Remote Support Engineer Jobs

276 to 300 of 615 Remote Support Engineer Jobs

Principal Engineer- Product Support

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, glasgow col-narrow-left Client: Altra Location: glasgow, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Newport, Wales, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, newport col-narrow-left Client: Altra Location: newport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Bradford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, bradford col-narrow-left Client: Altra Location: bradford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Liverpool, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, liverpool col-narrow-left Client: Altra Location: liverpool, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Plymouth, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, plymouth col-narrow-left Client: Altra Location: plymouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Bedford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, bedford col-narrow-left Client: Altra Location: bedford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Slough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, slough col-narrow-left Client: Altra Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Guildford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, guildford col-narrow-left Client: Altra Location: guildford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Coventry, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, coventry col-narrow-left Client: Altra Location: coventry, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Preston, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, preston, lancashire col-narrow-left Client: Altra Location: preston, lancashire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 10 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Hemel Hempstead, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, hemel hempstead col-narrow-left Client: Altra Location: hemel hempstead, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Oxford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, oxford district col-narrow-left Client: Altra Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Watford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, watford, hertfordshire col-narrow-left Client: Altra Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Leeds, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, leeds, west yorkshire col-narrow-left Client: Altra Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Crawley, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, crawley, west sussex col-narrow-left Client: Altra Location: crawley, west sussex, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Stoke-on-Trent, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, stoke-on-trent col-narrow-left Client: Altra Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Hounslow, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, south west london col-narrow-left Client: Altra Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Principal Engineer- Product Support

Hull, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, kingston upon hull, east yorkshire col-narrow-left Client: Altra Location: kingston upon hull, east yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Posted:

Senior Advanced Support Engineer(Office Based)

Southampton, England, United Kingdom
Hybrid / WFH Options
Nice Group
Senior Advanced Support Engineer(Office Based) Join to apply for the Senior Advanced Support Engineer(Office Based) role at Nice Group Senior Advanced Support Engineer(Office Based) 1 day ago Be among the first 25 applicants Join to apply for the Senior Advanced Support Engineer(Office Based) role at Nice Group At … and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what’s the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to cloud services. The primary focus will be providing expert insight and analysis of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make an impact? Develop subject matter expertise in our core technologies and services. Use More ❯
Posted:

Principal Engineer- Product Support

United Kingdom
Hybrid / WFH Options
Altra
we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug … technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power BI and Azure environments Schedule More ❯
Posted:

IT Support Engineer – Regulatory Reporting Systems for Financial Institutions

London, England, United Kingdom
Hybrid / WFH Options
Centre People
personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal information IT Support Engineer – Regulatory Reporting Systems for Financial Institutions Ref: KM46634 IT Support Engineer – Regulatory Reporting Systems for Financial Institutions Sector Type Type Full-time, Permanent Location Location … London Salary (Annual) Mission-critical regulatory reporting system support | SQL skills required | Bilingual role A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on … call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server. KM46634 Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon as possible (upon confirmation) Working Hours: Monday to Friday More ❯
Posted:

Technical Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Dataiku
full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. What to know about the Dataiku Support Team At Dataiku, the Support organization is a fully remote team focused on enabling our customers and helping them work through any technical issues or questions related to … team, with members spanning 10+ countries and across 3 major continents. Our focus is to take our growth to the next stage by building out an enterprise-grade global support function. How you'll make an impact We are looking for an experienced technical support engineer who is comfortable working in a complex and dynamic environment and … who can help contribute to the growth of our global support function as we continue to scale up our operations. As a Technical Support Engineer, you will help our EMEA and global customers solve their wide range of technical issues with Dataiku, such as installation, security, and integration with other big data technologies. You will also collaborate More ❯
Posted:

Technical Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
NICE
you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Senior Technical Support Engineer will be dedicated to a high-priority customer, providing expert guidance and support to their end users on the efficient and effective use of their Workforce … Management (WFM) software solution. This role is crucial in helping the customer achieve their business objectives. Additionally, the Senior Technical Support Engineer will collaborate with various teams at NICE to ensure the overall health and performance of the cloud-based WFM solution. How will you make an impact? Work with various NICE departments (Support and R&D … for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations Participate in knowledge transfer activities as required Work in accordance with NICE support process, procedures, contractual SLA’s Document all interactions related More ❯
Posted:

Technical Support Engineer/Trainer (CT HV Electric)

London, England, United Kingdom
Hybrid / WFH Options
SMS Plc
Medicash health plan offering cashback on healthcare treatments, discounted gym memberships, and free online GP. Life Insurance (4 x annual salary) Pension matching scheme (up to 5% of salary) Support for development through accredited courses, secondments, and study support. Visit Our People page What's the role? Reporting to the NHH/HH Asset Product Owner, the Technical Support Engineer role is to ensure SMS achieves its installation commitments safely, by providing support and technical knowledge to employees and customers. The role involves travel to audit, coach, mentor, and develop CT Field Engineers, and taking the lead on CT Electric training delivery in collaboration with the Training and Compliance Manager. This role is field-based, with … hours per week, Monday to Friday. Key Responsibilities: Ensure health, safety, and environmental regulations and targets are met, promoting safety and technical standards. Support development of e-learning training and procedural updates. Deliver high-standard training. Assist with external audits and visits. Assess candidates for CT Electric metering installations. Develop and improve training programs. Manage the CT Electric competency More ❯
Posted:

L2 Support Engineer (Nottingham based) Tech Nottingham

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Nexgencloud
motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 Support Engineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems/core functionality and ideally foundational skills in OpenStack and Kubernetes. The ideal … candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customer service and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on quality of … experience. OpenStack & Kubernetes: Support and troubleshoot basic issues related to OpenStack and Kubernetes deployments, working collaboratively with engineering teams as needed. REST APIs: Assist customers in understanding, integrating, and troubleshooting REST API calls and interactions as well as utilising API commands to facilitate support operations. Issue Diagnosis: Analyse log files, script outputs, and command-line feedback to identify More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Support Engineer
Work from Home
10th Percentile
£27,850
25th Percentile
£31,250
Median
£40,000
75th Percentile
£52,500
90th Percentile
£58,000