21 of 21 Incident Management Jobs in Yorkshire

Cyber Operations function, provides centralised monitoring and response across NHS England, and the system. The CSOU consists of Threat Operations (ThreatOps), Security Operations (SecOps), Incident Management & response, Service Operations (ServiceOps) and Development Operations (DevOps). To support our strategy to improve NHS England's cyber resilience … recruiting for a Security Officer - Incident Manager. Main duties of the job As a Security Advisor, you will work in the Incident Management team as an Incident Manager within the CSOC, investigating potential security threats facing NHS England as identified by the monitoring and detection capabilities ...

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs Service Strategy … customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity to ensure seamless operations and avoid disruptions due to capacity constraints Ensure sufficient capacity is available to meet current and future ...

Windows Server, Active Directory, Certificate Authority, SQL Server, IIS. Ensure that the Server and Storage team delivers services to the agreed service level targets, management tools are best maintained and configured to manage and update platforms and that the team delivers to committed tasks by working closely with Project … Managers. Taking ownership of Incident Management and Problem Management processes, ensuring that High Severity Service Incidents are managed effectively and to conclusion. Develop and implement Key Performance Indicators (KPIs) in line with defined Service Level Agreements (SLAs). Develop and implement Continual Service Improvement Plans (CSIPs), with ...

effective leadership, interpersonal and communication skills. Within Data and Surveillance Services, this role may have a particular focus on one of three areas: service management, data quality or incident management. Service management includes leading a directorate-wide demand management process and working with other internal … improve it in line with best practice, and improving the knowledge of our data's quality amongst its users for analytical and clinical purposes. Incident management involves establishing processes across all of Digital and Data systems, delivering high quality communications and supporting system owners to resolve problems quickly ...

classified as Critical National Infrastructure (CNI). The service operates under strict SLA/SLO requirements, requiring disciplined operational practices, reliable releases and calm incident execution. You will create an operating model where incident triage and coordination are shared across team members, supported by clear runbooks, decision rights … creating T‐shaped practitioners so everyone can contribute across development, operations and service resilience, while providing people leadership and owning delivery excellence, financial management and reporting. Key responsibilities DevOps delivery leadership (build + run) Lead day-to-day delivery for a combined DevOps team, balancing roadmap outcomes with operational ...

Operations & Incident Manager Wakefield (Site based) £40,000 - £50,000 Elevation Tech & Transformation are looking for an experienced Operations & Incident Manager to take ownership of live service stability, incident response, and operational performance in a fast-paced, technology-driven environment. This is a hands-on leadership role … where you ll be at the centre of major incidents, service disruption management and day-to-day operations, leading two teams and ensuring services are delivered consistently, efficiently and in line with customer expectations. If you enjoy being the person who brings order to chaos when systems go down ...

delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security ...

delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security ...

large-scale organisation Drive reliability, scalability, and performance across critical systems and services Define and implement SRE best practices, including SLIs, SLOs, and incident management Collaborate with cross-functional teams across engineering, operations, and business units Oversee cloud infrastructure strategy, optimisation, and cost efficiency Ensure alignment with … service management frameworks, including ITIL Mentor and develop engineers, fostering a culture of continuous improvement and accountability Manage vendor relationships and third-party service providers where applicable Key Requirements Proven experience managing engineering or SRE teams in a large, complex organisation Strong background in platform engineering , cloud technologies ...

large-scale organisation Drive reliability, scalability, and performance across critical systems and services Define and implement SRE best practices, including SLIs, SLOs, and incident management Collaborate with cross-functional teams across engineering, operations, and business units Oversee cloud infrastructure strategy, optimisation, and cost efficiency Ensure alignment with … service management frameworks, including ITIL Mentor and develop engineers, fostering a culture of continuous improvement and accountability Manage vendor relationships and third-party service providers where applicable Key Requirements Proven experience managing engineering or SRE teams in a large, complex organisation Strong background in platform engineering , cloud technologies ...

ones, coaching and performance reviews Ensuring consistent, high quality customer service, keeping user experience at the centre of all service desk activity Overseeing major incident response, ensuring clear communication, effective coordination and adherence to incident management procedures Monitoring service desk performance, using KPIs/SLAs and trends … Exchange, Teams, SharePoint, and Intune Solid endpoint support skills covering Windows 11, laptops, desktops, printers, and mobile devices Confident in user and access management across core business systems, including Dynamics 365 and ERP platforms Good working knowledge of security best practice, with a practical approach to protecting users, devices ...

accounts in Active Directory. Role Support & Troubleshooting: Provide first-line technical support via phone, email, or portal. Troubleshoot hardware, software, and basic network issues. Incident Management: Log all queries, requests, and incidents in the helpdesk system, ensuring timely updates and follow-ups. User Administration: Manage user accounts, permissions … Training Weekly Online delivery by Microsoft Teams through Sheffield College The successful candidate will develop a skillset in desktop support, networking and enterprise mobility management, and cyber security. These skills will be foundational in an IT career. Typically, an IT service apprentice will progress to be an IT support ...

should have previous working experience in a similar role as a Problem Manager, preferably within an MSP environment, with a strong understanding of Problem Management processes and methodologies. Proficiency in incident management and rout cause analysis and familiarity with IT Infrastructure and services, including cloud, software, networks ...

estates with multiple platforms, suppliers and integrations Experience in financial services or another highly regulated environment preferred Familiarity with resilience frameworks, BC/DR, incident management or technology risk Strong stakeholder management skills with the ability to influence at senior level Desirable Experience Knowledge of PRA/ ...

highly regulated environment Proven leadership experience across Technology, Infrastructure, Architecture, SRE or service operations Practical experience in Operational Resilience, Service Resilience, BC/DR, Incident Management, Scenario Testing or Technology Risk Strong understanding of complex enterprise estates with multiple platforms, suppliers and dependencies Excellent stakeholder management … audiences Strong communication skills with the ability to simplify complex technical resilience topics Broader Programme Opportunities Additional hiring across Scenario Testing, Proactive Resilience, Vulnerability Management, Service Mapping, AI/Architecture, Data & Reporting, PMO/Governance and Continuous Improvement. Contract Details Yorkshire Hybrid – initially 2–3 days onsite per week ...

Junior DevOps Engineer Company: Albany Beck Location: Sheffield (Hybrid) Start Date: Immediate Client Industry: Financial Services About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that help clients … exposure to: Scripting (Python or similar) Automation and CI/CD tools (e.g. Jenkins) Containerisation/Kubernetes (preferred but not essential) Familiarity with incident management and ticketing tools (e.g. Jira) Strong problem-solving skills and willingness to work in a technical, fast-paced environment Desirable Experience Exposure ...

Strong experience in operational resilience, technology resilience, or enterprise transformation • Experience delivering AI, automation, or AIOps use cases in large enterprise environments • Strong stakeholder management across technology, governance, and risk functions • Understanding of critical services, incident management, and resilience frameworks • Experience in financial services or regulated environments ...

governance framework for all areas of cyber and information security across the client. Manage third-party providers responsible for cyber monitoring, detection, and incident response, ensuring strong performance, resilience, and effective risk control. Maintain and take ownership of the client-wide cyber security risk register, including conducting risk assessments … threat modelling, and defining mitigation strategies. Take the lead on security incident management, ensuring timely response, clear stakeholder communication, and ongoing improvement of processes. Ensure adherence to relevant regulations and industry standards, including ISO 27001, NIST, GDPR, and the UK Data Protection Act. Promote a strong security-first ...

This Role Is Not To be clear, this role is not suited to candidates whose background is primarily: Operations-only, monitoring, or BAU support Incident management without design or build responsibility Pure SRE roles without deep network engineering expertise Firewall-only or security-audit-focused positions This role ...

across:Operational Resilience Product Owners/Squad LeadsProactive Resilience & Innovation ConsultantsScenario Testing SpecialistsAI Leads - Operational Resilience Use CasesResilience Data, Metrics & Insights SpecialistsLessons Learned & Knowledge Management ConsultantsCTO/Technology Integration LeadsService Chain Mapping & Dependency SMEsTechnology Resilience Vulnerability SMEsProgramme Governance & Regulatory Readiness ManagersRoles span senior consultant, specialist, data and PMO profiles … services or other highly regulated environmentsExperience across technology, infrastructure, architecture, SRE or resilience-adjacent rolesPractical exposure to Operational Resilience, Service Resilience, BC/DR, incident management, scenario testing and/or technology riskExperience working within complex, enterprise-scale service estates with multiple dependencies and suppliersComfortable operating in global ...

background in cybersecurity operations and know how to deliver killer, hands-on product demos. A Systems Thinker: You easily grasp complex customer infrastructures and incident management workflows. You understand the intricate relationships between different security technologies and know exactly how to seamlessly position and fit the RedCarbon platform ...