76 to 100 of 231 Customer Service Jobs in Yorkshire

clients in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd … line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and imports into Watermark developed products Assist with the support and administration of production hosted environments Create and maintain training and knowledgebase material Serve as a liaison between the customer … internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with the service delivery process when required Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd more »

Our client is a leading global service provider based in Sheffield. We are delighted to be working exclusively with them to source an experienced Payroll Specialist to be at the forefront of assisting their Customers across multiple communication channels. Located in their friendly Sheffield offices you will be part … a dynamic team, tackling challenges and contributing to our top-tier pension support services. Key role responsibilities: Effectively handle, manage, resolve, and log payroll customer contacts received through a range of customer support channels in a timely and professional manner. Liaise with other internal and external partners to … an escalation point for member queries and complaints relevant to the function. Drive continuous improvement initiatives to enhance our pension services. Develop and implement Customer Services Plans and support strategies for assigned projects. Maintain adherence to Quality & Regulatory payroll standards while delivering exceptional service. Assist in training and mentoring more »

ordinating demos of the system for the Solutions Expert. Role As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has arisen for a dedicated New Business Salesperson to support their sales activity. You will become an integral part of Dashing … leads to be passed on to the Solutions team Answering potential customers' questions and coordinating additional information as required Keeping up with product and service information and updates Creating and maintaining the CRM with current and potential customers and opportunities Producing sales documentation and reports as required Market research … customer base for competitors) Assisting in the creation of new marketing content based on feedback of sales calls Act in a positive and constructive way to help develop and maintain the company brand Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell more »

Job Title : Technical Field Service Engineer Salary : £40,000 - £45,000 per annum Location: Sheffield, with travel across the UK Job Type: Full Time, Permanent Hours of work: 8.30 - 5 with travel (majority UK) can be varied but must be willing to travel. At Ribble we believe in pushing … support to Ribble Packaging Limited's clients, in respect of the 'Right size' machinery and services, which include installation, training and services on 3 service packages, Gold, Silver and Bronze. With the flexibility to be on-call to respond to out of hours problems. Principle Accountabilities Engineering Technical Support … start-ups along with operational checks on all machine systems including the configuration, wiring, calibration, grounding and power testing. Complete all Panotec training to customer operators and customer service maintenance team ensuring training is fully provided. Understanding technical drawings (CAD), interpret drawings/designs for installation and more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required … Skills: Experience in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

As an ICT Technician apprentice, you’ll be learning how to provide top class ICT support, all whilst demonstrating awesome customer service to colleagues who use the ICT systems and services here at Beyond Housing. Role This is a great opportunity to experience a variety of ICT aspects … within many business settings - you’ll be getting involved in all sorts of tasks such as: Responding to ICT incidents, problems and service requests Taking calls, logging ICT support requests and providing resolutions Carrying out day-to-day maintenance of our core systems Developing appropriate guidance notes and user … manuals Assisting with ICT and Business Systems Development projects Attending meetings and collaborating with colleagues across the organisation Assisting with providing a customer focused ICT service to all users Assisting with day-to-day work of the ICT and Business Systems Development teams You’ll also be receiving more »

The Opportunity: As a Service Desk Team Leader, your role encompasses a blend of technical expertise, leadership skills, and exceptional customer service to join an established professional IT services company based in Huddersfield, West Yorkshire. Skills and Experience: Troubleshooting Expertise: possess a strong all-round troubleshooting methodology more »

availability of clients' data, acting as the primary liaison for cyber security within the IT Department. Using advanced technical expertise and a commitment to customer service, the Cyber Security Team Leader will ensure a secure infrastructure for both company and customer data. Key Responsibilities: Oversee daily operations … risk analysis and assessments, the CIA triad, social engineering, cryptography, confidentiality issues, and incident response best practices. Operate within an ITIL V3 and ISO27001 service delivery framework. Manage relationships with stakeholders. Work to meet defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Strong communication and more »

Field Service Engineer Leeds LS18 Permanent, Full-time Salary - £37,000 - £43,000 per annum dependent upon experience. Location Location – M62-M6 corridor 50-80 miles radius Full job description About the role We're looking for an experienced Hands-on Electromechanical Engineer. Working within our clients busy Technical … to confidently advise on both, including performing film optimisation work on any type of pallet wrapping machine. You'll have excellent interpersonal skills and customer service ability, having the ability to empathise with customers and work closely with them to ensure they're left very happy. You will … be a strong ambassador for us throughout all customer interactions. Other Responsibilities · Management of all associated procedures to ensure everything is properly logged and charged in a timely fashion. · Management of all health & safety aspects of this role. · Providing full technical support to sales colleagues. · Carrying out comprehensive customer more »

Job Title: Field Service Engineer Location: Yorkshire, UK Salary: c£28-32k Job Purpose: Join our clients team as a Field Service Engineer, providing expert maintenance, repair, and installation services for a range of waste handling equipment across Yorkshire. This role is perfect for a proactive engineer … systems, including balers, compactors, shredders, conveyors, and tippers. Install new equipment and deliver user training. Diagnose and resolve electrical and mechanical issues, supporting local service engineers. Conduct preventative maintenance and identify potential issues. Carry out L.O.L.E.R inspections on lifting equipment. Document service and breakdown visits accurately using a … for further work, detailing make, model, and serial numbers. Undertake hydraulic repairs and replacements. Conduct minor welding and fabrication tasks when required. Provide excellent customer service, ensuring efficient and compliant work practices. Complete daily vehicle checks and ensure tools and equipment are in good working order. Follow health more »

Field Service Engineer Grimsby £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »

software strong experience with Windows, Microsoft office and Microsoft 365 knowledge of networking technologies including TCP/IP, DNS, LAN, WAN, VLAN, DHCP excellent customer service skills strong work ethic and self-motivation with the ability to work under pressure windows Server Operating Systems (2016, 2019) and Microsoft more »

Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »

prospects and engage sales executives for the next steps. Develop and maintain a thorough knowledge of the company and its products. Schedule appointments for service renewals and facilitate meetings for new business inquiries. Generate leads and grow existing relationships by maintaining an accurate, detailed client book and developing an … active, repeat customer base. Collaborate closely with team members to achieve collective targets and contribute to the company's growth. Work with account executives to design industry-specific outreach efforts. Utilise CRM (Freshsales) tools to ensure standard processes throughout all sales stages. Training Firebrand’s sector-leading Level … IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led), or face more »

Field Service Engineer Nationwide Service Provider Yorkshire Salary: £30,472 + door to door + on-call + overtime = £40k - £50k + Company Van + Tools + Health Cash Plan + Workwear + Training Does the thought of servicing and repairing a wide range of equipment including vehicle … where you will shadow one of their many long serving Engineers. Full backup head office support with available parts 24/7. As Field Service Engineer you will carry out both planned and unplanned service and breakdown repair service to the customer base throughout Yorkshire and … be qualified to NVQ level or above in mechanical engineering, be comfortable using mechanical hand tools and have some experience of working on the service, repair and maintenance of mechanical equipment such as heavy vehicle plant, machinery, forklift trucks, farm machinery, tractors, road sweepers, powered access or marine plant. more »

Field Service Engineer Nationwide Service Provider Yorkshire Salary: £30,472 + door to door + on-call + overtime = £40k - £50k + Company Van + Tools + Health Cash Plan + Workwear + Training Does the thought of servicing and repairing a wide range of equipment including vehicle … where you will shadow one of their many long serving Engineers. Full backup head office support with available parts 24/7. As Field Service Engineer you will carry out both planned and unplanned service and breakdown repair service to the customer base throughout Yorkshire and … be qualified to NVQ level or above in mechanical engineering, be comfortable using mechanical hand tools and have some experience of working on the service, repair and maintenance of mechanical equipment such as heavy vehicle plant, machinery, forklift trucks, farm machinery, tractors, road sweepers, powered access or marine plant. more »

and staff at all times Main duties of the job Is responsible for dedicated outpatient clinics ensuring that at all times a high quality service is provided to patients, consultants and their staff. Ensures that all clinic slots are filled appropriately maximising clinic usage. Monitors effectiveness of clinic lists … our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement … annabel.crampton@nhs.net Person Specification Experience Essential Previous recent experience of working in a clerical/administrative role within Private Healthcare Experienced in offering excellent customer service within a patient facing role Ability to work under pressure to meet tight deadlines in a busy environment Desirable Working knowledge of more »

be 5 days per week onsite. Main Responsibilities Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly Validated systematic and analytical approach … problem solving with the ability to implement effective business solutions. Previous experience of working with colleagues and users on the resolution of sophisticated IT customer problems, queries and requests would be helpful. Good written, verbal skills and ability to communicate technical information in simple terms to Directors, Board members more »

clients in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1st … line Support Engineer you will act as the first line of service to customers, logging tickets via phone calls, emails and from a chat system. You will be resolving 1st line incidents answering and resolving customer queries to a high standard. Serve as liaison between client and internal … knowledge of data imports and conversions Assist with internal server maintenance and upkeep About You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1st Line Support and remote troubleshooting experience ideal Excellent written and spoken English. Great communication more »

some current accounts. Responsibilities. Generating leads, qualifying prospects, and managing sales of products and services Quotations aligned within agreed product costing, margin, conversion, and service models Support the development of commercially acceptable agreements Promote new opportunities and improvements to client product portfolio and services Recording and communication of customer service requirements, portfolio, plans and business strategies Planning, coordination and recording of customer visits, reviews, and partnership meetings Coordination and provision of customer technical training, support, and issue resolution Development of effective customer communications strategies Benchmarking, industry, competitors, pricing, and product developments Marketing, support and more »

Job Title: IT Support Engineer Location: Leeds, UK Salary: £27,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We … in Leeds, a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Leeds. As an IT Support Engineer, you will play a crucial role in providing top … support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as more »

Job Title: IT Support Technician Location: Hull, UK Salary: £28,000 About Us - My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We … in Hull, a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Hull. As an IT Support Engineer, you will play a crucial role in providing top … support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as more »

Job Title: IT Support Technician Location: Hull, UK Salary: £28,000 About Us - My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We … in Hull, a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Hull. As an IT Support Engineer, you will play a crucial role in providing top … support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as more »

understanding of business analysis, process improvement, and the application lifecycle Well-developed interpersonal and communication skills are required to interpret supplier/partner and customer requirements Planning and organisational skills to ensure that services are deployed and monitored effectively A flexible approach and the ability to work well under … pressure is required to manage unpredictable workloads Be results and customer-focused Self-motivation and effective time management skills including a willingness to learn new skills and methods for delivering services Ability to think creatively and to problem solve Excellent customer service skills Happy to travel between … sites when required Demonstrable experience with a range of business applications Desirable: Knowledge of ITIL service management best practice Good technical understanding of IT & Digital fields Experience working for a house builder Building and engaging user communities GCS is acting as an Employment Business in relation to this vacancy. more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … This will involve targeting, approaching, and pursuing potential and existing customers. Collaborating closely with the Applications Engineering team you will ensure all the Opportunity, Customer and Contact data is updated in CRM, negotiate and close deals, as well as the ongoing management of customer relationships. Ideally you will … plans. Managing the sales process and develop winning value propositions so that our tender has the highest possible chance of success. Managing and & developing customer relationships at all levels and drive strategic partnerships to become a trusted partner. Proactively communicating & networking with customer personal to ensure we engage more »