leeds, west yorkshire, yorkshire and the humber, United Kingdom
OptumUK
have a curious nature, looking at improvements and efficiencies Other key skills we are looking for you to demonstrate include; Previous IT support experience Changemanagement knowledge Ability to learn quickly Ability to easily understand business processes and system configuration Motivated Strong investigation, analytical and diagnostic skills If More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Jacobs Massey
the launch of new features and product improvements out to market through Customer Success, Customer Services, Marketing and Go to Market teams. Support with ChangeManagement for anyone impacted. Help understand risks and issues. Provide support to the wider team on less busy site days Maintain communication with More ❯
the launch of new features and product improvements out to market through Customer Success, Customer Services, Marketing and Go to Market teams. • Support with ChangeManagement for anyone impacted. • Help understand risks and issues. • Provide support to the wider team on less busy site days • Maintain communication with More ❯
handsworth, yorkshire and the humber, united kingdom
Jacobs Massey
the launch of new features and product improvements out to market through Customer Success, Customer Services, Marketing and Go to Market teams. Support with ChangeManagement for anyone impacted. Help understand risks and issues. Provide support to the wider team on less busy site days Maintain communication with More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Akkodis
training and certifications. The Responsibilities Provide maintenance and complete operational requests to support day to day operations. Triage and work bug support tickets. Support changemanagement by providing solutions or guiding colleagues through the possibilities of Service Cloud. Create clear documentation (such as HLDs and LLDs) to support … change management. Act as an SME for Salesforce Service Cloud Org. Identify and highlight key areas of improvement. Estimate work effort required for proposed changes. The Requirements Understanding of automation tools (such as Flow and Approval Processes). A deep knowledge of Salesforce Service Cloud. Ability to build and More ❯
their Salesforce products, with a particular focus on Service Cloud. Responsibilities Provide maintenance and complete operational requests to support day-to-day operations Support changemanagement by providing solutions or guiding colleagues through the possibilities of Salesforce Work closely with functional leaders, organisational units, and subject matter experts More ❯
sheffield, south yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Mason Frank International
their Salesforce products, with a particular focus on Service Cloud. Responsibilities Provide maintenance and complete operational requests to support day-to-day operations Support changemanagement by providing solutions or guiding colleagues through the possibilities of Salesforce Work closely with functional leaders, organisational units, and subject matter experts More ❯
wakefield, yorkshire and the humber, united kingdom
Experis
Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯
Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯
bradford, yorkshire and the humber, united kingdom
Experis
Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯
doncaster, yorkshire and the humber, united kingdom
Experis
Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Experis
Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
Experis
Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom
Experis
Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯