1 to 25 of 70 Service Delivery Jobs in Yorkshire

SAP Service Delivery Manager

Location
Leeds, England, United Kingdom
Description:Join our team as our SAP Service Delivery Manager.Hybrid with 1 day a week onsite in Yorkshire.DXC Technology is continuing to invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer … engagements.This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead who can act as the primary anchor for the account, combining service delivery excellence, executive client relationship management, commercial growth and SAP managed services ...

Senior Atlassian Solution Architect – Service Collection, Atlassian Center of Excellence, Engineering, Technology & Transformation

Hiring Organisation
Deloitte
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 70 K
description Connect to your IndustryDeloitte's Engineering practice is at the forefront of transforming businesses by bringing together cutting-edge tech programme delivery, quality assurance, and testing expertise. We empower clients to modernise their core business through our deep capabilities in application and infrastructure engineering, cloud strategy, transformation … well as how teams deliver value to their customers and the organisation. Deloitte is at the forefront of transforming our clients’ industries through enhanced service delivery and operational excellence. Atlassian's Service Collection, encompassing Jira Service Management, Customer Service Management, and Assets, is a global ...

Service Delivery Manager

Hiring Organisation
YourCode Recruitment
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 50 K
Service Delivery ManagerLocation: Leeds, West YorkshireSalary: Competitive + BenefitsWorking Pattern: Hybrid - £45-55KThe OpportunityA growing and ambitious technology services business is looking to appoint a Service Delivery Manager to help lead and develop its service operations function.This is a highly visible role, responsible … overseeing both Service Desk and Professional Services teams, ensuring customers receive an exceptional service while driving operational improvements across the business.You'll work closely with senior leadership to improve service delivery processes, develop high-performing teams, strengthen customer relationships, and support the continued growth ...

Service Delivery Manager

Hiring Organisation
Softcat
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 80 K
your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. The Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers ...

Head of IT Service Management (Service Owner)

Hiring Organisation
United Kingdom Government
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 60 K
policies. We design, manage and maintain the IT services that support customs and international trade activities.Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head … Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder services that support the delivery of major digital services. You will lead the delivery of External Test Services, providing oversight ...

Customer Success Manager

Hiring Organisation
Key Appointments UK Ltd
Location
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
with customers and naturally good at building relationships? Perhaps you already have experience as an Account Manager, Customer Success Manager, Client Success Manager or Service Delivery Manager, or you may be looking for the opportunity to progress from a customer service/customer experience (CX) role into … services and technology. Hold regular client meetings, via Teams and face-to-face as experience develops. Coordinate projects, resolve queries and manage any service issues or escalations. Produce service reports and identify opportunities for improvement. Support account retention and growth, identifying opportunities for additional services. Work closely with ...

Manager, Global Contact Centre (GCC) Delivery Manager, Global

Hiring Organisation
Deloitte
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 50 K
being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.The teamGlobal CoRe is a shared service within Deloitte Global, providing fundamental services to Deloitte People around the world: Knowledge Services, Creative Services, Contact Center, Procurement and Strategic Insights Center. … deliver essential capabilities that save time, convey insights, minimize risk, enhance client service delivery, solve problems, and contribute to Deloitte’s success.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. ...

Team Lead - Autism & ADHD Assessments

Hiring Organisation
Evolve Psychology Services
Location
Harrogate, HG1 2PW, United Kingdom
Salary
Negotiable
existing Digital Team Lead and reporting to the Team Manager. This is an exciting opportunity to combine clinical expertise with leadership, helping shape the delivery of high-quality autism and ADHD assessments for adults and children and young people across the UK. This role is ideal for an clinician … experienced in delivering ADHD and autism assessments and enjoys supporting others to thrive. You will play a key role in maintaining clinical quality, supporting service delivery, developing colleagues, and helping ensure families receive an outstanding experience throughout their assessment journey. Main duties of the job The Digital Team ...

Enterprise Contact Centre Manager

Hiring Organisation
Sanderson
Location
Leeds, UK
Employment Type
Full-time
facing operations into a unified, enterprise-wide contact centre function. This is a highly visible leadership role with responsibility for bringing together several established service desks and customer support functions that provide critical services across employee services, IT support, financial administration and public-facing service operations. The successful … candidate will play a key role in shaping the future customer experience strategy, driving service excellence and leveraging technology to create a seamless customer journey. This is an exciting opportunity for a leader who thrives in change environments and enjoys translating strategic vision into operational reality. What ...

Head of Information Governance & Systems

Hiring Organisation
National Health Service
Location
York, North Yorkshire, United Kingdom
Salary
£ 60 K
organisational decision making.Experience of developing and utilising systems to optimise organisational performance and ensure accurate and appropriate data capture.Experience of leading the design and delivery of continuous improvement relating to systems and Information Governance.Experience of system implementation, change management and service redesign.Experience of using data systems to support … service delivery, quality improvement and organisational performance.Significant experience of Health Records, Patient Administration Systems or NHS healthcare informatics.Experience of ensuring compliance with the Records Management Code of Practice.DesirableExperience of managing outsourced system providers and external contractors.Management experience within a healthcare, NHS or third sector organisation.Experience of managing ...

Global SAP Service Delivery Leader - Hybrid, Yorkshire

Location
Leeds, England, United Kingdom
Technology is seeking a senior SAP Service Delivery Manager to lead a strategic, globally distributed SAP engagement from Yorkshire, with hybrid onsite work one day a week. You will anchor the account, ensure service performance and customer satisfaction, and drive renewal and growth opportunities. You will … delivery, govern SLAs and KPIs, manage executive relationships, oversee AMS estimation and transitions, and coordinate offshore delivery with onshore teams to maximise #J-18808-Ljbffr ...

Data Collector

Hiring Organisation
Yorkshire Water
Location
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Employment Type
Temporary
benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Mobile Worker we are looking for success candidate to live at the following poscodesHG1 … Work type: 12 Months FTC. 37 hours per week, Monday Friday. We have an exciting opportunity for a Data Collector to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could ...

Professional Lead in Rehabilitation Engineering

Location
Leeds, England, United Kingdom
will bring to the role The post holder manages a small team of healthcare scientists with some key Responsibilities highlighted below: Responsible for service delivery and operational leadership in Gait Analysis Service; FES Service and technical service for Specialist Rehabilitation such as Wheelchair Service. Line … manage staff and contribute to workforce development and succession planning Responsible for delivery of training in rehabilitation of clinical scientist trainees and engineering apprentices Lead service improvement and efficiency initiatives Responsible for FES equipment and consumables Develops and maintains services in line with national standards and guidelines Integrates ...

Head of Commercial Process Transformation

Hiring Organisation
United Kingdom Government
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 70 K
customer at the heart of everything we do. As part of that wider transformation, all core services are being challenged to improve better service at a lower cost.Building on the above, this is an exciting time for HMRC Commercial. We have just completed the discovery element of our Core … Services Review Transformation Programme, and this led to a series of recommendations to improve the service Commercial provides to its customers, strengthen risk control, enhance service delivery, and increase value.HMRC has around 400 FTE working within the end-to-end Commercial function, although not all are within ...

Enterprise Architect (Data)

Hiring Organisation
United Kingdom Government
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 50 K
technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

Security Consultant - Endpoint Malware & AI, XDR, Trellix, Symantec, CrowdStrike, Palo Alto, Cortex

Hiring Organisation
NST - Nova Source Technologies
Location
Leeds, UK
Employment Type
Full-time
enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

Security Consultant - Endpoint Malware & AI, XDR, Trellix, Symantec, CrowdStrike, Palo Alto, Cortex XDR, Fully Remote (UK / EU) £500-700/day Outside IR35 (*Very negotiable*)

Hiring Organisation
NST - Nova Source Technologies
Location
Leeds, West Yorkshire, United Kingdom
enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

Fleet Services Team Manager

Hiring Organisation
MICHELIN Connected Fleet
Location
Greater Leeds Area, United Kingdom
Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT The Fleet Services Team Manager plays a pivotal role in translating MICHELIN Connected Fleet's service strategy into day-to-day results. You will lead, coach and develop a team of Fleet Service Agents who support customers through Deployment … hands-on leadership role requiring strong people management skills, a keen eye for process and quality, and the ability to balance operational delivery with continuous improvement. WHAT WILL I BE DOING: Team Leadership: Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular ...

Infrastructure, Network and Security Manager

Hiring Organisation
Hays
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 50 K
senior stakeholders to shape and deliver technology strategy that supports organisational objectives.Your new roleLead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability.Drive operational excellence across data centre, network, security and endpoint technology services.Champion Agile and ITIL best practices across service delivery and support functions.Manage major incidents, service improvements and technology roadmaps.Oversee supplier relationships, contracts and service performance.Manage budgets, resources and technology investments.Collaborate with business leaders to align technology services with organisational needs.What you'll need to succeedProven leadership experience across infrastructure, networking and cyber security disciplines.Strong knowledge ...

Professional Services Coordinator

Hiring Organisation
Millgate
Location
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£30,000
Role Purpose The Professional Services Coordinator is responsible for planning, coordinating and supporting the successful delivery of customer projects across the business. The role acts as the central point of communication between clients, engineers, operations, sales teams and internal stakeholders to ensure projects are delivered efficiently, professionally … Responsibilities Project Planning & Coordination Coordinate multiple customer projects simultaneously from initiation through to successful completion. Create and maintain project schedules, milestones, resource plans and delivery timelines. Ensure project activities are planned effectively and delivered within agreed timescales. Work closely with Sales, Technical Services, Service Desk and Engineering teams ...

Infrastructure, Network and Security Manager

Hiring Organisation
Hays
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
shape and deliver technology strategy that supports organisational objectives. Your new role Lead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeed Proven leadership experience across infrastructure, networking ...

Service Support & Helpdesk Officer

Hiring Organisation
Reed
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£13.69 per hour, Inc benefits
Service Support & Helpdesk Officer Job Type: Temporary, Full-time (Hybrid) Location: Sheffield, South Yorkshire, S1 2SH Duration: Until Mon 30/11/2026 Pay: £13.69 per hour PAYE Working Hours: 9am till 5pm Sheffield City Council are seeking a Service Support & Helpdesk Officer to provide crucial support … within their Property and Regeneration department. This role is integral to managing the Council’s extensive land and property assets and ensuring the delivery of property solutions that support service delivery, regeneration, and growth. Day-to-day of the role: Manage the Council’s operational ...

OpenShift Engineer (Kubernetes/OpenShift)

Hiring Organisation
Lloyds Banking Group
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 80 K
operate, and improve the Bank’s enterprise OpenShift platform, creating resilient, secure, and scalable services for critical workloads. This role is hands-on and delivery focused, with responsibility for building, configuring, automating, and supporting platform capabilities that enable application teams to run safely and effectively in a regulated environment.You … expected to:• Deliver complex engineering work with limited supervision, taking ownership from design through implementation, testing, and handover into support• Troubleshoot platform and service issues methodically, using data and evidence to identify root causes and resolve problems safely• Contribute to technical design and implementation decisions, recognising trade-offs across ...

Procurement and Contracts Support Officer

Hiring Organisation
Venn Group
Location
West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£250.00 per day
June 2027 Key Responsibilities Providing procurement, financial, asset management and administrative support within the Information Services Planning & Administration team. Supporting the delivery of compliant IT procurements in line with public sector procurement legislation, Council Financial Regulations and Contract Standing Orders. Assisting with contract management activities to ensure legal compliance … value for money from IT suppliers. Supporting financial administration, asset management, FOI requests and telephony contract administration. Maintaining service documentation and utilising IT service management tools in line with ITIL processes. Identifying opportunities for cost savings and service improvements across the Council. Working collaboratively with stakeholders, suppliers ...

Principal Modern Workplace Consultant

Hiring Organisation
Hackajob Ltd
Location
York, North Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design and implement automation frameworks ...