1 to 25 of 33 Service Delivery Jobs in Yorkshire

recruiting a Service Delivery Manager to act as the primary point of contact for a large, dedicated public sector customer. This role goes beyond traditional operational service management. We’re looking for a dynamic, strategic professional who can take a consultative approach, guiding the customer through Continual … Service Improvement while ensuring services are delivered in line with contractual commitments. You will own the relationship end-to-end, ensuring service excellence while proactively identifying opportunities to enhance quality, increase customer satisfaction, strengthen commercial performance, and drive long-term value. This is a highly customer-facing, strategically ...

Service Delivery Analyst (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) Permanent £55,000 – £60,000 (DOE) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. Start ASAP ideally in March 2026. Hybrid Working – 2/3 days/week … work with a leading global IT transformation business specialising in delivering large-scale Government digital modernisation projects. Experience managing support services projects. Support the Service Delivery Manager, r eporting, planning and operational oversight. Assist with day today service operations, providing cover across all the Service Management ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of roadside technology maintenance and repair works across the Yorkshire North East Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality … points to be considered for this position and during employment. Reviewing and collating technical documents and undertaking site visits as part of advising Service Delivery colleagues and project managers on the maintenance of roadside technology assets. Managing supplier performance to agreed contractual service level agreements, technical, quality ...

Position: Service Delivery Lead. Location: Supporting our branches in Bradford, Halifax & surrounding areas. Job Type: Full-time, 38.33 Hours per week. Salary: Competitive We're looking for a dedicated and compassionate individual to join our team as a Service Delivery Lead . You will oversee … with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As Service Delivery Lead, you'll be responsible for overseeing the entire care journey of the deceased while ensuring the highest standards of respect, dignity ...

Service Analyst (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £450/day (Inside IR35) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. 6 Month Contract based in Central Leeds (Hybrid). Start ASAP … chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experience managing support services projects. Support the Service Delivery Manager, r eporting, planning and operational oversight. Assist with day today service operations, providing cover across all the Service Management practice ...

Head of IT Service Architecture & Delivery Location: Yorkshire Salary: £65,000 + Bonus + Full Benefits Security Clearance: SC required (must hold or be eligible) - DV desirable We are recruiting for an experienced and influential technical leader to head up Service Architecture & Delivery for a secure … technical design, governance and operational assurance of a complex, secure IT service. You will act as the senior technical authority, ensuring the service is secure, resilient, compliant and continually improved in line with Defence requirements and contracted SLAs. The Role You will: Lead all architectural, technical and operational elements ...

High Voltage (HV) private power networks sector. We are seeking an experienced HV Infrastructure Operations Manager to lead the safe, compliant and efficient delivery of high-quality HV network services. The Role The Operations Manager will oversee field service teams and ensure reliable, technically excellent service delivery … growth and reputation of the organisation within the HV network services market. Key Responsibilities Operational Leadership Lead and coordinate the daily activities of HV service teams including SAPs, engineers, and field technicians. Ensure compliance with HV safety rules, switching protocols, and relevant statutory and industry standards. Plan and allocate ...

their goals, ensuring their business shines today and in the future. We provide comprehensive Field Maintenance services, IMACD (Install, Move, Add, Change, Dispose) project delivery, Technical Helpdesk Services, and Managed Service offerings to some of the UK and Europe's leading retail brands. Our portfolio encompasses Toshiba products … solutions, supporting our customers with everything from point-of-sale systems to back-office infrastructure. JOB TITLE: Commercial Pricing Manager DEPARTMENT: Service Delivery/Commercial operations LOCATION: 3375 Century Way, Leeds Role Overview - What’s ‘In-store’? We are seeking a detail-oriented Commercial Pricing Manager to join ...

Position: Service Delivery Lead. Location: Supporting our branches in Bradford, Halifax & surrounding areas. Job Type: Full-time, 38.33 Hours per week. Salary: Competitive We're looking for a dedicated and compassionate individual to join our team as a Service Delivery Lead click apply for full ...

/laptop/patching/LAN/printer/software) in designated customer sites to meet SLA and KPI requirements, ensuring that all incidents, service requests, project work and site maintenance work are effectively supported to ensure that the impact and disruption on the IT services are kept … absolute minimum & meet contractual requirements. Ensure that excellent levels of customer service are provided to meet the customers’ requirements to maintain high customer satisfaction which will contribute to contract retention and renewal. Ensure that all processes, policies and procedures are followed in line with contractual agreements and documentation completed ...

summary At NHS Blood & Transplant (NHSBT), we provide a service that is unique, we help our donors do something extraordinary to save or enhance a life in need. You too can join us and play your part in our life-saving organisation. Join our dedicated team in NHSBT organ … programme team at the forefront of organ transplantation projects, ultimately saving and improving lives. The establishment of a national Assessment and Recovery Centre (ARC) service will extend equitable access to life-saving products and treatments to everyone that needs them and bridge the gap between shortage of organs available ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of roadside technology maintenance and repair works across the Yorkshire North East Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality … safety standards with a strong focus on customer service click apply for full job details ...

Delivery Manager 📍 Hybrid – Leeds 💼 6 Month Contract 💰 £500/day (Inside IR35) An experienced Delivery Manager is required to lead day-to-day delivery across two strategically aligned programmes: an Onboarding programme and an AI-enabled Workforce Automation programme . Reporting to the Programme Lead, this role … plays a pivotal part in translating early discovery, vision, and prototype work into structured, governed, and value-driven delivery across identity, access management, AI automation, and workforce-facing digital services. This is a high-impact role operating at the intersection of digital transformation, governance, workforce systems, and secure service ...

looking to secure a Huddersfield based IT Field Technician to own and undertake all activities that relate to the efficient running of the technical service in schools. There is a high degree of presentational, customer service and technical skill required, operating as the face of this service … growth led, on-site role where the right candidate will learn, develop & grow. Responsibilities Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera) Responsible for 1st/2nd Line support for offsite backup solution (Altaro and MBS), Responsible ...

handling through clear documentation, accurate ticket notes, and contributions to knowledge bases. Balance BAU support, planned work, and small project tasks while maintaining strong service standards. Technical Operations & Platform Support Administer Microsoft 365 services including identity, collaboration, endpoint management, and security tooling. Manage device enrolment, configuration, compliance policies … fundamentals. Provide senior troubleshooting across Windows, macOS and mobile platforms. Support core server environments in a day-to-day operational capacity. Assist with project delivery, rollouts, and continuous improvement initiatives. Service Excellence & Documentation Maintain disciplined incident handling with clear case notes and record keeping. Produce and maintain SOPs ...

standards relevant to modern EPR systems. Ability to analyse complex technical and operational problems and develop high-quality digital solutions. Desirable Experience with ITIL, service management or advanced agile frameworks. Knowledge of specialist or bespoke Trust systems and integration patterns. You will be: A proactive and solutions-focused leader. … ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive ...

responsible for designing, developing and implementing solutions using the MS Integration Services & MS Power Platform suite including but not limited to Logic Apps, Service Bus, Event Grid, APIM, Functions & Function Apps, SQL Server, Azure SQL, Dataverse, D365 modules, 3rd-party APIs, Azure Synapse, Fabric and Key Vault. You will … differing endpoints, technologies and data structures Provide expert guidance on Azure integration component implementation, configuration and customisation to meet business requirements. As part of Service Delivery, provide support to troubleshoot and resolve issues with data and application integrations and related environments. Collaborate with stakeholders at all levels ...

responsible for designing, developing and implementing solutions using the MS Integration Services & MS Power Platform suite including but not limited to Logic Apps, Service Bus, Event Grid, APIM, Functions & Function Apps, SQL Server, Azure SQL, Dataverse, D365 modules, 3rd-party APIs, Azure Synapse, Fabric and Key Vault. You will … differing endpoints, technologies and data structures Provide expert guidance on Azure integration component implementation, configuration and customisation to meet business requirements. As part of Service Delivery, provide support to troubleshoot and resolve issues with data and application integrations and related environments. Collaborate with stakeholders at all levels ...

fully office-based in York. Your New Role As the 365 Engineer, you will play an important part in the day-to-day delivery of IT services across the charity. You will act as a key point of contact for staff, supporting a wide range of technologies and helping … quickly to issues and demonstrating strong problem-solving and 'think on your feet' capability Collaborating with the wider IT team to improve processes and service delivery What You'll Need to Succeed To be successful in this role, you should have: Minimum 12 months hands-on experience with ...

fully office-based in York. Your New Role As the 365 Engineer, you will play an important part in the day-to-day delivery of IT services across the charity. You will act as a key point of contact for staff, supporting a wide range of technologies and helping … quickly to issues and demonstrating strong problem-solving and "think on your feet" capability Collaborating with the wider IT team to improve processes and service delivery What You'll Need to Succeed To be successful in this role, you should have: Minimum 12 months hands-on experience with ...

therefore the Trust is unable to offer sponsorship for this particular role. Main duties of the job Your role will be instrumental in delivering service delivery, change, and developments in accordance with the programme plan and you should bring with you a range of programme expertise and skills … incorporating service change/design and outcomes that will help shape and develop our systems and processes. You should have excellent communication skills, able to adapt and assimilate key messages, and have a strong commitment to improving health outcomes. About us We are the Mental Health & Learning Disability ...

Scheduler/FM Helpdesk Coordinator JDR Recruitment is recruiting for a Scheduler/FM Helpdesk Coordinator to support the delivery of building maintenance services. You will act as the central point of contact for maintenance requests. You log jobs, schedule engineers, track progress, and update clients. The role requires … with engineers, subcontractors, and operations teams to keep maintenance work running efficiently. Key Responsibilities Helpdesk Management Receive maintenance requests via phone and email Log service requests into the helpdesk or CAFM system Categorise jobs based on priority and service level targets Provide updates to clients on job status ...

client is a growing, multi-site organisation operating in a fast-moving, service-led environment. With continued expansion and increasing regulatory focus, the business is investing in strengthening its technology, security and digital capability. They are seeking a hands-on Corporate IT Manager to take ownership of the internal … this is a visible leadership role with genuine influence. The successful candidate will shape IT strategy while remaining operationally involved, ensuring infrastructure, security and service delivery are robust, scalable and commercially aligned. Key Responsibilities: Define and deliver a forward-looking IT strategy aligned to business growth. Own infrastructure ...

leadership ability and a passion for developing others. Working within a 24x7 support operation, you’ll lead a team of engineers, ensuring high-quality service delivery, effective fault resolution, and a culture focused on continuous improvement. As Technical Support Shift Leader, you will : Lead and motivate a team … hours and up to 2 engineers out of hours Monitor and manage technical faults through to resolution Drive a “permanent fix” culture and continual service improvement Handle escalations and ensure adherence to contractual SLAs Provide technical leadership across support tiers Contribute to best practice documentation and internal training Support ...

drive growth, efficiency, and reliability through their expertise and solutions. They are a small office-based team who take pride in their transparent, approachable service, building lasting partnerships with their clients based on trust. This is an exciting time to join a supportive, fast-paced SME where … quotes and ensuring they are accurate, date-specific, and reflect the correct margins. Liaising with suppliers to check stock levels, negotiate prices, and confirm delivery timelines. Processing orders and diligently tracking their status from placement to delivery. Keeping accurate records of prices, quantities, and quotes to ensure everything ...