1 to 25 of 1,028 ServiceNow Jobs in the UK excluding London

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Team Leader. … track record of managing a service desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-driven Senior Service Desk Analyst to work on a customer site … Minimum of 3-5 years of experience in Service Desk andIT support Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g. JIRA, ServiceNow). Experience in Oracle to run pre-configured SQL scripts (as per runbooks) Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As … years of experience in IT support Experience in a service desk support role. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. More ❯

and accurate documentation Commitment to the values of organisation and undertaking TWoW! Activities Evidence of continual personal development and training Demonstrable experience with ITSM systems such as Freshservice, TOPdesk, ServiceNow or similar Desirable Skills Experience supporting end users across a variety of locations Experience of working in a Financial Services environment SCCM OS and application packaging and deployment Group Policy More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in … problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic thinking and decision More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in … problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic thinking and decision More ❯

and remote support tools. Excellent documentation, customer service, communication, and interpersonal skills. Proven ability to work independently, prioritize, and manage deadlines. Experience with ITSM systems such as Freshservice, TOPdesk, ServiceNow, or similar. Desirable Skills: Experience supporting end users across multiple locations and in Financial Services. Skills in SCCM OS/application packaging, Group Policy, vulnerability management, Power Apps, and automation More ❯

over 15,000 users worldwide. An exciting opportunity has arisen for a BI Developer to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous … service improvement. The ideal candidate should have a background in Business Intelligence, Data Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular … IT service performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of More ❯

you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more. The ServiceNow Technical Architect will be responsible for developing the technical design, implementation, and deployment of ServiceNow solutions. The Technical Architect will collaborate closely with key stakeholders, project managers, and development teams … to ensure that ServiceNow solutions meet business needs while adhering to industry best practices and standards. This role involves providing technical solution design, collaborating with a team of developers, and offering guidance on best practices for ServiceNow technical implementation, configuration, and integration. Key Responsibilities: Solution the end-to-end technical design and implementation of ServiceNow solutions, ensuring they are tailored … to meet business requirements. Help align configuration, customization, and integration of ServiceNow modules with other enterprise systems (e.g., ERP, CRM). Architect scalable, sustainable, and high-performing ServiceNow solutions, anticipating both current and future needs. Work closely with stakeholders to gather business requirements, assess needs, and translate them into technical solutions within the ServiceNow platform. Act as a bridge between More ❯

virtualization technologies (e.g., VMware, Hyper-V) and cloud computing fundamentals. Excellent communication skills, with proven success in supporting C-level and high-sensitivity users. Proficient in ITSM platforms (e.g., ServiceNow, HaloPSA, ConnectWise) and RMM/monitoring tools. Ability to work independently and own outcomes from troubleshooting to resolution. Industry certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, CompTIA Security+ More ❯

in network architecture, server administration (Windows and Linux), virtualization technologies (VMware, Hyper-V). Strong understanding of cybersecurity principles and best practices. Proficiency in IT service management (ITSM) tools (, ServiceNow, Jira Service Management). Knowledge of enterprise applications commonly used in automotive manufacturing (, SAP, MES, PLM). Experience with data backup, recovery, and business continuity solutions. Personal Profile Demonstrates our More ❯

automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯

automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯

automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You’ll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You’ll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You’ll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯

automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You’ll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You’ll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You’ll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯

ServiceNOW Senior Business Consultant, Milton Keynes Client: DXC Technology Location: Milton Keynes, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 9b75a7edd5f1 Job Views: 6 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: Job Description: ServiceNOW Senior Business Consultant Location: UK Salary: Dependent on Experience Due to security clearance requirements, candidates must hold or be eligible for SC … for 5 years or more. As a Senior Business Consultant, you will be part of an innovative team working to define and deploy world-class customer solutions using the ServiceNow platform. You will provide process and technical expertise as a consulting service to clients, contributing to the design and delivery of ServiceNow solutions, including customer engagement, user requirement definition, change … management, engagement management, configuration of technical infrastructure components, business-focused testing, and training. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution. What does the job involve? Leading workshops to demonstrate the platform and application functions, define the client's current and desired states, and propose solutions. Building client understanding of ServiceNow functionality and More ❯

over 15,000 users worldwide. An exciting opportunity has arisen for an Data Analyst to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous … service improvement. The ideal candidate should have a background in Data Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular IT service … performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of corrective and More ❯

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team. WARNING: Candidates who require company support to legally live and work in the UK cannot be considered for this role. To be successfully appointed, it is a requirement to obtain Security Check (SC) clearance . The successful applicant must … have resided continuously within the United Kingdom for the last 5 years to obtain SC clearance. Responsibilities include: Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee … Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utilize ServiceNow's Experience Layer components to build modern, intuitive user interfaces. Configure and enhance the Next Experience UI for tailored and seamless interactions. Use UI Builder and Service Portal to deliver role-based dashboards and customized workflows that meet client-specific requirements. Integration More ❯

I am working with a Tier 1 Investment Bank to hire a Data Architect (with CMDB/ServiceNow experience) for a long term, globally distributed project. Job Overview: We are seeking an experienced Data Architect with expertise in data architecture, IT Service Management (ITSM), and ITIL frameworks. The role involves overseeing the data infrastructure, ensuring effective data extraction, organization, and … CMDB for design compliance. Work with cross-functional teams to achieve project milestones and deadlines. Ideal Candidate: 5+ years as a Data Architect, with at least 2 years of ServiceNow experience. Deep understanding of ITSM processes (Incident, Problem, Change, Release, etc.). Experience in regulated industries (e.g., financial services) preferred. Strong problem-solving and analytical skills, adaptable to changing environments. … Excellent communication skills, both verbal and written (PowerPoint, Excel). Ability to work independently with strong ownership and attention to detail. Experience with Agile development, ITIL, and ServiceNow certifications a plus. Skills & Experience: Strong collaboration across global teams and the ability to handle complex distributed systems. Knowledge of various system implementation methodologies (Agile, Waterfall). Program management experience or Agile More ❯

ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. In this role you will provide architecture and technical leadership and own day-to-day management of architecture activities and … M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise More ❯

of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables in line with business requirements. … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and … work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part More ❯

of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables in line with business requirements. … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and … work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part More ❯

of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables in line with business requirements. … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and … work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part More ❯

critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus) Employee Lifecycle & Security Automate onboarding/offboarding … degree in Computer Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU More ❯

Windows 10 Windows Server 2012 – 2019 Basic working knowledge of server infrastructure and networking Technical troubleshooting in cloud and On-Prem environments Experience working with ticketing systems such as ServiceNow Knowledge and understanding of working to defined SLAs Understanding of IT workflows/ITIL practices Desirable: Experience of documenting processes and operational procedures General understanding of IT Infrastructure, Data, Voice More ❯