troubleshoot system issues, investigate, and recommend permanent solutions and workarounds. Communication & Interpersonal Skills: Good communication and interpersonal skills Technical Proficiency: Proficiency in using ticketing systems (e.g., Jira Service Management, ServiceNow) Strong knowledge of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge More ❯
troubleshoot system issues, investigate, and recommend permanent solutions and workarounds. Communication & Interpersonal Skills: Good communication and interpersonal skills Technical Proficiency: Proficiency in using ticketing systems (e.g., Jira Service Management, ServiceNow) Strong knowledge of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge More ❯
Role Introduction We are seeking a strategic and hands-on ServiceNow Architect to take on a Player-Manager role - combining hands-on technical leadership with line management responsibilities. You will lead the design, governance, and continuous improvement of our ServiceNow platform. The ideal candidate will have deep expertise in ITSM, ITOM, and CSM , with strong working knowledge across other ServiceNow … operational platform, enabling service excellence, automation, and customer-centric outcomes. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow solutions that meet their business needs. What You Will Do Define and maintain the ServiceNow architecture aligned with business strategy. Develop and maintain the platform roadmap ensuring modular rollout of … capabilities covering ITSM, ITOM, CSM, AIOPs, App engine and emerging modules. Establish technical standards, design review processes, and platform governance controls. Ensure adherence to ServiceNow best practices, platform capabilities and upgrade strategy. Lead and assist in solution design, implementation, configuration and customisation of ServiceNow modules, ITSM, CSM and ITOM, to meet business requirements. Identify and implement opportunities to streamline repeatable More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
Role: ServiceNow Developer Salary/Rate: £600-700 Location: hybrid multiple locations availableContract Duration: 12 months We are currently looking for a ServiceNow Developer for our government client. This ServiceNow Developer role is hybrid, based between 2 days per week on site and the remainder of the week working remotely. Office locations include most major towns, with London being a … preference. The contract for the ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Job role/experience required: Proficiency in JavaScript : Core scripting language used in ServiceNow. … Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting : Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration : Building and consuming APIs for third-party integrations. ServiceNow Workflows : Designing and implementing Flow Designer and legacy Workflow Editor. Service Portal Development : Custom widgets, pages, and themes. Data Management More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Circle Group
Role: ServiceNow Developer Salary/Rate: £600-700 Location: hybrid multiple locations available Contract Duration: 12 months We are currently looking for a ServiceNow Developer for our government client. This ServiceNow Developer role is hybrid, based between 2 days per week on site and the remainder of the week working remotely. Office locations include most major towns, with London being … a preference. The contract for the ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Job role/experience required: Proficiency in JavaScript : Core scripting language used in … ServiceNow. Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting : Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration : Building and consuming APIs for third-party integrations. ServiceNow Workflows : Designing and implementing Flow Designer and legacy Workflow Editor. Service Portal Development : Custom widgets, pages, and themes. Data More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
ServiceNow Developers Location: UK - Hybrid (occasional travel involved) Salaries:* Developer: £50,000 - £60,000* Senior Developer: £65,000 - £75,000 Our client, one of the UK's largest and fastest-growing tech companies, is expanding their internal ServiceNow team as part of a broader organisational restructure. Following significant investment and momentum behind their ServiceNow platform, they are hiring both a … ServiceNow Developer and a Senior ServiceNow Developer to support the delivery of a greenfield implementation and ongoing development of their ITSM and ITOM services. The roles sit within a high-performing Managed Services practice, working closely with certified consultants and an implementation partner to roll out a new instance of TPSM Pro with domain separation. Key Responsibilities (for both roles … Develop, configure and integrate ServiceNow modules, with a focus on ITSM and ITOM* Work closely with internal stakeholders to gather requirements and translate them into technical solutions* Support the delivery of scalable, secure, and sustainable services in line with ServiceNow best practices* Participate in workshops, provide input on technical design, and contribute to roadmap planning* Assist in ongoing platform development More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Sanderson
management. Proactive ownership of issues with a problem-solving mindset. Familiarity with ITSM tools and service desk operations. Working knowledge of Microsoft technologies and general networking. Desirable: Experience with ServiceNow or similar tools. ITIL Foundation or SDI Service Desk Analyst certification. Understanding of SLAs and priority classifications. Additional Info: Shift-based role (between 07:00-19:00, Monday to Friday More ❯
Master's degree in Change Management, HR, Psychology, or a related field. Knowledge of IT infrastructure, cloud services, and digital transformation environments. Familiarity with tools such as Microsoft 365, ServiceNow, Jira, or OCM-specific platforms. Certifications in Agile, ITIL, or similar frameworks. Experience using digital communication, collaboration, and training tool Reference: AMC/RHU/OCM #ryhu More ❯
providing second-line technical assistance to end-users. Coding and scripting would be a bonus! Strong understanding of service management principles and ITIL framework. Familiarity with ITSM platforms, ideally ServiceNow to use the tool and help us improve it. Excellent problem-solving and analytical skills, with the ability to prioritise and manage multiple tasks effectively. Exceptional interpersonal and communication skills More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
We're on the lookout for a passionate Lead ServiceNow Developer to stimulate innovation, lead a hard-working team, and craft the future of digital transformation! Sopra Steria's Strategic Digital Services are once again growing their ServiceNow capability and are in the market for Lead ServiceNow Developers! We are seeking an experienced Lead ServiceNow Developer to drive the design … development, and implementation of ServiceNow solutions. In this role, you will direct a team of developers, collaborate with key stakeholders, and drive the successful delivery of scalable and efficient ServiceNow applications. You will be responsible for technical strategy, best practices, and innovative solutions to enhance business processes. We can offer great career progression opportunities, benefits which you can flex to … ad-hoc to our head office in Hemel Hempstead as well as various Sopra Steria and client sites. What you'll be doing: Leading and mentoring a team of ServiceNow developers, providing guidance on optimal strategies, development standards, and technical architecture. Designing, developing, and implementing ServiceNow applications, modules, and integrations to meet business needs. Configuring and customising ServiceNow workflows, business More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
digital transformation projects for some of the world's most recognised brands. With a proven track record in innovation and delivery excellence, they are now seeking to recruit multiple ServiceNow Consultants on a contract basis - remote working - UK based. As a ServiceNow Consultant, you'll play a pivotal role in designing, configuring, and implementing ServiceNow solutions to meet complex business … needs. Working alongside talented technical teams and senior stakeholders, you'll be part of mission-critical transformation projects spanning ITSM, HRSD, CSM, and other ServiceNow modules. Role The ServiceNow Consultant will lead and deliver ServiceNow architecture, implementation, configuration, and customisation activities. Engage directly with clients to understand business requirements and translate them into effective technical solutions. Configure workflows, forms, UI … policies, business rules, and integrations within the ServiceNow platform. Provide expert guidance on ServiceNow best practices, governance, and optimisation. Collaborate with cross-functional delivery teams to ensure on-time, high-quality project outcomes. Profile The ServiceNow Consultant will have a proven track record in delivering complex ServiceNow projects in large-scale or enterprise environments. Strong hands-on experience across multiple More ❯
Teams Rooms and telephony) Windows 10/11 device management Intune/SCCM (device deployment, patching, compliance) Active Directory/Azure AD (user and group management, permissions) Exchange Online ServiceNow/Remedy/Freshservice (ticketing & ITSM tools) Mobile Device Management (MDM) solutions Networking basics (LAN/WAN/Wi-Fi troubleshooting, VPN) AV/Meeting Room Tech (Zoom Rooms, Teams More ❯
stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While More ❯
stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
La Fosse
Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯
Letchworth Garden City, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Willmott Dixon
solve problems. Self-directed with initiative, capable of solving practical problems with limited supervision. Comfortable providing telephone-based customer support. Desirable: Familiarity with ITIL principles and experience with the ServiceNow ticketing system. Knowledge of Microsoft 365 and Windows 11. Previous experience on an IT service desk. Attributes: Adaptable and can manage multiple demands without losing focus. Take personal responsibility for More ❯
teams (Infrastructure, Service Desk, etc.) to ensure end-to-end service delivery. Monitor application performance and user feedback to identify improvements. Maintain accurate records in the ITSM tool (e.g., ServiceNow). Here are the key skills and experience relevant to this role: Previous experience in a similar Application Support role (ideally within an MSP or multi-customer environment). Experience More ❯
Queue Management and Triage aligned to agreed KPI's. You'll be someone with: Essential: Customer Service Experience via phone call and emails Proven Experience of Incident Management Systems (ServiceNow) Considerable experience in a 1st Line level IT support role Excellent communication skills, both written and verbal. A high level of task ownership towards completion, with the ability to prioritise More ❯
lead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot to empower users with intelligent automation and integrate with other platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of More ❯
ServiceNow Consultants Join a dynamic, supportive, consulting team, working together to solve robust technical challenges, through building high-quality ServiceNow solutions for our customers. Our Client was one of the very first ServiceNow partners established in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management … Senior Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with them. From Junior Technical Consultants, who are new to the ServiceNow eco-system, through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, they have lots of opportunity for their people to develop in technical … skills and client-facing experience. If you want to contribute to a community that is always growing and evolving, then our client's ServiceNow Centre of Excellence may be for you. What you’ll do Their Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. More ❯
ServiceNow Consultants Join a dynamic, supportive, consulting team, working together to solve robust technical challenges, through building high-quality ServiceNow solutions for our customers. Our Client was one of the very first ServiceNow partners established in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management … Senior Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with them. From Junior Technical Consultants, who are new to the ServiceNow eco-system, through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, they have lots of opportunity for their people to develop in technical … skills and client-facing experience. If you want to contribute to a community that is always growing and evolving, then our client's ServiceNow Centre of Excellence may be for you. What you’ll do Their Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. More ❯
watford, hertfordshire, east anglia, united kingdom
Synergize Consulting
ServiceNow Consultants Join a dynamic, supportive, consulting team, working together to solve robust technical challenges, through building high-quality ServiceNow solutions for our customers. Our Client was one of the very first ServiceNow partners established in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management … Senior Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with them. From Junior Technical Consultants, who are new to the ServiceNow eco-system, through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, they have lots of opportunity for their people to develop in technical … skills and client-facing experience. If you want to contribute to a community that is always growing and evolving, then our client's ServiceNow Centre of Excellence may be for you. What you’ll do Their Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
Are you a Senior ServiceNow Support professional looking for a new role? As a ServiceNow DevOps Engineer at Sopra Steria, you will be an integral part of a team dedicated to delivering high-quality product-based solutions to Strategic Digital Solutions clients. You will engage in the entire development lifecycle, from design and development to configuration, testing, and production deployment … support activities and provide mentorship to more junior team members. This role will enhance your technical skills and customer-facing abilities whilst working under the guidance of the ServiceNow Platform team lead. We seek individuals with experience in developing, delivering and supporting solutions within ServiceNow, who thrive in a collaborative environment and are comfortable communicating with both internal and external … from home, there would be ad-hoc travel to our offices as well as various client sites. What you'll be doing: Configure and develop on variance instances of ServiceNow including routine changes or configuration adjustments as directed by the customer. Collaborate with other teammates in support of platform consistency and upgradability. Provide L3 support for multiple ServiceNow platforms across More ❯
Hemel Hempstead, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
Are you a Senior ServiceNow Support professional looking for a new role? As a ServiceNow DevOps Engineer at Sopra Steria, you will be an integral part of a team dedicated to delivering high-quality product-based solutions to Strategic Digital Solutions clients. You will engage in the entire development lifecycle, from design and development to configuration, testing, and production deployment … support activities and provide mentorship to more junior team members. This role will enhance your technical skills and customer-facing abilities whilst working under the guidance of the ServiceNow Platform team lead. We seek individuals with experience in developing, delivering and supporting solutions within ServiceNow, who thrive in a collaborative environment and are comfortable communicating with both internal and external … from home, there would be ad-hoc travel to our offices as well as various client sites. What you'll be doing: Configure and develop on variance instances of ServiceNow including routine changes or configuration adjustments as directed by the customer. Collaborate with other teammates in support of platform consistency and upgradability. Provide L3 support for multiple ServiceNow platforms across More ❯
Hatfield, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Senior ServiceNow Developer Salary up to 85k. I am recruiting a Senior ServiceNow Developer on behalf of my client who is a leading ServiceNow partner.The Technical Consultants design and build high quality ServiceNow solutions for a range of projects and clients. This role is hybrid working and you would need to be office based two days per week (Tuesday & Thursday … . In this role you will be tasked with: Developing on the ServiceNow platform to meet business/client requirements Engaging with Operate team and other GIS teams to analyse, document, and report on work completed to ensure compliance with Company Procedures Implement new functionality for customers while using ServiceNow best practices Assist in troubleshooting ServiceNow upgrades, patching, and release … management Provide analysis of problems and possible solutions You will have: 5 years’ experience developing the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯