1 to 25 of 53 Service Delivery Jobs in Yorkshire

secure, data and analytical tools, services, platforms and applications, ensuring access to high quality data and analytics services, internally and externally. As a Senior Service Delivery Manager, you will lead a defined set of interdependent service delivery activities, including the associated business change tasks and establish … duties of the job The role requires professional expertise in the effective use of programme/project methodologies and techniques in the context of service delivery, as well as the ability to work with technical and non-technical stakeholders. You will be responsible for the overall integrity

client is seeking an established Director of IT Operations and Service Delivery to shape the future of technology for a global organisation. You'll oversee IT infrastructure, workplace technology, and service delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group … will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive operational excellence through automation, KPIs

Title: Service Desk Manager Location: Doncaster - 4 days per week on site Salary: Up to £55k Why Apply? An exciting opportunity has arisen for an experienced Service Desk Manager to lead and develop a high performing IT support team within a fast paced and evolving enterprise environment. This … permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals seeking

Senior Engineer role is a hands-on technical position where you ll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You ll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. You ll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and technical delivery tasks.

Senior Engineer role is a hands-on technical position where you'll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You'll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. You'll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and technical delivery tasks.

Senior Engineer role is a hands-on technical position where you’ll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You’ll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. You’ll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and technical delivery tasks.

high-performing ServiceNow configurations, customizations, and integrations. The ideal candidate will have a deep understanding of the ServiceNow platform, extensive experience with IT Service Management (ITSM) processes, and a proven track record of successful ServiceNow implementations. Responsibilities: Solution Design: Lead the end-to-end solution design process for ServiceNow … industry standards and security best practices. Platform Customization: Customize and configure ServiceNow applications and modules, including Incident Management, Problem Management, Change Management, Asset Management, Service Catalog, Service Portal, HR Service Delivery, IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).

Helpdesk Manager - Managed Service Provider (MSP) Location: Hull Salary: Up to £40,000 per annum (depending on experience)?? Full-time, Permanent About Us We're a fast-paced and growing Managed Service Provider (MSP) delivering high-quality IT support and solutions to a diverse client base. Our success … comes from our commitment to technical excellence, proactive service, and a strong team culture. We're now looking for a Helpdesk Manager to lead our 1st and 2nd Line Support teams, ensuring smooth delivery of support services and outstanding customer experience. The Role As Helpdesk Manager, you will

Helpdesk Manager - Managed Service Provider (MSP) ?? Location: Hull ?? Salary: Up to £40,000 per annum (depending on experience) ?? Full-time, Permanent About Us We're a fast-paced and growing Managed Service Provider (MSP) delivering high-quality IT support and solutions to a diverse client base. Our success … comes from our commitment to technical excellence, proactive service, and a strong team culture. We're now looking for a Helpdesk Manager to lead our 1st and 2nd Line Support teams, ensuring smooth delivery of support services and outstanding customer experience. The Role As Helpdesk Manager, you will

Security Engineers, whose role extends beyond mere adherence to industry best practices. Our Technical Project Managers play a pivotal role in formulating and executing service delivery strategies that align with the rigorous quality standards set by CENSUS. Drawing from their robust technical background and leveraging their project & stakeholder … this role, you will use your technical background - in the Application Security domain – along with your Project Management skills to ensure a successful service delivery to our clients. You will work side-by-side with our clients' development and security teams & partners, under engagements/projects that involve

Security Engineers, whose role extends beyond mere adherence to industry best practices. Our Technical Project Managers play a pivotal role in formulating and executing service delivery strategies that align with the rigorous quality standards set by CENSUS. Drawing from their robust technical background and leveraging their project & stakeholder … this role, you will use your technical background - in the Application Security domain – along with your Project Management skills to ensure a successful service delivery to our clients. You will work side-by-side with our clients' development and security teams & partners, under engagements/projects that involve

Security Engineers, whose role extends beyond mere adherence to industry best practices. Our Technical Project Managers play a pivotal role in formulating and executing service delivery strategies that align with the rigorous quality standards set by CENSUS. Drawing from their robust technical background and leveraging their project & stakeholder … this role, you will use your technical background - in the Application Security domain – along with your Project Management skills to ensure a successful service delivery to our clients. You will work side-by-side with our clients' development and security teams & partners, under engagements/projects that involve

Security Engineers, whose role extends beyond mere adherence to industry best practices. Our Technical Project Managers play a pivotal role in formulating and executing service delivery strategies that align with the rigorous quality standards set by CENSUS. Drawing from their robust technical background and leveraging their project & stakeholder … this role, you will use your technical background - in the Application Security domain – along with your Project Management skills to ensure a successful service delivery to our clients. You will work side-by-side with our clients' development and security teams & partners, under engagements/projects that involve

Security Engineers, whose role extends beyond mere adherence to industry best practices. Our Technical Project Managers play a pivotal role in formulating and executing service delivery strategies that align with the rigorous quality standards set by CENSUS. Drawing from their robust technical background and leveraging their project & stakeholder … this role, you will use your technical background - in the Application Security domain – along with your Project Management skills to ensure a successful service delivery to our clients. You will work side-by-side with our clients' development and security teams & partners, under engagements/projects that involve

Security Engineers, whose role extends beyond mere adherence to industry best practices. Our Technical Project Managers play a pivotal role in formulating and executing service delivery strategies that align with the rigorous quality standards set by CENSUS. Drawing from their robust technical background and leveraging their project & stakeholder … this role, you will use your technical background - in the Application Security domain – along with your Project Management skills to ensure a successful service delivery to our clients. You will work side-by-side with our clients' development and security teams & partners, under engagements/projects that involve

Security Engineers, whose role extends beyond mere adherence to industry best practices. Our Technical Project Managers play a pivotal role in formulating and executing service delivery strategies that align with the rigorous quality standards set by CENSUS. Drawing from their robust technical background and leveraging their project & stakeholder … this role, you will use your technical background - in the Application Security domain – along with your Project Management skills to ensure a successful service delivery to our clients. You will work side-by-side with our clients' development and security teams & partners, under engagements/projects that involve

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location - Dependent on Successful Candidate. Base would be one of YW operational sites. Flexibility … Engineering Department and reports directly to the Technical Engineering Manager. We have an exciting opportunity for a WAND Compliance Engineer to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could

Creating processing materials and SOPs Acting as a Workday change agent, coaching and supporting payroll colleagues Contributing to continuous improvement initiatives to enhance payroll service delivery Completing specific pay period tasks as required by the Payroll Manager What You Will Need Proven Workday Payroll processing experience Relevant payroll … Hybrid working options for flexibility Professional development opportunities, including exposure to cutting-edge payroll systems The opportunity to influence and improve payroll processes and service delivery A supportive team environment where your expertise will make a real impact What you need to do now If you're interested

Service Desk Analyst - £30,000 per annum - Leeds Principal IT are working with an industry leading and award-winning logistics company that are looking for a service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They … below and has worked in a 1st/2nd line position for at least 2 years. Key Responsibilities: Providing support to internal staff via Service Desk portal & telephone. Accurate logging of incidents and service requests in the IT Service Management system. Diagnosing and resolving technical issues using

North Region Base: Liverpool/Newcastle/Rotherham (with regional travel) The postholder will manage the provision of analytics to stakeholders and support the delivery of the North integrated BI team responsibilities. The postholder has responsibility for the specification, analysis, interpretation and presentation of data and intelligence. Providing line … management for the team and to co-ordinating the team workload and priorities ensuring delivery of a professional, high quality and high performing analytics services that supports North Stakeholders. Main duties of the job The Senior Information Manager will be responsible for a group of stakeholders based

Service Desk Manager, IT Support, SC Clearance, COR7384 An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK. The Role As the Service Desk Manager … lead a skilled technical team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day-to-day operations within a 24/7 support environment. You'll oversee incident management, service

services in line with your current capabilities, and future capabilities after suitable training/mentoring. You will be responsible for providing professional service delivery including but not limited to; consultancy services and audit/assessment services against multiple security compliance frameworks/standards, and delivery of other … consultancy services as required to service our customers’ needs. This role will require additional activities as part of your job responsibilities to support the delivery of services which will include, but not limited to; customer scoping calls and scoping activities, quality assurance activities, customer project admin/planning

reflecting our commitment to be the best, work as one team and do the right thing in everything we do. What Youll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with LBAs IS strategy and organisational goals. Troubleshoot … system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical

Project Manager If you are a Project Manager who thrives on taking ownership and enjoys the challenge of bringing structure and clarity to busy delivery teams, this role will give you the freedom and influence to really make your mark. You will join a forward-thinking IT Services business … someone to shape how projects are delivered. This is not a box-ticking position. They want a Project Manager who can look at current delivery processes, spot what could work better, and confidently make changes that have a real impact. You will manage a variety of IT projects across

part of their development. They will be advising and working with EMT and Board and play a lead role in the development and delivery of the strategy. Key Responsibilities Lead the development and implementation of the Trust's Digital Strategy. Oversee IT operations, infrastructure, service desk, and cyber … Informatics experience. Experience of managing complex IT projects and programmes. Knowledge of project management methodologies and experience managing complex projects is essential. Experience of service re-design and business engineering Significant experience of development, implementation and maintenance of IT infrastructures, applications, projects and procurement. A deep understanding