26 to 50 of 79 Service Delivery Jobs in Yorkshire

TransUnion's Job Applicant Privacy Notice Team Overview The IT Operations Manager leads the delivery, operation and continuous improvement of enterprise infrastructure services across data centre and cloud environments. The team is responsible for maintaining secure, scalable and resilient platforms, enabling effective 24/7 operations and developing …/7 operation of data centre and Microsoft Azure infrastructure, including Nutanix, Windows, Linux, storage, virtualisation and related technologies. Provide Infrastructure as a Service and Platform as a Service capabilities to delivery and operational teams, ensuring reliable, repeatable and responsive technology services. Embed DevOps and Infrastructure ...

Full-time | Permanent Baildon, West Yorkshire £45,000 - £55,000 + benefits IT Manager job in Baildon - leading IT strategy, infrastructure, cyber security and service delivery for an established construction business, supporting both office and site-based teams. The Role An established contractor is looking for an experienced … suppliers and assets , providing user support and identifying opportunities to improve technology and systems across the business. Key Responsibilities Lead IT strategy, infrastructure and service delivery across the business Manage cyber security, data protection and business continuity Oversee IT systems, software licences, hardware and technology platforms Manage relationships ...

recruiting for a Senior Delivery Manager to lead our agile 'teams of teams', driving strategic alignment and the seamless flow of value across mission-critical business and technical change. Every change we deliver is ultimately for our customers. We’re delivering new experiences centred around their needs, ensuring faster … real challenges as we build the tools that get things done for our members - quicker than you imagine. You will be joining the Change Delivery Team, consisting of 2 Senior Enterprise Change Managers, 3 Senior Delivery Leads, 5 Senior Delivery Managers, 1 Senior Change Optimisation Manager ...

deliver the Workplace portfolio strategy, roadmap and lifecycle plans. Drive the development and continuous improvement of Workplace products and services. Develop scalable, standardised service offerings that deliver customer value and commercial success. Own service packaging, pricing and commercial propositions. Manage the strategic relationship with Claranet Portugal, ensuring alignment … across service delivery, capability development and portfolio objectives. Identify opportunities to increase adoption of Workplace services and adjacent Claranet solutions. Monitor customer feedback, market trends and portfolio performance to drive innovation and growth. Collaborate with Sales, Customer Success, Delivery and Managed Services teams to support customer success ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … driving operational transformation through the adoption of AI, automation, data, and integration capabilities. This role serves as the global advocate for AI-enabled delivery, leading the strategy, execution, and cultural adoption of automation and data-led decision-making across PSG. Success in this role is defined by accelerating delivery ...

deliver measurable outcomes. The successful candidate will lead product discovery, translate user needs and business objectives into actionable product priorities, and drive iterative delivery through evidence-based decision-making. You will work closely with stakeholders, researchers, designers, engineers, and delivery teams to ensure digital solutions meet user needs … Work closely with user researchers, designers, and stakeholders to gather insights and inform product decisions. Translate strategic objectives into clear product priorities and actionable delivery plans. Define product goals, success measures, and key performance indicators (KPIs). Identify opportunities to improve existing digital services and deliver measurable value. Product ...

contribution in a challenging and rewarding environment. The Head of Infrastructure/Senior Infrastructure Manager will be responsible for the following: Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms Lead … service management, incident resolution and problem management Drive delivery of infrastructure programmes and projects Support technology transformation initiatives and roadmap delivery Manage suppliers and service partners against agreed SLAs Act as the senior escalation point for major incidents Work closely with Architecture, Engineering, Security and Service ...

organisation's information systems and IT infrastructure. The role leads the IT team, ensuring high-quality technical support, secure operations, and the effective delivery of technology services that support business objectives. You will manage the IT team, including the IT Lead Administrator, a Front of House IT Support apprentice … third-party support; providing leadership, mentoring, workload management, and performance oversight while ensuring exceptional service to all users. Key Responsibilities Leadership and Team Management Lead, manage and develop the IT team. Set objectives, monitor performance, conduct regular reviews and annual appraisals. Allocate work and prioritise support requests. Provide coaching ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Support Engineer/Service Desk Analyst Bring practical workplace IT support experience and a helpful, methodical approach to an on-site team supporting offices and operational locations. Training is provided on internal systems, tools and processes. If youve also worked in the following roles, wed also like to hear … varied opportunity awaits someone who enjoys solving practical technology problems and supporting colleagues across offices and operational sites. The IT Support Engineer/Service Desk Analyst will combine remote and desk-side support with device, account and asset administration. Working within a small team, the IT Support Engineer/ ...

looking for an experienced Application Support Manager to lead our healthcare support team, ensuring customers receive a high-quality, responsive and reliable service while supporting solutions that make a positive difference to millions of lives. Based on System C's Employee Value Proposition, we are driven by collaboration, continuous … Application Support Analysts and Senior Application Support Analysts, taking accountability for the operational performance of the support function. You will oversee incident management, service requests, customer escalations and continual service improvement activities while acting as the senior operational lead for Priority 1 and Priority 2 incidents. Working closely ...

description, and then click on Apply. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UK's IT Shared Service team and make a meaningful difference across our UK operating companies. We're looking for an experienced Senior EUC Support Technician to deliver excellent … support. Reporting to the Service Delivery Manager, you'll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What you'll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

Zenzero Solutions Ltd is seeking a Service Desk Manager to lead the service desk team and ensure a consistently excellent customer experience. You will manage performance against KPIs and SLAs while driving improvements across ticket handling, incident resolution and service reporting. Working with global stakeholders, you will … shape service delivery, mentor staff and implement best-practice ITIL processes to support our clients and internal teams. #J-18808-Ljbffr ...

services, this is an exceptional opportunity to make a measurable impact. What You’ll Be Doing Lead, support, and develop the IT operations and service delivery team Manage daily IT operations across cloud, infrastructure, and on‐prem environments Own Azure, M365, Entra ID, Intune, endpoint, networking, patching … Disaster Recovery Maintain system stability, performance, and security Enable the business to move to a DevOps and Product Delivery model Deliver improvements across service quality, processes, and user experience Work closely with internal teams to support business growth and operational needs What You’ll Bring Experience managing ...

that underpin the end-user digital experience, ensuring these services are secure, resilient, supportable, and continually improved in alignment with University strategy and IT service management best practice. As the senior technical specialist for the Digital Workspace estate, you will help shape and develop the technical roadmap and future … maintain, and automate digital workspace environments. You will manage key relationships with internal stakeholders and maintain relationships with external technology vendors to ensure consistent service delivery and provide technical oversight for purchasing decisions. You will need excellent organisational and interpersonal skills, with the ability to interpret complex organisational ...

Compliance EDClass adheres to world-class standards across data protection, technical resilience, and pedagogical quality: ISO 9001: Certified for Quality Management Systems, ensuring consistent service delivery and operational efficiency. ISO 21001: Certified specifically for Educational Organisations Management Systems (EOMS), demonstrating our commitment to learner-centric outcomes and best ...

Leeds is hiring an experienced IT Services Manager for a permanent, hybrid role based in our Leeds office. You will govern the delivery and continual improvement of IT services across the organisation, ensuring they are reliable, secure, cost-efficient, and aligned with business requirements while maintaining high levels ...

expected that the successful applicant will work those hours necessary to successfully discharge the duties of the role. The role Overview As IT Service Desk Manager, you will be responsible for the leadership, performance and continuous improvement of the first/second line Service Desk team, ensuring colleagues … logical approach to problem solving and prioritising work based on business impact and urgency. This role combines hands–on team leadership with operational delivery, ensuring the Service Desk consistently meets agreed KPIs and SLAs. You will be responsible for developing a motivated, skilled and customer-focused team, embedding ...

Group, were proud to help people create spaces they love to live in. Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission. Behind our brands is a passionate Group team. From Finance and Technology to People … deliver high-quality software solutions that support the needs of DFS Group. You'll be responsible for managing the development function, overseeing the delivery of projects, system enhancements, bug fixes and ongoing business-as-usual requests, while ensuring robust processes, governance and best practices are followed. ...

Cyber Business Analyst £400 GBP Hybrid WORKING Location: Sheffield, Central London, Greater London - United Kingdom Type: Contract Cyber Business Analyst Cyber Security | Service Transition | Operational Readiness Location: Sheffield or London (3 Days Onsite) Rate: £400 per day (Inside IR35) Contract: Initial Contract Client Environment: Major Enterprise Transformation Programme About … looking for a Business Analyst to support the transition of critical cyber and identity services into live operational environments. Working across project, architecture and service teams, you'll help ensure new services are operationally ready, fully documented and successfully handed over into BAU support functions. Key Requirements Proven Business ...

covering the full lifecycle of hardware, software, SaaS subscriptions, cloud services, Microsoft licensing, technology contracts and IT suppliers. You'll work closely with Infrastructure, Service Delivery, IT Operations, Finance, Procurement and senior technology stakeholders, helping improve asset visibility, licence compliance, cost optimisation, governance and supplier performance. Key Responsibilities ...

standardising ways of working and lifting team efficiency Making sure development standards meet best practice, security and governance requirements Setting KPIs and reporting on delivery, capacity and risk Managing third-party suppliers and service delivery What you'll bring 3 to 5 years' experience leading software development … teams, ideally in retail or another fast-paced consumer business A strong grasp of software delivery, workflow management and balancing competing priorities Experience managing budgets, resources and supplier relationships Confident stakeholder management at all levels A track record of continuous improvement and developing people A degree in Computing ...

senior technology leader, you will be responsible for managing the full life cycle of IT contracts and supplier agreements, ensuring maximum value, compliance, and service delivery across the organisation.Key responsibilities include: Managing IT contracts from initiation through to renewal, variation, and termination Acting as the primary contact … contract records and governance documentation Providing commercial and contractual advice to support projects and procurement activities Identifying opportunities for cost savings, risk mitigation, and service improvement Leading supplier review meetings and relationship management activities Producing performance and risk reports for senior stakeholders What you'll need to succeed Proven ...