1 to 25 of 39 Customer Experience Jobs in Yorkshire

Customer Experience Manager (CX) Customer Experience Manager (CX) The location of the role is Sheffield (hybrid working) . The duration of the contract is 5 months initially (with extension) . The pay rate on offer is £650 - £730 per day (via Umbrella) . The client … financial services organisation. Role description Principal Responsibilities: Delivering Great Digital Journeys; Leading a team working on CTOp App. Processes to support our new Enablement Customer Experience priority initiatives, the primary focus is Journey mapping to improve customer experience and to help guide product owners to focus ...

trading optimisation and operational efficiency, you will play a central role in defining how we use AI and intelligent automation to enhance the customer experience at scale. As we continue to expand internationally, this role will be fundamental in ensuring we deliver a seamless, commercially effective experience … strategy and roadmap to support scalable international growth across the UK and European markets. Define and lead Gear4music’s AI strategy across ecommerce and customer-facing digital experiences. Define and deliver holistic design & UX modernisation across our website estate. Identify and implement scalable AI and automation opportunities that improve ...

play a key role in helping schools successfully adopt new technology. This isn’t a back-office payroll processing role. It’s a customer-facing consultancy role where you’ll guide schools through the implementation of Every’s HR & Payroll software - helping them move from old systems and processes … organised, clear, and manageable. That’s exactly what this role is about. You’ll help schools successfully launch Every’s HR & Payroll platform, improve customer confidence, and create a positive experience from day one. Your work will directly impact customer satisfaction, product adoption, and long-term retention. ...

Microsoft Solutions Specialist Company Overview A leading UK-based provider of secure cloud, connectivity, and managed IT services, supporting a diverse customer base across SMB and mid-market sectors. The organisation delivers end-to-end solutions spanning cloud hosting, cyber security, communications, with a strong focus on customer experience, innovation, and secure adoption of emerging technologies such as AI. Role Overview This role is responsible for owning and growing Microsoft Cloud Solution Provider (CSP) licensing revenue across a portfolio of SMB and mid-market customers. Working closely with sales and customer success teams, the position ...

wants to play a key role in helping schools successfully adopt new technology. This isnt a back-office payroll processing role. Its a customer-facing consultancy role where youll guide schools through the implementation of Everys HR & Payroll software - helping them move from old systems and processes into … process feel organised, clear, and manageable. Thats exactly what this role is about. Youll help schools successfully launch Everys HR & Payroll platform, improve customer confidence, and create a positive experience from day one. Your work will directly impact customer satisfaction, product adoption, and long-term retention. About ...

contact for schools throughout their journey - helping users feel confident, supported, and successful from day one. This role is especially suited to people with experience in areas such as: Payroll HR systems School administration Education software Payroll bureau services Software support Customer onboarding Training or implementation Customer … transition feel smooth, supported, and successful. Youll help schools understand the system, feel confident using it, and get real value from the software. The experience you deliver directly impacts customer satisfaction, long-term relationships, and how successfully schools adopt Every across their teams. About the Team ...

Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding … present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth ...

numbers, your applications will be considered as a single submission. This role owns the end-to-end management, deployment and support enabling sales effectiveness, customer engagement, and data driven decision-making for our selling organization. The Manager, partners with Sales, Marketing, Customer Experience, and IT teams … platforms, translating business needs into product requirements, user stories, and prioritized backlogs. Aligning with global IT and business strategies. Partner with Sales, Marketing, Customer Service, and Analytics teams to improve customer engagement, pipeline management, and field productivity. Lead the application of AI, advanced analytics, and automation to modernize ...

ready for what’s next, now? About the role We’re looking for an Associate Customer Advocate for our office in Sheffield . You’ll join an awesome team to support our growing customer base. The Customer Advocate serves as the primary relationship owner for an assigned … managing the full renewal and payment lifecycle across all products and services. Acting as a single point of contact from quote to cash, the Customer Advocate ensures every renewal is completed on time, every invoice is accurate, and every customer experience a smooth, value-driven renewal process. ...

work within the Helpdesk function. This key recruit has overriding responsibility for the effective monitoring, evaluation and training of the 1st and 2nd line customer support team, assessing the customer journey, and implementing positive change. This is an excellent opportunity to join a superb customer centric business … company to work for with very strong values who invest in their staff and offer an excellent culture. Duties & Responsibilities: You will evaluate the Customer journey, assess current processes and make recommendations for change, implementing new ideas. Identifying customer pain points, working with 1st and 2nd line support ...

national travel required) Hybrid: 3 Days in the office Contract: Permanent Department: Product About Vivedia At Vivedia, our hardware is the foundation of the customer experiences we deliver. Our AV products operate in real-world, high-reliability environments where there is no margin for failure. Hardware must work consistently … Assistant Product Manager – Hardware, you will support the Hardware Product Manager in delivering and improving Vivedia’s AV hardware products. You’ll help translate customer and operational needs into clear, actionable work, coordinate delivery across multiple teams, and ensure hardware changes are well documented, communicated, and adopted. This role ...

remote Digital Marketing Specialist position. It's an exciting opportunity to join a growing marketing agency where creativity, performance marketing, AI-driven innovation, and customer experience all play a central role in delivering measurable commercial results. This role would suit an experienced digital marketing professional who enjoys combining … email campaigns, landing pages, and social media Utilise AI tools and workflows to support content generation, efficiency, and campaign scalability Collaborate on UX and customer journey improvements to increase engagement and conversion rates Plan, execute, and optimise integrated marketing campaigns across multiple channels Manage paid digital channels including Google ...

team Our Delivery Leadership team is the central point of contact for customers into Group Delivery, ensuring high-quality service and a consistently strong customer experience. Youll join a supportive and collaborative team, working on a complex and very high-profile account. This is a fast-paced environment where … service performance and customer outcomes really matter, with clear opportunities to develop and progress your career. What youll do As a Customer Delivery Manager, youll be responsible for delivering services into one of our large and complex customer accounts. Youll take ownership of service performance, ensuring delivery ...

background in retail to join our growing team in Leeds. This is a fantastic opportunity to shape and deliver innovative product strategies that enhance customer experience and drive business growth across our retail platforms. Working in a hybrid model, you’ll collaborate closely with cross-functional teams including … technology, marketing, and operations to deliver high-impact solutions. Key Responsibilities Define and own the product roadmap aligned with business goals and customer needs Lead the full product lifecycle – from discovery through to delivery and optimisation Analyse customer behaviour and market trends within the retail sector to identify ...

this role will focus on building and improving the core eCommerce capabilities, ensuring scalable, efficient and high-performing solutions that support business growth and customer experience. Responsibilities: Develop, maintain and enhance the Shopify storefront, including custom themes, applications and functionality Customise Shopify themes using Liquid, JavaScript, HTML5 and CSS3 … inventory Troubleshoot and resolve technical issues across Shopify, integrations and supporting systems Use analytics and performance data to identify, prioritise and implement website and customer journey improvements Support the implementation of A/B testing and experimentation initiatives across the website Implement UX and customer journey improvements ...

technology-led experiences. Following continued growth, they’re looking for a Product Designer to join a collaborative product and engineering team focused on improving customer journeys across web and mobile platforms. This is a fantastic opportunity for a commercially minded UX/Product Designer who enjoys balancing hands … design delivery with research, experimentation, and product thinking in a fast-paced environment. The Role You’ll play a key role in shaping customer experiences across digital products, working closely with Product Managers, Developers, and stakeholders to deliver intuitive, user-centred solutions. This role would suit someone who thrives ...

organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding, building out a full end-to-end advisory capability combining analytics, data, and commercial strategy. Where … delivery teams Analytics solutioning Shape analytical approaches across modelling, experimentation, and data strategy Translate insight into tangible business outcomes across growth, risk, pricing, and customer experience Commercial & business growth Lead proposals, pitches, and statement-of-work development Own pipeline development and contribute to go-to-market strategy Drive ...

things data, insight, and performance across housing, communities, and estate services. You’ll have a key role in using data to strengthen customer outcomes, deliver efficiencies, and ensure a seamless, integrated customer journey. This is your opportunity to make an impact by leading a culture of data-informed … monitoring of dashboards, KPIs, benchmarking, and performance frameworks to provide clear, actionable insight. Analyse and interpreting data to build a deeper understanding of customer and community needs, service performance and challenges, using evidence to influence and shape decisions. Lead on data quality and governance by identifying and addressing gaps ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … industry events. Research prospects to understand their strategic priorities, challenges and intelligence needs. Consultative Selling Deliver compelling presentations and product demonstrations tailored to customer goals. Conduct discovery to uncover use cases across functions such as strategy, marketing, insights, product, innovation, risk and competitive intelligence. Position GlobalData s differentiated value ...

Developing cloud-based applications and serverless automations Creating internal tools, dashboards and portals for operational teams Building AI-powered workflows and automation systems Developing customer-facing e-commerce features and web applications Supporting technology projects across both thebrands Creating reporting and business intelligence solutions using data from multiple platforms … Researching and implementing new technologies that improve business performance Key Responsibilities Design, develop and maintain software solutions that improve business efficiency and customer experience Build and maintain API integrations, webhooks and automation workflows Develop cloud-based applications, services and serverless functions Use modern AI-assisted development tools such ...

Developing cloud-based applications and serverless automations Creating internal tools, dashboards and portals for operational teams Building AI-powered workflows and automation systems Developing customer-facing e-commerce features and web applications Supporting technology projects across both the Batch'd and Vyve brands Creating reporting and business intelligence solutions … multiple platforms Researching and implementing new technologies that improve business performance Key Responsibilities Design, develop and maintain software solutions that improve business efficiency and customer experience Build and maintain API integrations, webhooks and automation workflows Develop cloud-based applications, services and serverless functions Use modern AI-assisted development ...

Digital Support Team Manager based in Ripon, youll be responsible for: Leading and managing the Digital Support Team, ensuring a consistently high standard of customer service across all digital channels Supporting and enhancing digital trading capabilities for customers, branches, and the wider business Collaborating closely with the Digital team … continuously improve and develop the overall digital customer experience Overseeing team performance through effective communication management and strong people leadership practices Building and maintaining strong relationships with internal stakeholders (from branch to director level), external customers, and key suppliers And heres what wed like you to have: Attention ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...