Remote Support Engineer Jobs

201 to 225 of 615 Remote Support Engineer Jobs

M365 Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Are you a skilled IT Support Engineer with a passion for Microsoft technologies? Do you have hands-on experience with SharePoint Online, Power Apps, and Power Automate? If so, we’d love to hear from you! We’re working with a forward-thinking Microsoft Solutions Partner that’s looking … to expand their support team with a talented 2nd Line IT Support Engineer. This is a fantastic opportunity to join a collaborative and innovative environment where your expertise will make a real impact. Role Overview: As a M365 Support Engineer, you’ll be the go-to expert for resolving complex technical issues, particularly around Microsoft … SharePoint, and the Power Platform. You’ll work closely with clients and internal teams to troubleshoot, support, and enhance modern workplace solutions. What You’ll Be Doing: Providing 2nd line support for Microsoft 365 environments, with a focus on SharePoint Online, Power Apps, and Power Automate. Troubleshooting and resolving escalated tickets related to collaboration tools, workflows, and data More ❯
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First Line Support Engineer

Dorset, South West, United Kingdom
Hybrid / WFH Options
Paradigm Employment Services LTD
First Line Helpdesk Engineer We have a truly outstanding opportunity for a results-driven Helpdesk Engineer to join one of the UKs leading IT support providers, based in Dorset. Renowned for delivering highly efficient IT solutions and services, our client is committed toproviding exceptional support and cutting-edge technology to a diverse client base. With a … keen to speak with applicants who bring a strong blend of technical expertise, commercial awareness, and a proactive, solution-oriented mindset. Main Responsibilities for the successful First Line Helpdesk Engineer : As aFirst Line Helpdesk Engineer, you will serve as the first point of contact for our clients, delivering prompt technical support and ensuring the smooth and efficient … operation of their IT systems: Act as the first point of contact for client inquiries, delivering responsive and effective technical support via phone, email, and live chat. Troubleshoot and resolve a wide range of hardware, software, and network issues with efficiency and professionalism. Identify and escalate more complex technical problems to second-line support or appropriate departments, ensuring More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
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Network Support Engineer | Diversified Global Investment Manager

City of London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Network Support Engineer | Diversified Global Investment Manager, london (city of london) col-narrow-left Client: Techfellow Limited Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: [Up to … c. £130k Comp Package | Hybrid Working - 4 Days in Office] Are you a network engineer who thrives on solving complex issues and building resilient infrastructure? Our client - a global multi-asset investment firm - is expanding its EMEA tech team and hiring into their enterprise support function. You’ll focus on high-level (3rd/4th line) support across offices, data centres, and cloud integrations - working closely with senior engineers and US counterparts to support a mission-critical network environment. This is a hands-on opportunity to deepen your expertise, work with next-gen tooling, and build towards senior engineering or network architecture tracks within a high-performance team... Key Responsibilities Deliver 3rd and 4th line More ❯
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Network Support Engineer | Diversified Global Investment Manager

London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Network Support Engineer | Diversified Global Investment Manager, west london col-narrow-left Client: Techfellow Limited Location: west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: [Up to c. £130k Comp Package … Hybrid Working - 4 Days in Office] Are you a network engineer who thrives on solving complex issues and building resilient infrastructure? Our client - a global multi-asset investment firm - is expanding its EMEA tech team and hiring into their enterprise support function. You’ll focus on high-level (3rd/4th line) support across offices, data centres … and cloud integrations - working closely with senior engineers and US counterparts to support a mission-critical network environment. This is a hands-on opportunity to deepen your expertise, work with next-gen tooling, and build towards senior engineering or network architecture tracks within a high-performance team... Key Responsibilities Deliver 3rd and 4th line support across a complex More ❯
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Support Engineer

United Kingdom
Hybrid / WFH Options
A4Assist
Support Engineer 📍 Location: EMEA (Remote - UK Preferred) 📅 Posted: 24/06/2024 🕒 Job Type: Full-Time Overview Our client, a rapidly growing global software company, is seeking a talented and enthusiastic Support Engineer to join their technical support team. This is a great opportunity for someone who is passionate about technology and enjoys solving … of contact for customers, embodying a customer-first mindset. The ideal candidate will be driven by continuous learning, thrive in a dynamic environment, and be committed to delivering exceptional support to enterprise customers. This position is remote , with a preference for candidates based in the UK. Key Responsibilities Provide prompt and effective technical assistance to customer inquiries via phone … Remotely troubleshoot and resolve software issues; escalate complex incidents to appropriate teams as needed. Accurately document customer interactions, incidents, and solutions in the internal ticketing system. Collaborate with other support engineers and cross-functional teams to ensure issue resolution. Reproduce and analyze customer-reported incidents to assist in root cause analysis. Contribute to the customer knowledge base by creating More ❯
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Technical Support Engineer

Staines-upon-Thames, England, United Kingdom
Hybrid / WFH Options
Empresaria Group plc
Direct message the job poster from Empresaria Group plc Delivery Consultant | Bridging Ambition, Talent & Opportunity | Building High-Performance Teams Across UK, EU & EEA | People. Process. Precision. Job Title: Tech Support Engineer Location: Staines, United Kingdom (Hybrid) Role overview: We are currently looking for a highly experienced Tech Support professional to join our team. This role involves direct … interaction with customers and internal teams to provide top-notch support, manage backlogs, and resolve complex technical issues. You’ll work closely with both external clients and internal departments, offering expert-level support including troubleshooting, scripting, debugging, and case management. Key Accountabilities: Manage customers' expectations and experience in a way that results in high customer satisfaction. Maintain technical … methods. Create knowledge base materials dedicated to operational efficiency while also empowering and enabling the customers. Maintain impeccable case hygiene and customer-related files and records. UI development or support experience. Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, and Mobile application development. Advanced knowledge of the components in cloud/web applications and More ❯
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Applications & Technical Support Engineer

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Grayce Group
Job Title: Applications & Technical Support Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical Support Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line IT … support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with security More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Engineer

Guildford, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description The Technical Support Engineer works within a small team of global Support Engineers. This role involves becoming an expert in Hydronix equipment and installations—delivering high-quality technical support, contributing to application development, and producing clear, well-structured technical manuals and reports. Key Responsibilities: Customer Support Provide real-time technical support to … guides. Application Development Identify, understand and develop new application opportunities from enquiries and trade events. Conduct site visits in the UK and internationally to evaluate market and technical feasibility. Support integration of Hydronix sensor technology, including systems testing and materials analysis to ensure suitability. Produce technical manuals reports to a high professional standard. Manage in-house Knowledgebase aiming to More ❯
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Technical Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
PER International
the company is renowned for its commitment to innovation and reliability. Its products are trusted across critical sectors including data centres, healthcare, finance, and telecommunications. Overview As a Technical Support Engineer, you will join a growing power systems team focused on delivering expert-level support for UPS and generator solutions. If you're technically sharp, customer-focused … and experienced with AC/DC systems, this could be a great fit. Key Responsibilities And Activities Include Provide timely technical support to internal teams, customers, engineers, and contractors Prepare documentation, CAD drawings, and risk assessments for new or ongoing projects Help develop training content and product documentation Support pre- and post-sales technical queries and product testing … Assist with system configuration, design input, and software tool management Take part in a 24/7 technical support rota when required (remote monitoring & on-call) Education And Experience Requirements Background in electrical or electronic engineering (degree or hands-on experience) Experience working with diesel generators or related power systems Experience with Deep Sea and ComAp controllers is highly More ❯
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Infrastructure and Support Engineer

Taunton, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description Location: Taunton, Somerset (Hybrid: On-site, Wider Area & Remote Work) Job Type: Full-Time About Us: AC Digital is a 5-star rated IT support company based in Taunton, Somerset. Since 2017, we’ve supported over 130 businesses ranging from small local firms to growing commercial clients. As we move into an exciting phase of expansion, we … re looking for an Infrastructure & Support Engineer to help us take our services to the next level. What You'll Do: Deliver reliable, high-quality IT support to our clients. Work across technologies including: Microsoft 365 for Business Windows OS (modern and legacy) Mac OS & Apple hardware Device management and network infrastructure Ethernet cabling, switching, WAN technologies … 4G, Starlink, DSL, Fibre) Support on-site, remote, and hybrid setups. Occasionally travel to client sites. What We’re Looking For: Recent hands-on IT support experience. A proactive, professional, and approachable attitude. A full clean UK driving licence and access to a car/van. The right to work in the UK (we cannot offer sponsorship). More ❯
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Technical Support Engineer

Redruth, England, United Kingdom
Hybrid / WFH Options
Different Technologies Pty Ltd
Position: Technical Support Engineer Location: Redruth, Cornwall – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support team delivering expert-level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month, the role … involves both 2nd line support and hands-on responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you’ll be involved in supporting critical infrastructure for a worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly … documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup recovery, telephony equipment, and Freshdesk ticket management. The ability to learn rapidly, remain calm under pressure, and work collaboratively with shift colleagues is essential. Client: Our client provides secure satellite and radio communication services to maritime, enterprise, and government sectors across the globe. More ❯
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Technical Support Engineer (Pending an Offer)

Redhill, England, United Kingdom
Hybrid / WFH Options
Different Technologies Pty Ltd
Position: Technical Support Engineer Location: Redhill, Surrey – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support team delivering expert-level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month, the role … involves both 2nd line support and hands-on responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you’ll be involved in supporting critical infrastructure for a worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly … documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup recovery, telephony equipment, and Freshdesk ticket management. The ability to learn rapidly, remain calm under pressure, and work collaboratively with shift colleagues is essential. Client: Our client provides secure satellite and radio communication services to maritime, enterprise, and government sectors across the globe. More ❯
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Tech Support Engineer

Cardiff, South Glamorgan, United Kingdom
Hybrid / WFH Options
Cognibox
Tech Support Engineer Department: Technology & Product Employment Type: Permanent Location: Cardiff, UK Reporting To: Tech Support Manager Description Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them … protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour. As a Tech Support Engineer, you'll be key to delivering high-quality 2nd line support to over … users, resolving complex technical issues and ensuring smooth day-to-day operations. You'll work across teams to troubleshoot problems, support key systems and infrastructure, and help drive continuous improvement through knowledge sharing and process enhancements. This role offers the chance to make a real impact - supporting critical technology projects, strengthening service delivery, and playing a central role in More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Engineer

Peterborough, England, United Kingdom
Hybrid / WFH Options
Chart Industries, Inc
England, United Kingdom, PE4 5HG Company: Chart Industries The Role If you're looking for a role where you can make a difference in critical industries, then a Technical Support Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in … areas of rotating machinery and control systems. In this role you'll be providing support to our internal Aftermarket team, Field Service Engineers and directly to our customers on a variety of technical issues related to our products. You'll not only troubleshoot issues but also play a pivotal part in proactive maintenance strategies and continuous improvement initiatives. If … and want to contribute to the long-term reliability of products around the world, this role provides an exciting and rewarding career path. The main purpose of the Technical Support Engineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of customer satisfaction More ❯
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Technical Support Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
Elvis Eckardt Recruitment & Sales Solutions Limited
Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: cf7210342fca Job Views: 3 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Position: Technical Support Engineer Location: Redruth, Cornwall – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support team … level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month, the role involves both 2nd line support and hands-on responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you'll be involved in supporting critical infrastructure … worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup recovery, telephony equipment, and Freshdesk ticket management. The ability to learn rapidly, remain calm under pressure, and work collaboratively with More ❯
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IT Support Engineer

United Kingdom
Hybrid / WFH Options
LeoVegas UK
ABOUT THE ROLE As an IT Support Engineer in the Enterprise IT department, you will work with a talented team of IT Engineers across multiple offices in Europe, North America, and South America to deliver the best IT experience to our employees. You will gain hands-on experience with new technologies, cloud systems, and networking infrastructure. RESPONSIBILITIES Preparing … . Comprehensive healthcare coverage including dental and optical treatments. Annual wellbeing allowance of £250. Onsite amenities including free snacks, drinks, and meals. Regular social events and team activities. Support for growing families, including up to 6 months of paid maternity leave. Cycle-to-work scheme and gym discounts. We empower our teammates to innovate and take initiative. Join us More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Engineer

Peterborough, England, United Kingdom
Hybrid / WFH Options
CHART COOLER SVC CO INC
receive an alert: Location: Peterborough , England, United Kingdom, PE4 5HG If you're looking for a role where you can make a difference in critical industries, then a Technical Support Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in … areas of rotating machinery and control systems. The main purpose of the Technical Support Engineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of customer satisfaction with our services and equipment, particularly those customers with Customer Care Agreements. Being the main point … technical queries and communications to allow all departments to review the current situation and the answers provided to the Customers. Providing review and recommendations on findings in Field Service Engineer reports. Growing the business Review technical query trends and review the possibility of implementing new designs, procedures, or processes. Identifies and define opportunities for development of products and services More ❯
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Technical Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Tecton, Inc
Our team has years of experience building and operating business-critical machine learning systems at leading tech companies like Uber, Google, Meta, Airbnb, Lyft, and Twitter. As a Technical Support Engineer at Tecton, you will be a cornerstone of customer success, delivering expert technical assistance and troubleshooting for Tecton's machine learning operations (MLOps) platform. Your role involves … will empower users by creating valuable knowledge base content and training materials, ultimately ensuring exceptional customer experiences and solidifying Tecton's leadership in MLOps solutions. Responsibilities As a Technical Support Engineer at Tecton, you're instrumental in ensuring clients' seamless use of the company's machine learning operations (MLOps) platform. Your main focus is providing expert technical assistance … platform. This involves deep product knowledge, proficiency in relevant technologies and programming languages, and adept communication skills to effectively assist customers from diverse technical backgrounds. In addition to reactive support, you take a proactive approach by monitoring platform performance and collaborating with internal teams to implement solutions and enhancements. Your contributions extend beyond issue resolution to include the creation More ❯
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Support Engineer - Fully Remote - UK Based

London, United Kingdom
Hybrid / WFH Options
Erlang Solutions Ltd
tackling complex challenges, and are driven to deliver exceptional customer experiences, Seventh State is the place for you. The Opportunity We are seeking a highly motivated and technically proficient Support Engineer to join our exceptional team. In this pivotal role, you will be at the forefront of our customer interactions, acting as a trusted advisor and technical expert … contribute to the success of our valued customers. You will work alongside experienced consultants and engineers, continuously expanding your knowledge and making a tangible difference. Key Responsibilities As a Support Engineer, your responsibilities will be multifaceted, encompassing direct customer support, proactive system monitoring, knowledge sharing, and contributions to the broader technical community. Customer Support Activities Prompt … and Effective Ticket Resolution: You will diligently monitor and respond to customer support tickets in a timely and professional manner, ensuring clear communication and efficient resolution of their technical inquiries and issues. Collaborative Problem Solving via Customer Calls: You will actively participate in scheduled and unscheduled calls with customers to gain a deeper understanding of their challenges, provide real More ❯
Employment Type: Permanent
Salary: GBP Annual
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Software Support Engineer

London, United Kingdom
Hybrid / WFH Options
Pole Star Ltd
key to success. We foster a dynamic and enjoyable work environment where teamwork, enthusiasm, and a sense of adventure are encouraged. The Role: We are looking for a software support engineer to assist our customers with concerns and challenges and also recommend solutions to address their needs. You will be answering emails and telephone enquiries from our clients … who use our bespoke software systems. You will proactively support the business on a day-to-day basis, contributing to the future success and strategy. You will assess customer needs, identify challenges or issues, and configure solutions that are customized for their individual needs. You will work closely with our Configuration Specialist, Customer Success team, and collaborate with the … for someone who loves making things with data and solving problems with data. Key Responsibilities: Answer email and telephone enquiries from our customers Resolve customer issues within SLA timeframes Support customer processes and help with solutions Update knowledge base where required Attend and lead client meetings to discuss issues Proactively look for trends to help improve our bespoke software More ❯
Employment Type: Permanent
Salary: GBP Annual
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Desktop Support Engineer - Investment - £50k

London, England, United Kingdom
Hybrid / WFH Options
Saragossa
Direct message the job poster from Saragossa Consultant at Saragossa - Creating competitive advantage for investment technology organisations Support all users in this global investment firm as part of a small IT team that covers all IT issues. You’ll be joining the London office as part of a small IT team, so you’ll get plenty of variety and … will be the go-to IT generalist. You will need to be an all-rounder. You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks. You’ll have full access to systems admin, so you won’t have to escalate through other teams to get your More ❯
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Senior Technical Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Treasure Data
a diverse team of professionals, with ample opportunities for professional growth both horizontally and vertically within the organisation. We are proud of the features we offer in our technical support team, including our thorough examination and analysis of support requests to enhance the customer experience. We also make an effort to recognize frequent requests and automate them to … exceptional customer service, we would love to hear from you. Join our team and help us continue to provide dependable solutions and exceptional customer service to our global clientele. Support Engineer interview blog Responsibilities & Duties: Provide technical support to customers via Zendesk and Jira ticketing tools Collaborate with cross-functional teams, including customer success, engineering, product, and … increase their adoption and success Identify and prioritise customer feedback to improve our product and customer experience Contribute to the development of our internal and public documentations to enhance support efficiency and effectiveness Participate in regular team meetings and training sessions to stay up-to-date on our product and support processes Continuously learn and expand technical and More ❯
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IT Support Engineer

Livingston, Scotland, United Kingdom
Hybrid / WFH Options
Plexus
and demonstrate the Plexus core values to provide service excellence for our internal customers as well as management of site computing equipment. This role will provide technical and customer support to the site user community ensuring that applications, systems, network and technologies are available to support and advance business needs. The Systems Administrator will collaborate with other IT … vendors and business partners in order to deliver and maintain secure, reliable and sustainable technology solutions. The Systems Administrator will also follow all policies and governance that promote and support Plexus philosophy and business objectives. Key Job Accountabilities: Installs or removes system components using supplied installation instructions and tools. Installs or removes hardware and/or software, using supplied … change. Identifies problems and issues and recommend corrective actions. Develops and adapts innovation tools, processes and infrastructures to drive the process of innovation. Identifies resources and capabilities needed to support innovation. All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems More ❯
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IT Support Engineer

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
University of the Built Environment
website. We are looking for an enthusiastic and motivated individual to join our busy and fast-paced Technology team within our specialist, predominately online University. You will manage and support IT systems across the University, providing an excellent service for all students and staff. This is a great opportunity for someone looking to further their career, develop their skillset … leavers. Collaborate both within and outside of the team. Our main requirements: GCSE Maths and English Grade C/4 or above. Previous experience in a similar/technical support role for Windows and Mac operating systems. Customer service and communication skills, with the ability to support users at all levels. An understanding of the configuration of hardware More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
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1st Line IT Support Engineer

Newport, Wales, United Kingdom
Hybrid / WFH Options
One PoS Ltd
moving and fun to work in, providing customer-focused 1st line IT support. We develop and supply award-winning EPoS solutions to the hospitality industry. You will join a support desk to deliver outstanding levels of support to our 1500+ customers, dealing with inbound telephone and email cases, logging them onto our CRM software and championing the case … are key to this role and you will have a background in a similar role. Service with a smile every time is what we expect! As part of the support team, you will also be active in the on-call rota offering out-of-hours telephone support to our customers. We generally run a shift pattern weekly to … cover 8 AM-8 PM, 7 days per week. Main Responsibilities Answering inbound emails and calls from customers on Q&A and general support issues. Managing case notes on our internal CRM solution. Communicate and escalate with other members of the team. Be proactive in troubleshooting and diagnosing problems. Deliver fast, efficient and professional customer service. Skills & Knowledge ‘Customer More ❯
Posted:
Support Engineer
Work from Home
10th Percentile
£27,850
25th Percentile
£31,250
Median
£40,000
75th Percentile
£52,500
90th Percentile
£58,000