This is a great chance to join us as our ServiceNow Lead Solution Architect to be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal … staff. Job Description Help strengthen our Teams as our ServiceNow Lead Solution Architect. Home based/fully remote role. This is a great chance to join us as our ServiceNow Lead Solution Architect to be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to … deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. The role will be providing technical leadership, to lead and support the team by coaching, mentoring and driving personal and professional development and ultimately creating a high performing and engaged team. From delivery point of view, responsibilities include analysing the More ❯
ServiceNow System Administrator with experience working in an ITSM environment is sought on a fully remote contract basis by a global financial technology leader. Working with international retailers to deliver cutting-edge payment solutions this ServiceNow System Admin will join a newly formed ServiceNow service management central service offering excellent project work and contract longevity. This ServiceNow System Administrator should … have most of the following key skills: - At least a year's ServiceNow system admin experience ideally gained in a ITSM environment - Hands-on experience configuring core ITSM modules (Incident, Change, Request, CMDB). - Solid understanding of ServiceNow architecture and scripting - Experience integrating ServiceNow with other platforms using REST/SOAP APIs. - Excellent communication and stakeholder management skills. Whilst the … max day rate on offer is £260 the contract is a minimum of 12 months (with high probability of extension), fully remote and is outside of IR35. ServiceNow System Administrator UK (fully remote) £250- £260 per day outside of IR35 12 months with extension potential More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Eutopia Solutions Ltd
technology and creating complex prompts Experience working with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯
Southampton, Hampshire, England, United Kingdom Hybrid / WFH Options
Corriculo Ltd
know! Ideally, you might have experience including: 2nd line support experience Office 365 and Azure Active Directory, including Group Policy Basic networking experience Any experience with ITIL, VOIP or ServiceNow would really set your application apart! I want to do that! If you’re for a new challenge and interested in working to establish a new IT support team and More ❯
technical stakeholders, ensuring seamless day-to-day operations and delivering enhancements to improve service and efficiency. Key Responsibilities: Serve as primary IT liaison - managing incidents and service requests via ServiceNow Support PC network/infrastructure Provide second line support for Office 365, Teams, telephony, AV and dealer turrets Deploy software and updates using SCCM; manage AD starter/leaver access More ❯
Alexandria, Virginia, United States Hybrid / WFH Options
Anonymous Employer
Overview: This role will work closely with our Technology & Innovation Architect and Business Analyst to understand and define agile requirements and drive entire SLDC process from design to building ServiceNow-based solutions. Responsibilities: The Developer will be responsible for: Gathering Requirements, Analysis, Design, UI, Workflow and Application Development activities. Facilitating rollouts of new applications, enhancements, and new modules. Implementing ServiceNow … not limited to: Scoped Applications, Client Scripts, UI policies, UI Actions, Script Includes, Business Rules, workflow administration, and Reports. Qualifications and Skills: Excellent understanding of the ways in which ServiceNow can be configured, customized, and scripted in both Global and scoped application environments. Knowledge of how to assess the performance of a ServiceNow environment, how to diagnose performance problems, and … clear and concise technical and process documentation, making use of the knowledgebase module within ServiceNow. Ensure adherence to all ITIL processes Identify, train, and communicate best practices related to ServiceNow development and usage to customers and employees Requirements: Bachelors in Computer Science or equivalent Minimum of 3+ years ServiceNow platform (required) Must have 5+ years of overall Software Development experience. More ❯
Analytics, or Microsoft Fabric Scripting experience in Python for automation or transformation Familiarity with monitoring tools such as Azure Monitor or Log Analytics Experience with ITSM tools (e.g. HaloPSA, ServiceNow) Benefits Include: 25 days holiday + UK public holidays 6% employer pension contributions (2% employee) Critical illness cover, life assurance, and death in service Private health, dental, or additional pension More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Pontoon
governance, and supplier relationship management. Exposure to sourcing, procurement, or commercial construction is advantageous. Basic working knowledge of DAX, Power Query (M), and Excel (advanced functions). Experience with ServiceNow or similar IT service management platforms. Understanding of operational process mapping, cost modelling, and reporting development. Ability to manage stakeholders at all levels and communicate complex information clearly and confidently. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
Preferred Qualifications: Experience with Accounting and/or AI services and technologies. Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow) Certifications in relevant technologies or support methodologies. Familiarity with Observability tools such as Grafana, NewRelic Fluency in French or German strong bonus. Experience working with Legal and Public Affairs/ More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
with SageX3 Experienced in a customer-facing role, diagnosing and resolving software issues with Sage X3, and ideally finance experience Familiarity with ticketing systems (e.g. Freshdesk, Jira, Zendesk, or ServiceNow) Strong communication skills, with the ability to explain technical concepts to non-technical users Analytical and methodical approach to troubleshooting and software problem resolution Solid understanding of software testing, troubleshooting More ❯
Preferred Qualifications: Experience with Accounting and/or AI services and technologies. Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow) Certifications in relevant technologies or support methodologies. Familiarity with Observability tools such as Grafana, NewRelic Fluency in French or German strong bonus. Experience working with Legal and Public Affairs/ More ❯
City of London, London, United Kingdom Hybrid / WFH Options
83zero Limited
ServiceNow Developer UK-Based | Hybrid Working | Full-Time Digital Customer Experience Practice Salary: £60,000 - £70,000 plus Pension, Private healthcare, Unlimited training budget About the Role We're seeking a ServiceNow Platform Developer with a minimum of 2 years' hands-on experience to join our fast-growing Digital Customer Experience team. You'll play a key role in building … configuring, and integrating innovative solutions across key ServiceNow workflows including ITSM, HRSD, CSM, and onboarding experiences. Working alongside senior consultants and architects, you'll help deliver impactful digital transformation projects, creating intuitive user experiences and efficient workflows for clients across multiple industries. What You'll Be Doing Technical Development Configure and customize ServiceNow modules across HR, IT, and Customer Service … Design Use Next Experience UI, UI Builder, and Service Portal to build intuitive and role-based user interfaces Design responsive dashboards and self-service portals Integration & Data Management Connect ServiceNow with external systems (CRM, HR, eCommerce) via REST/SOAP APIs and IntegrationHub Ensure consistent and reliable data across platforms Experience-Focused Solutions Enhance Customer Experience via journey mapping, self More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
83zero Ltd
ServiceNow Developer UK-Based | Hybrid Working | Full-Time Digital Customer Experience Practice Salary: £60,000 - £70,000 plus Pension, Private healthcare, Unlimited training budget About the Role We're seeking a ServiceNow Platform Developer with a minimum of 2 years' hands-on experience to join our fast-growing Digital Customer Experience team. You'll play a key role in building … configuring, and integrating innovative solutions across key ServiceNow workflows including ITSM, HRSD, CSM, and onboarding experiences. Working alongside senior consultants and architects, you'll help deliver impactful digital transformation projects, creating intuitive user experiences and efficient workflows for clients across multiple industries. What You'll Be Doing Technical Development Configure and customize ServiceNow modules across HR, IT, and Customer Service … Design Use Next Experience UI, UI Builder, and Service Portal to build intuitive and role-based user interfaces Design responsive dashboards and self-service portals Integration & Data Management Connect ServiceNow with external systems (CRM, HR, eCommerce) via REST/SOAP APIs and IntegrationHub Ensure consistent and reliable data across platforms Experience-Focused Solutions Enhance Customer Experience via journey mapping, self More ❯
Hatfield, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Reed
Job Title: ITSM and ServiceNow Analyst – EMEA (2-Year Fixed Term Contract) Location: Hatfield (Hybrid Working Available) Contract Type: Fixed Term (2 Years), Full-Time Are you passionate about IT Service Management and ServiceNow? Do you thrive in a collaborative, patient-focused environment? We’re looking for an experienced ITSM and ServiceNow Analyst to join my client on a … year fixed-term contract. About the Role As the ITSM and ServiceNow Analyst , you will act as the primary point of contact for the support and delivery of the ServiceNow platform across the EMEA region. You’ll work closely with internal stakeholders and a third-party development partner to ensure the platform is optimized, scalable, and aligned with ITSM best … practices. Key Responsibilities Serve as the subject matter expert for the ServiceNow platform. Ensure efficient delivery and support of ServiceNow capabilities in line with SLAs. Collaborate with internal teams and external partners to implement and enhance ITSM, ITOM, and other ServiceNow modules. Provide consultative guidance on ITSM frameworks and ServiceNow best practices. Support platform upgrades and continuous improvement initiatives. What More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
ServiceNow Product Manager required to lead and optimise the enterprise ServiceNow platform within a complex global environment in Glasgow. This is an opportunity to shape product strategy, drive transformation, and lead platform enhancement within a progressive, digital first organisation. The Company This is a leading global organisation with a strong focus on innovation, digital transformation, and service excellence. With significant … technology plays a central role in enabling business performance, resilience, and growth. The IT environment is rapidly modernising, and the organisation is committed to leveraging enterprise platforms such as ServiceNow to deliver efficiency, visibility, and automation at scale. The Role As ServiceNow Product Manager, you'll be responsible for the strategic direction, development, and continuous improvement of the ServiceNow platform … capabilities, excellent vendor and stakeholder management skills, and a proven ability to deliver platform improvements in a complex, fast paced environment. You'll play a central role in ensuring ServiceNow remains a robust, secure, and scalable platform that underpins service delivery excellence worldwide. What You'll Be Doing ** Defining and delivering the ServiceNow product roadmap in line with organisational strategy More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
ServiceNow Product Manager required to lead and optimise the enterprise ServiceNow platform within a complex global environment in Glasgow. This is an opportunity to shape product strategy, drive transformation, and lead platform enhancement within a progressive, digital-first organisation. The Company This is a leading global organisation with a strong focus on innovation, digital transformation, and service excellence. With significant … technology plays a central role in enabling business performance, resilience, and growth. The IT environment is rapidly modernising, and the organisation is committed to leveraging enterprise platforms such as ServiceNow to deliver efficiency, visibility, and automation at scale. The Role As ServiceNow Product Manager, you’ll be responsible for the strategic direction, development, and continuous improvement of the ServiceNow platform … capabilities, excellent vendor and stakeholder management skills, and a proven ability to deliver platform improvements in a complex, fast-paced environment. You’ll play a central role in ensuring ServiceNow remains a robust, secure, and scalable platform that underpins service delivery excellence worldwide. What You’ll Be Doing ** Defining and delivering the ServiceNow product roadmap in line with organisational strategy More ❯
and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯
Woking, Surrey, United Kingdom Hybrid / WFH Options
Capgemini
and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Capgemini
and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Capgemini
and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harrison Holgate
tasks with PowerShell and Azure CLI Troubleshoot infrastructure and application issues (Dynatrace, Seq) Collaborate with dev teams on CI/CD and performance improvements Work with Kubernetes (D2iQ), Linux, ServiceNow, and Ansible What You'll Bring: Proven experience in a Systems Engineer/Admin role Strong Microsoft stack expertise (Azure, Windows Server, IIS, SQL Server) Solid scripting and automation skills More ❯
Penwortham, Lancashire, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
goal. Knowledge: Working knowledge of SAP S/4HANA Experience with ECC 6 will be beneficial. Good understanding of the Agile Manifesto, DevOps Principles, Scrum and Lean Engineering Practices. ServiceNow to support ITIL processes Skills: Data Management Support Governance and Control Self-Learning Qualifications: Relevant IT degree or business degree, experience in consultancy For more information please contact Lauren at More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
goal. Knowledge: Working knowledge of SAP S/4HANA Experience with ECC 6 will be beneficial. Good understanding of the Agile Manifesto, DevOps Principles, Scrum and Lean Engineering Practices. ServiceNow to support ITIL processes Skills: Data Management Support Governance and Control Self-Learning Qualifications: Relevant IT degree or business degree, experience in consultancy For more information please contact Lauren at More ❯
tasks with PowerShell and Azure CLI Troubleshoot infrastructure and application issues (Dynatrace, Seq) Collaborate with dev teams on CI/CD and performance improvements Work with Kubernetes (D2iQ), Linux, ServiceNow, and Ansible What You'll Bring: Proven experience in a Systems Engineer/Admin role Strong Microsoft stack expertise (Azure, Windows Server, IIS, SQL Server) Solid scripting and automation skills More ❯