outstanding customer service in a busy IT support environment. What We re Looking For 2 3 years experience in a busy IT Service Desk environment. Strong knowledge of Windows10/11, Microsoft 365, Active Directory (on-prem & Azure), and Exchange Hybrid. Experience with Intune for device management (highly desirable). Familiarity with ITIL practices, change More ❯
outstanding customer service in a busy IT support environment. What We’re Looking For 2–3 years’ experience in a busy IT Service Desk environment. Strong knowledge of Windows10/11, Microsoft 365, Active Directory (on-prem & Azure), and Exchange Hybrid. Experience with Intune for device management (highly desirable). Familiarity with ITIL practices, change More ❯
St. Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
Technical Resources Ltd
may be required to maintain smooth system operations during school hours. Key Responsibilities Deliver both on-site and remote IT support for educational settings, ensuring optimal operation of Windows, iOS, and Google devices. Act as the first point of contact for technical support tickets, resolving issues promptly and escalating when needed. Configure and deploy hardware and software, including … licensing, and basic troubleshooting. Collaborate effectively with customers, internal teams, and third-party suppliers to maintain high service standards and strong customer relationships. Ideal Candidate Profile Proficient in Windows Server (), Hyper-V, Active Directory, Group Policy, DHCP, and MFA. Skilled in Microsoft 365, Azure, SharePoint, Teams, Windows10/11, and Google G Suite. … bank holidays, increasing to 31 days after five years of service. Additional leave options including compassionate, emergency, pregnancy-related sickness, and disability leave for appointments. Pension scheme with 10% employer contribution. Life assurance. Cycle to Work scheme. Annual company bonus opportunity. Learning and development opportunities including academic sponsorship. Occupational sick, maternity, and adoption pay. Employee rewards platform offering More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. More ❯
Old Trafford, Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Ruby Energy
software, and business system issues. Troubleshoot problems across a wide range of technologies, including: Microsoft 365 (Teams, SharePoint, Exchange Online) Azure/Entra ID Device and endpoint support (Windows10/11, Intune) CRM platforms and proprietary business systems Manage and maintain technical documentation, knowledgebase articles, and system support records. With the Service Desk Management, ensure … access control, retention policies). Skills & Experience Essential 3–5 years in a 2nd line IT support or senior service desk role. Strong troubleshooting experience across Microsoft 365, Windows OS, Azure AD, and business systems. Experience managing or supporting CRM systems or similar business platforms. Proven ability to document processes and resolve user-facing issues. Prior experience mentoring More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
fast, get hands-on with Azure, M365, and next-gen infrastructure , and be part of a young, ambitious culture this is the one. Required Skills: Strong knowledge of Windows10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Exposure to Azure or cloud platforms (desirable) Excellent communication and troubleshooting skills More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
and maintaining critical test and reference environments in support of deployed Live IT systems. This is not your average desktop support gig-think enterprise-level environments across VMware, Windows, Linux, and Cisco, keeping the backbone of Defence IT running smoothly. What you'll be doing: Building, configuring, and maintaining virtual machines, networks, and applications. Installing updates, patches, and … operating systems (Windows/Linux), plus security software. Monitoring complex environments and troubleshooting across hardware, networks, and applications. Diagnosing issues, carrying out root-cause analysis, and implementing fixes. Managing backups, inventories, and hardware installs (yes, sometimes lifting heavy kit). Maintaining connectivity, documenting changes, and ensuring smooth operations. Must-haves: Able to work on-site at Corsham & PTP … within a close-knit team. Solid experience with Microsoft Active Directory, Group Policy, and DNS. Strong Microsoft Server skills (2012R2, 2019, Windows10). Hands-on experience with VMware vCenter and virtualised environments. Good hardware knowledge and willingness to lift/fit equipment. Nice-to-haves (not essential, but great if you bring them): Experience with More ❯
45 PALL MALL, LONDON, England Hybrid / WFH Options
JAMES HAMBRO & PARTNERS LLP
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
Houston, Texas, United States Hybrid / WFH Options
Kavaliro
fulfillment of requests. Support proactive refresh and onboarding programs. Ensure adherence to IT controls within the End User Support organization. Strategic Initiatives Lead and support initiatives such as: Windows 11 upgrade Corporate mobility program Device strategy planning Oversee $6M hardware portion of the overall EUC budget. Provide monthly analysis of spend vs. budget and submit approvals as required. … Exceptional collaboration and communication skills across teams and regions. Experience managing multi-million-dollar budgets. Strong troubleshooting and problem-solving skills. Technical Expertise Project management and process documentation. Windows10/11, Microsoft Azure Virtual Desktop. Hardware (laptops, desktops, monitors, peripherals). Mobile device management (Apple iOS, BYOD). Microsoft 365 Suite (OneDrive, OneNote, Outlook, Word More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Eden Brown Synergy
and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows10 Azure/Intunes Active directory administration Ticketing system (Assyst/service now) Dell laptop and desktop warranty process Mobile device support and admin Incident Management Good More ❯
addressed. What you will do as part of the team: Provide customer service assistance for all technical enquiries, including but not limited to the maintenance and support of Windows and Mac estates, server estates, zoom/teams and video conferencing kit Resolve technical incidents, problems and service requests Provide regular customer communications and updates to incidents and service … with exposure some of the technologies below: Mac OS - Experience supporting Mac OS Experience in using a ticketing system to manage and action incidents, problems and service requests. Windows10/11 - Experience supporting Widows 10/11. Office 365 - Knowledge of Office 365 and experienced using it as an end user. Office Video … with enhanced maternity, paternity and adoption leave with family-friendly policies Provide Income protection Provide Life, disability and worldwide travel insurance Offer interest free loans of up to £10,000 after probation period Offer Gympass given access to a range of health and wellbeing gyms, classes and apps Support you in pursuing membership of professional bodies Offer More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
SC Clearance must be active Proven experience in application packaging (MSI, App-V, Intune) Strong knowledge of SCCM (Current Branch) Scripting skills: PowerShell, VBScript, and Batch Experience with Windows10/11, Active Directory, and Group Policy Familiarity with Intune, Autopilot, and Conditional Access Desirable Skills Microsoft Certifications (MCSA, MD-102) ITIL Foundation Experience in enterprise More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
network issues, escalate complex technical issues, support remote workforce and assist in the maintenance of IT equipment such as laptops and desktops. You will manage software applications, support Windows virtual and physical server management and liaise with MSP's where required. In order to be suitable for this role you will have experience in supporting Windows10/11 client environments, Office 365, Azure and Active Directory. You will hold knowledge of servers, desktops and laptops as well as have familiarity with network protocols and hardware troubleshooting. You must be a consummate communicator with proven experience of delivering 1st and 2nd line support. This is a fantastic opportunity for an IT professional More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
WüNDER TALENT
Systems & Support Administrator | Microsoft Stack | Salary up to £35k plus bonus | Remote (UK) Role: Systems & Support Administrator across the Microsoft Stack. Technology Blend: Microsoft 365, Windows and Azure environments. Location: Remote (UK). Salary: Up to £35k plus bonus. About The Role: Our partner is looking for a proactive Support/Systems Administrator, with a strong grounding in … the Microsoft ecosystem. You'll take ownership of 1st and 2nd line support- triaging calls, resolving tickets and managing requests across Microsoft 365, Windows and Azure environments. While a hands-on support role, this will offer exposure to 3rd line, platform engineering and automation. You’ll work closely to the CTO, gaining mentorship whilst supporting enterprise-level customers. … requests. Deliver 1st and 2nd line support, with exposure to 3rd line and project work. Support enterprise users across a portfolio of clients. Administer Microsoft 365, Azure and Windows systems. Help refine automated ticketing workflows. Participate in an on-call rota (automation in-place to minimise demand). Requirements: IT support or systems admin experience (MSP/CRM More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Robert Half
to help you move into more senior roles. What you'll do: Deliver hands-on 1st and 2nd line IT support across users and systems. Troubleshoot issues with Windows, Microsoft 365, networking, and cloud environments. Act as a trusted IT partner to the business, working closely with end users and senior stakeholders. Get involved in IT projects, upgrades … senior IT staff and work towards more advanced responsibilities. What you'll bring: 2+ years' experience in IT Support (1st/2nd line). Skills in Microsoft 365, Windows10/11, Active Directory, and basic networking. A genuine passion for IT, technology, and continuous improvement. The ambition to progress beyond IT Support into more senior More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
Investigo Change Solutions
Full training will be provided Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Knowledge of Windows10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn More ❯
and troubleshooting skills. Ability to translate business needs into actionable technical solutions. Technical expertise across: Meeting & event delivery AV technology (sound, vision mixing, camera, lighting, show calling) Zoom Windows10 & Apple Mac Microsoft Office Suite Mobile devices (iOS & Android) with Intune/BlackBerry UEM Location & Working Model London-based role with hybrid working (onsite presence on More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Lorien
and knowledge required for this role includes Audio and Visual (AV) Support. Set up of Events both onsite and via VC Tools such as MS Teams, Zoom etc. Windows10 & Office 365 including MS Teams MacOS Outlook/Office 365 support Lenovo & HP Hardware support Apple Products (MacBook, iPads, iPhones) Cisco, Teams & Zoom Video Conferencing/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
users. About You Strong macOS expertise with MDM administration (Kandji preferred). Previous IT team experience, ideally with help desk/ticketing systems. Confident supporting both Mac and Windows10 environments. Excellent communication skills with a professional, customer-first approach. Strong time management, prioritisation, and problem-solving skills. Knowledge of Google Workspace and Chrome browser management. More ❯
user onboarding/offboarding Collaborate with third-party suppliers and internal teams Continuously seek improvements to support services and user experience Skills Required: Strong knowledge of Microsoft 365, Windows10/11, and basic networking Experience with desktop/laptop hardware, mobile devices (iOS), and device deployment Solid communication skills and a self-motivated approach Organised More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Ltd
user onboarding/offboarding Collaborate with third-party suppliers and internal teams Continuously seek improvements to support services and user experience Skills Required: Strong knowledge of Microsoft 365, Windows10/11, and basic networking Experience with desktop/laptop hardware, mobile devices (iOS), and device deployment Solid communication skills and a self-motivated approach Organised More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
user onboarding/offboarding Collaborate with third-party suppliers and internal teams Continuously seek improvements to support services and user experience Skills Required: Strong knowledge of Microsoft 365, Windows10/11, and basic networking Experience with desktop/laptop hardware, mobile devices (iOS), and device deployment Solid communication skills and a self-motivated approach Organised More ❯
Lincoln, Lincolnshire, England, United Kingdom Hybrid / WFH Options
Corriculo Ltd
desire to develop a career in IT support, coupled with a “can-do” attitude! 1st line IT support, with service desk experience preferred Microsoft desktop technologies such as Windows10 Office 365 Active Directory Citrix Any experience of providing IT support within the healthcare sector would be beneficial I want to do that! If you have More ❯