Remote Support Engineer Jobs

251 to 275 of 529 Remote Support Engineer Jobs

Desktop Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: We are looking for a proactive and skilled IT Support to join our dynamic team. In this role, you will play a key part in maintaining and optimizing our clients’ network infrastructure. Your expertise will be essential in troubleshooting issues, enhancing performance, and delivering top-tier technical support.. The ideal … candidate will have previous IT support experience and exceptional knowledge of Microsoft Technologies and IT security policies. A good working knowledge of software and operating systems would also be beneficial. You will be reporting directly to the IT service desk manager, delivering IT support services for the wider organization and its clients. Key Responsibilities of the Role Ensure … customer and ticket are updated with the ticket resolved where possible or assigned to the next resolving group in a timely manner. Provide a professional and high-quality customer support service adhering to service management principles. Troubleshoot desktops, laptops, Servers, hardware, software, and network faults. Provide support to 1st line to help upskill and improve knowledge. Identify recurring More ❯
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IT 2nd Line Support Engineer

London, United Kingdom
Hybrid / WFH Options
Aventum Group
this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary The IT 2nd Line Support Engineer role sits within the IT Service Desk Team. Their purpose is to lead and oversee the IT Support for Aventum Group and all associated entities. We … are looking for a promising candidate who wishes to continue their personal development whilst ensuring the needs of the business are met and expectations exceeded. This role will require support in all aspects of IT across the group. Tickets are sent via email to our Helpdesk (Zendesk) and need to be resolved in line with our SLAs. Role Responsibilities … Maintain a 99% SLA. Ensure the Joiners, Changers, and Leaver's processes are followed correctly. End-user support regarding IT applications. Administration of cloud-based applications - Microsoft 365. Setting up and supporting IT equipment (Mobile phones, PCs/Laptops, routers/switches, Printers/Scanners). Running scheduled IT processes, i.e., system backups. Maintaining hardware stock levels and keeping More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Dataiku
full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. What to know about the Dataiku Support Team At Dataiku, the Support organization is a fully remote team focused on enabling our customers and helping them work through any technical issues or questions related to … team, with members spanning 10+ countries and across 3 major continents. Our focus is to take our growth to the next stage by building out an enterprise-grade global support function. How you’ll make an impact We are looking for an experienced technical support engineer who is comfortable working in a complex and dynamic environment and … who can help contribute to the growth of our global support function as we continue to scale up our operations. As a Technical Support Engineer, you will help our EMEA and global customers solve their wide range of technical issues with Dataiku, such as installation, security, and integration with other big data technologies. You will also collaborate More ❯
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Sr. Technical Support Engineer

Manchester, England, United Kingdom
Hybrid / WFH Options
Couchbase, Inc
from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. The Cloud Support Engineer is the most critical role at Couchbase. You will be the face of the company externally when discussing solutions and building relationships with our customers and providing … also grow and be recognized as a champion with your contributions to Couchbase. What You'll Do: Troubleshoot and solve customer issues on their deployments (on-prem and cloud) Support cloud deployments including monitoring and answering customer inquiries Engage with customers via multiple channels (ticketing system, and screen sharing tools) to identify and resolve technical support requests while … in one or more Couchbase component area(s) Work from a Couchbase office 3 - 5 days per week (*if office-based) Who You Are: Experienced in multi-channel technical support (4+ years of related experience) Experienced using Zendesk, Jira, Confluence, or similar software An engineer with previous technical troubleshooting and programming experience with Java, Go, Python Solid knowledge More ❯
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Graduate Enterprise IT Support Engineer

London, United Kingdom
Hybrid / WFH Options
Acturis Ltd
participate in annual bonus and company share incentive schemes depending on performance and seniority Work from home up to 3 days per week Role As a Graduate Enterprise IT Engineer, you will be integral to the design, implementation, maintenance, and improvement of our internal IT systems. This role offers an exciting opportunity for a recent graduate to gain hands … implement effective solutions. Documentation: Maintain detailed documentation of all systems, processes, and procedures. This includes creating user manuals, system architecture diagrams, and step-by-step troubleshooting guides. Training and Support: Provide technical support to internal colleagues, training them on new IT tools or updates as necessary. Foster a culture of continuous learning within the organization. Projects: Engage in … or integrations. What the First 3 Months Will Look Like: In your initial months at Acturis, you'll begin an intensive learning journey, balancing project work with hands-on support to build both technical skills and real-world experience within our enterprise IT environment. Here's a snapshot of what your first three months might entail: Project Work More ❯
Employment Type: Permanent
Salary: GBP Annual
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Application Support Engineer

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Hays
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
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Application Support Engineer

Bristol, United Kingdom
Hybrid / WFH Options
Hays Technology
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯
Employment Type: Permanent
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Application Support Engineer

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Hays Technology
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c 40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Advanced Support Engineer(Office Based)

Southampton, Hampshire, United Kingdom
Hybrid / WFH Options
NICE
Senior Advanced Support Engineer(Office Based) United Kingdom - Southampton At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that … and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to cloud services. The primary focus will be providing expert insight and analysis of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make an impact? Develop subject matter expertise in our core technologies and services. Use More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Operations Support Engineer Manager

Lichfield, England, United Kingdom
Hybrid / WFH Options
Central England Coop
job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. What will you be doing? Joining us as IT Operations Support Engineer Manager, you'll be overseeing an IT technical team responsible for ensuring all end-user devices are updated and compliant. You'll be helping to provide a … Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us. Give as you earn- helping you support charities which mean something to you. Healthcare Cashplan- your wellbeing is important, so you've got the opportunity to contribute into a voluntary plan that helps pay towards a … in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we'll do our best to support you through our recruitment process Who are we? We're Central Co-op, a Member-owned and Member-led co-operative Society. And with us, you're not just More ❯
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Corporate IT Support Engineer - India

London, United Kingdom
Hybrid / WFH Options
Airwallex
need help or have an issue with technology. We're a friendly and helpful team, happy to greet our new hires on their first day, help employees with technical support, and manage our hardware and fleet of laptops across all of our global offices. We provide services across our service desk, over chat, and face to face and zoom … in our core offices. Job Summary: You'll provide outstanding customer service and support to our Airwallex team in our offices and remotely. We're obsessed with delivering a fantastic support experience and world-class customer service. From new hire IT onboarding to service desk tickets and walk-up support, meeting room and all-hands AV, you … You'll be the first point of contact when things go wrong for our team, and you'll work closely with your peers internationally to provide a consistently great support experience for our team. You'll get to work on a lot of different technology and projects, and grow your skills in engineering. This job is in-office. This More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Corporate IT Support Engineer - UK

London, United Kingdom
Hybrid / WFH Options
Airwallex
need help or have an issue with technology. We're a friendly and helpful team, happy to greet our new hires on their first day, help employees with technical support, and manage our hardware and fleet of laptops across all of our global offices. We provide services across our service desk, over chat, and face to face and zoom … in our core offices. Job Summary: You'll provide outstanding customer service and support to our Airwallex team in our offices and remotely. We're obsessed with delivering a fantastic support experience and world-class customer service. From new hire IT onboarding to service desk tickets and walk-up support, meeting room and all-hands AV, you … You'll be the first point of contact when things go wrong for our team, and you'll work closely with your peers internationally to provide a consistently great support experience for our team. You'll get to work on a lot of different technology and projects, and grow your skills in engineering. This job is in-office. This More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Product Support Engineer

Cardiff, Wales, United Kingdom
Hybrid / WFH Options
Eakin Respiratory's
a talented and innovative R&D team creating a pipeline of new products across our therapeutic areas. R&D also promote continuous improvement across our products and services and support the business in product changes. In recognition of the need to provide focus and expertise for changes to existing products and services, we are creating a Technical Product Support … with personnel located in our 3 manufacturing sites at Comber, Cardiff and Coleraine. Reporting to the Group R&D Director, this role will be integral to the Technical Product Support Team, driving product changes that entail introduction of alternative designs or materials and modifying design files to account for such changes. With demonstrable experience in product design or change … Operations teams to ensure alternative designs are considered for impact on production and processes. Contribute to a wider Change team, including the Procurement teams across the therapeutic areas, to support sourcing and assessment of raw materials and their supply chain. Working closely with the Quality and Regulatory teams to co-ordinate and control the change process and ensure product More ❯
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Product Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Rein-Ton
Join to apply for the Product Support Engineer role at Rein-Ton Get AI-powered advice on this job and more exclusive features. About the company Rein-Ton is seeking a Product Support Engineer to join their team. This role offers an opportunity to work remotely and engage in technical support activities. Role overview This … position involves providing mentoring and advanced technical support at a Tier 2 level, managing and resolving complex issues, and collaborating with engineering teams. Responsibilities Mentoring less experienced team members. Managing, triaging, and investigating technical issues. Supporting reporting and escalation processes. Collaborating with engineering to understand and resolve issues. Participating in client and partner calls. Creating reports and action plans. … Owning problems to resolution and supporting high-impact issues. Qualifications 4+ years in 2nd or 3rd level support for web-based applications. Residency in the EU/UK with right to work. Deep knowledge of web platforms/SAAS and APIs. Strong analytical, communication, and presentation skills. Experience with ITIL, JIRA, Azure DevOps, Confluence, and ticketing systems. Experience with More ❯
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Technical Support Engineer

United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment
Technical Support Engineer (Window/Door Fabricator) 45,000 - 52,000 + Full Training + Company Vehicle + Excellent Company Benefits + Home Based - Scottish Central Belt Are you a Window/Door Fabricator looking to take the next step in your career into a customer facing support role with full training and excellent progression opportunities within … an industry leading company? On offer is an exciting opportunity to use your Window/Door fabrication experience to advance your career to a customer facing support role where you will become a technical expert for a leading global company. You will receive full training, a clear chance to progress to management and excellent company benefits in this exciting … varied role. This company creates, develops and extrudes solutions for PCVU doors, windows and conservatories. A Technical Support Engineer is needed due to their recent growth. In this varied role you will travel to the company's client base of manufacturing companies and homeowners to provide installation and fabrication demonstrations and assistance with technical problems. This role would More ❯
Employment Type: Permanent
Salary: GBP 45,000 - 52,000 Annual
Posted:

3rd Line Support Engineer

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Lorien
3rd Line Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow the team based in central Manchester. The Role … You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure) when needed. This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

3rd Line Support Engineer / SME - Microsoft 365 - E5 Products.

Middlesex, England, United Kingdom
Hybrid / WFH Options
MLC Partners
3rd Line Support Engineer/SME - providing support and acting as tech support lead for production servers, operating system, cloud environments, Microsoft 365 E5 Products, Office 365 collaboration applications, SAAS applications, network, backups and internet security infrastructure while ensuring high levels of systems availability. Security Compliance configuration and monitoring, including managing data protection requests. Installation of … software and hardware. Maintaining and patching of the local M365/SCCM/InTune/AD/Azure environments. Provide in-depth analysis of report and escalation issues. Actively support the IT Platform Manager in the implementation of customer focused, efficient and effective end user support administration to fully support ICT provision across internal service areas and … external providers. Provide timely, consistent and quality administrative support for service users across the range of services, including Office 365, Azure, SCCM, InTunes, SharePoint, Teams, PowerShell scripting Provide system administration of other corporate systems and associated processes including licence administration. Make recommendations on best practices for Microsoft technologies. Help manage changes in Microsoft 365/Azure, including developing and More ❯
Employment Type: Contractor
Rate: £500 per day
Posted:

Information Technology Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Switch Tech Talent
Role: IT Support Operations Engineer 🌍 Location: Central London (Hybrid – 3 days a week in office) 💰 Salary: £65,000 + Equity 🛠 Key Skills: macOS, Okta, Jamf Join a rapidly growing global SaaS company that's redefining the way modern teams operate on the move. We’re looking for a hands-on, people focused IT Specialist to support their … scaling team and deliver seamless tech experiences across the business. You’ll be the go-to expert for: Day-to-day IT support (primarily Mac) Hardware lifecycle management (procurement, setup, logistics) Jamf and Okta management across our systems Onboarding, AV, and hybrid office tech coordination What you’ll need: 3–5+ years in IT support or TechOps Strong … Private healthcare from day one Pension scheme Free access to a leading wellness & gym membership platform Enhanced parental leave Budget for learning and professional development Year round mental health support, including access to therapists If you love solving problems, streamlining systems, and enabling teams to thrive, this one’s for you. Apply now or drop me a message to More ❯
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Information Technology Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Switch Tech Talent
experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Switch Tech Talent Engineering and Cloud Infrastructure @ Switch Tech Talent Role: IT Support Operations Engineer Location: Central London (Hybrid – 3 days a week in office) Join a rapidly growing global SaaS company that's redefining the way modern teams operate on … the move. We’re looking for a hands-on, people focused IT Specialist to support their scaling team and deliver seamless tech experiences across the business. You’ll be the go-to expert for: Day-to-day IT support (primarily Mac) Hardware lifecycle management (procurement, setup, logistics) Jamf and Okta management across our systems Onboarding, AV, and hybrid … office tech coordination What you’ll need: 3–5+ years in IT support or TechOps Familiarity with Jamf and Okta Organized, proactive, and solution-oriented mindset Interview process: Just 2 stages – fast and friendly. Equity Private healthcare from day one Free access to a leading wellness & gym membership platform Enhanced parental leave Budget for learning and professional development Year More ❯
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Information Technology Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Switch Tech Talent
Role: IT Support Operations Engineer 🌍 Location: Central London (Hybrid – 3 days a week in office) 💰 Salary: £65,000 + Equity 🛠 Key Skills: macOS, Okta, Jamf Join a rapidly growing global SaaS company that's redefining the way modern teams operate on the move. We’re looking for a hands-on, people focused IT Specialist to support their … scaling team and deliver seamless tech experiences across the business. You’ll be the go-to expert for: Day-to-day IT support (primarily Mac) Hardware lifecycle management (procurement, setup, logistics) Jamf and Okta management across our systems Onboarding, AV, and hybrid office tech coordination What you’ll need: 3–5+ years in IT support or TechOps Strong … Private healthcare from day one Pension scheme Free access to a leading wellness & gym membership platform Enhanced parental leave Budget for learning and professional development Year round mental health support, including access to therapists If you love solving problems, streamlining systems, and enabling teams to thrive, this one’s for you. Apply now or drop me a message to More ❯
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IT Support Engineer

Machelen, Vlaams-Brabant, Belgium
Hybrid / WFH Options
SECO Belgium
IT Engineer Suport SECO Group is looking for a IT Engineer Support to support the IT Team at the Diegem office. The IT Support Engineer is a member of the IT Service Management (ITSM) team whose mission is to ensure that IT services are delivered effectively and efficiently to meet the needs of SECO … and to enhance user satisfaction. The IT Support Engineer ensures the smooth operation of technology systems within SECO. The IT Support Engineer contributes to provide technical assistance and support to end users, to resolve IT-related issues, and to maintain the overall functionality of computer systems, software, and networks. Key responsabilities: Helpdesk Support Respond … Issue Resolution Investigate and resolve hardware, software, and network problems by analysing symptoms, performing diagnostic tests, and identifying solutions to minimize downtime and disruptions. Incident management Document and track support requests using the ticketing system. Prioritize and manage multiple support tickets simultaneously Ensuring timely resolution Effective communication with users regarding the status and progress of their requests. User More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Platform Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
Role: Platform Support Engineer Salary: £45,000 WFH: Hybrid - 2-3 days/week in Central London office Overview Our client is a fast-growing, outcome-led financial technology company helping individuals build a better relationship with their money. As part of a mission to deliver a world-class wealth platform, they're hiring a Platform Support Engineer to bolster internal operations and enhance infrastructure reliability across their growing team. Sitting within a technically diverse and highly collaborative Platform Team, you'll play a key role in supporting end-users, maintaining core systems (AWS, Google Workspace, MDM), and driving hands-on infrastructure projects from start to finish. The role blends operations, project ownership, and platform … optimisation in a modern, Mac-first, cloud-native environment. Key Responsibilities Manage internal support tickets via Jira and provide high-quality end-user support Administer Google Workspace and support Mac, Windows, and Linux devices using MDM tools Support operational changes and handovers from Platform Engineering Own technical projects end-to-end, from scoping through to delivery More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum, Inc benefits
Posted:

Technical Support Engineer

Scotland, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
Excellent Company Benefits + Home Based - Scottish Central Belt Are you a Window/Door Fabricator looking to take the next step in your career into a customer facing support role with full training and excellent progression opportunities within an industry leading company? On offer is an exciting opportunity to use your Window/Door fabrication experience to advance … your career to a customer facing support role where you will become a technical expert for a leading global company. You will receive full training, a clear chance to progress to management and excellent company benefits in this exciting, varied role. This company creates, develops and extrudes solutions for PCVU doors, windows and conservatories. A Technical Support Engineer More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Technical Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
Excellent Company Benefits + Home Based - Scottish Central Belt Are you a Window/Door Fabricator looking to take the next step in your career into a customer facing support role with full training and excellent progression opportunities within an industry leading company? On offer is an exciting opportunity to use your Window/Door fabrication experience to advance … your career to a customer facing support role where you will become a technical expert for a leading global company. You will receive full training, a clear chance to progress to management and excellent company benefits in this exciting, varied role. This company creates, develops and extrudes solutions for PCVU doors, windows and conservatories. A Technical Support Engineer More ❯
Posted:

Platform Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Harnham
learn more. Base pay range Direct message the job poster from Harnham Building Data, Software & DevOps teams in the UK | The Talent Driving The Dataand AI Revolution Role: Platform Support Engineer Salary: £45,000 WFH: Hybrid - 2-3 days/week in Central London office Overview Our client is a fast-growing, outcome-led financial technology company helping … individuals build a better relationship with their money. As part of a mission to deliver a world-class wealth platform, they're hiring a Platform Support Engineer to bolster internal operations and enhance infrastructure reliability across their growing team. Sitting within a technically diverse and highly collaborative Platform Team, you'll play a key role in supporting end … hands-on infrastructure projects from start to finish. The role blends operations, project ownership, and platform optimisation in a modern, Mac-first, cloud-native environment. Key Responsibilities Manage internal support tickets via Jira and provide high-quality end-user support Administer Google Workspace and support Mac, Windows, and Linux devices using MDM tools Support operational changes More ❯
Posted:
Support Engineer
Work from Home
10th Percentile
£27,850
25th Percentile
£31,250
Median
£40,000
75th Percentile
£52,500
90th Percentile
£58,000