 1st line support via phone, email, and chat (ServiceNow). Log, classify, and escalate incidents and requests. Troubleshoot and resolve issues with Microsoft desktop OS. Support onboarding and offboarding processes (creating users, configuring mailboxes More ❯

with SQL Server, Databricks, Azure Synapse (5+ years). Experience with data quality platforms like Informatica, SAS Dataflux, etc. (5+ years). Experience with ServiceNow, JIRA, or Azure DevOps. At least 3+ years in business analysis, project management, or training roles. Experience with Service Management and Agile tools (3+ years More ❯

changing priorities and demands. An appreciation for confidentiality and the ability to be successfully vetted to SC and NPPV level 3. Experience with the ServiceNow ITSM tool is preferable. Diversity, equity and inclusion We are committed to equal opportunities for all and will not discriminate on any grounds. We encourage More ❯

skills will make you successful: Experience supporting IT Service Management tools such as Ivanti Service Manager/Service Desk, Cherwell, BMC Remedy/Helix, ServiceNow, Axios, etc Strong technical troubleshooting skills Excellent interpersonal and communication skills Confident user of Microsoft Windows and common applications Understanding of Database and Server Technologies More ❯

from vendors like Microsoft, JAMF, CrowdStrike, ManageEngine, and Esentire to protect, monitor, and respond to incidents. Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customizing and using reporting for insights. Familiar with cloud computing concepts and technology and can implement strategies for their use More ❯

change management frameworks (e.g., ITIL) and project management practices. Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. Attention to detail and a More ❯

interpersonal and stakeholder management skills. Strong troubleshooting capabilities with knowledge of break-fix, hardware diagnostics, and software support. Hands-on experience with SCCM, Intune, ServiceNow, and Windows OS. Supervisory or previous team leading experience and the ability to act as an escalation point is highly desirable. Experience with Office More ❯

the ability to interact professionally with a diverse range of colleagues Customer Service Experience Administering and supporting O365 (Exchange/Azure AD/Endpoint) ServiceNow or equivalent ITSM tool experience MECM/SCCM Administration On Prem AD administration Knowledge of VC/Conferencing Systems (Teams Rooms) Required Qualifications and Accreditations More ❯

problem management Demonstrable passion for Service Excellence, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk or similar Exceptional ability to communicate with technical and non-technical audiences verbally and in writing, as well as fostering excellent relationships Project and More ❯

the ability to interact professionally with a diverse range of colleagues Customer Service Experience Administering and supporting O365 (Exchange/Azure AD/Endpoint) ServiceNow or equivalent ITSM tool experience MECM/SCCM Administration On Prem AD administration Knowledge of VC/Conferencing Systems (Teams Rooms) Desirable Qualifications and Accreditations More ❯

problem management Demonstrable passion for Service Excellence, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk or similar Exceptional ability to communicate with technical and non-technical audiences verbally and in writing, as well as fostering excellent relationships Project and More ❯

leadership role. - Good understanding of telecom services (voice, data, SMS), provisioning BSS, IT, fleet management. - Experience with IT Service Management (ITSM) tools such as ServiceNow, JIRA, or equivalent. - Proven ability to lead, motivate, and develop a high-performing service management team. - Strong ability to mentor and support employees in their More ❯

meet these competencies as part of your progression in the team. You’ll have experience of common IT Service Management(ITSM) tooling such as ServiceNow, ZenDesk, PagerDuty and/or JIRA Service Desk You’ll have experience of working with agile methodologies and agile ways of working You’ll have More ❯

the ability to interact professionally with a diverse range of colleagues Customer Service Experience Administering and supporting O365 (Exchange/Azure AD/Endpoint) ServiceNow or equivalent ITSM tool experience MECM/SCCM Administration On Prem AD administration Knowledge of VC/Conferencing Systems (Teams Rooms) Required Qualifications and Accreditations More ❯

the ability to interact professionally with a diverse range of colleagues Customer Service Experience Administering and supporting O365 (Exchange/Azure AD/Endpoint) ServiceNow or equivalent ITSM tool experience MECM/SCCM Administration On Prem AD administration Knowledge of VC/Conferencing Systems (Teams Rooms) Desirable Qualifications and Accreditations More ❯