76 to 100 of 194 Customer Service Jobs in Yorkshire

a maintenance engineer looking for a different challenge? Would you enjoy being on different client sites, resolving issues weekly? Maybe you are a field service maintenance engineer who would like to work with an OEM maintaining highly automated solutions within the food industry? Covering sites from Preston to the … providing root cause analysis to the wider team to help ensure the best quality is upheld at all times. The role of a Field Service Engineer: Provide timely and professional technical support to clients via phone, email, or in person. Diagnose and resolve hardware, software, and network-related issues … effectively. Collaborate with cross-functional teams to troubleshoot and resolve customer issues. Install, configure, and maintain automation equipment. Conduct regular system maintenance and perform necessary updates and upgrades. Document and track customer interactions, solutions, and support activities in a CRM system. Stay up-to-date with the latest More ❯

Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software … responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a … Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real More ❯

CMO) and Contracting and Managed Care Officer (CMCO) to track medical management, quality management, and patient and provider grievances, and assist in delivering superior customer service. Works with the CMCO and CMO to implement and manage effective utilization management processes that result in lower costs, efficient utilization of services … are at risk of poor health outcomes Work with the clinical leadership to develop care plans for member cohorts Track utilization management and identify service area gaps for improvement Review treatment plans as assigned by the CMO to ensure necessity and appropriateness for the members Work with the CMCO … other documents. Must be able to independently plan, organize, prioritize, schedule, coordinate, and make decisions related to assigned responsibilities. Must have a very strong customer service orientation, positive attitude, and be highly self-motivated, directed, and change oriented. The pay range for this Exempt position starts at More ❯

known UK tech and telecoms client of ours is looking for a 1st Line Support Engineer to be the first point of contact for customer issues. You'll be taking calls, logging tickets, and solving common IT problems - everything from password resets and printer issues to basic Office … network support. You'll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It's a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1years in a helpdesk, service desk or IT … Good knowledge of Windows 10/11, Office 365 and Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi More ❯

appropriate business style. Provide regular updates to appropriate managers. Assure that procedures and work instructions are efficient and not redundant. Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer issues a priority. Confer with reporting manager on … Security, Health, Safety, and Quality). Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to PPG or customer-specific. Ability to work effectively under pressure with changing priorities and deadlines. Understand and embrace the business and IT strategic direction. Understand business processes More ❯

known UK tech and telecoms client of ours is looking for a 1st Line Support Engineer to be the first point of contact for customer issues. You’ll be taking calls, logging tickets, and solving common IT problems – everything from password resets and printer issues to basic Office … network support. You’ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It’s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1 years in a helpdesk, service desk or … Good knowledge of Windows 10/11, Office 365 and Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi More ❯

looking for an Infrastructure Services Analyst to join our team and help deliver comprehensive 3rd line support services, including patching, monitoring, and maintenance of customer IT infrastructure. What will you be doing? Provide 3rd line support to customers, resolving complex technical issues related to their IT infrastructure. Perform regular … with technologies including the Microsoft stack, VMware, firewall vendors, storage vendors, backup vendors, and networking equipment. Utilize ITSM tools to log, track, and manage customer tickets, ensuring accurate documentation and timely updates. Maintain high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution. Why … you should apply? At Phoenix, our philosophy is simple - we aim to be the UK's leading IT solution and managed service provider and that means we recognise that it's our people who are the heart of everything we do. We do this by providing the encouragement, support More ❯

Automation, Microsoft Exchange, SQL Server, Active Directory, and IIS. Communicate effectively to promote system benefits and training. About you: Successful candidates will have: Excellent customer service, attention to detail, and tact. Strong MS Office skills, especially Excel, Word, Outlook, PowerPoint. Ability to plan, multi-task, and prioritize. Teamwork More ❯

in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a More ❯

Support apprenticeship, this is not a role that will be round for long. At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of … effectively with all staff across the company Ability to establish positive and productive working relationships Able to work flexibly, including responding to high level service issues out of core hours Able to travel to various locations within a reasonable timescale to support the needs of the company Demonstrate a More ❯

of technically focused business coordinators to manage bespoke software systems for both internal and external customers in a troubleshooting capacity. This is a technical customer facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone with extensive 1st or … includes collaboration and opportunity to grow, this also includes a learning and development package to support employees in their own personal development. A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally. Key requirements of the role include: At least … months experience working in a similar IT technical or business support role, including the delivery of exceptional customer service to both internal/external customers over email and telephone communication You will be responsible for client queries such as technical and system issues including any change requests, whilst More ❯

peripherals. * Familiarity with Windows and/or Mac operating systems. * Basic understanding of networking concepts (TCP/IP, DNS, DHCP). * Excellent communication and customer service skills. * Ability to work independently and collaboratively in a team environment. Key Responsibilities - * Provide first-line technical support to end-users, troubleshooting … networks, printers, and other IT equipment. * Assist with the setup and configuration of software applications and operating systems. * Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service. * Perform routine maintenance tasks, such as system updates, backups, and antivirus scans. * Document support More ❯

Product Integration You will be responsible for ensuring X-Rite products and services are implemented into customer workflows, ensuring hardware, software, and service solutions are configured, operators are trained, and the customer's color management needs are met. Customer Support X-Rite aims to deliver world … class customer service. Your role is critical to understand customer needs, pain points, and work with internal stakeholders to support customer's color workflow. Ideation AETS specialists are often on the forefront of innovation, translating customer feedback product ideas, feature requests, and escalations. They have a … trends in technology, color science, and industry standards, informing X-Rite's strategic and innovation engine. Core Responsibilities: Sales Support: Delivering product sales and customer training remotely and on-site, when needed Tech Support: Collaborating with the technical support team to address customer issues User Stories: Write clear More ❯

license and car is therefore preferred! Skillset: ** Windows Server ** Office 365 ** DNS/DHCP ** Azure AD ** Routing/Networks ** VMware/Hyper-V ** Excellent Customer Service Desirable: ** Firewalls ** Backups ** Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

good understanding of data protection and GDPR principles in an IT support context. Personal qualities A positive attitude with an appetite to learn Strong customer service skills Excellent organisational skills Excellent communication skills to support the on-site team Ability to work in a front-line customer More ❯

improvement projects in the Pre-Delivery Inspections of new vehicles Where applicable, you may also experience business functions outside of Engineering, such as Finance, Customer Service and Sales in order to gain a full understanding of our business. Regular time for self-reflection and review, and one-to … to new things/adaptable Proactive and able to use your initiative Able to prioritise your time to achieve results Focus on the End Customer: Inquisitive to learn and understand Can deal with ambiguity - able to make insights from different information and work on different projects Understand and consider … the impact on the end customer Set High Standards of Performance: Organised and structured in your approach Hard working/conscientious Take ownership of your work More ❯

control systems, CCTV, and security installations for a range of commercial and residential clients. As they expand, we are looking for a skilled Installation & Service Engineer to join their team. The Role: Our client is seeking a proactive and skilled engineer to handle the installation, servicing, and maintenance of … commercial projects. This is a field-based role, requiring travel to various customer sites. The ideal candidate will ensure all work is completed to high-quality standards while delivering excellent customer service. Key Responsibilities Installation, maintenance, and servicing of access control systems, CCTV, and security solutions Diagnosing and … troubleshooting system faults and providing effective solutions Ensuring all work is completed to industry and company quality standards Providing excellent customer service and technical support Keeping accurate records of work completed and any system updates Working both independently and as part of a team Adhering to health & safety More ❯

control systems, CCTV, and security installations for a range of commercial and residential clients. As they expand, we are looking for a skilled Installation & Service Engineer to join their team. The Role: Our client is seeking a proactive and skilled engineer to handle the installation, servicing, and maintenance of … commercial projects. This is a field-based role, requiring travel to various customer sites. The ideal candidate will ensure all work is completed to high-quality standards while delivering excellent customer service. Key Responsibilities Installation, maintenance, and servicing of access control systems, CCTV, and security solutions Diagnosing and … troubleshooting system faults and providing effective solutions Ensuring all work is completed to industry and company quality standards Providing excellent customer service and technical support Keeping accurate records of work completed and any system updates Working both independently and as part of a team Adhering to health & safety More ❯

control systems, CCTV, and security installations for a range of commercial and residential clients. As they expand, we are looking for a skilled Installation & Service Engineer to join their team. The Role: Our client is seeking a proactive and skilled engineer to handle the installation, servicing, and maintenance of … commercial projects. This is a field-based role, requiring travel to various customer sites. The ideal candidate will ensure all work is completed to high-quality standards while delivering excellent customer service. Key Responsibilities Installation, maintenance, and servicing of access control systems, CCTV, and security solutions Diagnosing and … troubleshooting system faults and providing effective solutions Ensuring all work is completed to industry and company quality standards Providing excellent customer service and technical support Keeping accurate records of work completed and any system updates Working both independently and as part of a team Adhering to health & safety More ❯

be joining a small team of business coordinators to manage both internal and external customers via email and telephone enquiries. This is a technical customer facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone from a travel booking … includes collaboration and opportunity to grow, this also includes a learning and development package to support employees in their own personal development. A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally. Key requirements of the role include: At least … months experience working in a similar IT or business support role, including the delivery of exceptional customer service to both internal/external customers over email and telephone communication You will be responsible for client queries such as technical and system issues including any change requests, whilst supporting More ❯

your career in data? Euroglaze Ltd, a leading specialist in PVCu window and door fabrication, is offering an exciting Data Technician Apprenticeship in our Customer Service Department. If you have a keen eye for detail and a passion for accuracy, we want to hear from you! Role Processing … orders and quotes using Window Designer software Ensuring customer enquiries & amendments are promptly resolved via telephone, email and in person Understanding and explaining product range, features & benefits Maintaining high standards of account data in our CRM Liaising with production, despatch, sales, marketing & finance departments Training Data Technician Level … Months Positions Available 1 Closing Date Sunday, 1st June 2025 Start Date Tuesday, 1st July 2025 Desired Skills Communication skills Attention to detail Customer care skills Problem solving skills Number skills Analytical skills Team working Working Under Pressure About the Employer EUROGLAZE LIMITED Join us to experience truly market More ❯

patients and the public can safely access their health and care information through NHS Login. About NHS Login NHS Login is a key digital service designed to provide a safe, secure, and reusable way for users to access multiple health and social care services through a single login. This … service allows individuals to prove their identity without needing to visit a GP, offering convenience and security. About the Role As an Identity Verification Administrator, you will be responsible for processing ID verification checks for NHS Login applications, ensuring security, accuracy, and compliance with strict protocols. Working as part … of a dedicated team, your role will involve: Conducting ID verification checks against targeted service levels and key performance indicators (KPIs) for security, productivity, and quality. Becoming a subject matter expert in ID verification processes , assessing approximately 300 different types of global ID documents for authenticity. Comparing ID document More ❯

to delegate tasks and support executives to make sure all tasks are completed to deadlines Excellent written and verbal communication skills and a strong customer service ethos with the ability to build lasting relationships Demonstrate consistent and meticulous attention to detail A strong understanding of audience and targeting … advise clients on strategy in line with agreed KPI's and without guidance or support Demonstratable experience in identifying new development opportunities to improve service Strong knowledge of Excel Experience in search, display, video and shopping campaigns Be a master of different interfaces such as Google Ads, Microsoft etc … working scheme Financial support from Salary Finance and Bippit Company pension scheme and health care cash plan Private health care dependent on length of service Clear training and progression programme Free mortgage advice from experts Regular company events and awards Employee perks portal Plus many more, visit our careers More ❯

Pentest People is a rapidly growing security provider based in Leeds city centre, United Kingdom. We specialise in delivering Penetration Testing as a Service (PTaaS) to a diverse range of clients. Our team of expert security consultants holds industry-recognised qualifications and possesses extensive experience operating at the highest … level across various industries. We are looking for a Junior Project Manager to join our Service Delivery team. In this role, you will work closely with the project management team to ensure seamless and efficient project delivery from post-sale to completion. This position demands a proactive mindset and … tasks to support the project management team. Ensure timely delivery of projects by collaborating with all internal teams. Maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Develop and enhance leadership skills. Foster and maintain strong relationships both internally and externally. Create and manage spreadsheets and project More ❯

mission-critical systems run seamlessly where they matter most? A leading international provider of advanced security and detection technology is looking for a Field Service Engineer to join its UK team, primarily to cover the West Yorkshire and North West regions. As a Field Service Engineer, you'll … with industry-leading systems used across the aviation and security landscape. We’re looking for someone who combines technical expertise with great communication and customer service skills. You should be comfortable working both independently and as part of a small, dynamic team. Key requirements: Technical training (e.g., electronics … electrical engineering, or military background) Solid experience in a field service role, ideally within high-tech, security, or aviation industries Strong understanding of digital/analogue circuits — Linux experience is a bonus Confidence working with high-voltage systems and complex diagnostic equipment Ability to work under pressure, manage competing More ❯