26 to 50 of 70 Service Delivery Jobs in Yorkshire

customers experiencing issues with our applications. You’ll investigate problems, provide clear guidance and work closely with Engineering, Product, Account Management and IT Service Delivery to ensure issues are resolved effectively. If you enjoy troubleshooting, working with customers and getting to the root cause of problems, this could … contact for customers requiring technical support Investigate, diagnose and troubleshoot application-related issues Log, manage and track customer queries and incidents through Jira Service Management Provide clear, professional guidance on product functionality, usability and troubleshooting Take ownership of customer issues and ensure they are progressed through to resolution Escalate ...

digital infrastructure. This is a varied and hands-on role, offering the opportunity to shape and improve technology services that support both staff and service users. You will be responsible for ensuring the smooth operation of core ICT systems, driving digital innovation, managing external technology suppliers, and promoting best … accounts, permissions, onboarding and offboarding processes. Maintain ICT-related risk registers and contribute to organisational risk management. Manage relationships with external ICT suppliers and service providers. Monitor service levels, KPIs and system performance. Develop and deliver ICT training, guidance and support materials for staff. Line manage ICT administrative ...

manage a caseload of adults with acquired communication and/or swallowing disorders, actively participating in multidisciplinary decision making around patient care and developing service delivery initiatives. Knowledge of videofluoroscopy would be advantageous but is not essential. Main duties of the job You will contribute to the delivery of a high-quality service within the specialist area of neurosciences. The successful applicant will provide out-patient clinics at The James Cook University Hospital, run a group for patients with Parkinson's Disease, with support from an assistant, and provide inpatient assessment for those with Parkinson ...

ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive … Managing Intersystems servers/Developing with Intersystems Objects and SQL Knowledge & Experience Essential Experience producing long term technically resilient software plans to support digital service objectives and product lifecycle, including: planning, development, testing, integration, deployment Specialist knowledge and advanced understanding of a variety of development techniques and methodologies, specifically ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location : Leeds Valley Park/Yorkshire - Hybrid Working (a mix of office and home … Ofwat. Some of the key responsibilities include the following Build and maintain relationships with internal and external stakeholders to optimise & ensure continuity of service Build and maintain relationships with YW Finance to improve service delivery and aid effective payment of bills & issue resolution Manage & optimize monthly billing ...

Service Desk Team Leader The Role As a Service Desk Team Leader, you will take day-to-day ownership of an ITIL-aligned ITSM service desk. This includes supporting customer accounts, leading a team of service analysts, owning the customer relationship and ensuring a consistently high … standard of service delivery. You will join Alscient's Managed Services team, supporting customers across a range of sectors. This is a hands-on leadership role, where you will be actively involved in service reviews and customer conversations while remaining closely engaged in your team ...

days over time (pro rata) Life assurance at 2 x basic salary Competitive contributory pension scheme 24/7 Employee Assistance Programme and OH service Enhanced sick pay Excellent learning & development opportunities and career progression Annual salary review Help us to make a positive change to the lives … making. Experience of developing and utilising systems to optimise organisational performance and ensure accurate and appropriate data capture. Experience of leading the design and delivery of continuous improvement relating to systems and Information Governance. Experience of system implementation, change management and service redesign. Experience of using data systems ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … work and help our customers which is always supported by strong human insight and communication.A core engineer who owns the day-to-day delivery, resilience and improvement of our online products and services. The Cloud Operations Engineer resolves incidents independently, builds and maintains automation and Infrastructure as Code ...

customer-facing application support role where you’ll troubleshoot issues, manage tickets, guide users and work closely with Engineering, Product, Account Management and IT Service Delivery to get problems resolved. What you’ll be doing: • Act as the first point of contact for customers • Triage, log and diagnose … application issues • Manage tickets through Jira Service Management • Provide customers with product, usability and troubleshooting guidance • Escalate more complex issues to Engineering/Product teams • Create and maintain knowledge base and user documentation • Work to SLA and KPI targets • Help improve support processes and the overall customer experience What ...

customer-facing application support role where you’ll troubleshoot issues, manage tickets, guide users and work closely with Engineering, Product, Account Management and IT Service Delivery to get problems resolved. What you’ll be doing: • Act as the first point of contact for customers • Triage, log and diagnose … application issues • Manage tickets through Jira Service Management • Provide customers with product, usability and troubleshooting guidance • Escalate more complex issues to Engineering/Product teams • Create and maintain knowledge base and user documentation • Work to SLA and KPI targets • Help improve support processes and the overall customer experience What ...

level required to perform the role or equivalent experience. The post-holder will actively support and contribute to the requirements of the service and ensure compliance with performance targets and quality standards required at a local and national level. Main duties of the job Communicate with relevant departments … Provide support and contribute to training of new/junior members to the team. Document and monitor all aspects of patient care coordination and service delivery onto the Trust IT systems e.g. Cancer Access Database, Winscribe, WebV, ICE, ICS, CRIS,PPM database etc. to ensure the patient ...

resolution and asset care Collaborating cross functionally to resolve operational issues Leading root cause analysis and implementing corrective actions Managing contractors and third-party service providers Ensuring SLA compliance and strong service delivery Overseeing site wide facilities management including cleaning, utilities and infrastructure Ensuring environmental compliance … response planning and incident management Supporting infrastructure, energy and building services projects Monitoring budgets, reporting KPIs and driving continuous improvement Managing labour, Opex and service support budgets circa £5M Overseeing procurement of parts, materials and critical stock Delivering automation and facilities projects, upgrades and modifications The Person: Extensive experience ...

Ovarro Limited is seeking a Head of Projects and Service Delivery to lead the end-to-end delivery across projects and services, ensuring commitments are met in time, cost, quality, SLAs and margins. This hands-on leadership role balances strategic oversight with active execution, escalation handling … ongoing improvement to stabilise delivery and drive results. The role requires proven experience delivering complex technical projects on time and within budget, managing both project delivery #J-18808-Ljbffr ...

Group, were proud to help people create spaces they love to live in. Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission. Behind our brands is a passionate Group team. From Finance and Technology to People … deliver high-quality software solutions that support the needs of DFS Group. You'll be responsible for managing the development function, overseeing the delivery of projects, system enhancements, bug fixes and ongoing business-as-usual requests, while ensuring robust processes, governance and best practices are followed. ...

meaningful role in shaping the future of a growing digital function. The IT Team Lead will take ownership of day-to-day IT service delivery, provide senior technical support, and lead a small team of technicians covering infrastructure, security, and workplace technology. You'll be hands-on across … Intune, and Azure preferred Used to managing relationships with third-party suppliers and external partners Proactive mindset with a genuine interest in automation and service improvement Clear communicator who can support, coach, and develop a small team Solid awareness of cybersecurity principles and best practice IT Team Lead - Salary ...

activities, helping resolve technical issues, support customer requirements, and ensure a positive user experience Driving process improvements to streamline business processes, contribute to improved service delivery, and identify opportunities for operational improvement Gaining hands-on experience with enterprise & manufacturing systems supporting real-time business and manufacturing operations while ...

changes. This position requires a skilled professional who can improve the alignment of Digital Policing services with business needs, communicate departmental strategies, and resolve service delivery issues effectively. Key Responsibilities: Lead by example, embodying the Police Code of Ethics and ensuring that values of dignity, fairness, and respect ...

changes. This position requires a skilled professional who can improve the alignment of Digital Policing services with business needs, communicate departmental strategies, and resolve service delivery issues effectively. Key Responsibilities: Lead by example, embodying the Police Code of Ethics and ensuring that values of dignity, fairness, and respect ...

management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing … plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency Foster a proactive, service-oriented culture within the IT function Financial & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier ...

related systems, ensuring access remains appropriate and controlled Coordinate phishing simulation programmes and support security awareness activities across the business Contribute to the delivery of IT projects and technology improvements, helping ensure solutions are secure, supportable, and aligned to business needs Maintain technical standards, documentation, and operational processes that … support consistent and effective service delivery What you will Bring Significant hands-on experience in IT support, infrastructure, cloud, or systems administration environments Strong practical knowledge of Microsoft 365, Entra ID, Intune, Windows administration, and endpoint security technologies Experience working with vulnerability management, patching, identity management, and operational ...

performance of and important area of work within Main duties of the job The Head of Organ Donation Partnerships leads the development and delivery of strategic partnerships that drive registrations to the NHS Organ Donor Register (ODR), with a particular focus on large-scale digital and public service … objectives and contribute to increased registration rates and improved patient outcomes. About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making ...

role in keeping our people connected, equipped and productive. As an Administrator for IT Asset Management , you will combine IT asset management, service delivery and customer support in a varied role where organisation, technical confidence and attention to detail make a visible difference across the business. Purpose & Scope … right time. Your Impact in this position Your work will directly contribute to a reliable and responsive IT service. You'll coordinate the delivery, collection and reallocation of hardware, monitor starter and leaver requirements and follow up with colleagues to ensure equipment has arrived and is working as expected. ...

award-winning, high-growth technology company transforming how drinks are served across events, venues, stadiums, arenas and hospitality environments globally. Our automated self-service drinks technology is designed to increase service speed, reduce queues, improve quality, drive operational efficiency and generate greater revenue for our partners. We operate … intersection of technology, hospitality, live events, manufacturing and operational delivery. Our products combine physical technology, software and service delivery in mission-critical environments where reliability, customer experience and commercial performance matter. With proven international deployments and relationships with major venue, event, sport and hospitality organisations, Boxbar is entering ...

summary We are looking for a motivated and enthusiastic Scan for Safety Admin Support Co-ordinator to join our team and support the delivery of the NHS Scan for Safety programme. This is an exciting opportunity for an individual who is organised, has excellent attention to detail … steps. Through a combination of practical workplace experience and structured learning, you will develop valuable skills in healthcare administration, digital systems, data quality, and service improvement. This role is ideal for someone looking to gain a recognised qualification whilst contributing to improvements in patient safety, operational efficiency ...

narrative: Develop and refine messaging, value propositions, and category POVs that support Deloitte’s tech-led market position and Global Tax & Legal’s evolving service delivery model.Build branding guidelines for products, platforms and solutions: Develop and evolve a strategic playbook for GT&L product, platform and solution branding ...