101 to 125 of 223 Customer Service Jobs in Yorkshire

1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic … 1st Line IT Support member working on their IT Helpdesk. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents … The Hiring Manager is wanting to receive applications from candidates who fit the below criteria: 1st Line IT support experience on a busy IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software more »

Collaborate with various teams, including sales, operations, and customers, to identify training needs and build strong relationships. Demonstrate problem-solving abilities and meet Training Service Level Agreements, while maintaining meticulous record-keeping and compliance. Issue training certificates upon completion, gather and act upon customer feedback. What you need … to be a Program Coordinator: Customer service and administration skills and previous experience. Strong written and verbal communication skills. Any scheduling and coordination experience is beneficial to the role. A confident IT user, including the MS Office package. Willing to learn and develop your knowledge in a new more »

and Laptop/PC builds and support * Remote and some telephone support * MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. * Customer service and communication * Microsoft Windows 10/11 support * Hardware and basic phone/network/printer troubleshooting * End User Migrations * Application Support more »

purpose of the job Troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any technical issues that have been escalated through the helpdesk. Act as more »

be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

Office based 5 days a week Office 365 (in German) Immediate start necessary This role is full time telephony based, you must have excellent customer service skills, an understanding of IT service desk processes and great communication skills. Great for a graduate looking to gain industry experience more »

ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »

be responsible for managing key accounts, providing technical support to customers, and driving sales growth. You will collaborate closely with the sales team and customer service representatives to ensure exceptional service and support throughout the sales process. This role requires excellent communication and presentation skills, as well … Yorkshire and Northwest Ideal Location: Around Leeds, Sheffield, Huddersfield. Key Accountabilities Be proactive, focused and driven to meet sales targets. Understand, interpret and manage customer requirements with the confidence to negotiate and close sales. Communicate and build repour effectively with our client’s customers. Provide pre-sales and after … sales technical assistance, sharing your knowledge of cutting tools, conducting technical presentations and demonstrating how a cutting tool will meet customer needs. Document cost saving activity and daily use/updating of the CRM system Work with our talented product team to create custom-made products for our customers. more »

now looking for a move into a more commercial role where you can still use your technical knowledge. The role itself will involve managing customer accounts within the North East region (primarily Yorkshire), assuming responsibility for further developing existing relationships with a number of targeted, strategic and named major … customer accounts working to maximise revenue in their core channels which are rental, sales, service and support. The client is looking for someone with the technical knowledge and will train the account management skills. Responsibilities in the role will include; Managing existing strategic and named key accounts. Developing … relationships to continue expansion within existing accounts, identifying new target clients and/or submarkets to break into. Maintaining first rate customer service levels Promoting/championing the company’s technical expertise and promotion of product and service USPs. Collaborating with internal stakeholders to maximize market share more »

ensure efficient resource allocation, timely project execution and compliance with regulatory standards, as well as adherence to our SLAs. Your passion for delivering excellent customer service will ensure each interaction results in a positive customer experience, no matter how small or complex the initial contact. In this more »

multi-channel business in a distribution or supply chain, FMCG or similar organisation Functional end to end experience across eCommerce, Commercial, Supply Chain and Customer Service, with a solid understanding of B2B and B2C processes together with the financial relationships relating to each function Solid knowledge of interfaces … services Experienced in sustaining strong working relationships with business stakeholders and the IT Development Team Practical experience of best practice methodology in solution and service delivery and in project management, using both waterfall & agile methodologies Enthusiastic and flexible with a pragmatic, hands-on approach, with the ability to understand more »

a Data Product owner to join the data department at Yorkshire Water and help us use data to deliver a better and more efficient service for our customers. Could this be you? 5.5 million people in Yorkshire rely on the services we provide. Every day 2 million homes across … that aid in strategic decision-making; theres plenty of opportunities to utilise and develop your data skillsets whilst making a real impact on improving service to our customers and the environment. Click here to discover more about technology at Yorkshire Water... As our Data Product Owner, youll be accountable … seek responsibility and ownership. Creativity and lateral thinking. Highly motivated and self-reliant with a personal drive for continuous development and demonstrates a strong customer service ethos. Proven analytical and problem-solving abilities. Ability to understand enterprise solutions. High standards of integrity & ethics. Desirable Lean Six Sigma Scaled more »

we can change lives, provide quality support and offer fulfilling careers. Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training … experience of IT business process management to support significant business change and development across a range of different business models e.g. manufacturing, health, clinical, customer service, logistics Experience of working with Microsoft Office applications, especially Visio, PowerPoint, Outlook, Excel and Word. Employer details Employer name NHS Blood and more »

areas. Over the course of the three and half years, experience different job roles and be mentored by our senior managers to deliver excellent customer service to our clients, support functions such as finance, health and safety, legal, HR, procurement, sustainability, and project management. Carry out all your … Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills Attention to detail Customer care skills Problem solving skills Analytical skills Team working Full Driving License Own your own vehicle Able to travel between sites Qualifications in Chemistry more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working, average 1 office day per week … a?Telemetry Engineer?to join the operational technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … specifications. To provide a support function to technical leads in validation of?solutions and services?designed to meet the business requirements in terms of customer experience, performance, security, scalability, reliability, disaster recovery and within financial constraints. Demonstrate awareness of?strategic plans (up to a?5 year?view) Perform an more »

aspects of production tracking, product & distribution to customers. Work with 3rd party production partners and Quality control to agree and coordinate production schedules against customer demand. Administer production purchase orders and allocate raw material stocks to each order. Take direction from the Supply Chain Team manager to support the … day-to-day operation of the Supply Chain. Work to maintain and continuously improve the quality of service provided to customers. Typical Activities: Administer purchase orders with 3rd party production partners. Monitor agreed schedules with partners. Reacting where necessary to changes that may affect stock availability. Work closely with … our key service providers to ensure stock availability for in-full, on time deliveries to customers Develop relationships with counterparts at partner sites Other office administration as required. Essential: Experience within a supply chain role. Able to work autonomously. Enthusiastic about customer service with a desire to more »

Yorkshire Salary: £29,000 - £32,000 Summary: At Bis Henderson, we are looking for a Logistics Co-Ordinator to work for an established Logistics service provider. The role works executing daily operations related tasks, monitoring inbound operations, providing excellent customer service and acting as a key problem … Previous experience using ERP systems * Excellent Microsoft Excel skills * Excellent communication skills Food supplier of dried ingredients Get deliveries from all over the world Customer clearance is outsourced They have about 50 suppliers but only use 20 This person will manage from PO onwards Organise transport to get the more »

About the Role As an Aftersales Administrator you will be supporting our customers with their queries and making sure that we deliver a positive customer experience. You will be working in a friendly customer support team who investigate and resolve queries for our customers across the UK. You … a full audit trail is documented & the appropriate authorisations are obtained Monday to Friday: 8.30am to 5.00pm About You You will be an experienced customer service professional who is an excellent communicator and enjoys problem solving. You will have good influencing skills and you will enjoy building relationships more »

experience you will be able to make a positive and rewarding impact on the business. We are committed to providing the highest level of customer service and the successful candidate will endorse this commitment by presenting a professional and knowledgeable face to the Client when undertaking site visits … for installations, service and maintenance. In support of this, the Company is committed to ongoing personal development training and strategies for its employees. You will be on Call 1 in 5 weekends (Friday evening, Saturday & Sunday 08.00 to 18.00 - primarily telephone support). What you'll do Tasks and … Responsibilities: Completing installation, service and maintenance on CCTV and Access Control systems Working in commercial environments Provide reliable, quality support and service to customers at all times Assist customers and colleagues with technical issues either on the phone or face to face Work closely with other engineers and more »

Bonus · Contribution Pension Scheme 5% contribution · Cycle to Work Scheme . Hybrid working options Duties: Maximise profit through the effective sales proposition by driving customer satisfaction Build and maintain relationships to ensure that all technically and commercial solutions are achieved. Work with the customer and the business to … to provide and offer guidance to customers and clients. Gather and maintain a level of knowledge of general engineering, automation solutions, of projects and customer satisfaction Ensure financial controls are established in line with the budget. Maintain accurate records of all target accounts, opportunities, quotes, project etc. To keep … developments identifying any future opportunities or threats. Undertake additional responsibilities and tasks as required. To establish, grow and market the sales proposition, ensuring that customer expectations are met. Requirements Cooperate with both internal and external stakeholders. Have strong organisational skills, time management and presentation skills. Strong commercial awareness with more »

Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … deadlines. Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. more »

We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »

work. This is a fully office-based role and doesn't require a driving licence or any additional travel. Role: * Provide 2nd line technical customer service for their in-house products * Perform in-House product installations for customers * Deal with general support through tickets, calls and emails * Be … with Back up technologies * Previous experience with Virtualisation Technologies - VMWare * Networking experience with Firewalls and general day-to-day troubleshooting * Previous experience in a Customer Support or Technical Support Analyst role * Experience with software ticketing systems and CRM * Ability to multitask and priorities tasks * Excellent communication skills, both verbal more »

Wakefield to recruit a Technical Engineer to join their team. Our client is looking for someone who is confident being client-facing with excellent customer service skills, and project management skills and can work collaboratively in a team, across other departments and with external customers Responsibilities for the more »

for candidates who Work well as part of a team. Have excellent problem solving and diagnostic skills. Can prioritise and coordinate work. Have excellent customer service, interpersonal, communication and organisational skills. Can multitask and work well under pressure. Are a strategic business thinker. Package/Benefits Competitive starting more »