1 to 25 of 60 Service Delivery Jobs in Yorkshire

safety and energy services our contribution to these communities will continue to drive progress towards a net-zero future. We focus on quality of service and delivery, and on improving the lives of our clients and their customers by creating better environments in which to work, live and … be able to make the role their own, bringing fresh ideas and new tech to the forefront of the organisation. Reporting to the Group Service Delivery Manager you will provide second line technical support to Sureserve Group ICT users, located across several sites and the varying companies under … ICT Management and is subject to change after consultation. A current UK driving licence is required for this role. General Duties/Key Responsibilities: Service Deliver/Operations Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance more »

The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between … IT services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at the … the Group, we want to create an environment where everyone feels at home. What you'll be doing Accountable for the efficient running and delivery of IT services to the whole group Highly customer focused and can interpret IT issues into business/customer impacts Acts as an escalation more »

Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. Our suite of services blends together best-in-breed … Customer focus that enables us to become our Customers’ trusted partner. Role Description Talion is looking for an individual to take responsibility for the delivery of several of our Managed Security Service contracts to ensure that we meet Client expectations whilst delivering in line with budget and quality … standards. They will act as the Client’s key point of contact for the Service and as their advocate to the internal teams. Our Technical Service Managers (TSM) produce Service performance reports, oversee incidents, problems and changes on the Service and provide escalation points for both more »

sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and quality to customers and service users alike. APPLICANTS MUST BE 18+ TO APPLY DUE TO THE NATURE OF THE ROLE. Role Key Responsibilities: • Develop an understanding of the business … its values and service culture and uphold this through the services provided • Understand and adhere to organisational policies and procedures • Operate efficiently; in a highly organised and professional manner as the primary point of contact for multiple Partner Service Professionals • Liaise with current Partner Service Professionals to … the performance of services against the predefined KPIs and report to Account Managers underperforming services before they become an issue • Address or redirect Partner Service Professionals queries to Account Managers/relevant teams in a timely manner (e.g. queries regarding service use, development and online portal management) • Support more »

Service Delivery Manager- Hybrid/West Yorkshire WAN, Networking, WAN, MPLS, Cisco, NOC, ITIL You will have worked in a senior service management function in the provision of networking services, ideally on Managed Service contracts. Main purpose of role: You will be responsible for the achievement … of all service elements within this new key customer account and for demonstrating performance to key customer and internal stakeholders and working knowledge of ITIL is required. Key responsibilities: To ensure that business objectives and service targets are exceeded, ultimately facilitating the successful retention of your customer account. … achieve and exceed Key Performance Indicators (KPIs). · Understand the deliverables of the individual customer contracts with a view to develop and improve the service offered by us to the customer throughout the lifecycle of the account. · Identify Service Levels not being met and liaise with involved departments more »

career into the offshore energy sector? We are seeking a dynamic individual to join our team as an Offshore Administrator. As part of our service delivery team, you'll thrive in a fast-paced environment, ensuring excellence in administrative support. Job Scope: Join us in facilitating seamless offshore … operations. As an Offshore Administrator, you'll provide vital administrative support to our Service Delivery Coordinator and Offshore Delivery Team. Your responsibilities will include liaising with various stakeholders, managing paperwork, personnel transfers, equipment deliveries, and logistical services. Your commitment to building effective relationships will be key to … paced administration role essential. in Microsoft Office applications (Word, Excel, PowerPoint). Key Role Areas & Tasks: Administration Support: Provide comprehensive administrative support to the delivery team, including managing offshore stores, timesheets, personnel queries, and logistics administration. Personnel Logistics: Coordinate travel arrangements, maintain contact sheets, and manage PPE and tools more »

Job summary As a Member Services Project Manager at Trust Primary Care Ltd, you will play a pivotal role in ensuring the implementation and delivery of high-quality services to our 16-member General Practices across Bradford. You will be responsible for overseeing all aspects of member services, ensuring … a seamless experience for our members while maintaining compliance with NHS regulations and standards. The Project Manager for Member Services will lead service design and delivery projects, providing guidance, support, and training to ensure exceptional service delivery and successful implementation. Main duties of the job 1. … Service Development and Implementation 2. Compliance and Quality Assurance 3. Stakeholder Engagement 4. Training and Development About us Trust Primary Care Ltd (TPC) is a federation of 16 local GP practices located in and around Bradford. Our aim is to shape the future of primary care, delivering the highest more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting – no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

FM Asset and Service Contract Manager UK Remote (preferably North West region) National travel capabilities and frequent visits to Leeds HQ Permanent, Full time Salary: £40-45K DOE Simplifying Complexity Our client Inscyte Limited is a specialist Private Finance Initiative and asset management consultancy that provides direct services … of pounds savings, improving the efficiency and effectiveness of their clients operations. They are now seeking a self-motivated and experienced FM Asset and Service Contract Manager to help deliver their increasing demand for asset management and contract management expertise on behalf of Schools, Academy, Local Authority and NHS … Trust clients across public sector commissions. FM Asset and Service Contract Manager , your responsibilities: PFI Contract Commissions providing compliance and technical support on behalf of clients Contract Compliance evaluating contractor performance; analysing and interpreting data to calculate service failure; liaising with relevant client-based Managers; reporting, documentation and more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more. Location: Regional Sheffield Work type: Permanent. 37 hours per week, Monday Friday. Field based … role with company van. We have an exciting opportunity for an Acoustic Logger Technician to join the Service Delivery Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone … legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. Yorkshire Water have a fleet more »

ServiceNow Service Delivery Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We deliver across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and more »

ServiceNow Service Delivery Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We deliver across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and more »

Job summary This is an excellent opportunity to join N3i to support an established service delivery contract. The IT Service Desk Analyst role is an integral part of N3i, providing first line IT support and customer services across Primary Care (GP Practices) within the Humber locality. You … will be expected to provide a wide range of first line technical support services. You will work alongside an existing Service Desk team to ensure information is recorded accurately and the appropriate resources are applied to enable resolution within agreed Key Performance Indicator (KPIs) timescales. The IT Service Desk Analyst role will be part of a rota covering the service operating hours of 08:00 to 18:30 Monday to Friday over a 37.5-hour working week. Main duties of the job The role will primarily provide 1st line technical support, managing an incoming call queue more »

Are you passionate about IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital Support Analyst to join our existing team in our Grimsby office . As Digital Support Analyst you will be providing 1st … systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is Lincolnshire Housing partnership like to work for? Were a local housing … holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career Development more »

Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major … of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability. Ensure adherence to service processes and procedures to ensure consistent extraordinary customer more »

Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/Service Delivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to end, updating works, assisting with client queries and … involve liaising with technical managers Collate all instances of planned and reactive works that are not able to be completed and escalate to the Service Delivery & Mobilisation Manager Ensure data for monthly reports are issued to CM Update WIP reports weekly for WIP meeting Upkeep of shared drive more »

Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/Service Delivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to end, updating works, assisting with client queries and … involve liaising with technical managers Collate all instances of planned and reactive works that are not able to be completed and escalate to the Service Delivery & Mobilisation Manager Ensure data for monthly reports are issued to CM Update WIP reports weekly for WIP meeting Upkeep of shared drive more »

Job summary To deliver a market-leading digital pathology platform and solutions, NPICs digital pathology service is underpinned by Information Technology and supported by central funding from NHS England, Innovate UK and the Office for Life Sciences in-excess. With a number of Trusts currently utilising its services, NPIC … has a pipeline of over 30 NHS Trusts looking to adopt its digital platform. You will play a key role in the delivery of a high-quality digital pathology programme, platform and associated operations and services. This requires an individual who is driven, ambitious and passionate about patient care … support the Programme Director, Deployment Director & Programme Head, by providing a senior general management resource, capable of co-ordinating digital transformation projects and initiatives, delivery of business operations, workforce and financial planning and management across the Programme as well as handling ad hoc issues delegated by the Programme Exec more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £31,924 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »

Job summary The Service Improvement & Information Analyst is part of a dedicated programme supporting the delivery of the Trust's improvement programme for Specialised Cancer Services (SCS). Reporting to the Deputy Operations Director, the postholder will provide senior information analyst expertise to support operational delivery and … the South Yorkshire, Bassetlaw and NorthDerbyshire Cancer Alliance region. Main duties of the job Specifically, the postholder will: Deliver a high-quality information analysis service to the Weston Park Cancer Centre to support optimising current and future service delivery, performance management, business planning processes, as well as … about transformational change and improve services for our patients and staff. This role will work alongside established clinical and operational colleagues to drive forward service improvement initiatives. Be the information analyst lead for Specialised Cancer Services, working with complex and varied data to produce intelligence-led reports to support more »

to appoint an Information Security Officer to join the Business Design and Assurance (BDA) Department where you will embrace the concept of collaboration, driving service excellence and continuous service improvement. As Information Security Officer you will lead the Information Security team ensuring the delivery of high quality … ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and associated key performance indicators (KPIs) to inform ongoing performance measurement and … improvement of service delivery. As such we are looking for an individual who has a drive to demonstrate real value to front line services through data and results. Key responsibilities: Lead, manage and develop the Information Security team to ensure full capability across all activities, delivering excellent customer service. more »

within the IT Department. This role requires strong leadership and analytical skills, along with a deep understanding of the company's products, services, and Service Management processes. By leveraging advanced technical expertise and a commitment to customer service, the Cyber Security Lead will secure the company's and … informed about the latest security threats, principles, techniques, and protocols, including new vulnerabilities, and act on them as needed. within an ITIL V3 & ISO27001 service delivery framework. stakeholder relationships effectively. to defined Service Level Agreements and Key Performance Indicators. other duties as assigned. To be considered for … solutions, attention to detail, and analytical skills to recognize data trends. values that promote openness, honesty, trust, mutual respect, and support in line with service excellence ideals. qualifications include Security+, SSCP, CISP, CEH, CCNA, CCNA Security, OSCP, MCSE, or a computing/security-related BSc/MSc degree, among more »

of Leeds. If you thrive in a fast-paced office environment, possess outstanding communication skills, and have a knack for providing top-notch customer service, we want to hear from you! You will be the first point of contact for those visiting the IT Services department and Your unwavering … commitment to customer service excellence will enhance our service delivery to the IT department. Key Responsibilities: - Delivering a high-quality, responsive, and customer-focused administrative support experience for all users of IT Business Support Services. - Serving as the first point of contact for IT Services reception on … Support team, sharing best practices and contributing to continuous improvement. - Handling sensitive information with discretion and maintaining confidentiality at all times. - Upholding University and Service values and standards consistently. Qualifications and Skills: Essential: - Strong administration skills with extensive experience in a busy customer service/front desk environment. more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »