1 to 25 of 79 Service Delivery Jobs in Yorkshire

Description: Join our team as our SAP Service Delivery Manager. Hybrid with 1 day a week onsite in Yorkshire. DXC Technology is continuing to invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most … strategic customer engagements. This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead who can act as the primary anchor for the account, combining service delivery excellence, executive client relationship management, commercial growth ...

solutions across hardware, software, and services. To support this next stage of growth, we are looking for an experienced and inspirational Head of Technical Service Delivery to lead the continued development of our UK Service and Maintenance function. This is a significant leadership opportunity for someone … clear ambition for the future. Over the last 12 months, we have transitioned to an outsourced field maintenance model and invested in strengthening our service delivery capability. The opportunity is to take them to the next level - creating a more agile, accountable, data-driven, and high-performing service ...

Position Title: Senior Manager Regional Service Delivery GB & EMENA (GB) Position Type: Regular - Full-Time Requisition ID: 44898 In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. About the Role … McCain has embarked on an ambitious digital transformation spanning Agriculture, Manufacturing, and Commercial capabilities - all in service of our purpose: Celebrating real connections through delicious, planet-friendly food. As Sr Manager, Regional Service Delivery for EMENA/GBI, you will be the primary liaison between our Digital ...

Primary Care and N3i's wider contracted customer base. This role requires an experienced leader with a strong background in Primary Care clinical systems, service delivery and customer-facing support. Main duties of the job Key Responsibilities Leadership and line management of the DOTS team, including senior … specialist staff, ensuring capacity is matched to contracted demand and priority work. Delivery of the DOTS service against contracted deliverables, service levels and KPIs, with accurate and timely reporting to customers and to N3i leadership. Ownership of the customer training and enablement offer, including Training Needs Analysis ...

Holdsworth Recruitment are excited to be partnering with an established organisation to recruit an IT Service Delivery Manager. This is an opportunity to lead an IT support team and improve how technology services are delivered across the business. Youll oversee day-to-day service performance, support your … team and work with colleagues to make IT services more effective. Key Responsibilities Leading and developing the IT support team Overseeing incidents, service requests and changes Monitoring service levels and sharing performance updates Working with suppliers and internal teams to improve service delivery Experience, Qualifications ...

base + Bonus + Benefits. The opportunity: Transform a large-scale technology operation, challenge the status quo and build a first-class customer delivery function. Are you a senior technology operations or professional services leader who knows how to turn underperforming operations into high-performing, customer-focused teams … combine strategic vision with the practical ability to make things happen. The business has reached a pivotal point. Its technology, people and customer delivery capabilities provide a strong foundation, but there is a clear opportunity to raise standards, improve quality, streamline processes and create a more joined-up, efficient ...

public services. The Role The postholder will lead the team responsible for the support, development and continuous improvement of the Council's Mobile Device Service, Storm Corporate Telephony platform and associated digital services. These services support front-line service delivery, customer contact and staff connectivity, enabling residents … employees to access information, communicate effectively and interact with Council services through a range of channels. The role manages operational delivery, development activities, service improvements and programme work, ensuring resources, priorities and risks are effectively balanced. This includes initiatives such as workforce management (WFM) development, channel shift ...

number two, running the business day to day so the CEO can focus on strategy and growth. We have three main teams: Fibre Network Delivery, Service Delivery, Network and Platform. Across Fibre Network Delivery and Service Delivery you’ll line manage around 10 people ...

harness the power of technology, data, artificial intelligence and innovation to improve outcomes for residents, businesses and staff while delivering sustainable efficiency and service improvement.Reporting to the Executive Director of Corporate Resources, you will lead a diverse portfolio spanning ICT operations, cyber security, digital transformation, data and reporting, enterprise … ambitions for a modern, responsive and digitally enabled future.About the RoleAs Assistant Director of Technology and Innovation, you will:• lead the development and delivery of the council's Digital Strategy and overall approach to digital, technology and innovation• drive organisation-wide digital innovation and empower services through technology• champion ...

Toshiba Global Commerce Solutions in Leeds seeks a Head of Technical Service Delivery to lead our UK Service and Maintenance function. This hybrid role requires regular travel to our Leeds office and a strong track record of transforming service operations. You will oversee outsourced maintenance, service delivery transformation, and a high-performing team, using data and ServiceNow to drive performance, governance, and accountability. Strong leadership and stakeholder management are essential. #J-18808-Ljbffr ...

Zenzero is seeking a Service Delivery and IT Service Management professional to oversee day-to-day service operations for our customers in the UK. You will ensure SLA adherence, collaborate with the Service Desk and delivery teams, and drive continual service improvement across … client engagements. You will manage major ITIL processes, conduct service reviews, and act as the main point of contact for project transitions. #J-18808-Ljbffr ...

Technology is hiring a SAP Service Delivery Manager to lead a strategic global SAP engagement in a hybrid model with onsite presence in Yorkshire. You will anchor the account, drive service delivery excellence, governance and growth, while coordinating with Sales, Presales, and Delivery teams. Seeking ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

facing systems and products such as My Account, online forms, digital customer journeys, workflow automation and integrations with corporate systems. The role oversees operational delivery, platform development, service improvement initiatives and programme activity, ensuring resources, priorities and risks are effectively balanced. Working collaboratively across Digital Innovation and wider … council services, the postholder plays a key role in improving customer experience, driving digital transformation and supporting the delivery of organisational objectives. Key Responsibilities Manage the specialist team responsible for the support, development and continuous improvement of the CRM platform and associated digital services. Oversee the development pipeline, platform ...

experienced IT Services Managerto join our Leeds office (hybrid working, between home and office). The IT Services Manageris responsible forthe governance, delivery, and continual improvement of IT services across the organisation You’ll ensure that our IT services are reliable, secure, cost-effective, and aligned with business requirements … whilstmaintaininghigh levelsof customer satisfaction.This position acts as the bridge between technical teams and business stakeholders, ensuring that IT service performance, operational support, supplier management, and service improvement activities contribute positively to business outcomes. A snapshot of your day Lead IT service delivery, in line with agreed ...

conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading. About the Role The Service Desk Manager plays a critical role in leading the effective operation of our service desk team and ensuring we consistently deliver an excellent customer experience. … agreed KPIs and SLAs, driving positive customer outcomes, and maintaining high standards across customer communications, ticket notes and time entries. Working closely with other service leaders, you will help create joined-up, collaborative and consistent service delivery across all service teams. This is an opportunity ...

About The Role Hippo is recruiting for senior consultants in service design. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services … user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design. [Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry ...

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Regional Manager to join our Network Health team to look after our northern … home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel. At InPost UK, we’re building an unparalleled group of talent that’s committed ...

busy Desktop Engineering function within an IT environment.This is an excellent opportunity for a hands-on technical leader who can motivate a team, improve service delivery and drive operational improvements whilst maintaining a strong focus on customer experience.You will lead a team of Desktop Engineers, oversee … support operations, manage service performance and play a key role in enhancing end-user computing services across the organisation. Key ResponsibilitiesTeam Leadership Lead, motivate and support a team of Desktop Engineers. Manage and prioritise incidents, requests and project activity. Operational & Technical Management Act as an escalation point for complex ...

place, keep reading. About this role In this role you will be responsible for the day-to-day management of your customer’s service operations and delivery. Ensuring process efficiencies are realised through continual service improvement and standardising best practice across the customer experience will be paramount … success in this role. You will work closely with the Account Manager and Service Desk Team leads to ensure that SLAs and contractual commitments are met, and any Service Improvement initiatives are delivered in a timely manner. Job requirements Requires a relevant bachelor's degree or/ ...

organization's managed security portfolio. The successful candidate will act as a subject matter expert, working closely with Account Managers, Business Development Managers, and service delivery teams to support customer engagement, sales enablement, and opportunity development. Day to day, this involves qualifying and progressing opportunities, presenting managed security … Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders ...

Tier 2 operational support for web proxy and secure web gateway technologies, including troubleshooting, root cause analysis, and implementation of corrective actions to maintain service reliability and security Provide guidance and support to Security Analysts, acting as an escalation point during investigations, and contribute to the development of operational … procedures, knowledge articles, and investigation guides that promote knowledge sharing and consistent service delivery Ensure timely and effective handover of ongoing investigations, incidents, and operational issues to maintain continuity of security operations Monitor the health and effectiveness of relevant security platforms and elevate issues affecting visibility or detection ...

## Senior Delivery ManagerApply: Skipton, England: Full time: Posted Today: JR3951## **Hours:**35 hours per week## **Closing Date:**Sun, 25 Oct 2026We are recruiting for a Senior Delivery Manager to lead our agile ‘teams of teams’, driving strategic alignment and the seamless flow of value across mission‐critical … real challenges as we build the tools that get things done for our members - quicker than you imagine.You will be joining the Change Delivery Team, consisting of 2 Senior Enterprise Change Managers, 3 Senior Delivery Leads, 5 Senior Delivery Managers, 1 Senior Change Optimisation Manager, 1 Senior ...

Holdsworth Recruitment Ltd is seeking an IT Service Delivery Manager to lead an IT support team and improve how technology services are delivered across the business. You will oversee day-to-day service performance, support your team and work with colleagues to make IT services more effective. ...

that drive new business acquisition, maximise customer retention, and increase revenue from existing clients. Working closely with the leadership team, marketing, technical consultants, and service delivery teams, you will play a key role in shaping the company's growth strategy and ensuring sales targets are consistently achieved. … accounts. Support Account Managers in identifying cross-sell and upsell opportunities. Drive customer retention and long-term contract value. Ensure customers receive exceptional service and strategic account planning. Commercial Management Monitor sales metrics, pipeline health, conversion rates, and team performance. Support complex negotiations and contract discussions. Work alongside technical ...