26 to 44 of 44 Service Delivery Jobs in Yorkshire

efficient access to Windows-based systems across the enterprise. Your expertise is essential for maintaining operational integrity, preventing unauthorised access, and enabling smooth service delivery across the organisation. What you’ll Do Manage user/non-user accounts and access across Windows environments. Administer privileged access controls … processes to make them more effective. Lead onboarding, access recertification, audit remediation, and automation efforts. Provide consultancy on large/complex initiatives ensuring full service introduction governance. Help shape how Windows access is managed as identity and access management continues to change. Stay flexible and ready to work with ...

will work closely with business stakeholders, third-party vendors, and internal teams to drive continuous improvement across IT operations while delivering a high-quality service to end users. Key Responsibilities Lead the day-to-day delivery of technology services across the organisation. Manage and develop IT infrastructure, networks … cloud services, and business systems. Oversee the service desk function, ensuring incidents and service requests are resolved within agreed service levels. Develop and maintain IT policies, procedures, and operational standards. Manage relationships with external technology suppliers and service providers. Plan and deliver technology projects, including system ...

technical issues. Partner closely with Product, Professional Services, Relationship Management and Sales teams to ensure effective resolution of customer challenges. Oversee support operations, ensuring service levels, response times and customer satisfaction targets are consistently achieved. Identify opportunities to improve support processes, tooling, automation and operational efficiency. Provide leadership during … major incidents, coordinating cross‐functional teams and stakeholder communications. Analyze support trends, root causes and service metrics to drive proactive improvements. Support strategic initiatives relating to platform reliability, scalability and client experience. Skills and Experience Proven experience leading and developing technical support, service delivery, operations or customer ...

from reactive support to a proactive, value-adding driver of performance and engagement. Key Responsibilities Lead, manage and develop the UK People Team, ensuring delivery of a high-quality, commercially focused HR service Act as a subject matter expert in employment law and employee relations, providing guidance … making and drive performance improvements Build leadership and management capability across the business to empower decision-making Review and improve HR processes, policies, and service delivery for greater efficiency and impact Act as a trusted advisor to stakeholders, translating business challenges into effective people solutions Embed organisational culture ...

infrastructure. This is a key role within the organisation, ensuring our systems and services remain secure, reliable, and high performing to support the delivery of essential housing services. You will play a central role in the administration and development of our Microsoft-based infrastructure environment, alongside supporting wider … resolve technical infrastructure and systems issues effectively Able to travel regularly between Leeds Federated Hubs, Head Office, and other operational sites to support service delivery in all areas of the role. Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical ...

proactively to identify new markets and growth opportunities Maintaining excellent relationships with existing clients, whilst having a strong focus on new business and customer service Working closely with wider teams to ensure client expectations are met and exceeded, creating a seamless handover from sales to service delivery ...

Business Development Manager Location: Leeds (National Travel) Salary: 40,000 - 50,000 Basic + Uncapped Commission + Company Vehicle Join a Growing National Service Provider Our client is an ambitious, privately owned business that has been delivering high-quality outsourced support services across the UK since 2018. Through continued … growth and an excellent reputation for service delivery, they are now looking to appoint an experienced Business Development Manager to help drive the next phase of their expansion. This is a genuine new business role where you'll have the autonomy to develop your own pipeline, win high ...

capability for Key Management services, ensuring their operational health and reliability. You’ll also lead a team of engineers, collaborating with stakeholders to enhance service delivery and compliance. The ideal candidate will possess significant leadership experience, strong understanding of Key Management concepts, and the ability to influence across ...

revenue opportunities Lead meetings, negotiations and commercial discussions Manage your pipeline and activity through CRM systems Work closely with internal teams to ensure excellent service delivery About You Experience in healthcare recruitment, staffing sales or social care business development would be advantageous, although healthcare staffing experience is desirable ...

join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency click apply for full job details ...

partnering with a well-established, privately owned security provider that is entering an exciting phase of growth. With an excellent reputation for service delivery and a comprehensive portfolio of integrated security solutions, they're looking to appoint an experienced Senior Sales professional to help drive the next stage ...

recruiting on behalf of a leading Managed Service Provider (MSP), delivering IT services into a government department. This is an excellent opportunity to join a professional IT team supporting a secure, enterprise-scale environment where you'll play a key role in delivering high-quality deskside support … users. As a Deskside Technician, you will act as the escalation point for technical issues that cannot be resolved by the 1st Line Service Desk. You'll provide hands-on technical support, take ownership of incidents through to resolution and deliver an exceptional customer experience. Key Responsibilities • Provide ...

Benefits Location - Leeds Reporting to: IT Director Overview Reporting to the IT Director, the Business Change Programme Manager will be responsible for the design, delivery, and embedding of Business and Technology change initiatives that simplify ways of working, drive organisational growth, and improve operational excellence. Ensure all changes … planned and delivered effectively in line with the Change Framework, enabling teams to exceed customer expectations while maintaining high levels of colleague engagement and service delivery. Key Responsibilities Lead Business and Technology change initiatives as part of the implementation of the change programme. Create the Business Change Framework, providing ...

upgrades to existing systems. Profile Experience providing first and second-line IT support within a business environment, including the management and resolution of incidents, service requests, and technical issues. Experience using an IT Service Management (ITSM) platform, to manage incidents, requests, changes, and asset records. Experience maintaining accurate … documentation, procedures, knowledge-based articles, and user guidance materials. Experience working with third-party suppliers and support providers to assist with incident resolution and service delivery. Job Offer A salary ranging from £36000 to £40000, dependent on the level of experience. A permanent position within the Technology & Telecoms industry. ...

Lead the IT operations function, including user support, Microsoft 365 services, devices, and workplace technology. Manage relationships with external technology providers and ensure effective service delivery. Develop internal IT capability through coaching, documentation, and improved support processes. Identify opportunities to improve business processes through technology, automation, and better … Power Platform, Power BI, or workflow automation tools. Microsoft Dynamics or ERP certifications. Experience working within multi-site organisations such as retail, manufacturing, distribution, service, or other operational environments. The Opportunity This is a key technology leadership role offering the opportunity to take ownership of a critical Dynamics ...

Business Development Manager | Location: Sheffield (Hybrid) | £30,000 - £40,000 + uncapped commission + benefits We are working with a growing Managed Service Provider in Sheffield who are looking to hire an experienced Business Development Manager to join their sales team. This is a full 360 sales role focused … will build and manage a strong sales pipeline, deliver tailored solutions to meet customer requirements, and work closely with technical teams to ensure successful service delivery. Key Responsibilities Develop new business opportunities within target markets Manage the full sales cycle from lead generation to close Build and maintain ...

Radiotherapy Technology Services (RTS). Main duties of the job Working collaboratively with clinical and scientific staff, you will be supporting the clinical radiotherapy service to treat our patients though the safe and effective repair and maintenance of clinical radiotherapy systems and technical infrastructure, such as VMware, Citrix, Veeam … care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds ...

related to office equipment and IT services. Collaborate with the Team Leader to monitor and improve performance indicators to enhance customer satisfaction. Participate in service reviews, planning, and the implementation of new policies and processes to ensure high-quality service delivery. Act as an ambassador for the organisation … promoting its vision and values, and contributing to service development and risk management strategies. Maintain accurate information systems and ensure compliance with all organisational policies, including health and safety and safeguarding. Required Skills & Qualifications: Proven experience in data entry or a similar administrative role, preferably within an educational ...

processes. • Being global team ensure best practices are used to support the diverse customer group. Have thorough understanding of the environments to provide best service quality. Should have very good hands-on experience in the underlying technology/infrastructure. Work closely with the stakeholders to avail/impart … necessary training from time to time to ensure enhanced service delivery. General Skills • Experience working on several large complex projects in an architectural role designing and implementing technical solutions to commercial problems. • Excellent problem determination skills and the ability to detect and control any processing anomalies or system errors. ...