51 to 56 of 56 Remote Support Specialist Jobs

We are seeking a highly IT-literate and customer-focused individual to join our team as a Customer Support Specialist. The successful candidate will play a crucial role in managing customer inquiries, providing systems support, assisting with our Taster Validation Schemes, and supporting the sales team with reporting … and data entry. Essential Job Functions Customer Support: Respond promptly to customer inquiries via the helpdesk system. Provide information and support to customers regarding Taster Validation Schemes. Ensure excellent customer satisfaction through effective communication and issue resolution. Systems Support: Handle systems-related requests and issues related to … seamless customer experience. Assist the sales team with reporting requirements. Help customers with entering data into the system. Address login issues and provide technical support related to the sales process. Education, Experience & Personal Characteristics Bachelor's degree in a relevant field or equivalent work experience. Previous experience in customer More ❯

a member of the Service Desk team within the Land, Property and Public Protection Division, the post holder will provide high quality advice and support to assure a first-class customer service. By taking full ownership of support requests, fully investigating, and effectively progressing the incident to the … Public Protection domain. Key responsibilities • Supporting Idox products used by Local Government with a focus on the Uniform product suite • Responding to all customer support incidents within the agreed SLA timescales • Taking ownership of all assigned incidents and progressing these through to resolution, ensuring the customer is kept informed … and the ability to work under pressure Self-motivated: able to use own initiative, working well in a team and individually. About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in More ❯

a first point of contact for our members, to enhance the member experience by maintaining high standards of the organisation and providing exceptional customer support” Role and Responsibilities: Respond to member enquiries via phone, email, web and live chat in a timely manner Provide clear and accurate support … protection legislation and company policies are adhered to, maintain an accurate and up-to-date record of our member base by following agreed member support systems and processes Develop and maintain a thorough and up-to-date understanding of standards, products and services Provide clear and accurate support on standards, products and services to both active and prospective members Follow the internal escalation process where a query requires more complex, technical support Essential Skills: A minimum of one year in a customer service role or related field A commitment to understanding member needs and delivering exceptional More ❯

order to meet the future challenges of the company, we require the expansion of our Software Team . We are looking for a technical support engineer with a strong foundation in programming and technology, capable of providing both remote and on-site support for our deployed systems. The … resolution, and commissioning of new deployments, acting as a bridge between our development team and end customers. What will be your functions? Provide technical support to customers (remote and on-site), including diagnostics, troubleshooting and resolution of hardware/software issues. Collaborate in the commissioning and deployment of systems … logs and APIs to help identify and solve technical issues. Communicate effectively with clients to gather information, provide updates, and ensure satisfaction with the support provided. Document incidents, interventions, and feedback to improve internal knowledge bases and technical documentation. Work closely with R&D and software teams to escalate More ❯

of quality care by valuing, developing, and rewarding the dedicated individuals who work with us. With a focus on innovation and responsiveness, our franchise support office ensures our network operates efficiently, stays compliant, and uses data to drive improvements in care and business performance. Are you a detail-oriented … Cloud Systems and Data expert? You will ensure our network makes the most of existing systems, support training and knowledge development alongside data management and interrogation to enable everyone to deliver outstanding care and achieve business success. What will you do? Lead the optimisation of all key cloud-based … minimize disruptions Partner with the team to ensure systems and analytics align with the company's growth strategy Lead process and system improvements to support continued business growth and success Who are you? You have experience managing cloud software systems, ideally within a care setting You're able to More ❯

of quality care by valuing, developing, and rewarding the dedicated individuals who work with us. With a focus on innovation and responsiveness, our franchise support office ensures our network operates efficiently, stays compliant, and uses data to drive improvements in care and business performance. Are you a detail-oriented … Cloud Systems and Data expert? You will ensure our network makes the most of existing systems, support training and knowledge development alongside data management and interrogation to enable everyone to deliver outstanding care and achieve business success. What will you do? Lead the optimisation of all key cloud-based … minimize disruptions Partner with the team to ensure systems and analytics align with the company's growth strategy Lead process and system improvements to support continued business growth and success Who are you? You have experience managing cloud software systems, ideally within a care setting You're able to More ❯