1 to 25 of 37 Service Delivery Jobs in Yorkshire

This role is critical in ensuring the effective storage, management, and lifecycle control of Trust IT equipment, while delivering a consistently high level of service in line with agreed policies, procedures, and service level agreements. Key Responsibilities Provide day-to-day support for Stores Department services, ensuring adherence … policies, procedures, and service standards. Deliver excellent customer service by ensuring processes are followed and service requirements are consistently met. Report incidents and service issues to line management promptly to ensure SLAs are achieved. Support the safe storage, movement, and delivery of IT equipment, working ...

Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to £600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active ...

Service Delivery Consultant. Leeds Were looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where youll take ownership of service performance, reliability, and continuous improvement across customer environments. Youll … customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What Youll Be Doing: Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets ...

Service Delivery Consultant. Leeds Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Were looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where youll take … ownership of service performance, reliability, and continuous improvement across customer environments. Youll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

Service Delivery Consultant. Leeds Were looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where youll take ownership of service performance, reliability, and continuous improvement across customer environments. Youll ...

bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis on Hull and the surrounding areas. If you're a Business Development Manager with experience within … cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions ...

Analyst to join a multi-disciplinary digital team delivering complex, user centred digital services.This role will suit someone who enjoys working across the full delivery lifecycle, from early discovery through to go-live, and who is comfortable collaborating with product, delivery, design and engineering colleagues to improve systems … processes and services. The Role You'll support digital projects from inception to delivery, contributing high quality analysis that helps teams understand problems, define solutions and deliver meaningful improvements. Working across multiple products and services, you'll facilitate workshops, engage stakeholders and translate user and business needs into clear ...

Description Netstratum is seeking a highly experienced ITSM professional with deep expertise in Freshservice to lead the design, configuration, and implementation of our service management platform. This role will play a critical part in replacing our existing system, Cherwell Service Management, and ensuring a smooth migration while optimizing … workflows and service delivery. This is not a support/admin role—we are looking for someone who can architect, implement, and transform ITSM processes at scale. Key Responsibilities Platform Implementation & Architecture Platform Implementation & Architecture Lead end-to-end implementation and optimization of Freshservice Design scalable ITSM workflows aligned ...

hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you're a natural leader who loves turning strategy into measurable results, we'd love to meet you. About the Role … future. What You'll Be Doing Drive Sales Growth: Take ownership of AMVIA's commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews ...

embedding sustainable, patient-centred transformation. The role involves regular on-site engagement, working directly with frontline teams to support adoption and ensure successful delivery of change. Why Join Us? Opportunity to play a key role in shaping and delivering meaningful transformation. Collaborative and supportive working environment Exposure to high … will support the implementation of new clinical processes, systems, and pathways. You will assess readiness for change, identify risks to patient safety and service delivery, and proactively manage resistance to ensure smooth implementation. A key focus of the role will be maintaining clinical safety throughout the change lifecycle ...

Location: Hybrid Salary: £50,000+ The Opportunity We're looking for a Platform Lead Engineer to take ownership of core platforms and lead the delivery of key infrastructure and cloud projects across the business. This is a hands-on leadership role where you'll drive platform improvements, project delivery … ensure systems are stable, secure, and continuously improving , while mentoring engineers and raising overall technical standards. What You'll Be Doing Leading the delivery of infrastructure and platform projects across cloud, on-prem, and hybrid environments Acting as the technical owner for core platforms , ensuring performance, reliability, and ongoing ...

proactive monitoring and continuous optimisation of network performance against defined KPIs and SLAs Establish and embed operational best practices, standards, and governance frameworks Maintenance & Service Assurance Oversee preventative and reactive maintenance strategies to ensure service continuity Lead fault management, incident response, and service restoration activities … collaboration, and continuous learning Drive performance management, succession planning, and skills development initiatives Stakeholder & Vendor Management Build and maintain strong relationships with customers, ensuring service delivery meets contractual commitments Collaborate cross-functionally with internal teams including Engineering, IT, Finance, PMO, and HR Manage third-party vendors to ensure ...

Monitoring infrastructure (backups, alerts, performance) Supporting cloud and on-prem environments Working closely with infrastructure and project teams Mentoring junior engineers and improving service delivery Acting as a key escalation point and technical SME What they're looking for: Strong experience in 2nd/3rd line support roles ...

FTTP, leased lines), track supplier tickets, and chase updates including civil works. Liaise with engineering, support and accounts teams to ensure smooth installations and service transitions. Ensure customers are fully set up prior to installation, including adding numbers to platforms and confirming service readiness. Provide customers with regular … platforms. Ability to work in a fast-paced telecom/operations environment. Preferred Experience: Operations: 2 years (required) Experience working in operations, administrative, or service-delivery role (industry experience is beneficial but not essential — full training will be provided). Basic understanding of service-related processes such ...

user centred capabilities • A track record as a product professional within a consulting environment • Experience delivering user-centered digital services • Experience with government digital service delivery (Ideal) • Lead and support a team of product specialists • Use evidence and insight to drive decisions and keep users at the centre … Bridge the gap between stakeholders and the delivery team • Work confidently across Agile delivery methods (Scrum, Kanban) What's in it for you? • £55,000 to £70000 • Up to 25 days holidays per annum alongside UK public holidays • Health and Wellbeing Assurance • Pension Scheme contributions • Flexible Benefit Scheme ...

therefore the Trust is unable to offer sponsorship for this particular role. Main duties of the job Your role will be instrumental in delivering service delivery, change, and developments in accordance with the programme plan and you should bring with you a range of programme expertise and skills … incorporating service change/design and outcomes that will help shape and develop our systems and processes. You should have excellent communication skills, able to adapt and assimilate key messages, and have a strong commitment to improving health outcomes. About us We are the Mental Health & Learning Disability ...

someone who can take ownership of the platforms. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

contributing to their ongoing improvement. While you'll be involved in shaping solutions and best practices, this role is more focused on practical delivery and platform ownership rather than pure architecture. Key Responsibilities Review and assess existing systems and processes, identifying opportunities to improve performance, reliability, and efficiency Support … role in managing and resolving more complex incidents and problems Ensure systems are maintained in line with security and organisational standards Support service delivery through agreed SLAs, including incident resolution and request fulfilment Oversee the maintenance and lifecycle of core infrastructure, including systems, storage, and platforms Skills & Experience ...

Infrastructure (3rd Line) Engineer Reporting to the ITSM Service Delivery Manager Based in: Wilton Salary: Negotiable - Whilst all salaries are graded, Sembcorp are keen to attract, retain and develop the highest calibre of colleague. The company also offer a market leading benefits package and annual bonus. Position overview ...

inside IR35) We are looking for an experienced Cyber Security Project Manager to join our clients Cyber Security team, supporting the delivery of a range of high-priority initiatives. This role will include ways of working, providing structure, momentum, and clarity across complex technical workstreams, particularly in addressing gaps … successful candidate will be responsible for coordinating activity across 15 AD workstreams, ensuring alignment, visibility, and progression across teams and suppliers. Key Responsibilities Lead delivery across multiple AD-related cyber workstreams, ensuring gaps are identified, prioritised, and resolved. Develop and maintain robust, realistic project plans, covering dependencies, risks, resource ...

client challenges and resolve issues before they escalate, maintaining high levels of customer satisfaction. Collaborate closely with finance and operations teams to ensure seamless service delivery and secure client retention. Maintain accurate CRM records, and monitor pipeline progress Aim to meet or exceed revenue, retention, and growth targets ...

Ansible, or Terraform to improve efficiency and scalability. You'll collaborate closely with support teams, senior engineers, and wider technology functions to ensure seamless service delivery. What will you need? Solid understanding of networking principles (TCP/IP, DNS, DHCP) Hands-on experience with routers, switches, and firewalls Strong ...