London, England, United Kingdom Hybrid / WFH Options
Tower Research Capital
Join to apply for the SupportEngineer role at Tower Research Capital 1 week ago Be among the first 25 applicants Join to apply for the SupportEngineer role at Tower Research Capital Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and … top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do — combining market access, data, compute, and research infrastructure with risk management, compliance, and a full … suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities Identifying, prioritizing, and resolving level 1 incidents and requests Monitoring and overseeing the Service Desk More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
Thales Group
do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Role: Field SupportEngineer Location: Cheadle Are you passionate about engineering? We invite you … to bring your skills and your ambitions. Join our dynamic team as a Field SupportEngineer and be part of an innovative environment Your responsibilities will include overseeing and conducting the deployment, commissioning, and maintenance of Sub Surface Sonar Systems on UK vessels, ensuring optimal performance and reliability of the systems through technical support and troubleshooting. Day … you and engineers you are leading: Completion of Risk Assessments. Completion of COSHH Assessments. Recommend safe systems of work. Be ultimately accountable for your own day-to-day welfare. Support to both Royal Navy and Export Platforms in Defect Rectification: Conduct and Supervise Front-line support including Fault diagnosis and testing as well as acceptance trials both in More ❯
London, England, United Kingdom Hybrid / WFH Options
Made Tech Limited
to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. Your role As Senior Application SupportEngineer at Made Tech you will work collaboratively within Managed service teams onboarding new services without disruption, deliver enhancements, provide ongoing maintenance and support services, as well … experience with JavaScript and Java. You’ll be experienced and familiar with IaC (Infrastructure as Code) such as Terraform You are skilled at cross functional working. Experience on application support and CI/CD Strong experience on AWS platform management Skills, Knowledge and Expertise SC eligibility An increasing number of our customers are specifying a minimum of SC (security … a 2nd stage interview, more scenario based. Then that completes the application process with Made Tech. We will be sure to keep you posted every step of the way. Support in applying If you need this job description in another format, or other support in applying, please email talent@madetech.com . We believe we can use tech to More ❯
real-time data solutions that run anywhere. ClickHouse now has more contributors than ElasticSearch, previously the biggest Open Source analytic project on GitHub. Altinity is looking for elite database support engineers who can guide users around the globe in building ClickHouse applications. Have you delivered analytic applications in production environments? Have you operated ClickHouse clusters at a petabyte scale … about how you can share your knowledge with our rapidly expanding customer base as well as the broader ClickHouse open-source community. Your responsibilities will be divided as follows: Support (75% of the time) Helping build production-grade systems based on ClickHouse: advise how to design schemas, plan clusters etc. Environments range from single node setups to clusters with … data analysis Knowledge of SRE/DevOP stacks - monitoring/system management tools (Prometheus, Ansible, ELK, ) Version control using git A day in your life as a ClickHouse Solutions Engineer may include any or all of the following: Handling support calls from customers using ClickHouse. This includes diagnosing problems connecting to ClickHouse, designing applications, deploying/upgrading ClickHouse More ❯
London, England, United Kingdom Hybrid / WFH Options
Retool
a result we have more questions, feedback, and tickets coming in than ever before from developers using Retool. As we continue to grow, we’re adding more customer-centric support engineers to help our customers build the systems and tools they need to run their business WHAT YOU'LL DO: As a SupportEngineer at Retool, you … will mean researching new topics and reporting back to the customer on the best approach to achieve their goals. WHO YOU'LL WORK WITH: You’ll work with other support engineers and software engineers to diagnose, troubleshoot, and solve customer problems. You’ll also help train new coworkers on supporting our users. Support is a small team today … formalize bug reports Represent customers internally and advocate for key issues Contribute to documentation Help users debug issues with many different database types and APIs Analyze and improve our support operations--there are always new Retool apps to build! Help us track support metrics and share findings you identify 2–4 years in technical, customer-facing roles with More ❯
custodians, and major token holders. Our clients trust Figment for a comprehensive suite of services, including reward optimization , cutting-edge API development , detailed rewards reporting , seamless partner integrations , governance support , and slashing protection . Backed by a team of passionate and intelligent Figmates, with a 100% remote-first global presence across 12 countries , our company is on a mission … edge of blockchain technology, we want you to join our team and help us lead the charge! About the opportunity We are seeking a detail-oriented and technically proficient SupportEngineer to join our team. In this role, you will serve as the frontline customer support for our blockchain infrastructure, products, and services. You'll work closely … requires flexibility across time zones, as you'll be supporting our global infrastructure and customer base. This role is unique because it combines technical blockchain expertise with customer-facing support skills, making it perfect for someone who enjoys both solving complex technical challenges and helping others succeed. How you will make an impact Educate and assist customers and partners More ❯
London, England, United Kingdom Hybrid / WFH Options
Made Tech Limited
heart of designing, building and delivering public services leads to better outcomes for everyone. This is a fantastic opportunity to join our Managed Services Practice, delivering technical services to support, maintain and improve live services across the public sector. About the role As an application supportengineer at Made Tech you will work collaboratively within Managed Service … teams onboarding new services without disruption, deliver enhancements, provide ongoing maintenance and support services, as well as continuously improving both digital services and service operations using DevSecOps practices and data-driven user analytics. Operating within a managed service environment, you will maintain a range of digital services, data services, and platform offerings. You will maintain application management procedures and … a 2nd stage interview, more scenario based. Then that completes the application process with Made Tech. We will be sure to keep you posted every step of the way. Support in applying If you need this job description in another format, or other support in applying, please email talent@madetech.com. We believe we can use tech to make More ❯
The Senior Production SupportEngineer role in our European team is at the centre of the customer experience for Marqeta. We strive to provide the highest quality support and service to our valued customers. You will play a critical role in managing the technical needs of Marqeta customers. We work Flexible First . This role can be … You'll Have Configure environments and controls. Troubleshoot collaboratively as customers integrate with our platform, guiding them through technical documentation and assessing root causes for errors. Provide high-quality support to our customers. Become a Marqeta product expert. Assist in monitoring production transaction volume, functionality, capacity, and performance. Assist in responding to alerts, data, and trends that have a … customer impact. Coordinate and execute internal projects to better improve the support process. Be proactive in monitoring, optimising issuer resolution, and implementing corrective action planning. Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support-related issues and improvements. Provide on-call support for rotations and escalations. Advise onboarding customers on a technical More ❯
Mac SupportEngineer - London (12-month contract) We are seeking a skilled Mac SupportEngineer for an onsite role with a global fashion brand. The successful candidate will be responsible for managing all IT-related issues at the site, including post-deployment issues, L2/L3 support, and network management. Responsibilities: Mac support Windows … desktop/laptop support Intune configuration OS build Network management (Switches, Routers, Access points) If you are available and possess the relevant skills, please contact us for more details. Note: The contract is highly likely to be extended and will offer some hybrid working options after an initial settling-in period. Contact: Application Process: Drop your CV here to More ❯
London, England, United Kingdom Hybrid / WFH Options
Natobotics
Production Applications/L2 SupportEngineer Join to apply for the Production Applications/L2 SupportEngineer role at Natobotics Continue with Google Continue with Google Production Applications/L2 SupportEngineer Join to apply for the Production Applications/L2 SupportEngineer role at Natobotics Role: Production Applications/L2 SupportEngineer-INSIDE IR 35 Location: London (Hybrid – 3 days onsite: Tues/Wed/Thurs) Duration: 6+ months contract Domain: Retail Application Support Shift Flexibility: Weekend rotational shifts required (compensated with time off in lieu) Core Requirements Experience: 6+ years in application support or development Technical Skills Java (comfortable analyzing code) SQL & Database knowledge Splunk: Strong … production issues Able to collaborate with Dev and L3 teams for incident triage and change reviews Experience managing Major Incidents and post-mortem processes Ideal for candidates interested in support-focused roles and working in dynamic, customer-facing environments. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries IT More ❯
London, England, United Kingdom Hybrid / WFH Options
Tsr Select
Social network you want to login/join with: 2nd Line SupportEngineer, Hertfordshire Client: Tsr Select Location: Hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 7b5b74ea3da3 Job Views: 12 Posted: 18.06.2025 Expiry Date: 02.08.2025 Job Description: Description: Our client seeks a dynamic and driven 2nd Line SupportEngineer who embodies … should express a keen interest in securing a long-term, permanent position within a reputable and thriving Managed Service Provider (MSP). In this role as a 2nd Line SupportEngineer, you will serve as the primary point of contact for clients, offering support for IT service contracts. The role requires a strong technical mindset and intuition … and maintain composure during stressful troubleshooting situations while dealing with client stakeholders and directors. Our client is a Microsoft Solutions Partner and offers excellent paid training and certifications to support your career growth. Salary circa £35,000-40,000. Benefits include holidays, pension, and other perks. Company: Managed Service Provider Location: Borehamwood, Hertfordshire (1 day work from home per More ❯
Role: Production Applications/L2 SupportEngineer-INSIDE IR 35 Location: London (Hybrid - 3 days onsite: Tues/Wed/Thurs) Duration: 6+ months contract Domain: Retail Application Support Shift Flexibility: Weekend rotational shifts required (compensated with time off in lieu) Core Requirements: Experience: 6+ years in application support or development Technical Skills: Java (comfortable analyzing … production issues Able to collaborate with Dev and L3 teams for incident triage and change reviews Experience managing Major Incidents and post-mortem processes Ideal for candidates interested in support-focused roles and working in dynamic, customer-facing environments. More ❯
Buckingham, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Hireful
Are you a Software Support or Application Support professional with an understanding of the code behind web applications? Even better, do you have experience of coding and development? Fancy travelling around the world as part of your role to the likes of Europe, Tokyo, Australia, USA etc? We are looking for a technical individual who can support … time needs of our clients. You will be visiting events across the world that use our software products, and will be responsible for ensuring the applications are working to support these live events. This is a fantastic opportunity to join one of the leading technology companies that supply into the conference and events industry. This role will suit a … Web Developer, Application Support, Software Support or Technical Support individual with the ability to code or tweak the code that form our bespoke apps. You will be configuring and supporting applications both remotely and on site at events. Role: Application SupportEngineer aka Technical SupportEngineer, Software SupportEngineer, Junior Software More ❯
Job title: Production SupportEngineer - Python Client: Elite FinTech Salary: £80,000-£160,000 + Bonus Location: London/Hybrid Skills: Linux, Python, SQL, Front Office, FIX, Finance The role: My client are seeking an Engineer with a broad skillset to support a range of technology within their stack. The position has a heavy focus on … the support of Front Office Trading Applications, and the ideal candidate will stem from a similar environment. The successful candidate will have strong skills around Python scripting. You will work closely with the development team and help to implement changes within the Change workflow, managing the delivery of services to production and research environments. Key will be providing post … release and implementation services within these environments, providing support to brokers and traders, as well as assisting with go live scenarios and projects. You will have: Experience of working in Linux environments Strong understanding of Application architecture Scripting skills utilising Python An understanding of relational databases and querying (SQL, Postgres etc.) SQL troubleshooting skills FIX skills highly desirable A More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hunter Bond
Job title: Production SupportEngineer - Python Client: Elite FinTech Salary: £80,000-£160,000 + Bonus Location: London/Hybrid Skills: Linux, Python, SQL, Front Office, FIX, Finance The role: My client are seeking an Engineer with a broad skillset to support a range of technology within their stack. The position has a heavy focus on … the support of Front Office Trading Applications, and the ideal candidate will stem from a similar environment. The successful candidate will have strong skills around Python scripting. You will work closely with the development team and help to implement changes within the Change workflow, managing the delivery of services to production and research environments. Key will be providing post … release and implementation services within these environments, providing support to brokers and traders, as well as assisting with go live scenarios and projects. You will have: Experience of working in Linux environments Strong understanding of Application architecture Scripting skills utilising Python An understanding of relational databases and querying (SQL, Postgres etc.) SQL troubleshooting skills FIX skills highly desirable A More ❯
Newport, Wales, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
Chester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
Bradford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
Lincoln, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
Dartford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
Worcester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Application SupportEngineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application SupportEngineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯